Down comforters, in-room safe, desk, laptop workspace

Reviews of Idea Hotel Torino Mirafiori

3 out of 5
Idea Hotel Torino Mirafiori
Via Paolo Gaidano 113, Turin, TO

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 578 reviews" "
Rating 8 - Good. 284 out of 578 reviews" "
Rating 6 - Okay. 72 out of 578 reviews" "
Rating 4 - Poor. 27 out of 578 reviews" "
Rating 2 - Terrible. 15 out of 578 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Israel, Miguel Hidalgo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to ask for my money back. I paid for 2 nights but after the first night we had to move to another hotel. Idea Hotel was extremely dirty, from lobby to the room. Bed and bed clothes were broken. A lot of noise from other rooms during the night. Terrible experience.

10/10 Excellent

Antonio, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veramente ottimo
Stayed 4 nights in Nov 2023

4/10 Poor

Roman

Stayed 1 night in Sep 2023

8/10 Good

SHAMIM

Stayed 11 nights in Sep 2023

6/10 Okay

Glenn

Stayed 1 night in Sep 2023

8/10 Good

Yoshie

Liked: Cleanliness, staff & service, room comfort
Basic hotel
The hotel is bit far from the city centre. I don't think It's in desirable place. But all stuff are nice, working hard. There is a big enough shopping centre 30min walk. Supermarket is right next to the hotel. The Breakfast was very nice.
Stayed 2 nights in Aug 2023

6/10 Okay

A

Stayed 13 nights in Dec 2022

10/10 Excellent

alberto

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
I liked most the care of its staff, and it was easy to park.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
The staff were friendly and helpful the breakfast was ok depends on the person eating it my kids liked it had a lot of little chocolate cakes. Had a pleasant stay
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love idea hotel Torino Mirafiori. This is our second stay in 3 years and we will always stay here each time we visit relatives in Turin. The rooms are clean, comfy, quiet. The breakfast is lovely just so much choice and the staff excellent. There is no other hotel than this one for us.
Stayed 5 nights in May 2019

6/10 Okay

Noemi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel rooms and common areas are in need of an update. It was too hot in the room but the climate control didn't work. I was told to open the window. Poor breakfast. Internet is not password protected.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Business trip
Not central but plenty of parking space. A bit outdated furniture, carpet floor and not fully clean. Poor breakfast options.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the value. Business traveler oriented. In house restaurant 🍴 with good food, excellent comp breakfast. Staff speaks English
Stayed 4 nights in Jan 2019
Response from The Management on Jan 14, 2019
Dear Guest, thank you very much for your stay in our Idea Hotel Torino Mirafiori and for your kind feedback. Kind regards

10/10 Excellent

George, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from The Management on Jan 7, 2019
Dear Guest, Thank you very much for your stay in our Hotel and for your kind feedback. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We have used this hotel one to two times a year(3 nights per stay) for the last twelve years. there is a good choice for breakfast, just two points the bacon needs to be crispy(my preference) and use real milk and not UHT good coffee spoilt.
Stayed 3 nights in Nov 2018
Response from The Management on Dec 7, 2018
Dear Guest, thank you very much for your stay in our Idea Hotel Torino Mirafiori and for your kind feedback. Kind regards

10/10 Excellent

Alican, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
v.good, lovely
v.good, lovelyv.good, lovelyv.good, lovelyv.good, lovelyv.good, lovely
Stayed 1 night in Aug 2018
Response from The Management on Aug 30, 2018
Dear Guest, thank you very much for your kind feedback. Kind regards

8/10 Good

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from The Management on Aug 7, 2018
Dear Guest, thank you very much for your stay in our Idea Hotel Torino Mirafiori and for your kind feedback. Kind regards

8/10 Good

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
convenient location, good service and accomodation
Stayed 2 nights in Jul 2018
Response from The Management on Aug 6, 2018
Dear Guest, thank you very much for your stay in our Idea Hotel Torino Mirafiori and for your kind feedback. Kind regards,

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Management on Mar 26, 2018
Dear Guest, thank you very much for your stay in our Idea Hotel Torino Mirafiori and for your kind feedback. Kind regards

6/10 Okay

alia

Liked: Cleanliness, property conditions & facilities, room comfort
A mixed feeling review
To start with at check in the guy didn't seem too friendly but I can get over that long day etc it happens When I got to the room and went to the bathroom I found unwanted small hairs on what's supposed to be clean sanitary toilet towels seemed as though someone had used it just before us. I got over that too and used everything else and all was clean and good. The bed is very comfortable to sleep in and the covers were so cosy I didnt wana get up however it was 2 single mattresses pushed together to make a double which can sometimes be annoying. Woke up next morning for breakfast which for me and my partner was horrendous the cakes were so bad the eggs the cornflakes and it was extremely limited I would never have breakfast there again even the juices weren't fresh nor were all the fruits. So all in all the hotel is something I would recommend if your looking for something cheap and cheerful and on city outskirts to just crash in after a long day like me. Breakfast I wouldn't do again and don't recommend either. Also they should invest in 1 or 2 international/English speaking channels on tv too. But service was good and hotel staff were friendly overall :)
Stayed 2 nights in Nov 2017
Response from La Direzione on Dec 6, 2017
Dear Guest, thank you very much for your stay in our Idea Hotel Mirafiori and for your feedback. We apologize for all the inconvenience occured during your stay. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

4/10 Poor

Darren, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
OK stop over
The hotel is very easy to find, good value and the breakfasts are excellent. The down side in my stay was that the room was cold and the heating was either not working or did not make any difference. The lack of coffee/tea making facilities came as a surprise.
Response from the management on Feb 4, 2017
Dear Guest, thank you very much for your stay in our Idea Hotel and for your kind feedback. Kind regards

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classical Italian 3 star hotel Breakfast was ok The receptionist actally rolled his eyes in front of me because I didn't understand how to connect to wi-fi !?
Response from The Management on Dec 14, 2016
Dear Guest, thank you very much for your stay at our hotel and for your kind feedback. I am so sorry for the misundertanding with receptionist about the wifi. Kin regards, The Management

8/10 Good

Dominic

Liked: Staff & service, room comfort
Convenient business hotel
Slightly functional decor and state, but staff were good and good food & comfortable bed.
Response from General Manager on Dec 1, 2016
Dear Guest, thank you very much for your stay and for your kind feedback. Kind regards, The Management

4/10 Poor

Paul Ike

Disliked: Staff & service, property conditions & facilities
Clean
It was alright, but breakfast was not good.
Response from General Manager on Dec 1, 2016
Dear Guest, thank you very much for your stay and for your kind feedback. Kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 24, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Mirafiori and for your feedback. Kind regards, The Management

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Convenient location if you have a car
As others have said, the buffet breakfast has lots of choices and the staff at breakfast are lovely. Nothing is too much trouble. The female reception staff are charming; the males on reception a little off-hand. The room is generous enough size-wise and the bed is comfortable. The carpet in the hallway on the 1st floor has seen better days and the carpet in the room needs a spring-clean. Street parking available and a large supermarket next door with free parking. No need to spend 10 euros a day in the hotel's carpark. Nothing much around in terms of places to eat out but a good little pizzeria just up the road.
Response from General Manager on Sep 23, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Torino Mirafiori and for your valuable feedback. Kind regards, The Management

10/10 Excellent

Ravi Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Response from General Manager on Sep 21, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Torino Mirafiori and for your feedback. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turin
Great staff, nice hotel with plenty of car parking space near hotel. Room was good, hotel resturant was fine for the price.
Dear Guest, thank you very much for your stay at our Idea HOtel Torino Mirafiori and for your valuable feedback. Kind regards, The Manager

10/10 Excellent

Maria , Ramsgate Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with all home comforts
We stayed for 4 nights and each night our room was spotless to return to. The bed was comfortable and an added bonus was blackout curtains. Breakfast was lovely with a full continental consisting of cheese, hams, cereals, fruit, toast, pastries so plenty to choose from. The staff were exceptional as nothing was too much trouble and all spoke in English too. I cannot fault this hotel in any way and my only comment would be to upgrade this hotel from a 3 star to a 5 star rating. We are definitely coming back here.
Response from The Management on May 25, 2016
Dear Guest, Thank you very for your stay at our Idea Hotel Torino Mirafiori and for your lovely feedback. We are very pleased to know that you enjoyed our hotel in everything we offer. We hope to welcoming you back soon in Torino. Kind regards, The Management

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I wouldn't rate this hotel as a 3 star hotel. Maybe 2.
Response from The Management on May 25, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Torino Mirafiori and for your feedback. We apologize for the inconvenience occurred. Best regards, The Management

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, thank you for your feedback. Kind Regards, The Management

10/10 Excellent

Francesca, Ispra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
I was very satisfied by the kindness of the reception. The breakfast was delicious with fresh cakes, fruits and American breakfast.
Dear Guest, thank you for your feedback. Kind Regards, The Management

10/10 Excellent

Frank, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel...very comfortable
great staff...helpful.....excellent breakfast....just wish it was a bit closer to city centre.....but it was a great stay.
Response from The Management on Mar 23, 2016
Dear Guest, thank you very much for your valuable feedback! Our breakfast is really hand made with fresh product and it is one of our plus! We hope to welcoming you back soon in Torino and kind regards, The management

10/10 Excellent

dj mario, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite
Very nice and friendly staff The breakfast is authentic and very very good .nothing bad about this hotel . (Internet is a bit slow ).
Response from The Management on Apr 1, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Torino Mirafiori and for your feedback. Kind Regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel needs a bit of maintenance in common areas but overall great!
Response from The Management on Apr 2, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Torino Mirafiori and for your feedback. Kind Regards, The Management

10/10 Excellent

Peggy, Marseille, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel!
Very comfortable. Good price. Very nice accomodation. Clean and cosy. Thank you.
Response from La Direzione on Jun 4, 2016
Dear Guest, thank you very much for your stay at our Idea Hotel Torino Mirafiori and for your feedback. Kind Regards, The Management

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Dear Guest, thank you for your feedback. Kind Regards, The Management

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Decent place to stay
It was okay, I was generally satisfied. Only thing, was that we had our kids with us and the bed that they set up for my children had some slats missing or broken. Also, in terms of cleanliness they could have done a better job of cleaning the bathroom beforehand. The morning breakfast was good and the clerk was helpful. Its close to the city center by cab but a bit of a distance by bus. But, at least the bus leaves you right in front of the hotel.
Dear Guest, thank you for your feedback. Kind Regards, The Management

8/10 Good

matthewm4, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Stayed here for a nearby concert. Not close to the main station, so can be a bit tricky to get to for a tourist (think bus is cheapest option). I didn't bother trying with public transport since I wasn't familiar with the area, so just got a taxi from the station which was around €25. Reception was very helpful, and room was above average for the price, no issues at all. So if the location suits your needs then this hotel is certainly a good option. Wifi was an extra €7 for 24 hours, and I did catch the bus 58 to station when leaving which was much cheaper.
Dear Guest, thank you for your feedback. Kind Regards, The Management

8/10 Good

Robert, Malta

Liked: Cleanliness
Ok hotel
Ok hotel, far from centre, if you have a car it is very good to stay here no problem of parking. Breakfast good. Value for money very good, Wifi not free,
Dear Guest, thank you for your feedback. Kind Regards, The Management

4/10 Poor

Erika, italy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not very clean, T.V did not work.
Response from t on May 26, 2016
Dear Guest, thank you for your feedback. Kind Regards, The Management

8/10 Good

Leslie, Riex, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable value hotel
I stayed at this hotel with my daughter and her friend. It was very comfortable and met our needs as we were looking just for a quick overnight stay. My only complaint was that the coffee being served from a machine at breakfast was really terrible, like bad water dripping out so we had to go elsewhere for coffee. Other than that, the hotel was fine - with an excellent pizzeria next door.
Dear Guest, thank you for your feedback. Kind Regards, The Management

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Nice and simple for the price. Bathroom not the newest, but fair enough for the price. Very friendly and helpful staff. Area was quite industrial, but a few simple places to eat close by.
Dear Guest, thank you for your feedback. Kind Regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly
We have stayed every year at this hotel since it was built as a Holiday Inn and now it could do with freshening up and the carpets in the corridors could with replacing or cleaning, dispite this still a good hotel and will use again.
Response from The Management on May 26, 2016
Dear Guest, thank you for your feedback. Kind Regards, The Management

8/10 Good

Dave, Vicenza, Italy

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and modern hotel
Extremely clean and modern hotel on the outskirts of Turin, just 5 minutes from Grugliasco. Italian and English speaking staff. Breakfast buffet was included, however no coffee was to be found. Wait staff was overwhelmed and did not check on us once. Most of the food was fine, but the scrambled eggs resembled something like powdered eggs. Wifi was not free! 7 Euros for a day if you wanted it. Parking was not free! 5 Euros a day for an underground parking garage. Pizza joint / bar right next to the hotel was good. Satellite TV was free in English and Italian. Nice balcony overlooking a public park (see photo)
balcony view
Response from The Management on May 26, 2016
Dear Guest, thank you for your feedback. Kind Regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A delicious place.Great quality of service.
Dear Guest, thank you for your feedback. Kind Regards, The Management