Standard Quadruple Room, 2 Double Beds, Non Smoking

Reviews of Prince Hotel

3 out of 5
Prince Hotel
45 E Tioga St, Tunkhannock, PA

Reviews

6.4
Rating 10 - Excellent. 11 out of 69 reviews" "
Rating 8 - Good. 22 out of 69 reviews" "
Rating 6 - Okay. 16 out of 69 reviews" "
Rating 4 - Poor. 4 out of 69 reviews" "
Rating 2 - Terrible. 16 out of 69 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Samir mehta on Aug 21, 2023
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests. We hope to see you againsoon!Sincerely,Sunny MehtaGeneral ManagerMHO Hotel

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Was an amazing to relax 😌.
Stayed 1 night in Jun 2023
Response from Samir Mehta on Jul 24, 2023
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your surveyresponses will serve as encouragement to all of our staff as we strive to continuously improve thequality of our services to provide an exceptional experience for our guests. It is always a pleasure toreceive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasantthan the previous one.Sincerely,Sunny MehtaGeneral manager,MHO Hotel

10/10 Excellent

Rhonda

Stayed 2 nights in Jun 2023
Response from Samir mehta on Jul 24, 2023
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your surveyresponses will serve as encouragement to all of our staff as we strive to continuously improve thequality of our services to provide an exceptional experience for our guests. It is always a pleasure toreceive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasantthan the previous one.Sincerely,Sunny MehtaGeneral manager,MHO Hotel

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and accommodating
Stayed 1 night in May 2023
Response from Samir mehta on May 24, 2023
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Sunny MehtaGeneral Manager MHO Hotel

8/10 Good

Kristalynn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from samir mehta on Oct 31, 2022
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sunny MehtaGeneral ManagerMHO Hotel

4/10 Poor

CAROLYN

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was very unkept and dirty.
Stayed 1 night in Jun 2022
Response from samir mehta on Jun 21, 2022
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General Manager MHO Hotel

10/10 Excellent

jerome

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from sunny mehta on Jun 7, 2022
Dear jerome, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sunny Mehta General Manager MHO Hotel

2/10 Terrible

Tabatha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Historic embarrassment
Couldn’t find the entrance. Checking in, the gentleman at the desk took me up to the room and asked if it was okay. It was dark in the room but everything looked fine at first glance. Went back to the desk and got our key. Went back up to the room. When I got in and started looking around, things started popping out to me. The room was sinking in toward the bed. Even the tall dresser was leaning into the bed. There was garbage in my can. Two bottles of alcohol in the fridge. No remote for the tv. The shampoo and conditioner were half used. There were red stains on the towels, looked like spaghetti sauce. This was a stay in my hometown, I brought my boyfriend to see how amazing and beautiful it was. I couldn’t have been more embarrassed!
Stayed 1 night in Apr 2022
Response from Jim on Apr 18, 2022
We apologize for your dissapointment, like you said room was shown before renting, we will rectify the addressed issues immediately, we appreciate your business and apologize again for this embarassament

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness
Needs work
It’s an okay place too stay, I had no hot water at all on my trip and no tv remote on the night I checked in but other then that I’d give it a 4 outta 10
Stayed 2 nights in Apr 2022
Response from Jim on Apr 4, 2022
Thank you for your feed back, room was shown to you before renting, water takes a few minutes to reach up, temperatures have been low, a phone call would have resolved all issues if given us the opportunity

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
House keeping
Comfortable beds, fairy clean. I asked them not to clean my room and they said i would be charged 200.00 if i didn't use their cleaning service. The cleaning service threw things away that i was still using which is why i prefer not having them come to my room until i check out.
Stayed 1 night in Jan 2022
Response from Sunny Mehta on Jan 29, 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General Manager MHO Hotel

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022
Response from Sunny Mehta on Jan 29, 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General Manager MHO Hotel

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2021
Response from Jay on Jan 5, 2022
Thanks

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome, I'd Recommend.
It was good, very good. Im traveling, job related, and needed to search for a place close to the site, and decently priced. The Prince met the criteria. Staff and owner, very rrspectful, really cool actually The prince will be my place, as the job continues.
Stayed 1 night in Dec 2021
Response from Sunny Mehta on Jan 1, 2022
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sunny Mehta General Manager MHO Hotel

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, i'd recommend.
The Hotel is very nice, its my 2nd stay..soon to be 3rd. So it would be nice, or i wouldnt be a repeat client.
Stayed 1 night in Dec 2021
Response from Sunny Mehta on Dec 29, 2021
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General Manager MHO Hotel

2/10 Terrible

Mckenzie

Stayed 1 night in Dec 2021
Response from Sunny Mehta on Dec 29, 2021
Dear Mckenzie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General Manager MHO Hotel

8/10 Good

Douglas

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Douglas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time simple
Stayed 1 night in Nov 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Rory, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Jayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No one answered the phone when I called at a normal time. I called & called. So my problem was that we couldn’t make it for the 1st night so we reserved for an extra night. So when we show up at around 8pm, they say they cancelled our reservation because we didn’t show up. They did say we will not be charged. So we had to find another place to stay a half hour away.
Stayed 1 night in Oct 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Jayne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Jayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

2/10 Terrible

Cadie

Stayed 1 night in Oct 2021

2/10 Terrible

Bruce

Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Bruce, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Gregory, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Jack

Stayed 1 night in Sep 2021
Response from Sunny mehta on Dec 8, 2021
Dear Jack, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
its a cheap place to sleep at night. nothing more. The place is pretty desolate, the impression one might form is it's closed or about to be.. The parking lot has a spray painted sign "Prince Hotel Parking" it almost looks vacant with weeds growing threw the cracks in the pavement and no lines painted for organization. The building is old and at one time was likely majestic, decades ago I'm certain. rooms are very small, and with no smoke detectors. My room and the main areas where clean and that's what mattered most to me.
Stayed 3 nights in Jul 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so small and was always noisy even someone walks upside or at the other side of the room. Floor board makes awful creaky noise and cant sleep at all the entire night. Wifi was very poor even 2g will work fine if you have on your phone. No proper response from the lobby/ reception. Not worth your money. spend some extra 20 to 30 bucks per night at another hotel
Stayed 2 nights in Jul 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prince Hotel 6/6/21
The cozy room was clean and comfortable. But there was no hot water in the faucet in the evening. I was able to take a hot shower in the morning. I never saw another guest here. I guess that's not a problem but it seemed strange.
Stayed 2 nights in Jun 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tunk
Since I am an American, I wish this was in English. Great hotel !!!
Stayed 1 night in May 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Tyshawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit smaller than I expected but it was a great stay. I arrived late at night and received a free upgrade to the hot tub squite. The room was exceptional and very relaxing. Great night sleep. Thank you.
Stayed 1 night in May 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Tyshawn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was once a grand property. Renovated but obviously limited by covid 19
Stayed 1 night in Apr 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Cameron on Mar 26, 2021
Thank you for your stay and kindness

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
They over charged me paid $458 for 2 nights
Stayed 2 nights in Feb 2021
Response from Cameron on Feb 17, 2021
You upgraded your room from ‘one bed room suite’ to ‘Two bedroom suite’ at your request after you saw both rooms and asked to be upgraded and agreed to pay upgrade fees. You were never forced. We apologize for your decisions.

6/10 Okay

Suzanne

Stayed 2 nights in Jan 2021
Response from Sunny Mehta on Dec 8, 2021
Dear Suzanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Home like with a few glitches. Mini fridge freezer didnt work and had water all over.
Stayed 2 nights in Nov 2020
Response from Cameron on Dec 1, 2020
Thank you we appreciate your time to post this review we will address the issue immediately and provide a better experience for you next stay

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mediocre with no issues
It was a cute little place. The service was awkward, like they’re not used to having guests. I would stay here again if i needed to.
Stayed 1 night in Mar 2019
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

6/10 Okay

Liaisan, New York

Disliked: Cleanliness
Very dirty. I am happy i always travel with my own sheets and pillows, over vise i wouldn't be able to stay. But location is great, building is great.
Stayed 1 night in Oct 2018
Response from Sunny Mehta on Dec 8, 2021
Dear Liaisan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More comfortable than those 3x the price
This was the most comfortable hotel I have stayed at in a very long time. I have stayed at hotels 3 times the rate and this room was more comfortable than those. It was a bit small and could use a dusting, but the bathroom was immaculately cleaned.
Stayed 1 night in Oct 2018
Response from Sunny Mehta on Dec 8, 2021
Dear Angela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

6/10 Okay

Lindsay

Liked: Cleanliness, room comfort
Convenient hotel
We went to a wedding at Shadowbrook but they were booked up, so we ended up staying at Prince Hotel because it was close enough by. There isn't a shuttle from hotel, so we called the local taxi service which was nice. The hotel used to be amazing but looks like the bar and restaurant are closed down. There are NO vending machines, had to go 2 doors down to Tioga Bistro for water bottles. Attempted to drink the tap water and it was atrocious. Check in took entirely too long of at least 10 minutes. The man at the counter was barely friendly but certainly not rude. Stay here in a pinch, not for romance or long term. The bed was comfy however.
Stayed 1 night in Oct 2018
Response from Sunny Mehta on Dec 8, 2021
Dear Lindsay, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Stanley, Long Island, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia should not offer this hotel. Phone number handwritten in the lobby to call when you arrive. 10 Yankee candles burning to mask the smell. One room off lobby was under construction, maybe? Light out in hall by my room. I used my phone's flashlight to see where to put my key. Room was disgusting. Gouges in walls. Unbearable smell and no ventilation. I left and found a room somewhere else which had a minor defect, but was 100% better than the Prince Hotel.
Stayed 1 night in Oct 2018
Response from Sunny Mehta on Dec 8, 2021
Dear Stanley, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Sudesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sunny Mehta on Dec 8, 2021
Dear Sudesh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

amber, pa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough
There was no one there when we went to check in at 3 o'clock. Had to wait 20 minutes till someone showed after calling the number they had there. My whole family was kept up by loud obnoxious people until 230 in the morning. The bathroom was absolutely filthy. The rest of the room was very clean. I will never stay there again
Stayed 1 night in Aug 2017
Response from Sunny Mehta on Dec 8, 2021
Dear Amber, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Clean but small rooms
This is a mom-and-pop operation, and it shows. There's a dining room and a bar on either side of the main hallway next to the front desk, and it doesn't look like either one has been open in ages, so don't expect breakfast. It took the woman at the desk 15 minutes to process the guy in front of me, and that's including 5 minutes to sell him a six pack of beer from a padlocked display cooler. And she had to run my credit card three separate times, once for each of the three double-bed rooms I booked Two of the rooms were about 10x10, and the other was almost triangular at about 12x8, easily the smallest hotel rooms I have ever stayed in. There was a luggage caddy in the room, but you can't leave your bag open on it, since then there's no place to put it without blocking a door or the aisle. The platform bed had these metal protrusions in at least two places that my wife and I both walked into, and the bed itself was overly soft. Worst part was, when I provided feedback, they actually had the nerve to blame me for expecting to get two people into one of these rooms (which Expedia sells as accommodating two people)
Stayed 1 night in Jul 2017
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would rather stay at a Hostel
The Prince Hotel, Tunkhannock, PA Owner was not friendly or accommodating what so ever. For someone in the "hospitality" business, apparently she didn't get the memo. Room booked was not what was provided. Also wanted to double charge for the room (already paid, but wanted to charge again). Did not stay. Hotel is run down and dingy. Not sure how they are still in business. Do yourself a favor and go elsewhere. PS. Nichols Village Hotel in Clarks Summit isn't much better.
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Robert

Disliked: Cleanliness, staff & service, room comfort
nicely remodeled old hotel but needs to finish painting trim work and I know they are contractors staying there but the owners could clean carpets and wipe mud off of doors odd also no one at front desk to check you in when you arrive other than that it was a comfortable and reasonable rate for hotel thanks
Response from Sunny Mehta on Dec 8, 2021
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
The rooms were nasty... black mold on ceilings... dead bedbugs on mattresses in both rooms...and a dirty sock from a previous person under bed...clearly they don't clean
Response from Sunny Mehta on Dec 8, 2021
Dear Luke, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

6/10 Okay

Jo

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is dated and could be cleaner
Hotel was nice to stay at, as it was in town and close to amenities. However, the hotel staff could have been friendlier and the rooms should have been cleaner. I stayed for two nights and only got one bottle of shampoo and one bar of soap.
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient hotel and very reasonable price
Nice spot - convenient - very reasonable price - comfortable clean room
Response from Sunny Mehta on Dec 8, 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

8/10 Good

Hannah, Chapel Hill, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, clean, comfortable
The Prince Hotel has a European feel to it- the hotel itself is made up of several buildings that have been renovated together. Our room was small but comfortable, with all of the comforts of a much larger hotel (tv, microwave, hair dryer, etc). It looks like it was recently renovated and the shower was the best part of the room.
Response from Sunny Mehta on Dec 8, 2021
Dear Hannah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sunny Mehta General manager MHO hotel

10/10 Excellent

Mary L.

Liked: Cleanliness, staff & service, room comfort
Very nice visit
I stayed one night in Tunkhannock. The room and bathroom were very clean and neat. The bed was comfortable, and the TV had lots of channels. The hotel is located right in the middle of town. Within 2 blocks are several nice restaurants, shops and a movie theater across the street. I walked around town and saw several beautiful homes. I enjoyed my visit very much!
Response from Sunny Mehta on Dec 8, 2021
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sunny Mehta General manager MHO hotel