Novotel Citygate Hong Kong

Star Rating
4 out of 5
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4.3 / 5Excellent
2,743 reviews


  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air Conditioning


What's nearby

  • Popular Location
    Citygate Outlets
    4 min walk
  • Popular Location
    Tung Chung New Development Ferry Pier
    9 min walk
  • Restaurant
    1 min walk
  • Restaurant
    10 min walk

Choose dates to view prices

Book online or call:

  • Superior Room

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Superior Room

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Premier Room (Executive)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details

About this area

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is in the business district and by the sea. Tsing Ma Bridge is a notable landmark, and the area's natural beauty can be seen at Silvermine Beach and Pui O Beach. Travelling with kids? Consider Hong Kong Disneyland and Ngong Ping 360. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Citygate Outlets - 4 min walk
  • Popular Location
    Tung Chung New Development Ferry Pier - 9 min walk
  • Popular Location
    AsiaWorld-Expo - 7 min drive
  • Popular Location
    Big Buddha - 25 min drive
  • Popular Location
    Po Lin Monastery - 26 min drive

Getting around

  • Hong Kong Tung Chung Station - 10 min walk
  • Siu Hei Station - 27 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 5 min drive


  • Essence — 1 min walk
  • Olea — 1 min walk
  • Essence — 1 min walk
  • McDonald's — 10 min walk
  • Uraban Diner — 10 min walk

About this property

Novotel Citygate Hong Kong

Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 440 rooms feature thoughtful touches such as bathrobes and slippers, plus free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 1 December until 31 March:
  • Swimming pool



Check-in between 2 PM - 5:30 AM
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.


Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cribs (infant beds) are available for HKD 250.0 per night.


  • Pets not allowed

Payment types at the property

JCB International
American Express

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from April to November.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities


  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 250 per day
  • Free return airport shuttle from 6 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 178-178 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available


  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)


  • Bathrobes
  • bathtub or shower
  • Free toiletries
  • Hairdryer


  • 40-inch LCD TV
  • pay films
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do


  • Theme parks

Where to eat

  • Essence – Buffet restaurant offering international cuisine. Serves breakfast, brunch and lunch daily.
  • Olea – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
  • Andante – Bar offering international cuisine. Serves breakfast, brunch and lunch daily.


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

Stayed 1 night in Nov. 2019

5/5 Excellent

Stayed 1 night in Nov. 2019

4/5 Good

Stayed 2 nights in Nov. 2019


the staffs who served us while we in the room are great. but i only can stay one night not just because the rooms are over booked,it is the hotel management kept all the rooms shut from the internet,and open for walk-in customers only,jump up the price 3x more per night,it was roughly 3,700 hkd per night when I asked for extend, this is such a cruel ripped off price, and everywhere in Hong Kong were so dangerous cuz of the political fighting btw students and politicians, they still rather to ripped people off a deep pocket and make me and my pregnancy wife to look for another places to stay, tho. At last, we only have extra TWO hrs extended check out time from the savory manger, I just realized that the 2 hrs are meant that so vulnerable. Wow woah!

Stayed 1 night in Nov. 2019

5/5 Excellent

Great service. Friendly staff. Hotel inside shopping mall

Stayed 1 night in Nov. 2019

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