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Serena Tulum - Adults Only

Star Rating
3.5 out of 5
Photo gallery

Reviews

32 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    SFER IK
    4 min walk
  • Popular Location
    Las Palmas Public Beach
    2 min drive
  • Popular Location
    Playa Paraiso
    3 min drive
  • Airport
    Tulum, Quintana Roo (TUY)
    9 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Tent

    Room Amenities

    • Sleeps 2
    More details
  • Jungle View Room

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Tulum

Located in Tulum, Serena Tulum - Adults Only is in the entertainment district and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Tulum Monkey Sanctuary are also worth visiting.

Popular Location

What's nearby

  • SFER IK - 4 min walk
  • Tulum Beach - 13 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Hospital de Tulum - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 109 min drive

About this property

Serena Tulum - Adults Only

3.5-star hotel near Tulum Beach
An outdoor pool, spa services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. All 21 rooms provide complimentary wireless Internet access, balconies or patios and room service (during limited hours). Premium bedding, rainfall showerheads and free bottled water are among the other amenities available to guests.
Serena Tulum - Adults Only offers 21 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Room service available

Things to do

Outdoor pool
Spa services

Family friendly

Outdoor pool

Conveniences

No lifts

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Garden
Terrace

Spa

Massages

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Free toiletries
Rainfall showerhead
Shower
Towels

Food and drink

Free bottled water

Outdoor space

Balcony or patio

More

Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children aged 17 years old and younger are not permitted at this property.
3.4

Guest rating

5 - Excellent
16
4 - Good
2
3 - Okay
3
2 - Mediocre
1
1 - Poor
10
3.6
Cleanliness
3.8
Service and Staff
3.7
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very unique and a perfect place for Tulum! Hammocks and rooftop areas were the best!

Stayed 7 nights in Jul. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms and location, great layout and helpful staff. Easy to walk anywhere on the strip

Stayed 4 nights in Apr. 2019

1/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

Stayed 5 nights in Apr. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quaint and mateos next door had great food. Loved renting bicycles

Stayed 2 nights in Apr. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Much better than I expected, to be honest. Great location, centrally located between both beach areas and not far from downtown. Staff was friendly, helpful and very nice. Was very surprised that there actually was A/C in the rooms. 3 minute walk to Mexidivers if you're planning on Scuba Diving (which I recommend you do the Cenotes!)

Stayed 6 nights in Mar. 2019

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