Title: Nativ Tulum Hotel Boutique - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nativ Tulum Hotel Boutique Travelers can sip refreshing drinks at one of ten beach bars or head to the rooftop terrace for relaxation at this boutique hotel near Tulum's ancient ruins ## Photo gallery for Nativ Tulum Hotel Boutique ![Outdoor pool - Nativ Tulum Hotel Boutique (Tulum)](https://images.trvl-media.com/lodging/21000000/20880000/20870300/20870246/6f43ecf1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Beach nearby, white sand, 10 beach bars - Nativ Tulum Hotel Boutique (Tulum)](https://images.trvl-media.com/lodging/21000000/20880000/20870300/20870246/44919dc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Nativ Tulum Hotel Boutique (Tulum)](https://images.trvl-media.com/lodging/21000000/20880000/20870300/20870246/546d8e50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, 1 King Bed - Nativ Tulum Hotel Boutique (Tulum)](https://images.trvl-media.com/lodging/21000000/20880000/20870300/20870246/3e8a6c92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Nativ Tulum Hotel Boutique (Tulum)](https://images.trvl-media.com/lodging/21000000/20880000/20870300/20870246/7edfa69c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nativ Tulum Hotel Boutique, surrounded by Tulum's natural beauty, is perfect for exploration. Enjoy beach bar drinks, relax on the rooftop terrace, or borrow bikes to discover the area. The hotel offers free WiFi and laundry facilities for a comfortable stay. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20870246&PinnedHotelID=20870246&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Luxury Suite, 1 King Bed ![Luxury Suite, 1 King Bed](https://images.trvl-media.com/lodging/21000000/20880000/20870300/20870246/eb18f547.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LED TV Ceiling fan Separate bedroom Rainfall showerhead - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### Family Suite, Patio ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LED TV Ceiling fan Separate bedroom - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Beds ### Design Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LED TV Ceiling fan Separate bedroom Rainfall showerhead - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### Exclusive Suite, Balcony ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer LED TV Ceiling fan - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 303 reviews CA $81 CA $134 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/14a57a54.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 222 reviews CA $155 CA $192 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 5 reviews CA $103 CA $129 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/99000000/98480000/98478000/98477960/b5ace838.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Sens Riviera By Oasis Akumal - On private beach - Pool - All-inclusive - Spa 7.2 Good 183 reviews CA $386 CA $471 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Akumal-Hotels-The-Sens-Tulum-Riviera.h98477960.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/63147f85.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Una Vida Tulum City Center - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 280 reviews CA $173 CA $226 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Tulum-Hotels-Una-Vida.h16587861.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![3 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/95000000/94470000/94462900/94462892/61eeb2fb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Oasis Riviera Akumal - 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Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 658 reviews CA $344 CA $481 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![Luxury Villa, All Inclusive](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/d41a2534.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - All-inclusive - Pet friendly - Free WiFi 10.0 Exceptional 4 reviews CA $707 CA $960 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Tulum-Hotels-TROBBU-TULUM.h104584556.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) Ad ![Premium 3 bedroom apartment with 2 bathroom & jacuzzi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/6633a9b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 8 reviews CA $192 CA $237 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=513d3295-2020-4239-b41f-8eae2e4aef09&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nativ-Tulum-Hotel-Boutique.h20870246.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nativ-Tulum-Hotel-Boutique.h20870246.Hotel-Information) ## About the area Located in Tulum City Center, a neighborhood in Tulum, Nativ Tulum Hotel Boutique is near theme parks and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and cave exploring nearby. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20916%2C-87.46062&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DdCG8Yf-SPkfZnswryUj0o7PazQ=) Calle Neptuno Ote., Entre Calle Beta Sur y Calle Orión Sur, Tulum, QROO, 77760 ### What's nearby - Dos Aguas Park \- 3 min walk \- 0.3 km - Hospital de Tulum \- 9 min walk \- 0.8 km - Jaguar Park \- 19 min walk \- 1.6 km - Hunab Lifestyle Center \- 19 min walk \- 1.6 km - Cenote Calavera \- 5 min drive \- 2.9 km ### Getting around - Tulum Intl. Airport (TQO) - 46 min drive ### Restaurants - ‪La Guarida - ‬4 min walk - ‪La Negra Tomasa - ‬4 min walk - ‪Mercado Tulum - ‬3 min walk - ‪Obsidiana - ‬4 min walk - ‪Pescaderia Estrada - ‬4 min walk ## About this property ### Nativ Tulum Hotel Boutique Hostal near Tulum Mayan Ruins At Nativ Tulum Hotel Boutique, you can look forward to 10 beach bars, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk - Luggage storage, tour/ticket assistance, and a TV in the lobby Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Rainfall showers and shampoo - LED TVs with cable channels - Wardrobes/closets, communal kitchens, and full-sized refrigerators/freezers ## Similar properties ![1 bedroom, WiFi, bed sheets](https://images.trvl-media.com/lodging/119000000/118360000/118355100/118355007/26565a68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condo room located in La Veleta and 25mins from TULUM airport. 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Air conditioning - Outdoor Space 9.4 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=114468025&PinnedHotelID=114468025&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Cabin, 1 King Bed, Pool View](https://images.trvl-media.com/lodging/115000000/114360000/114358700/114358698/f138ae19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tzunum Jade Tulum - Pool - Breakfast included - Spa - Pet friendly CA $147 CA $183 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=114358698&PinnedHotelID=114358698&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - 10 beach bars ### Things to do - 24-hour pool access - Bicycle rentals - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room microwave - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Shared microwave - Shared refrigerator ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 1 building - 1 floor - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Blender - Cleaning supplies - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Limited room service - Microwave - Shared kitchen access - Toaster oven ### More - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 AM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 100.00 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators 24-hour pool access ### Property is also known as Nativos Hotel Boutique Nativos Tulum Boutique Nativos Boutique Nativ Tulum Boutique Tulum Nativos Tulum Hotel Boutique Nativ Tulum Hotel Boutique Tulum Nativ Tulum Hotel Boutique Hostal Nativ Tulum Hotel Boutique Hostal Tulum ## Frequently asked questions ### Does Nativ Tulum Hotel Boutique have a pool? ### Is Nativ Tulum Hotel Boutique pet-friendly? ### How much is parking? ### What time is check-in at Nativ Tulum Hotel Boutique? ### What time is check-out at Nativ Tulum Hotel Boutique? ### Does Nativ Tulum Hotel Boutique provide a shuttle to the airport? ### Where is Nativ Tulum Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nativ Tulum Hotel Boutique Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.6 Location ### 6.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 6 8 - Good 7 6 - Okay 6 4 - Poor 3 2 - Terrible 4 ## Reviews ### 2/10 Terrible #### Joseluis, N.y. Oct 4, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No esta abierto,lo anuncian como hotel y es un hostel, no hay nadie, en ese lugar ,es un engaño..mas aun nadie se quiere hacer cargo de la devolucion de mi dinero... es una farsa ##### Joseluis Stayed 7 nights in Sep 2020 ### 8/10 Good #### Verified traveller Mar 7, 2020 Liked: Amenities Schönes Haus, gutes Frühstück, gut ausgestattete Küche. Personal teilweise superfreundlich. Ansonsten eher gelangweilt und wenig informiert. Ohne Trinkgeld wurde lediglich am ersten Tag sauber gemacht. (eher ein kurzer Check, ob Wertsachen im Zimmer sind). Während des Aufenthalts wurde im Nebenzimmer Geld gestohlen. Polizei kam nur durch permanentes Anfordern. Jedoch keine Konsequenz. Schriftliche Bestätigung wurde verweigert. Auch wenn wir nicht betroffen waren, bleibt ein schlechtes Gefühl! ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Torill M Feb 16, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Stay away Very dirty, the staff is lazy, horrible breakfast, coffee was only nescafe. Bedsate ok, but the rooms is full of mosquitos and cokroaches. It was many dead cockroaches layong around in the room. They didnt bother to was it out before I asked to horrow the washing gear. We got a spray to desinfect the room. Do not revommend ![](https://a.travel-assets.com/ugc/hotel-reviews/9D25F680E447376E3317BB2973B1773D9E2F3CE21581872473144.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Torill M Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 15, 2020 Liked: Cleanliness No cuentan con agua caliente, ni funciona buen la regadera, el wifii y televisión ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Staff & service La habitacion se veia que no le daban mantenimiento, ya que habian muchas telarañas en el baño y techo El area de comida y desayuno todo bien ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Jan 26, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La temática del hotel es muy cool, es un lugar lleno de tranquilidad ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller Jan 25, 2020 Liked: Property conditions & facilities Me gustó solo la cama está muy cómoda para dormir Todo lo demás está mal hecho los baños que son compartidos están muy sucios la verdad creo que no hay empleados de limpieza pero si lo que quieren es no pagar caro pues esta es la opción ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Jan 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities War sauber und freundliches personal. Recht gute lage ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Oct 24, 2019 Liked: Cleanliness Disliked: Staff & service, room comfort הגענו לקבלה, הפקיד לא ראה את ההזמנה שלנו במחשב ולא ידע אפילו אנגלית בסיסית כדי לתקשר.בסוף תקשרנו איתו דרך גוגל טרנזלייט. דיברנו בצ'ט עם נציגת hotels (יעילה מאוד) שניסתה להשיג את המלון בטלפון בלי הצלחה. גם כשביקשתי מהפקיד מספר אחר אף אחד לא ענה. בסוף היא שלחה להם מייל, והפקיד התעקש שלא שילמנו מראש למרות שהיה כתוב במפורש (באנגלית) שכן. אחרי ששכנעתי אותו הוא החליט ששלמנו על חדר עם מקלחות משותפות (הפקיד עצמו היה נחמד וניסה לעזור,אבל קשיי התקשורת והוראות שקיבל מהבוס שלו לא אפשרו לו) . בשלב הזה אפילו נציגת הוטלס לא הצליחה לעזור כי היא לא תפסה אף אחד. דרשנו לדבר בטלפון עם המנהל שידע אנגלית מגומגמת וגם זה דרש ויכוח ולא עזר. בסוף התפשרנו על מקלחות משותפות, אחרי שעתיים(!) של צק אין בחום בלי מזגן. בערב גילינו שאין בכלל מים חמים במקלחות וברור שזה לא נאמר בשום שלב. ביום האחרון ביקשנו לצאת בשעתיים איחור, והם לא הסכימו (גם הפקידה הזו לא דיברה אנגלית) רק אחרי שביקשנו כמה פעמים הם הסכימו לשעה איחור. אומנם הם לא חייבים, אבל גם בצק אין וגם בצק אאוט ההוסטל היה כמעט ריק לחלוטין ולא היתה שום סיבה לא לתת לנו חדר נורמלי ויציאה בשעתיים איחור אחרי כל האי נעימות שנגרמה לנו בגללם. יש בריכה, אבל היא נראתה לא נקייה וויתרנו. לטובה- המיקום היה לנו נח, החדר עצמו היה נעים עם מזגן, מקרר, מיקרו וכספת מפתח (לא קוד), יש מטבח משותף והשירותים המשותפים היו נקיים, כך שמי שמחפש חדר עם מקלחות משותפות יכול להסתדר, אבל חווית השירות כל כך רעה שחבל להסתכן. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Jul 31, 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The stay was ultimately disappointing and awkward. It was a shame, as we liked the room and the pool courtyard. Unfortunately, we had an incident where money was stolen from our room. I had hidden some US dollars, which to find you would have to look through my things. Whilst we were away from the room, someone had gone through my stuff and taken some money. When I told the reception staff they said that I had to wait until the next day to talk to the boy who cleaned the room. He said that I was checking out, however I was not checking out for another day (which seemed to suprise him) The next day I asked the reception staff what was happening. He said that the cleaning boy (who I think was his son) had not taken anything. He went on to say that you should not leave things lying around in your room. I stopped him there and said: 1\. The money was hidden and you'd have to search for it and 2\. There is a level of trust at a hotel that you can leave your possessions in it without them being stolen. He then said Ok and that I would need to talk to his boy. About 15mins later the reception staff and the cleaning staff came to find me and he said he did not take anything. I said that's what anyone would say and somehow my money is missing. The reception staff then asked if I wanted my money back, which I obviously answered yes to. After some time he came to find me again and gave me 50US dollars and made me sign 2 different pieces of paper ##### Verified traveller Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Verified traveller May 1, 2019 No gustar baño comunitario. Lo demás está muy bien ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### Verified traveller Mar 25, 2019 Disliked: Cleanliness, property conditions & facilities Three of the five lights in the room did not work. The overhead fan did not work. Bathroom was not that clean. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Jan 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Good secure location. Room very clean, hot water, nice fixtures. Quiet. 10/10 would recommend, but book early and on Expedia or you will pay 3 times as much in person ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Verified traveller Jan 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nettes Hotel etwas vom Touri-Trubel entfernt Beißender Geruch im Zimmer (Evtl. Lack oder Farbe). Haben dann für die erste Nacht ein Upgrade bekommen, die 2te Nacht mussten wir aber leider wieder in das andere Zimmer, weil alles andere ausgebucht war. Es wurde jedoch mir Raumerfrischer versucht den Geruch zu überdecken und mit angeschalteter AirCon war es dann auch akzeptabel. Staff war stets hilfsbereit. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Ann Oct 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really nice place to stay as very central to all amenities. Staff very friendly and helpful.Nice pool. ##### Ann Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### Ian, Canada Mar 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Expectations Surpassed! :-D My two-week experience at Hostal Nativos has been nothing short than amazing, supporting my brief Tulum stay! The staff is friendly, knowledgeable, and social -- always ready to help out! The installations are even better than what is shown on the pictures -- I was expecting less and was very surprised with the actual situation! I totally recommend! <3 ##### Ian Stayed 14 nights in Feb 2018 ### 8/10 Good #### ap, 日本 Feb 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### バックパッカーに最適 ADO、コレクティーボどちらの到着地からも徒歩で行けます。毎日マメにお掃除されており、ドミベッド清潔。ベッドカーテン付き。キッチンあり。公共用的なシャワー、トイレが設置されてあり混まない。（ただし温水が出るのは二階の共用ユニット1つのみ！）朝ごはん豊富。シャワー排水はどこもつまり、流れるのがすごく遅いです。フロント対応が親切です。 ##### ap Stayed 1 night in Feb 2018 ### 2/10 Terrible #### ricardo Jan 14, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No se respeto mi reservación Al llegar nos dijeron que no tenían camas disponibles y cuando pretendían entregarnos las habitaciones estás no estaban listas por lo que nos tuvimos que retirar del hostal ##### ricardo Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller Jan 6, 2018 Hostel extremamente simples, ok de limpeza. Bem localizado. Para um quarto com mais de 12 camas, o preço é muito alto. ##### Verified traveller Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Maria Dec 29, 2020 ##### Maria Stayed 1 night in Dec 2020 ### 8/10 Good #### Nicolas Feb 14, 2020 Liked: Staff & service, property conditions & facilities, room comfort ##### Nicolas Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Jul 18, 2019 ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Frank Jul 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Frank Stayed 1 night in Jul 2019 ### 8/10 Good #### Gabrielle Apr 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gabrielle Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Joseph Sep 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Joseph Stayed 1 night in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)