Mayan House Tulum - Family Apartments possède-t-il une piscine?

Oui, cet établissement vous propose piscine extérieure.

Mayan House Tulum - Family Apartments accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Mayan House Tulum - Family Apartments?

Cet établissement offre un stationnement libre-service gratuit.

Où se situe Mayan House Tulum - Family Apartments?

Center-ville de Tulum - appartement se trouve à moins de 2 km des sites suivants : Hôpital de Tulum, Parc Dos Aguas et Promenade Artistique Holistika. Temple maudit et Cenote Calavera se trouvent également à moins de 5 km.

Mayan House Tulum - Family Apartments – Avis, offres et photos 2025

À propos du quartier

À Tulum, Mayan House Tulum - Family Apartments se situe au centre-ville. Parc Xel-Há est une attraction populaire, tandis que Parc national de Tulum et Gran Cenote sont recommandés pour admirer la beauté naturelle de la région. D'autres attraits valent également le détour : Promenade Artistique Holistika et LabnaHa Ecopark Adventures.

Visiter le guide de voyage pour Tulum

Afficher plus d’appartements à Tulum

10/10 – Excellent

pam

18 avr. 2018

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Loved it!

Great place! Very clean, good service from mgmt. and beautiful pool. We felt very safe due to high wall around the complex and security on premises at night. We’d stay there again!

8/10 – Bien

Thomas

4 mars 2018

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.

God stor lejlighed

Dejlig stor lejlighed. God pool. Lidt gå afstand til byen, men helt ok.

Séjour de 1 nuit en février 2018

8/10 – Bien

Thomas

26 févr. 2018

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Dejlig stor lejlighed med pool

Super fint værelse. Stort 100 kvm lejlighed med 2 badeværelser og køkken. Dejlig stor altan med udsigt til stor pool. Det er ikke så meget i området, men 12 min gåtur så er du i byen.

6/10 – Acceptable

Voyageur vérifié

16 janv. 2018

Points forts : Propreté, confort de la chambre

Points faibles : Service et personnel

Internet was not working and the place is very far from the beaches

Séjour de 6 nuits en janvier 2018

8/10 – Bien

gulce

8 janv. 2018

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Family Friendly Appartments

Arrived to the apartment building (before 7pm), if later you'll have to alert the management. They have a full time security guard but he's not the check-in personal. The facilities were super clean and well maintained. We were lacking couple of towels which were provided by the personnel promptly. if you're on the lower floor and if there are families with small children as guests you might be woken up quite early by their pool time. To be noted, the beach is not within a walkable distance, you'll need to take your car or find a taxi (front desk is super nice to call for you if needed).

Séjour de 4 nuits en décembre 2017

8/10 – Bien

JUAN A

27 nov. 2017

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.

Séjour de 1 nuit en novembre 2017

6/10 – Acceptable

Voyageur vérifié

4 sept. 2017

Points forts : Propreté, état et installations de l’hébergement

Points faibles : Service et personnel

Good Facility, Not Nice Management

The facility itself is great. But I don't know if I return or recommend this place to other people. It has a great pool, HUGE apartment, however, our check-in experience was horrible. We got there around 5 which is not too early or too late. The person showed up a few times after we rang the bell. He was on the phone pretty much all the time while we tried to check-in. Not just that, he said the exchange rate is $1 to 20 pesos which is unheard of. Most of other touristy hotels and restaurants in the same day were using the exchange rate of 1:17. We almost left feeling it's very dishonest but since we would be changed for the last minute cancellation anyway, we decided to stay. At the time of booking I was quoted $78.54 (with taxes and fees) but upon our return I noticed that I was charged $86.30. It is only less than $8 difference, but it left us a bad taste. All other hotels during our trip (most are booked through hotels.com) were using 1:17 exchange rate. As for the apartment, everything worked well, but light sleepers, be aware. There is no blackout curtains. In fact, all the curtains were too short and too narrow, not preventing any outside light. And the common area (and the back of the apartments) lights were on all night. Also, this a condo/apartment, so there is no amenities like shampoo, and the place is not very convenient if you don't have a car.

Séjour de 1 nuit en août 2017

10/10 – Excellent

irazema

23 août 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Todo esta muy bonito y muy buen servicio, aparte super tranquilo

Séjour de 6 nuits en août 2017

8/10 – Bien

Ryan

20 août 2017

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.

Points faibles : Service et personnel

New and clean.Poor service and communicatio

Though I speak Spanish, no English was available and should be considered if one does not speak Spanish. The place was not ready when we arrived late and they have no ability to accept credit cards and expect cash. There was no notification of this until our late arrival and it became a significant inconvenience due to the hour and cash on hand at the time. Overall a great value for a three bedroom apartment.

Séjour de 1 nuit en août 2017

8/10 – Bien

Yanina

15 août 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Besides the fact that we showered with cold water it was ok

Séjour de 3 nuits en août 2017

10/10 – Excellent

Veronica

8 juill. 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Séjour de 3 nuits en juillet 2017

10/10 – Excellent

Glenn

3 juill. 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Séjour de 2 nuits en juillet 2017

10/10 – Excellent

Itzel

25 juin 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Excelentes departamentos muy bonitos

Excelente servicio, el lugar acogedor, personal muy amable, el único inconveniente es que la dirección al ingresarla al GPS te manda a otro lado es un poco complicado ubicar el hotel.. todo lo demás excelente

Séjour de 1 nuit en juin 2017

10/10 – Excellent

Shelley

10 juin 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Great stay

We really enjoyed our stay at mayan house, about a 5 minute walk to the main area as its on a side street but we always felt safe walking. The lady in charge didn't speak much English but it didn't seem to matter much. Extremely clean and large areas to live in, and the pool was great after a day exploring.

Séjour de 5 nuits en mai 2017

8/10 – Bien

Sebastien, Paris (France) & USA

5 juin 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Far from beach, ideal for family with car

Not exactly where spotted on google maps, slightly more at the north (150m approx.) these appartments are modern, nicely furnished, no room cleaning, no breakfast, but nice kitchen, dining room, and washing machine: ideal for long stays. Nice swimming pool, very clean. the hotel lacks of charm, but is very practical. the killing factor for us was chlorine saturated water in the bath: without speaking of cleaning your teeths, a shower with water with so much chlorine was painful for the eyes and the smell. might be temporary though

Séjour de 2 nuits en juin 2017

8/10 – Bien

Fernando

23 mai 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

El hotel esta excelente Solo tuvimos unos inconvenientes, tuve que pagar en efectivo porque no cuentan con terminal para pagar con tarjeta de credito, pero me entere hasta que llegamos. y averigue que desde febrero no funciona su terminal. Solicite 1 cama queen size y 2 matrimoniales y la habitacion me la entregaron con 1 king size y 1 matrimonial. y en precio hubo una pequeña diferencia entre lo que muestra su pagina y lo que pagué Seria conveniente que en la pagina te adviertan que tienes que realizar tu pago en efectivo. Me sentí engañado

2/10 – Terrible

Voyageur vérifié

21 mai 2017

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Awful!

Too many problems to name but let's begin with NO others guests at the place. Power went out and the water stopped running. Ruined my sons trip.

10/10 – Excellent

VM, London, UK

9 mai 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Great accommodation, Great location, Great stay!

We stayed here for 14 nights in April 2017. Mayan House is a small complex of 3 x blocks of 6 apartments set around a great outdoor swimming pool. During the day the reception is open, it is closed at night however there is an onsite security man who is around to help if you have any problems. The hotel is very secure with a main gate that you are provided a key for. There is plenty of parking if you have a car. The location is fab. Mayan House is on the opposite side of town to the beach, however this isn't a problem because if you are near the beach you are further from the town and vice versa. We found it was easy to walk to town for meals in the evenings (depending where you eat it can take as little as 5 minutes), and then walk / cycle / taxi to the beach during the day. Tulum is quite spread out in general so everyone gets around by walking, bike or taxi. To get to the furthest end of the beach strip you shouldn't pay any more than 150 pesos for a taxi, however you can sometimes get this for less. It seems to depend on the time of day. There is a supermarket (Chedraui) on the other side of town if you want to stock up for self catering. The apartment kitchens have the basics in terms of equipment, so you would struggle to cook big family meals, but there is enough to get by. Apartments 1-6 are on the quietest side. They DO NOT accept credit/debit cards - we were advised once we had checked in that we had to pay in cash in local currency so be aware of this.

10/10 – Excellent

Voyageur vérifié

17 avr. 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Hotel limpio, cómodo, amplio y buen precio

Excelente para familias.

10/10 – Excellent

Michael

7 avr. 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Was a great place. The caretaker Rosario was VERY nice. Would definitely return

8/10 – Bien

Jay

3 avr. 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Mayan House Tulum Review 2017

The place is new and clean. We got 2 bedrooms and a large space living room with kitchen. The pool was a real nice touch. Internet speed was a drag. We had a hard time finding this place. No street name. Bikes were available for use. Taxi cabs are available just a few steps out of the place. A couple of stores nearby if you need water or supplies. I would suggest the owner to put a sign on the main street to guide guests. Overall the staff are really helpful. Only one of them speaks good english. This place is great for large group of people atleast 4. Lastly its pricey compared to other places.

8/10 – Bien

Bob, Canada

29 mars 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

The caretakers of this hotel were very attentive.

On one afternoon after returning from town the hotel staff took us to the coconut trees growing on the property and spent some time chopping us (and a number of other guests) down a whole lot of coconuts, then preparing them for us to drink. Very educational. Very pleasant family was running the place.

10/10 – Excellent

excelente

27 mars 2017

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

excelente

muy bien todo, limpio y en excelentes condiciones el depa

8/10 – Bien

Brian

21 mars 2017

Points forts : Propreté, service et personnel

Points faibles : Confort de la chambre

Not as described

After getting correct room , shown three different rooms but not one booked , beware no washing machine in rooms - no penthouses on site - beds like concert slab , pool was good only couple English TV stations - walls very thin hear everything from room above during night , noising staircase outside doors slamming , rooster next door goes all night not at sun rise - Wouldn't pay anymore then $100 a night for three bedroom

8/10 – Bien

BEcky, WI

17 févr. 2017

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.

Walking distance to downtown Tulum.

Added another night with ease. Relaxing pool, quiet stay. Area outside of hotel not welcoming- poor roads leading to it and razor wire on the walls. That was off-putting, but the inside was very nice.

Ouvrez une session et économisez au moins 10 % sur plus de 100 000 hôtels dans le monde en tant que membre.

Mayan House Tulum - Family Apartments

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Appartement familial, 3 chambres

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Appartement Standard, 2 chambres

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