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KASSIA TULUM

2.0 star property
Mediterranean hotel in Tulum with a rooftop terrace

Choose dates to view prices

Photo gallery for KASSIA TULUM

Rooftop pool
Bicycling
Rooftop terrace
Reception
Comfort Quadruple Room
Near Tulum National Park, KASSIA TULUM Hotel Boutique offers a refreshing retreat. Unwind at the rooftop terrace or by the outdoor pool, and stay connected with high-speed in-room WiFi. Enjoy a coffee at the coffee shop/cafe, play games in the arcade/game room, or explore nearby Playa Paraiso and Tulum Mayan Ruins.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Ceiling fan
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Digital channels
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Digital channels
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Digital channels
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Digital channels
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Balcony
Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Digital channels
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually decorated
Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Digital channels
Laptop workspace
  • Sleeps 3
  • 1 Large Twin Bunk Bed

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About the area

Map
396 Calle Gama Ote. Colonia Huracanes, 396, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 4.3 km
  • Gran Cenote - 5 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 4.2 km
  • Tulum Beach - 7 min drive - 7.1 km
  • Playa Paraiso - 9 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Taqueria Honorio - ‬3 min walk
  • ‪Negro Huitlacoxe - ‬6 min walk
  • ‪Botánica Garden Café - ‬5 min walk
  • ‪Suculenta - ‬3 min walk
  • ‪Pescaderia Estrada - ‬2 min walk

About this property

KASSIA TULUM

Hotel remodeled in 2023 and located near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, KASSIA TULUM provides a rooftop terrace, an arcade/game room, and an outdoor entertainment area. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike rentals, concierge services, and coworking spaces
  • Games, books, and scooter rentals
  • Outdoor furniture, bicycle tour information, and tour/ticket assistance
Room features
All guestrooms are individually decorated, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • 40-inch Smart TVs with digital channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Beach shuttle (surcharge)

Food and drink

  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Books
  • Ecotours
  • Games
  • Scooter/moped rentals

Family friendly

  • Arcade/game room

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Mediterranean architecture
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper

Entertainment

  • 40-inch smart TV with digital channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in fee: MXN 250 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 150 per accommodation, per night
  • Towels fee: MXN 100

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: MXN 250 for check-in between 10:00 PM and 12:30 AM
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

KASSIA TULUM Hotel
KASSIA TULUM Tulum
KASSIA TULUM Hotel Tulum
KASSIA TULUM Hotel Boutique

Frequently asked questions

Is KASSIA TULUM pet-friendly?

No, pets are not allowed at this property.

How much is parking at KASSIA TULUM ?

There is free parking nearby.

What time is check-in at KASSIA TULUM ?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available from 10:00 PM– 12:30 AM for a fee of MXN 250.

What time is check-out at KASSIA TULUM ?

Check-out is at 11:30 AM.

Where is KASSIA TULUM located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

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KASSIA TULUM Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

luis gibran

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was expensive
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and able to communicate with by text/phone. The building is secured at night. There is a juice/coffee bar conveniently located downstairs. The pool located upstairs on the rooftop is very clean & private. The building is located within 2 blocks of several great dining options and really great local bars with reasonable prices. I will definitely be back. Thank you for your hospitality!
Stayed 9 nights in Jan 2025

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Staff & service, room comfort

This property is OK.

The property was clean. They had purified water in the lobby. The property was generally under good repair. The neighborhood is not a noisy one. This isn’t a great property, but it is good for sleeping and clean.
Stayed 2 nights in Apr 2024

2/10 Terrible

Fletcher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aweful. Terrible. Looked nothing like photo
Stayed 4 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fue extraño porque estamos acostumbrados a que exista un lobby y tenga personal que te reciba y ayude con las maletas,
Stayed 1 night in Jul 2025

10/10 Excellent

Ivanny

Stayed 2 nights in May 2025

2/10 Terrible

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

El peor hospedaje en el que me he quedado

La peor habitación en la que me he hospedado, difícil describirla; un precio exorbitante por 1 noche
Stayed 1 night in Jan 2025

8/10 Good

yannis

Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó es un lugar muy agradable y limpio, lo único que mejoraría un poco es la estancia de la piscina con un poco más de mantenimiento.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erismar

Liked: Staff & service
Stayed 12 nights in Dec 2024

10/10 Excellent

Alba Chavarría

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in May 2024

10/10 Excellent

Alejandra

Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Stayed 1 night in May 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023

10/10 Excellent

Marie-Lou Garand

Liked: Property conditions & facilities, room comfort

Parfait !

Tres bon prix pour la qualité . La piscine sur le toit est magnifique
Stayed 2 nights in Feb 2023

10/10 Excellent

jose adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para descansar

Una excelente opción para descansar en Tulum cerca de la avenida principal con todos los servicios necesarios y la alberca en la terraza muy bien
Stayed 1 night in Oct 2022