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Coco Tulum Zen Zone Hotel

Photo gallery for Coco Tulum Zen Zone Hotel

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Balcony

Overview of Coco Tulum Zen Zone Hotel

Coco Tulum Zen Zone Hotel

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carretera Boca Paila Km 8, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationSFER IK6 min drive
  • Popular LocationLas Palmas Public Beach11 min drive
  • AirportTulum, Quintana Roo (TUY)19 min drive

Choose dates to view prices

About this area

Tulum

Coco Tulum Zen Zone Hotel is located on the beach and in an area with good shopping. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and the area's natural beauty can be seen at Tulum National Park and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 6 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 14 min drive
  • Dos Aguas Park - 18 min drive

Restaurants

  • Juanita Diavola — 1 min walk
  • El Tabano — 6 min walk
  • Restaurante Las Estrellas — 8 min walk
  • Raw Love — 16 min walk
  • Cenzontle — 18 min walk

About this property

Coco Tulum Zen Zone Hotel

Beachfront hotel with relaxing spa services
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 43 rooms offer room service, free bottled water, and safes. Guests will also find showers and free toiletries.
Coco Tulum Zen Zone Hotel offers 43 air-conditioned accommodations with safes and complimentary bottled water. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Beach yoga
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Local maps
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Coco Tulum Hotel
Coco Tulum
Coco Tulum Zen Zone
Coco Tulum Zen Zone Hotel Hotel
Coco Tulum Zen Zone Hotel Tulum
Coco Tulum Zen Zone Hotel Hotel Tulum

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 159 out of 300 reviews
5 - Excellent 53%
Rating 4 - Good. 75 out of 300 reviews
4 - Good 25%
Rating 3 - Okay. 31 out of 300 reviews
3 - Okay 10%
Rating 2 - Poor. 16 out of 300 reviews
2 - Poor 5%
Rating 1 - Terrible. 19 out of 300 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance was very nice and relaxing. We loved the cute and unique rooms!
Stayed 6 nights in Sep 2021

3/5 Okay

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Was nice to have property close to beach and option to have breakfast on site. Staff was accommodating at breakfast. Room had water but no refrigerator. Disappointing part about this property was they use “cenote” water for sink and shower which tasted very salty when I accidentally licked my lips during showering. Bathing in salty water was not appealing and didn’t feel clean or refreshing. The room and bathroom was extremely dim. Felt dark entire time. The trunk safe lid is very heavy to close and lock. The floor cabanas with patio are very small and sand gets everywhere. There are heavy bowls with water next to entrance to clean off feet but the sand gets all over it due to wind and no one replenishes the bowls with fresh water like other properties do. These bowls were too heavy to carry into cabana and clean out sand and dirty water to replace with clean water ourselves. A barrier to prevent sand from getting so close to cabana entrance would have been nice. The bathroom sink and mirror sit very high. Not at all accommodating for anyone below 5’3” Lastly, a friend staying here couldn’t find her passport after checking out. Her bags with passport and credit cards were taken from her room to front desk for an hour to hold while waiting for ride. She returned to inquire about her passport and front desk girl denied seeing it and claimed she saw her bag zipper open. The property later “found” her passport after my friend a made police report.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. Awesome experiences.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot , just was a little hot in the rooms with that little AC. Other then that , spot was awesome.
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Aug 2021