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Reviews of Hilton Garden Inn Tulsa Midtown

3 out of 5
Hilton Garden Inn Tulsa Midtown
4518 E Skelly Dr, Tulsa, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 346 reviews" "
Rating 8 - Good. 94 out of 346 reviews" "
Rating 6 - Okay. 35 out of 346 reviews" "
Rating 4 - Poor. 21 out of 346 reviews" "
Rating 2 - Terrible. 5 out of 346 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Susie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close restaurants and easy access
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Russell

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Advertised EV charging. No EV charging on site. You can charge at the hotel next door, if it is not full. Except that charger is broken. I asked for a room far from the elevator so it would be quiet. They put me across the hall from the pool.
Stayed 1 night in Mar 2024
Response from Laura Luster on Mar 13, 2024
We're sorry to hear about your disappointing experience at our hotel. Providing exceptional service is our top priority, and we regret that we fell short of your expectations. Please know that your concerns regarding our EV charging station that we share with our sister hotel have been taken seriously and will be thoroughly investigated.

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay - would have been excellent if not for..
Overall great place to stay. Clean and wonderful atmosphere. The one and only disappointment - the beds/pillows were not comfortable. The expectation with nice accommodations such as this is that the mattresses and pillows provided will mean a good night’s sleep. Unfortunately that was not the case which is a shame because other than that the stay was quite nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Johnnye

Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

4/10 Poor

rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are outdated stains on floors, broken AC shower curtain dirty although I had a reservation the room they put me in was nonfunctional & hot of course I said no after paying the amount I did I want staying in a room like this went downstairs got into a heated discussion with the hotel representatives he was unaware about the room so I wait until he placed me in another room he said it was a upgrade but hunni the lights didn’t work and I couldn’t lock the door without holding the door handle down He did attempt to help me unlike the other reps but after traveling I was tired and wanted to sleep he offer a discount for the remaining nights but blame me bc I made my reservation through hotels.com so I didn’t get a discount even after requesting to talk with the manager for the horrible check in process I will never stay at this hotel again and I do not recommend anyone visiting Tulsa OK to stay at this hotel the appearance when u walk in is nice but the rooms don’t display the same appearance no complimentary breakfast and they charge you fee just in case you decide to eat at the restaurant so they can charge it to your room at check in I’m still waiting on my refund! just a hot mess money gripping hotel I do not recommend this hotel
Stayed 3 nights in Oct 2023

8/10 Good

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Breakfast not so good
Staff at the front desk supper friendly. Not a fan of the Breakfast to expensive for what you get at other hotels that’s complementary would be different if fresh cooked breakfast. Go eat at a restaurant for better food.
Stayed 2 nights in Sep 2023

2/10 Terrible

Rita

Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2023

10/10 Excellent

Mandie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed and safe
Clean and well kept hotel. Service was nice and prompt. We had ants in the bathroom but we didnt notice until the morning. Nothing got in our luggage. Overall not bad.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Stayed 1 night in Aug 2023

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort
Really happy with this hotel.
This is a great older hotel, great location, friendly helpful staff. We have stayed here in the past and will stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Siera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos, Coppell

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ildiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s is really quite and very clean everything 😊
Stayed 1 night in Jun 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jun 2023

6/10 Okay

Timothy

Stayed 2 nights in Jun 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Guest placed next door had dog that started barking from 5:30 AM on. Paid full rate but hotel refused any comp on Breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Schahrzad

Stayed 2 nights in Mar 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like you’re a bit short staffed in the dining room, but the servers were doing their best to ensure a good experience 😊
Stayed 1 night in Mar 2023

8/10 Good

Roy

Stayed 2 nights in Mar 2023

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$75 Pet Fee is Outrageous
We were shocked by the $75 fee for each pet, each night. I did not see this fee detailed on the hotel's website. We have two dogs, so $150 for one night. This is outrageous. My intent was to stay an extra night, as we had been traveling for two days, with one more day of travel after our stay. A day to relax would have been nice. But an additional $150 for another night was out of the question.
Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean & spacious rooms. Breakfast was pay to order.
Stayed 1 night in Mar 2023

10/10 Excellent

Jose orlando

Stayed 2 nights in Feb 2023

6/10 Okay

Lauri

Travelled with partner
Liked: Cleanliness, staff & service
Hilton used to have pretty nice locations. The pillows were flatter than pancakes, the fitted sheet didn’t fit so it kept coming off in the middle of the night, bathroom sink took forever to drain. Front desk staff was friendly. However, we won’t stay here again
Stayed 1 night in Jan 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lobby is amazing the whole hotel is amazing. Just was disappointed in the bed and pillow that was provided
Stayed 1 night in Jan 2023

10/10 Excellent

Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and facility was nice.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet snd relaxing
Perfect stay..quiet relaxing. Very attentive front desk. Good dinner...never had to leave the hotel which worked out perfectly.
Stayed 1 night in Dec 2022

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Samuel

Stayed 4 nights in Dec 2022

8/10 Good

Nereida

Stayed 1 night in Dec 2022

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Eddie

Stayed 1 night in Oct 2022

10/10 Excellent

Sheril

Stayed 1 night in Sep 2022

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Easy to access, right off the highway. I was surprised to see them cleaning the air vents when I got off the elevator. Since my husband has allergies I was worried but we had no problems. The breakfast they are offered for a charge had a verity of items.
Stayed 1 night in Sep 2022

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, staff was very friendly.
Stayed 1 night in Aug 2022

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022