Everything from check-in to check-out was very professional, with very friendly and helpful staff. The only thing 3-Star about this hotel is the name, the looks, condition, and every service was well above average, great breakfast, helpful front desk people. I checked in late, but was advised to seek a boat as the closing hour was approaching. I found Captain Danny (sign with white pelican, about 4 piers from the front of the hotel) the operator of 3 boats of various sizes, and very reasonable rates for 4-7 hour float trips to the backwaters where you are up close with nature, and the beautiful area.