Title: Hotel Real del Bosque Golf - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1486550&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Real del Bosque Golf and Spa Golfers and relaxation-seekers find their sweet spot at this retreat where Mexican cuisine is served amid beautiful gardens ## Photo gallery for Hotel Real del Bosque Golf and Spa ![Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers - Hotel Real del Bosque Golf and Spa (Tula de Allende)](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/e91cc64e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor banquet area - Hotel Real del Bosque Golf and Spa (Tula de Allende)](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/c143ca2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room - Hotel Real del Bosque Golf and Spa (Tula de Allende)](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/f6120016.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Real del Bosque Golf and Spa (Tula de Allende)](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/4db891e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel Real del Bosque Golf and Spa (Tula de Allende)](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/3879d852.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tula Cathedral and Handicraft Market, Hotel Real del Bosque Golf and Spa features a golf course and mini golf with garden views. Guests can visit the on-site spa for treatments or spend time at the outdoor pool area, complete with sun loungers. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Spa - Pet friendly - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1486550&PinnedHotelID=1486550&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/4e768ec0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 2 reviews ### Highlights Individually furnished Air conditioning Full-sized refrigerator/freezer TV Blackout drapes/curtains Shower/tub combination Private bathroom Champagne service - Sleeps 2 - 1 King Bed ### View all photos for Room Superior ![Individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/w438h331x0y0-fa656912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - Sleeps 2 ### View all photos for Room Deluxe ![Individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/2733339a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - Sleeps 2 ### View all photos for Double Room Superior ![Individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/20e9d2a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - Sleeps 4 ### View all photos for Double Room Deluxe ![Individually furnished, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/616cfced.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - Sleeps 4 ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/af5869c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 2 reviews ### Highlights Individually furnished Air conditioning Full-sized refrigerator/freezer TV Blackout drapes/curtains Shower/tub combination Private bathroom Champagne service - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/2fd37f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Full-sized refrigerator/freezer TV Blackout drapes/curtains Shower/tub combination Private bathroom Champagne service - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486550/f6120016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Full-sized refrigerator/freezer TV Blackout drapes/curtains Shower/tub combination Private bathroom Champagne service - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTula-De-Allende-Hotels-Hotel-Real-Del-Bosque.h1486550.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTula-De-Allende-Hotels-Hotel-Real-Del-Bosque.h1486550.Hotel-Information) ## About the area Tula de Allende is home to Hotel Real del Bosque Golf and Spa. Handicraft Market and Open Air Theater are two other places to visit that come recommended. [Visit our Tula de Allende travel guide](https://www.expedia.ca/Tula-De-Allende.dx6049693) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.03483%2C-99.34058&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GoKPyOWFDloCpnl_S_Y0DPcrq_o=) Cerrada Jacarandas No. 122, Col. San Marcos, Tula de Allende, HGO, 42830 ### What's nearby - Handicraft Market \- 4 min drive \- 3.4 km - Quetzalcoatl Historical Room \- 4 min drive \- 3.4 km - Constitution Square \- 4 min drive \- 3.4 km - Open Air Theater \- 4 min drive \- 3.4 km - Tula Cathedral \- 4 min drive \- 3.4 km ### Getting around - Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 68 min drive ### Restaurants - ‪Restaurant & Bar El Cairo - ‬4 min drive - ‪Antojitos Jasso - ‬3 min drive - ‪Tapanco - ‬3 min drive - ‪La Fonda de Don Mauri - ‬3 min drive - ‪Antojitos Melis - ‬3 min drive ## About this property ### Hotel Real del Bosque Golf and Spa Upscale family-friendly hotel near Handicraft Market Located close to Tula Cathedral and Open Air Theater, Hotel Real del Bosque Golf and Spa provides a golf course, a terrace, and mini golf. Tee up with amenities like golf lessons at this hotel. Treat yourself to a body treatment, a facial, or a massage at Real del Bosque, the onsite spa. The on-site Mexican cuisine restaurant, Real del Bosque, offers breakfast, lunch, dinner, and garden views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge) - Babysitting (surcharge), wedding services, and a gift shop Room features All 77 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch TVs with cable channels - Wardrobes/closets, full-sized refrigerators/freezers, and stovetops ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7440000/7430600/7430517/7d239d60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Home by Real del Bosque Tula de Allende - Pool - Hot tub - Spa - Pet friendly 8.8 Excellent 53 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=7430517&PinnedHotelID=7430517&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/7000000/6150000/6140500/6140409/0bd2e9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Catedral Tula de Allende - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.6 Good 205 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=6140409&PinnedHotelID=6140409&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds, Non Smoking, Microwave](https://images.trvl-media.com/lodging/7000000/6860000/6852200/6852126/w3837h2512x3y0-f6c4c332.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Real Tula Express Tula de Allende - 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Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 1 review CA $175 CA $206 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=122067632&PinnedHotelID=122067632&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 250 to 320 for adults and MXN 250 to 320 for children - A bar/lounge - A restaurant - Private picnics - Snack bar/deli ### Restaurants on site - Real del Bosque ### Things to do - 9-hole golf course - Children's pool - Full-service spa - Golf - Golf lessons - Gym - Hot tub - Mini golf - Outdoor padel court - Outdoor pool - Outdoor tennis court - Sauna - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's pool - In-room full-sized refrigerator/freezer - Laundry facilities - Mini golf - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - Business center - Conference center - Coworking space - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Area rugs in room - No elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 buildings - 5 floors - Built in 2002 - Designated smoking areas - Fireplace in lobby - Mediterranean architecture - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Champagne service - Full-sized refrigerator/freezer - Limited room service - Stovetop ### More - Air conditioning - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 12:30 PM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 44 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 250 to 320 for adults, and MXN 250 to 320 for children - Pet fee: MXN 600 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 10:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Real del Bosque Hotel Real del Bosque Tula de Allende Real del Bosque Real del Bosque Tula de Allende Resort Real Del Bosque Mexico/Tula De Allende, Hidalgo Hotel Real Bosque Tula de Allende Hotel Real Bosque Real Bosque Tula de Allende Hotel Real del Bosque Real Del Bosque Tula Allende Hotel Real del Bosque Golf Spa Hotel Real del Bosque Golf and Spa Hotel Hotel Real del Bosque Golf and Spa Tula de Allende Hotel Real del Bosque Golf and Spa Hotel Tula de Allende ## Frequently asked questions ### Does Hotel Real del Bosque Golf and Spa have a pool? ### How much does it cost to stay at Hotel Real del Bosque Golf and Spa? ### Is Hotel Real del Bosque Golf and Spa pet-friendly? ### How much is parking? ### What time is check-in at Hotel Real del Bosque Golf and Spa? ### What time is check-out at Hotel Real del Bosque Golf and Spa? ### Does Hotel Real del Bosque Golf and Spa provide a shuttle to the airport? ### Where is Hotel Real del Bosque Golf and Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Real del Bosque Golf and Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 130 8 - Good 69 6 - Okay 17 4 - Poor 9 2 - Terrible 2 ## Reviews ### 8/10 Good #### Wayne Jul 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was just what we needed, amazing pool and lobby fireplace. ##### Wayne Stayed 1 night in Jun 2025 ### 4/10 Poor #### Angelina Jan 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities My room was extremely outdated and there was a very strong smell from the kitchen that even made its way to our room. The area where the hotel is located was nice and safe. ##### Angelina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Chris Nov 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet stay in the city The hotel is on a large golf property secluded from the city and very quiet. The grounds are beautiful. You’d hardly know you were in a city. The rooms are a little dated, but in good condition and comfortable. I enjoyed my enmoladas in the restaurant and the service was quite good despite my terrible Spanish. Getting off the property and into the city would be a bit of a challenge, but I had a relaxing evening in my room. Elegant and safe hotel on the whole. ##### Chris Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Angel Nov 26, 2025 Liked: Cleanliness, property conditions & facilities Big gardens well customized and quiet place, great tennis courts and tiny golf course. ##### Angel Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### JOSE DANIEL May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel! ##### JOSE DANIEL Stayed 1 night in May 2025 ### 10/10 Excellent #### Joaquin Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Joaquin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Eugenio A Aug 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Excelent stay … not much to see around in the town but several places nearby Definitely will come back ##### Eugenio A Stayed 1 night in Jul 2022 ### 10/10 Excellent #### ALEJANDRA Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### ALEJANDRA Stayed 1 night in Dec 2024 ### 8/10 Good #### Lucila Patricia Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel lacks some maintenance and better options for food ##### Lucila Patricia Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Luis Jul 19, 2022 Liked: Cleanliness, staff & service, amenities It would be nicer if they can replace shower tubs and water faucets ##### Luis Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Lucila Patricia Feb 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice property in a enclosed private area. Weather is cold but heating is nit sufficient during the night. There is not minibar in the room and there is not room service. Everything else is in excellent condition ##### Lucila Patricia Stayed 1 night in Feb 2024 ### 4/10 Poor #### Rafael Jan 2, 2024 Disliked: Cleanliness, staff & service #### It is bad No one told me up front about the 600 pesos extra fee per night to have my little dog, I paid 153 dollars for one night including breakfast, one plate of eggs and 1 cup of juice, everything else was extra, looks like a good place but it doesn't really worth it, awful experience. ##### Rafael Stayed 1 night in Jan 2024 ### 8/10 Good #### Gabriel Dec 30, 2025 Liked: Cleanliness, property conditions & facilities Sistema lento, no es la primera ocasión. Bufet muy básico y de calidad media Instalaciones con falta de señalización Estacionamiento pequeño para el número de habitaciones que tienen . Poca o nula información por parte del personal de recepción ##### Gabriel Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Robert Nov 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful secluded location with every amenity, a great place to relax. ##### Robert Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Georgeth Nov 17, 2025 Liked: Cleanliness Fabuloso ![](https://a.travel-assets.com/ugc/hotel-reviews/5a0730e6-052d-4212-b0de-135fad829a1e-1763401645968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Georgeth Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jorge Gómez Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El servicio excelente, el personal amable y servicial, las instalaciones maravillosas, un bello lugar para descansar y relajarte en contacto con la naturaleza ##### Jorge Gómez Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jorge Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Falta extensión telefónica en la habitación, servicio de bellboy y taxis que tengan relación con el Hotel fuera de la Recepción ##### Jorge Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ricardo Iván Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó. Apropiado para un par de días ##### Ricardo Iván Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En el hotel no tenían reporte de ninguno de los beneficios que Hoteles.com afirma que tengo, y por lo tanto no los tuve. No me ofrecieron upgrade (y si había disponible), ni me permitieron check out 2 horas tarde y tampoco reconocieron el bono de $150 en bebidas. ##### Verified traveller Stayed 1 night in Sep 2025 ### 10/10 Excellent #### HECTOR Aug 14, 2025 Liked: Staff & service, amenities, property conditions & facilities El personal muy atento en todo momento. Gracias. ##### HECTOR Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Franca Alessandra Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general todo bien, buen servicio, cómodo, el ambiente de jardín bonito, alberca climatizada, lo mejor en Tula ##### Franca Alessandra Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Victor Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Un poco obsoleto, algunos detalles en cuanto a mantenimiento, en especial los cajones de la comoda, mejorar la señal del wifi, cambien onquiten las tinas por regadera completa, pues contar con cortina de baño ya no se usa ademas de que se sale mucha agua. El servicio estupendo, muy buena atención y actitud del personal. Nos encanto la cabaña del Starbucks renovada y la fogata del sabado. Instalaciones renovadas como el gym que equiparon completamente nuevo. Alberca limpia y templada. Excelente buffett de desayuno muy rico, en un lugar precioso y muy bien atendidos. Para regresar a descansar ##### Victor Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### RODOLFO Jun 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Reservo la habitación y me dicen que puedo llevar mascota y unos momentos antes de llegar al hotel me avisan que ya no tienen la habitación para mascotas que lo sienten mucho pero no pueden alojarme eso estuvo pésimo me complicaron todo el fin de semana con mi familia ##### RODOLFO Stayed 1 night in Jun 2025 ### 8/10 Good #### JOSE R May 19, 2025 Liked: Staff & service Disliked: Cleanliness #### Sucio La habitación vieja, falta de mantenimiento, sillón sucio, baño, la regadera muy resbalosa y sin tubo de seguridad ##### JOSE R Stayed 1 night in May 2025 ### 10/10 Excellent #### Lidia Iliana May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mucha tranquilidad y gustó ##### Lidia Iliana Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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