Indoor pool, outdoor pool

Reviews of H10 Playa Esmeralda - Adults Only

4 out of 5
H10 Playa Esmeralda - Adults Only
Calle Punta del Roquito, 2, Pajara, Fuerteventura

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 500 reviews" "
Rating 8 - Good. 213 out of 500 reviews" "
Rating 6 - Okay. 46 out of 500 reviews" "
Rating 4 - Poor. 14 out of 500 reviews" "
Rating 2 - Terrible. 3 out of 500 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lovely beach within walking view of the property. The staff were friendly. The hotel was beautifully presented. It was in a quiet location. The entertainment was good.
Stayed 6 nights in Apr 2024
Response from Christina on Apr 9, 2024
Dear Mandy,Thank you very much for having shared your opinion with us.We are delighted that you were happy with the hotels' locations near to the beach and that you mentioned our staff positively.It is really great that you had a lovely stay with us and we hope that we can welcome you again soon here at H10 Playa Esmeralda.Best regards from Fuerteventura and all the best for you!

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a complete chill out and that is what we got. Very quiet which is what we needed. Be prepared very windy.
Stayed 6 nights in Mar 2024
Response from Ana on Apr 5, 2024
Thank you for sharing your opinion. We are glad to hear you had a relaxing time! It sounds like you had the perfect getaway for some peace and quiet.We hope to see you again anytime soon!

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 7 nights in Feb 2024
Response from Ana on Feb 26, 2024
Thank you, James Michael. We appreciate your kind words about the location. We strive to create a pleasant and welcoming environment. If you have any specific feedback or questions about our location, feel free to let us know. We value your input. Thank you again for your positive comment

10/10 Excellent

Stuart William Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very laid back, very relaxed feel. Food was 10/10. In a good location with amazing beaches not far away.
Stayed 7 nights in Mar 2023
Response from Belinda S. on Mar 20, 2023
Dear Familiy Holden,Thank you so much for this amazing review.We really appreciate that you have taken a moment of your time and share your opinion with us.It makes us glad to know that you have had such a pleasant stay and we would like to thank you for your kind words. We will make sure that your commentaries will be shared with our staff and we truly hope that you will give us the pleasure to greet you again here.We hope to see you back soon, but until then, a big hug from the H10 Playa Esmeralda!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2022
Response from Christina L. on Oct 12, 2022
Dear Lisa,Thanks a lot for your great score.We are happy that you had a great stay here with us and we hope that we can welcome you again soon here at H10 Playa Esmeralda.Sunniest greetings from Fuerteventura and stay safe!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms and grounds
Excellent hotel and facilities. Bit of a walk (sloping with few steps) to beach and bear in mind one has to pay for the sunbeds/umbrella on the beach.
Stayed 5 nights in May 2022
Response from Christina L. on Jun 11, 2022
Dear Colin, thank you so much for your amazing review and your kind words. It makes us happy that you spend a lovely time here with us and that you were satisfied with the hotels' facilities. Hopefully we can welcome you again soon here and we send you lots of sunny greetings from Fuerteventura

4/10 Poor

L

Liked: Cleanliness
Disliked: Staff & service
Poor food and service
The hotel was very clean and well maintained. Staff were ok - some better than others. Unfortunately we found the food to be poor, both in choice and quality - certainly not 4*.
Stayed 3 nights in Apr 2022
Response from Christina on Apr 24, 2022
Dear guest, thank your very much for having shared your opinion with us. We feel very sorry that you were not satisfied with our food offer but we hope that you anyway enjoyed your stay here with us at H10 Playa Esmeralda. We will forward your comments to our kitchen staff as it is always important to get to know our clients' opinion. It would be great to have you here again soon and we send you lots of sunny greetings from Fuerteventura

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Simply wonderful!
Stayed 2 nights in Jan 2022
Response from Roxanne L. on Jan 20, 2022
Dear David, thank you for this amazing review. We are happy you have had such a pleasant stay and we hope to see you back again soon. Until then, sunny greetings from the H10 Playa Esmeralda!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i thought the hotel was very comfortable, nicely designed, nice buffet restaurant and al la carte restaurant(for privileged guests if on all inclusive basis, the staff were very attentive and really professional,
Stayed 5 nights in Dec 2021
Response from Christina on Jan 4, 2022
Dear Timothy, thank you so much for your great review. We are happy that you were satisfied with our services and that you enjoyed your holidays here with us. Your kind words we will pass on to the mentioned departements and we hope that we can welcome you again soon here at H10 Playa Esmeralda. Sunny greetings from Fuerteventura and stay stafe

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Christmas Break
Wonderful service. Beautifully decorated for Xmas. Choice of 3 restaurants for food. Great cocktails. Definitely worth upgrading to privilege Be warned….pool not heated.
Stayed 4 nights in Dec 2021
Response from Christina on Dec 27, 2021
Dear Melanie, Thank you so much for this kind review. We really appreciate you taking the time for this and are very glad to hear that you have enjoyed your stay here so much. It makes us happy to know that our service was part of making your holiday unforgettable and want to thank you for your positive remarks towards our establishment and its services. We hope to see you back again soon, but until then, sending you sunny greetings from the H10 Playa Esmeralda!

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Big hotel
Hotel was very big lots of walking to do so when you are not told everything at reception you have to walk around to find out things like where to get pool towels and entertainment available as these things are it clear on arrival more info for guests needed.
Stayed 4 nights in Nov 2021
Response from Christina on Nov 14, 2021
Dear Gillian, thanks a lot for your feedback. We are happy that you have been here and we are thankful for your honest words. It is alwaus important to get to know our clients' opinion, as it allows us to focus more on the necessary amendments. Nevertheless we hope that you enjoyed the time here and we send your lots of sunny greetings from Fuerteventura

8/10 Good

Maddalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with direct access to the beautiful Jandia beach. Some parts of the structure are a bit outdated but they are doing a great job in refurbishing and keeping everything extra clean and pristine. The rooms are very new and equipped with everything. The buffet could use some improvement but I am Italian and worked in the hospitality industry ;). The only negative thing was a person at the reception who greeted us with a bad attitude the very first day, but I really hope she was a new hired and still learning the profession.
Stayed 8 nights in Oct 2021
Response from Roxanne L. on Oct 20, 2021
Dear Maddalena, thank you so much for taking a moment of your time to share this wonderful review with us. We are happy to hear that you have had such an enjoyable stay while you were here and we thank you for all the kind remarks. We do however, would like to apologize for the way you were welcomed upon your arrival and will make sure it will never happen again. Regardless, we hope that you had a good enough time to want to come some time. We will be here waiting for you when you do. Until then, sunny greetings from Fuerteventura!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent
Stayed 2 nights in Jul 2020
Response from Christina L. on Jul 25, 2020
Dear Joanne, thank you very much for this really great score. We are more than happy that you had an excellent stay with us and we hope that we can welcome you back again soon here at our little paradise! Stay healthy and best regards from Fuerteventura!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great holiday, excellent hotel
Excellent, genuine 4 star resort. Outside terrace on top (5) floor overlooking resort and sea. Excellent restaurant on fourth floor - quality food, with daily changes, on a seven day rota. All food hot and fresh. Cava, omelettes, fresh fruit starts off each day to a T. Lots of loungers by pool. Spacious pool, if a little chilly in March! Towels can be changed daily. Nice indoor pool and spa / treatment zone, with gym. Spacious bedrooms with bath, shower and daily toiletries. Comfortable balcony / terrace leading from bedroom. Safety deposit box in room for daily hire. TV with BBC World. Take a look at the family of turtles on floor 1 - so cute! Excellent holiday at a great resort. Would highly recommend
Stayed 9 nights in Mar 2020
Response from Christina L. on Mar 15, 2020
Dear Guest, Thank you very much for sharing your opinion with us. We are very glad that you have had a pleasant stay here and we proud that our food, the pool and the room have been a big part of your experience. We hope you will visit us soon, it would be a pleasure for us to welcome you again at H10 Playa Esmeralda again. Until then, sunny greetings from Fuerteventura!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Quiet and good sized room.
Stayed 10 nights in Feb 2020
Response from Roxanne L. on Mar 11, 2020
Dear Guest, thank you so much for this great review! We appreciate you sharing your opinion and we are happy that you have enjoyed your time here. We hope to see back again soon. Until then, sunny greetings from the H10 Playa Esmeralda!

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from Christina L. on Mar 6, 2020
Dear guest, thank you so much for your great score. We hope that you had a relaxing stay with us and it would be nice to welcome you again soon here at H10 Playa Esmeralda. Best regards from Fuerteventura

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was perfect from start to finish. I look forward to returning...
Stayed 1 night in Feb 2020
Response from Christina L. on Feb 17, 2020
Dear Susan, thank you so much for your really great feedback. We are very happy that you had a nice stay with us and it would be so great to welcome you again here at H10 Playa Esmeralda! See you soon and all the best for you

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2020
Response from Roxanne L. on Jan 13, 2020
Dear guest, Thank you very much for this amazing score. We are glad to hear that you have had such a pleasant stay and we hope you will visit us again soon. Until then, sunny greetings from the H10 Playa Esmeralda!

10/10 Excellent

Peadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chillaxed holiday
Really enjoyed this adults only hotel. No boom-boom-boom disco music on all day which is a relief. Really good service and relaxed vibe. Food was good. The animations directors, Max and Simona, were very good.
Stayed 7 nights in Dec 2019
Response from Christina L. on Dec 27, 2019
Dear Peadar, thank you so much for your really great feedback. We are so happy that you enjoyed your stay here at H10 Playa Esmeralda and that you had the opportunity to have a relaxed stay. We hope that we can welcome you again soon and send you some sunny greetings from Fuerteventura

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Access to the beach. Clean and secluded. Had some issues with our bathroom but Lorenzo was very helpful and made sure that H10 hotels kept their costumers focused reputation intact
Stayed 5 nights in Dec 2019
Response from Lorenzo C on Dec 18, 2019
Dear Guest, Thank you for having shared your opinion with us. We would like to thank you for the positive feedback and we truly appreciate that you have enjoyed your stay here thanks to our services. We hope you will visit Fuerteventura once again in the future, it would be a pleasure for us to welcome you for a second time at H10 Playa Esmeralda. Until then, our best greetings!

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019
Response from Lorenzo C on Dec 18, 2019
Dear Guest, Thank you very much for this amazing score. We are glad to hear that you have had such a pleasant stay and we hope you will visit us again soon. Until then, sunny greetings from the H10 Playa Esmeralda!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing break
Fantastic hotel and the junior suite was one of the best rooms we have ever stayed in. Couple of minor issues, the beach could probably do with some improved signage around nudism and you have to pay a deposit for towels which is unusual. Other than that, absolutely superb. Very quiet when we went (December) but that suited us perfectly. Food was excellent although I’m not sure why we didn’t get coffee and water replenished in the room. Overall, brilliant stay though
Stayed 3 nights in Dec 2019
Response from Roxanne L. on Dec 18, 2019
Dear Paul, first of all we would like to say thank you for sharing your opinion with us. It makes us glad to know, that overall you have enjoyed your stay here. However, regarding some of your comments, we would like to just shortly reply. Here in Fuerteventura, private beaches do not exist. All beaches belong to the municipality and also there are no written laws that nudism is not allowed. On this island it is seen as free speech and therefor, unfortunately we can´t do anything about it. Regarding the services received in your rooms, it all depends on the booked category. Maybe next time ask for more specified information before you make the actual booking. Regardless, we do hope you will concider to come and visit us again. If you do so, we will be here to greet you! Until then, warm greetings, Merry Christmas and a happy New Year, from the H10 PLaya Esmeralda!

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Lorenzo Conforto on Dec 4, 2019
Dear Stephen, Thank you very much for the wonderful score. We are glad that you enjoyed so much your stay here and we can't wait to welcome you again at H10 Playa Esmeralda. Until then, our best greetings from H10 Playa Esmeralda

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Nice relaxing stay
I didn’t start well when they tried to give us a room without the sea view we had paid for and then we had to wait over 4 hours for a room to be ready, but the hotel was nice, clean and tidy, the staff were generally nice and the food was good. The beach and ability (tide permitting) to walk for miles was lovely. Unfortunately, you could not do this after dark and there was no where else to really walk apart from into the small town in the evening. The food was good although there wasn’t a great deal of variety. A common complaint with this type of holiday I know but I have been to hotels where the do try and have a different theme every night. There is also a feeling that the hotel has a class structure. We were full board and at times felt a bit looked down upon by the staff compared to the all inclusive guests. There was then the Privilege guest who had their own restaurant and veranda to sit on which seemed a little strange. All in all a nice place to spend a week and do not a lot.
Stayed 7 nights in Sep 2019
Response from Lorenzo Conforto on Oct 6, 2019
Dear Adam, Thank you for sharing your opinion with us. We are glad that you enjoyed your time here and we would like to thank you for the kind words addressed towards our hotel. Thank you as well for your observation, we will take that in consideration to address our Staff. We hope you will visit us again in the future. Until then, our best greetings from H10 Playa Esmeralda

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner adored this hotel, had the most wonderful stay The pool and other Amenities were gorgeous The only thing I would say could have made it better would be more tappas choice in the buffet and a different option than having to wear wristbands all week as we had to have these reputation on during the week as they were right. Would definitely reccomend!
Stayed 7 nights in Aug 2019
Response from Lorenzo Conforto on Sep 8, 2019
Dear Guest, Thank you for sharing your opinion with us. We are glad that you enjoyed your time here and we would like to thank you for the words of appreciationand the suggestions you provided us with. We hope you will visit H10 Playa Esmeralda soon again. Until then, our best greetings from Fuerteventura

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just came back from this lovely place. Very clean hotel, well organised and staff is working so hard to make sure that you are happy. Massive credit to Antonio from the restaurant! Always happy and working very hard. I was impressed how lovely and friendly everyone was. If you want to relax and forget about outside world, this is a place for you!
Stayed 7 nights in Aug 2019
Response from Lorenzo Conforto on Aug 17, 2019
Dear Guest, thank you very much for sharing this kind review with us. We truly appreciate that you took a moment for it and are very happy to hear that you have spent such a lovely time at our establishment. We also want to thank you for the kind words towards several of our facilities and of course the hotel staff. We hope from now on this will be your hotel to celebrate all your special occasions and we are looking forward to welcoming you again. Until then, warm greetings from the H10 Playa Esmeralda!

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H10
We had a nice time the staff super friendly the food very good with a big selection the place is clean the pool is nice ...the only issue we have with the H10 chain is the lack of consistent good entertainment in the evening..not much to do so it can get boring at night ..if you are looking for a quite time is great but if you are after some evening fun is not the place for you 😬
Stayed 9 nights in Jun 2019
Response from Roxanne L. on Jul 12, 2019
Dear Marco, thank you very much for taking a moment and share your opinion with us. First of all, we are glad to know you have enjoyed your overall stay and secondly we would like thank you for your kind words and feedback. We will take it all in and share it with our management and try to improve wherever we can. We hope you will visit us again some day, and when you do, hope you will notice some positive changes. Until then, warm greetings from H10 Sentido Playa Esmeralda!

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit and definitely will not be last
Stayed 4 nights in Jun 2019
Response from Lorenzo Conforto on Jul 8, 2019
Dear Nicola, Thank you for your wonderful review. We are glad that you enjoyed your time here and we hope to welcome you here very soon again! Until then, our bestishes from Fuerteventura

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Mel at reception is a star, such a gentleman and very helpful, all round ray of sunshine! Lovely room, amazing view, super comfy beds. Food isn't that great but considering the price, it is more than acceptable. Selection of drinks is fantastic, would advise going for all-inclusive as drinks are dear on the resort! Such a shame that the Turkish bath was out of order as I was looking forward to using it. Jacuzzi is non-heated and outdoors which was a bit of a disappointment. Super convenient to get to the beach but do be ware that part of it is a nadist beach and it is a mainly German holiday resort so sauna is mixed and full nude as well! Lastly, do bring some euros with you as the spa and certain shops only take cash, no card! Shared shuttle bus took ages; better organisation would be fantastic; took 2.5 hr to get from airport to resort then aroud 3 hours early for the airport on the way back. All in all, an amazing holiday, incredible value, thank you Mel and the waiters/ cooks!
Stayed 3 nights in Jun 2019
Response from Lorenzo Conforto on Jun 16, 2019
Dear Guest, Thank you for sharing your opinion with us. We would like to thank you for the kind words addressed to our hotel and our services. We are honored that you remained impressed by the efforts of our Staff and surely we will share your commentary with our colleagues. We hope you would visit H10 Sentido Playa Esmeralda again in the future. Until then, our best greetings from Fuerteventura

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Lorenzo Conforto on Jun 2, 2019
Dear Guest, Thank you very much for sharing your opinion with us. We look forward to see you again at H10 Sentido Playa Esmeralda! Sunny greetings from Fuerteventura

8/10 Good

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, spacious room, well cleaned every day, big bed with extra pillows. Bathroom with a bathtub and shower. Fridge is also available. On the territory of the hotel there is a couple of outdoor pools and 1 indoor. Great SPA and gym. Lots of activities thanks to animators : riffle shooting, archery, shuffle board, petanca, tennis, ping pong. Restaurants serve great food.
Stayed 7 nights in May 2019
Response from Lorenzo Conforto on Jun 2, 2019
Dear Anna, Thank you for sharing your opinion with us. We are glad that you spent nice holidays here and we look forward to welcoming you soon again! Best greetings from Fuerteventura

10/10 Excellent

Aldas, Kaunas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exellent 4 stars hotel in great location with friendly stuff and delicious food.
Stayed 3 nights in Apr 2019
Response from Lorenzo Conforto on May 7, 2019
Dear Guest, Thank you very much for your great review. We would like to thank you for the nice words you spent towards our hotel. We look forward to see you again at H10 SentidoPlaya Esmeralda! Sunny greetings from Fuerteventura

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with fabulous, friendly staff in a great location for a relaxing break. I highly recommend this hotel. I can’t wait to return.
Stayed 2 nights in May 2019
Response from Lorenzo Conforto on May 5, 2019
Dear Guest, Thank you very much for your great review. We would like to thank you for the nice words you spent towards our hotel and the Staff We look forward to see you again at H10 SentidoPlaya Esmeralda! Sunny greetings from Fuerteventura

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Nice pool, area, staff, food and facilities. Cons - You can hear EVERYTHING in rooms next door and above, needs soundproofing.
Stayed 7 nights in Apr 2019
Response from Lorenzo Conforto on Apr 27, 2019
Dear Guest, Thank you for your nice review. We are glad that you enjoyed your stay with us and we truly hope you will visit H10 Sentido Playa Esmeralda again in the future. Until then our best wishes from Fuerteventura

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD Excellent location, superb views, friendly staff. Varied evening entertainment programme. NOT SO GOOD Occasional noise disturbance from refurbishment work.
Stayed 10 nights in Apr 2019
Response from Roxanne L. on Apr 20, 2019
Dear guest, first of all we would like to thank you for taking the time to leave us such a kind and open review. It is truly appreciated and we are glad to hear that you have enjoyed your overall stay here with us. Also we would like to apologise for the inconvenience you have experienced during your stay, regarding our renovation works. Of course it is never our intention to disturb our guests, as we always try to keep the noise to a minumum. We are sorry that that wasn´t the case for you. However, we do hope you haven´t lost your complete faith in H10 and therefor in our hotel and that you decide to come and visit us again one day. If you do so, we will be here to welcome you with open arms! Until then, we will be sending you sunny greetings from our little paradise!

8/10 Good

James, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plesant hotel experience with nice and cosy decor. Very good for couples. Food was good but breakfast needs to be improved. Maxorata Bar has the best lunchtime food. Overall I was happy with my stay.
Stayed 7 nights in Mar 2019
Response from Lorenzo Conforto on Mar 25, 2019
Dear James, Thank you for sharing your opinion with us. We would like to thank you for the words of appreciation addressed towards our hotel. Thank you as well for your suggestions regarding our breakfast service. It is very important for us, to receive commentaries such as yours, as they allow us to focus on the necessary corrections. We look forward to welcoming you again at H10 Sentido Playa Esmeralda. Until then, our best greetings from Fuerteventura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything. Right on the beach, sauna and steam room are a bonus. Room 1222 is great location nearest to the beach gate
Stayed 4 nights in Mar 2019
Response from Lorenzo Conforto on Mar 25, 2019
Dear Guest, Thank you for sharing your opinion with us. We are glad that you enjoyed so much your stay here and we look forward to welcoming you again at H10 Sentido Playa Esmeralda in the future. Until your nexy visit, our best wishes from Fuerteventura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from Lorenzo Conforto on Apr 3, 2019
Dear Guest, thank you very much for your great punctuation. We look forward to see you again at H10 SentidoPlaya Esmeralda! Sunny greetings from Fuerteventura

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019
Response from Lorenzo Conforto on Apr 3, 2019
Dear Guest, thank you very much for your great punctuation. We look forward to see you again at H10 SentidoPlaya Esmeralda! Sunny greetings from Fuerteventura

8/10 Good

Mo, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic decor and cleanliness . Super quiet and well staffed location . Most of the guests are older/mature people so no noise or extravagant party atmosphere which is perfect for a restful stay . Nice shows in the lobby at night , particularly jambo jambo crew was very entertaining. Only niggle would be better bed and a power shower .
Stayed 3 nights in Feb 2019
Response from Roxanne L. on Feb 16, 2019
Dear Mo, thank you very much for leaving such a kind review, referring to our hotel. It always makes us happy to hear that our guest have enjoyed their stay at H10 Playa Esmeralda. Also appreciated is your feedback about the little details in the rooms and we will definitely pass that on. We hope you will come and visit us soon again. Sunny greetings from Fuerteventura!

8/10 Good

Shalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to some great beaches, little isolated
We enjoyed our stay here - the hotel is close to some fantastic beaches which are walkable, and is right on the edge of Costa Calma so very quiet. There seemed to be plenty of space around the pool, and we always got a seat outside on the terrace at breakfast. As we just went B&B, we liked the option of being able to eat a la carte too. The room itself was nothing special - weirdly given a kettle, but no mugs or teabags/coffee! Great views from the bar next to reception too. A car is definitely useful if you want to explore the area, as the hotel is quite isolated (which was perfect for us).
Stayed 2 nights in Jan 2019
Response from Lorenzo Conforto on Feb 6, 2019
Dear Shalene, Thank you for sharing your opinion with us. We would like to thank you for the nice words addressed to our hotel. We are very glad that you could enjoy the peaceful atmosphere of the beautiful beaches nearby. We hope you will visit us again in the future. Until we meet again, our best wishes from Fuerteventura

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool, would be lovely if it were heated! Disappointed that for five out of the seven breakfasts we were not offered bananas, a breakfast essentinel for us.
Stayed 7 nights in Jan 2019
Response from Roxanne L. on Feb 3, 2019
Dear guest, Thank you for your feedback. We are always interested to hear what guests have in mind, regarding improving our hotel. Sorry to hear you were disappointed about the breakfast variety and we will be sure to pass that on to the chef! All in all we hope you have enjoyed your holiday and that hopefully you will visit us again! Sunny greetings from Fuerteventura!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel that could do with some TLC. Some of the outside areas have cracked and uneven tiles. there are a lot of steps down to the beach. The two nearest beaches are golden sand and popular with naturists.
Stayed 14 nights in Jan 2019
Response from Lorenzo Conforto on Jan 22, 2019
Dear Guest, thank you for sharing your opinion with us. We are glad that you enjoyed your stay here and we truly hope you will visit us again in the future. Best regards from Fuerteventura

6/10 Okay

Garfie, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
We were not really enthusiastic about this hotel, Although the rooms and commons are very clean, the architecture of this hotel is lousy. As a result of this, many rooms have no view or an unpleasant view . Ex. seaview rooms look at sea but over the roofs of 1 or 2 or 3 buildings standing in front. If you arre lucky to have a room in the front building over pooland with seaview in the distance,you will eventually be under the main dining room with a lot of noise from 7 to 11 and then from 1 to 3 and then again from 6 to 10.30. The food is very low quality at the buffet but even worse at the pool bar for lunch. Happily we had only a booking B&B but we ate there once in the evening and twice for lunch. After that we would rather go out to eat. Really too expensive for the low quality.
Stayed 14 nights in Dec 2018
Response from Christina L. on Dec 31, 2018
Dear Garfie, thank you for sharing your opinion with us. We regret that your latest holidays have not matched your expectations. With reagard to the food we will give this information to our kitchen team. It is very important for us to receive commentaries like yours, as that allows us to focus more urgently on the necessary amendments. We hope that a negative episode will not affect your trust in our group. We hope to have you again here at H10 Sentido Playa Esmeralda. We are sure you are going to be positively surprised by our improvements. Best greetings from Fuerteventura and a happy new year!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, bright and fresh - plenty of room around the pool. A lovely Xmas break- the gala dinner was superb.
Stayed 7 nights in Dec 2018
Response from Lorenzo Conforto on Jan 4, 2019
Dear Guest, thank you very much for your review. We are very glad that you enjoyed your time here and spent so nice words towards our accommodation and our Gala! We look forward to welcoming you again at H10 Sentido Playa Esmeralda. Best greetings from Fuerteventura!

8/10 Good

Alexander, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the beach. A lot of facilities onsite. Food quality varies through the week. Hotel pools are not heated. The entertainment opportunities are limited.
Stayed 10 nights in Nov 2018
Response from Lorenzo Conforto on Nov 24, 2018
Dear Alexander, thank you for sharing your opinion with us. We are glad that you enjoyed your stay here and hope that you would visit us once again in the future. Until we meet again, our best wishes from Fuerteventura!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the beach.
Wonderful hotel, lovely staff, very clean, could not really fault it. We will definitely be staying in a H10 hotel again. The all inclusive was brilliant.
Stayed 10 nights in Oct 2018
Response from Christina Lensmann on Oct 22, 2018
Dear guest, thank you so much for your good review. We are very happy that you have spent your holidays here at H10 Sentido Playa Esmeralda and we are glad that you liked the location close to the beach, our staff and the all inclusive offer. It would be great to welcome you again soon here at our hotel and we send you warm greetings from Fuerteventura!

8/10 Good

Daniel

Liked: Staff & service, room comfort
Great but one for the future I think.
Great location if all you want to do is nothing. Which was exactly what we wanted. We stayed in a room which felt dated compared to our friends so maybe they are getting there as far as modernising rooms was concerned. The cleaner was lovely and great at her job it's a shame she had a day off though as her replacement was borderline useless and rude. Had a small problem with cockroaches only a few but it was evident. Hotel itself we really liked it was extremely quiet though even around the pool. When the water aerobics was on it was great to get some music in the background it really made the place come alive. Majority of the staff were lovely a lot of work going on at the time. Sometimes starting as early as half 7 in the morning. Food was reasonable for a all inclusive.
Stayed 6 nights in Sep 2018
Response from Christina L. on Oct 7, 2018
Dear Daniel, thank you so much for sharing your opinion with us. We are glad that you have chosen our hotel for your holidays and that you had a nice time here. We are happy that you liked the location of our hotel and that you were satisfied with the cleaner of your room, the staff in general and the calm and peace you found here. We also thank you for your honest words regardings the cockroaches. Sometings we cannot avoid them, if there are high temperatures outside. Nevertheless we hope that you had a great stay here at H10 Sentido Playa Esmeralda and it would be great to welcome you again soon here! Sunny greetings from Fuerteventura!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , met all expectations, hotel staff more than accommodating and service at dinner was very efficient. Only thing I would say is , no bottled water provided in rooms so had to buy , and there’s is a kettle but with no tea/coffee or any cups to make use of.
Stayed 9 nights in Jul 2018
Response from Christina Lensmann on Aug 5, 2018
Dear guest, thank you very much for your good review. We are very happy that you spent your holidays here at H10 Sentido Playa Esmeralda and we are so glad that you were satisfied with our staff and their service. We also want to thank you for your suggestion with the bottled water. It is very important to get to know your opinion, because only like this we have the option to make improvements. Nevertheless we hope that we can welcome you again soon here at our hotel and we send you some warm and sunny greetings from Fuerteventura!

10/10 Excellent

Char, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
We had a great time at this hotel, it's very luxurious and had everything we needed. The staff were really friendly and happy to help with anything we needed and the evening entertainment was brilliant. The pool was lovely with loads of sunbeds available. I would highly recommend, thank you for a brilliant holiday!
Stayed 7 nights in Jul 2018
Response from Christina Lensmann on Jul 27, 2018
Dear Char, thank you so much for your great review. We are happy that you spent your holidays here at H10 Sentido Playa Esmeralda and we are glad that you enjoyed our breakfast buffet and our nice terrace with thebeautiful views. We regret that you were not offered help to find the room at midnight. Unfortunately the night auditor is always alone in his shift, so there is no opportunity to show the room to our guests. Nevertheless we are really happy that you had a great time and that you liked our staff and the evenig enterntainment. We gladly will pass on you praise! It would be nice if we can welcome you again soon here at our hotel. We are already looking forward to see you at H10 Sentido Playa Esmeralda. Sunny greetings from Fuerteventura