Tufino Vacation Packages

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Unbelievable place in the hills . Hotel was beautiful , staff were excellent and friendly . The owner was lovely and had nice little personal touches throughout our full stay . 10/10

Incredible service and helpful staff. Great location. Central to city center but not in the middle of the mess of cruise crowds

The views from my balcony were amazing. The hotel was clean, and the pool was cold, and the free breakfast was delicious. My one issue was there wasn't a shuttle option into the city center, so we had to walk 20 minutes each way and the hotel is up a hill. Otherwise, everything was great!

Room was cleaned everyday, bathroom could do with a bit of love but still clean and tidy. Jacuzzi bath didn’t work. Comfy beds and good aircon. Staff very helpful at breakfast and bringing towels by the pool. Lots of breakfast choices. Amazing views of Sorrento and Mount Vesuvius and the sunset is unreal. Shuttle bus every hour in to town.