Title: Appart'Hôtel Sainte Trinité - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Appart'Hôtel Sainte Trinité Guesthouse in Troyes with spa services ![Apartment](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/4fababa7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/14377f4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment | Living area](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/b476c0a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment | Living area](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/86941498.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment | Private kitchen](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/6028b6db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Appart'Hôtel Sainte Trinité offers a tranquil escape in Old Town Troyes. Guests love the peaceful terrace, rejuvenating spa massages, and free WiFi. Visitors consistently mention feeling refreshed after their stay. 7.8 Good ## Popular amenities - Spa - Kitchen - Parking available - Air conditioning - Laundry - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=46292454&PinnedHotelID=46292454&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Superior Apartment, 3 Bedrooms](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/6b5b7367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 3 Bedrooms 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 3 bedrooms - Sleeps 7 - 2 King Beds, 1 Large Twin Bed and 1 Double Sofa Bed ![Apartment](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/1abbb13e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Apartment](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/ea4b4127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 377 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Studio](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/5a487740.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 269 sq ft - Sleeps 2 - 1 King Bed ![Studio Suite](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/904d42dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 269 sq ft - Sleeps 2 - 1 King Bed ![Studio](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/754a9814.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 269 sq ft - Sleeps 2 - 1 King Bed ![Apartment | Private kitchen](https://images.trvl-media.com/lodging/47000000/46300000/46292500/46292454/40879c64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTroyes-Hotels-AppartHotel-Sainte-Trinite.h46292454.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTroyes-Hotels-AppartHotel-Sainte-Trinite.h46292454.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.29443%2C4.07322&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dUo8CdHZqLybuDWzucfoZYIBf4s=) 11 Rue de la Trinité, Troyes, Aube, 10000 #### What's nearby - Maison de l'Outil et de la Pensee Ouvriere - 1 min walk - 0.0 km - Musée de la Maille, Mode et Industrie - 1 min walk - 0.2 km - St-Pantaleon Church - 1 min walk - 0.2 km - Théâtre de la Madeleine - 6 min walk - 0.5 km - Centre de Congrès de l’Aube - 6 min walk - 0.6 km #### Getting around - Troyes Station - 9 min walk - Paris (XCR-Chalons-Vatry) - 49 min drive #### Restaurants - ‪French Coffee Shop - ‬3 min walk - ‪Tante Reine - ‬4 min walk - ‪Kaffee Paulette - ‬1 min walk - ‪La Fille du Potager - ‬3 min walk - ‪Le Bosphore - ‬2 min walk ## About this property ### Appart'Hôtel Sainte Trinité Guesthouse located in Old Town Troyes Appart'Hôtel Sainte Trinité provides amenities like a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks include: - Local cuisine breakfast (surcharge), self parking (surcharge), and smoke-free premises Room features All guestrooms at Appart'Hôtel Sainte Trinité offer comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Extra amenities include: - Showers and hair dryers - 80-cm flat-screen TVs with digital channels - Kitchenettes, refrigerators, and dishwashers ## Similar properties ![Lunch and dinner served, French cuisine](https://images.trvl-media.com/lodging/6000000/5310000/5306400/5306375/549b40ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brit Hotel Le Royal - Troyes Troyes - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 915 reviews CA $97 CA $111 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=5306375&PinnedHotelID=5306375&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5630000/5629000/5628943/c06df6c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brit Hotel Les Comtes de Champagne Centre Historique Old Town Troyes - Pet-friendly - Free WiFi - Breakfast available - Parking available 8.2 Very good 449 reviews CA $76 CA $86 total includes taxes & fees Nov 30 - 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Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 410 reviews CA $96 CA $109 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=46167079&PinnedHotelID=46167079&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/23000000/22840000/22833600/22833585/4f85bd63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appart'Hotel Hotel Saint Georges Old Town Troyes - Kitchen - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 186 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=22833585&PinnedHotelID=22833585&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192641/750d100b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Champ des Oiseaux Hôtel & Spa 4\* Old Town Troyes - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 85 reviews CA $298 CA $333 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=4192641&PinnedHotelID=4192641&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 14.5 per person)](https://images.trvl-media.com/lodging/1000000/10000/9800/9739/7a40433e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile Troyes Nord - Barberey Barberey-Saint-Sulpice - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,001 reviews CA $88 CA $102 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9739&PinnedHotelID=9739&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/114000000/113820000/113818000/113817956/807ce9e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OKKO Hotels Troyes Centre Troyes - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 117 reviews CA $113 CA $130 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=113817956&PinnedHotelID=113817956&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2360000/2351000/2350933/178ffe82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Hôtel du Cirque Troyes - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 486 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2350933&PinnedHotelID=2350933&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (EUR 20 per day) - Limited onsite parking ### Food and drink - Local cuisine breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 14.80 for adults and EUR 9.50 for children ### Family friendly - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities ### Outdoors - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Hair dryer - Shower - Towels provided ### Entertainment - 80-cm flat-screen TV with digital channels - iPod dock - MP3 dock ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Kitchenette - Microwave - Oven - Refrigerator - Stovetop - Toaster ### More - Air conditioning (climate-controlled) - Electrical adapters - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[A 5 minutes en voiture\] Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets stay free Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.55 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately EUR 14.80 for adults and EUR 9.50 for children - Self parking fee: EUR 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number 103870002628C, 10387000266A4, 1038700026392, 103870002659E, 10387000275DA, 1038700026498 ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Appart'hotel Sainte Trinite Appart'Hôtel Sainte Trinité Troyes Appart'Hôtel Sainte Trinité Guesthouse Appart'Hôtel Sainte Trinité Guesthouse Troyes ## Frequently asked questions ### Is Appart'Hôtel Sainte Trinité pet-friendly? > Yes, pets are allowed at this property. ### How much is parking? > Self parking is available for EUR 20 per day. Limited spots are available. ### What time is check-in at Appart'Hôtel Sainte Trinité? > Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Appart'Hôtel Sainte Trinité? > Check-out is at 11:00 AM. ### Where is Appart'Hôtel Sainte Trinité located? > Located in Old Town Troyes, this guesthouse is steps from Maison de l'Outil et de la Pensee Ouvriere, Musée de la Maille, Mode et Industrie, and Hôtel de Vauluisant. Musée de la Renaissance en Champagne and St-Pantaleon Church are just steps away. Troyes Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Appart'Hôtel Sainte Trinité Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Amenities ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 20 8 - Good 19 6 - Okay 2 4 - Poor 2 2 - Terrible 8 ### 8/10 Good #### Niki Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely quirky place Lovely, quirky place to stay, lots of original features in keeping with the beautiful town of Troyes. Great location. Check in a couple streets away but all very easy & very helpful with recommendations on nearby parking & places to eat. Not a luxury apartment but really enjoyed being in the heart of the town in place full of character ![](https://a.travel-assets.com/ugc/hotel-reviews/69b9985d-ad3b-4461-b207-468b9a1fa693-1755688961116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Niki Stayed 1 night in Aug 2025 ### 8/10 Good #### James Jul 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nothing fancy, but a quite reasonable place to sty at a good price. Friednly and concientous host. ##### James Stayed 3 nights in Jul 2022 ### 8/10 Good #### LINDA Aug 25, 2022 Liked: Cleanliness, staff & service, room comfort We had a cell phone and data problem and had trouble locating it. The proprietor came down in a timely manner and let us in. He was very helpful. What a fascinating old neighborhood! ##### LINDA Stayed 1 night in Jul 2022 ### 8/10 Good #### Ailsa Oct 22, 2023 Liked: Cleanliness, staff & service, amenities The property is very quaint and in the pedestrianised part of the old town, which is lovely and handy for an evening stroll. Our apartment was on the top floor, which was a little bit of a challenge with a baby and pram/luggage (no lift, so beware when booking). The apartment was clean but a bit "unfinished" looking with some raw edges to the kitchenette counters and a very exposed water tank in the bathroom. The shower and cubicle weren't very practical for anyone taller than 5ft5 and led to a LOT of water ending up on the floor. In addition, the towels smelled a bit off, so I am unsure of the washing process. Overall, it was a nice place, but there is a bit of a snagging list of things that need "finishing" for it to be in tip top condition. ##### Ailsa Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Keith May 29, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel manager didn't care. All he wanted was money. The apartment we booked was for 4 motorcycle friends on a tour. We booked the apartment because it had 4 beds. The instructions by Expedia said contact the property 24 hours before arrival. Someone would then meet you at the property. We did this telling them we were arriving on motorcycles. We had no reply from the property manager. This was repeated 12 hours before arrival. Again no reply. We arrived at the apartment and phoned them. They told us we had to go to another location (St George Hotel) to get the keys. We left the bikes at the apartment and walked. When we arrived at the hotel we were told there was no parking and only two places at the hotel. We managed to find one at the apartment and fitted the other three into a small space at the hotel. We were given the keys to the apartment after a tangle over payment. We had paid in advance but they were asking for payment. That was sorted. We were given a key. Now at the apartment, the key didn't fit any of the doors. By luck we opened a garage door and found the apartment. Access was via a narrow and unsafe staircase. On entry it was dark and uninviting. There was no bedding for the sofa bed. The hotel manager was contacted and wanted more money for bedding. I ended up sleeping in my clothes with no bedding. There are so many other things to list, unsafe electrics, broken smoke detector. To much to list. Extremely poor. Why do Expedia promote this property? ##### Keith Stayed 1 night in May 2025 ### 10/10 Excellent #### Olivier Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très jolie es confortable lit super es très grand il a seulement un petit truc là clim fait beaucoup bruit a par sa le reste était très super je recommande ##### Olivier Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Nicole Jun 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Réservation effectuée 3 mois avant et annulée l'avant- veille par l'établissement pour cause de surbooking, sympa!!! Il a fallu vite trouver une autre solution et bien, aucun dédommagement.. ##### Nicole Stayed 1 night in May 2025 ### 4/10 Poor #### Laure Apr 27, 2025 Le gérant a été très désagréable. J'ai tenté à plusieurs reprises d'avoir un contact humain. Pas d'échange correct. Un téléphone portable qui répond uniquement par SMS. Furieux qu'on ait pris votre centrale de réservation plutôt que de réserver directement notre " chambre " auprès de lui. Pas d'accueil. Juste une buanderie qui fonctionne non stop. D'un côté une porte d'entrée que les clients doivent veiller à bien fermer et de l'autre une porte de garage souvent grande ouverte sur la rue permettant à n'importe qui d'entrer dans l'établissement n'importe quand. Hall d'entrée froid et impersonnel. Un étroit escalier pas facile à gravir avec des valises et des marches en bois fragiles... Nous avions besoin d'une nuitée supplémentaire mais vu l'accueil désastreux nous avons préféré dormir ailleurs et nous avons trouvé un hôtel meilleur rapport qualité-prix et surtout un accueil humain et chaleureux à la hauteur de la belle ville de Troyes que nous avons beaucoup apprécié ##### Laure Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Clara Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confort, chaleur et calme en plein coeur de Troyes Un séjour des plus agréables en plein centre ville. Accueil chaleureux, de très belles prestations, une literie incroyable. Moi qui ai des problèmes pour dormir, j'ai eu un sommeil profond et long, j'ai adoré ! L'appartement est décoré avec goût, on s'y sent bien. Je recommande vivement ! ##### Clara Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Maud Feb 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A FUIR Au vu déjà de nombreux commentaires décevants, j en rajoute un autre. Tout d abord j ai louer un appartement dans son hôtel particulier, qui de prime abord me paraissait très bien. Quand nous arrivons, il y a un escalier en bois pas du tout pratique pour arriver a monter des bagages ( qui n' est pas spécifié dans l annonce pour les personnes a mobilité réduite) Nous arrivons dans l appartement tres mal éclairé et qui ne donne pas envie d y séjourner, et avec seulement 2 couverts et un verre disponible. Je demande au propriétaire d avoir un autre appartement plus grand, qu il me donne avec bien sûr un surplus comme convenu entre nous. Dans l appartement un froid de canard, tous les chauffages étaient éteints, le propriétaire m indique que ça va chauffer dans quelques heures. Je rentre le soir, il fait 14 degré dans l appartement avec des chauffages que j avais mis a 28 degrés et de plus la télévision est cassée, entouré avec du scotch sur le côté et qu elle ne fonctionne pas. Le propriétaire revient je lui indique qu il va falloir faire qqchose car je ne peux pas rester dans ces conditions de location, il me donne un autre appartement plus grand au 3eme étage au vu des désagréments avec encore des escaliers de plus en plus inaccessible a monter. Nous rentrons dans l appartement qui est de nouveau pas chauffé avec une température glaciale. J essaie de trouver un accord avec lui pour me faire rembourser car je ne veux pas rester ici et il ne veut pas négocier. ##### Maud Stayed 4 nights in Feb 2025 ### 8/10 Good #### Guillaume Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Idéalement placé en centre ville dans une rue calme, l'appartement est fonctionnel, bien agencé et joliment décoré. ##### Guillaume Stayed 1 night in Sep 2024 ### 2/10 Terrible #### julien Sep 15, 2024 Disliked: Cleanliness, staff & service, room comfort #### Humidité Horrible séjour, chambre extrêmement humide sous les combes. Je me réveille le matin avec mon pantalon moite de par l'humidité. Ce changement de température a eu pour effet de me faire tomber malade. En outre, je peux signaler de légère tache sur les draps (qui ont survécu aux lavage, les draps était tout de même lavé avec des petits cheveux Eviter la chambre T32 !! ##### julien Stayed 1 night in Sep 2024 ### 8/10 Good #### Verified traveller Jul 4, 2024 Liked: Cleanliness, staff & service, room comfort #### Troyes au calme et proche de tout Endroit très agréable en plein coeur de la ville historique dans une rue au calme. Accueil gentil et disponible. Lieu atypique dans une maison ancienne avec un patio intérieur agréable. Petit déjeuner maison (en plus de le chambre). J'ai eu la chance d'être surclassé. Seuls points négatifs : La plomberie est un peu défaillante, la télé ne possède pas de Replay (tnt). ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### VERONIQUE May 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hébergement de grand charme au cœur d’un centre ville magnifique Literie très confortable. Accueil très sympathique ##### VERONIQUE Stayed 1 night in May 2024 ### 10/10 Excellent #### Gerard Mar 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ravis Service impeccable Je vous conseille le petit déjeuné Le seul petit désagrément est d’aller chercher les clés à 400 mètres de notre hôtel En tout cas nous y reviendrons ##### Gerard Stayed 1 night in Mar 2024 ### 8/10 Good #### Verified traveller Dec 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Authenticité Gite de charme dans la partie piétonne de la ville. Le gite est vaste. Quelques éléments demandent réparation comme les toilettes ##### Verified traveller Stayed 1 night in Nov 2023 ### 4/10 Poor #### Alexandre Oct 25, 2023 Disliked: Cleanliness, property conditions & facilities #### Aurait pu être bien. Je le déconseille. Un logement bien situé pour visiter Troyes. Mais la visite de cette jolie ville n'a pas pû avoir lieu au grand regret des enfants. Notre séjour en famille a dû être intermpu, principalement, a cause de l'incompatibilité du logement avec une présence de jeunes enfants. D'autres part, la propreté du bien laissait a désirer. Le système de chauffage degageons des odeurs de brûlé ainsi qu'un détecteur de fumée démonté et non fonctionnel. Je déconseille cette appartement/hôtel. Si cette location vous intéresse tout de même, prévoyez un budget déception car vous ne serez jamais indemnisé. Merci a l'équipe hotels.com d'avoir essayer d'avoir cette indemnisation. Enfin, je préfère ne pas partager les photos. ##### Alexandre Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller Aug 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adorable appartement J'ai adoré la chambre petite très bien décoré avec un coin cuisine, vu sur les toits. Très dépaysant au niveau des escaliers qui sont d'époques. La salle de bain fonctionnelle mais où il manque le bouchon pour l'évier. ##### Verified traveller Stayed 1 night in Aug 2023 ### 10/10 Excellent #### HERVE May 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon plan Très bien situé en plein centre ; service au top ; petit déjeuner copieux produits bio locaux ; très bon accueil ; propreté impeccable ; un très bon plan ##### HERVE Stayed 2 nights in May 2023 ### 2/10 Terrible #### Mohamed Apr 28, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort déçu appartement en travaux aucun nettoyage fait zone en travaux bruyant pas possible de e reposer convenablement escalier étroit difficile de monter avec une petite valise j'imagine pas avec une grosse a évité ##### Mohamed Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Luc Jun 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The aparthotel is convenient to touring the city of Troyes and is located on the pedestrian route of the city. While the stairs to the apartments are steep and narrow, that was a minor concern for us. The apartment was very quiet, the bed was incredibly comfy, and we thought it was a perfect base for exploring Troyes! The management of the hotel were extremely welcoming and helpful. We will definitely return! ##### Luc Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Céline Mar 31, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Je viens régulièrement sur Troyes pour mon travail, j'apprécie louer à cette endroit qui est en plein centre ville, dans un beau bâtiment typique de la ville, ils sont su moderniser l'endroit tout en gardant le charmes et l'appartement chaleureux, c'est mon point de chute idéal. l'accueil est convivial avec un personnel qui réponds à nos demandes. ##### Céline Stayed 1 night in Mar 2022 ### 8/10 Good #### John Oct 27, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Troyes old town Brand new conversion, but some areas not finished. Great location. Lovely ancienne building. Old stairs not great for large suitcases so use smaller cabin/hand luggage type or soft bags. Our main concerns are a clean bathroom and a good mattress. 5 stars on both. ##### John Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Verified traveller Aug 28, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel experience ever This was the worst hotel experience of my life, and I have stayed in thousands of hotels. We had arranged a late check in, as we were a family of 4 travelling from the Cote d’Azur. However, not only was the hotel closed when we arrived, but the manager (who had called us only 45 minutes before we arrived) deliberately switched his phone off so as to make it impossible for us to get into our rooms (we had booked and paid for 3 rooms in advance). In fact he laughed at our predicament. Amazingly, they had called several times earlier in the day, to get a credit card to pay for breakfast the following morning - which was a breakfast that we never saw - let alone got to eat. As far as I am concerned, these people are thieves. Do not stay here! We had to sleep in out car - yes including my young children - as all the other hotels in the town were full. We have contacted our bank to get them to extract a refund - as we never saw the rooms or the breakfasts either!! See photos below. ![One of my children standing outside the hotel, after we couldnt get in](https://a.travel-assets.com/ugc/hotel-reviews/5039114196D13A631CB0E55C864DEAB369D22CF71630136413095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This is all we saw of our “hotel”](https://a.travel-assets.com/ugc/hotel-reviews/509320B1AF9140B8DD61AC7733D05DBF6B9538F61630136416078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Très bonne adresse ##### Verified traveller Stayed 1 night in Aug 2021 ## Expedia's Latest Trends ### Hotels > [Hotels in Amsterdam](https://www.expedia.ca/Schiphol-Airport-Hotels.0-aAMS-0.Travel-Guide-Filter-Hotels) > > [Frantz Inn](https://www.expedia.ca/Steinbach-Hotels-Frantz-Inn.h9063995.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels near Marine Atlantic Ferry Terminal](https://www.expedia.ca/Marine-Atlantic-Ferry-Terminal-Hotels.0-l553248621579051393-0.Travel-Guide-Filter-Hotels) > > [Residence Inn by Marriott London Ontario](https://www.expedia.ca/London-Hotels-Residence-Inn-By-Marriott-London-Ontario.h163354.Hotel-Information) > > [Aureo La Union](https://www.expedia.ca/San-Fernando-Hotels-Aureo-La-Union.h16099636.Hotel-Information) > > [Sauble River Marina & Lodge Resort](https://www.expedia.ca/Owen-Sound-Hotels-Sauble-River-Marina-Lodge-Resort.h12948913.Hotel-Information) > > [Motels Golden](https://www.expedia.ca/Golden-Motels.d6058316-aaMotels.Travel-Guide-Accommodation) > > [Sofitel Strasbourg Grande Ile](https://www.expedia.ca/Strasbourg-Hotels-Sofitel-Strasbourg-Grande-Ile.h6294.Hotel-Information) > > [Hôtel Le Chambard](https://www.expedia.ca/Kaysersberg-Vignoble-Hotels-Hotel-Le-Chambard.h1170336.Hotel-Information) > > [Anaheim Majestic Garden Hotel](https://www.expedia.ca/Anaheim-Hotels-Anaheim-Majestic-Garden-Hotel.h24131.Hotel-Information) > > [Travelodge by Wyndham Lindsay](https://www.expedia.ca/Peterborough-Hotels-Ramada-By-Wyndham-Lindsay.h426339.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Quebec](https://www.expedia.ca/Destinations-In-Quebec-All-Inclusive-Hotel.0-0-d11183-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from North Syracuse (SYR) to Newark (EWR)](https://www.expedia.ca/lp/flights/syr/ewr/syracuse-to-newark-liberty-intl-airport) > > [Flights from Seattle (SEA) to Delhi (DEL)](https://www.expedia.ca/lp/flights/sea/del/seattle-to-delhi) > > [Flights from Sacramento (SMF) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/smf/lax/sacramento-to-los-angeles) > > [Flights from Lloydminster (YLL) to Alberta (YQL)](https://www.expedia.ca/lp/flights/yll/yql/lloydminster-to-lethbridge) > > [Flights from Montreal (YUL) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yul/cun/montreal-to-cancun) > > [Flights from Athens (ATH) to Kos (KGS)](https://www.expedia.ca/lp/flights/ath/kgs/athens-to-kos) > > [Flights from Vancouver (YVR) to Albuquerque (ABQ)](https://www.expedia.ca/lp/flights/yvr/abq/vancouver-to-albuquerque) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Ottawa (YOW) to Mérida (MID)](https://www.expedia.ca/lp/flights/yow/mid/ottawa-to-merida) ### Cars > [Car rentals in Edmonton](https://www.expedia.ca/Car-Rentals-In-Edmonton.d180002.Car-Rental-Guide) > > [Car rentals in San José](https://www.expedia.ca/Car-Rentals-In-Juan-Santamaria-Intl.d5196371.Car-Rental-Guide) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Dominican Republic](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/50/Dominican-Republic)