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Reviews of Super 8 by Wyndham Kingsport

2.5 out of 5
Super 8 by Wyndham Kingsport
700 Lynn Garden Dr, Kingsport, TN

Reviews

6.8
Rating 10 - Excellent. 76 out of 371 reviews" "
Rating 8 - Good. 121 out of 371 reviews" "
Rating 6 - Okay. 77 out of 371 reviews" "
Rating 4 - Poor. 41 out of 371 reviews" "
Rating 2 - Terrible. 56 out of 371 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from nikki on Oct 22, 2023
Thank you for your review and we appreciate your business.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Friendly staff.
Stayed 2 nights in Oct 2023
Response from nikki on Oct 21, 2023
Thank you for your stay and we appreciate your business.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Inconvenience
Check in was awesome. The lady was so nice and helpful and gave suggestions for dinner when we asked. However, when I went to take a shower both soap and shampoo containers were empty. When I told the checkout guy he was rude.
Stayed 1 night in Oct 2023
Response from nikki on Oct 21, 2023
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away and we talk to person as well as.

10/10 Excellent

Olufolaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from nikki on Oct 3, 2023
Thank you for your review and appreciate your business.

8/10 Good

Diana

Travelled with partner
Liked: Staff & service, amenities
When you set on the bed it sounded like throwing a bowling ball.
Stayed 1 night in Oct 2023
Response from nikki on Oct 2, 2023
Thank you for your review and also apologies for your inconvenience cause at our place.

10/10 Excellent

Greg

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not the greatest area a little sketchy with people walking around staff wasnt vad abd very helpful when needed though.
Stayed 1 night in Sep 2023
Response from nikki on Sep 17, 2023
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future and also ones again we apologize for the inconvenience.

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably wont stay here again
Found A couple of blood stains on sheets! Hoping they were very old and just didn't come out with bleach!
Stayed 4 nights in Mar 2023
Response from nikki on Mar 28, 2023
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying again
It had great amenities and customer service was fabulous.
Stayed 3 nights in Dec 2022
Response from nikki on Dec 11, 2022
Thank you for your review and appreciate your business.I hope in future we have still business from you.Thanks again.

6/10 Okay

Amber

Disliked: Cleanliness
Stayed 1 night in Dec 2022
Response from nikki on Dec 7, 2022
Thank you for your review we appreciate your business.

2/10 Terrible

Melissa

Disliked: Staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Jul 2022

6/10 Okay

Albert

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced
Over priced for the condition of the hotel.
Stayed 1 night in Apr 2022
Response from nikki on Apr 17, 2022
thank you for your review and appreciate your business.

2/10 Terrible

Nicholas

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
No soap in bathroom..could not access wifi- Good signal two week although our room was right next to the office would never stay there again
Stayed 1 night in Mar 2022
Response from nikki on Mar 20, 2022
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

4/10 Poor

Becky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splurge and stay elsewhere
This place is nasty, I'm pretty sure there were drug deals going down a few rooms down, there were black stains on the sheet, there was no comforter, just two flat sheets with a thin microfiber blanket between them, the mattress was hard and the room had roaches. There were 4 pillows on the bed, 3 of them were fluffy and comfy and the other was flat and old.
Stayed 1 night in Jan 2022
Response from nikki on Jan 25, 2022
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

6/10 Okay

ALFRED

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2021

2/10 Terrible

David

Stayed 1 night in Nov 2021

2/10 Terrible

dustin

Travelled with family
Disliked: Staff & service
We tried to check in or at least make sure we could get everything done when we need to...
Stayed 1 night in Oct 2021
Response from nikki on Oct 31, 2021
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

4/10 Poor

Kevin

Disliked: Cleanliness
Normally think get what you pay for not the case here. Way over priced
Stayed 2 nights in Oct 2021
Response from nikki on Oct 31, 2021
Thank you for your review .

2/10 Terrible

Thomad

Travelled with partner
Disliked: Property conditions & facilities
Not a typical Super 8, in my opinion. Very overpriced for the level of accommodations.
Stayed 1 night in Sep 2021
Response from nikki on Sep 28, 2021
Thank you for your review and also apologies for your inconvenience cause at our place.

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service
I liked the price. The hard floors instead of carpet felt cleaner. The bed was firm and comfortable but the pillows were old and skimpy. The hvac unit worked okay but looked it had been dropped off the roof. The shower head hit me in the chest so i had to shower stooped over (i am 6'-2") overall okay but not special.
Stayed 1 night in Sep 2021
Response from nikki on Sep 23, 2021
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

6/10 Okay

david, ft wayne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I fully realize it’s a super 8 and not the Hyatt all I wanted was a clean convenient place to stay. Let’s just say the seal around the door wasn’t that great and I don’t like bugs
Stayed 1 night in Sep 2021
Response from nikki on Sep 20, 2021
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very friendly and helpful. The rooms are clean and spacious. Nice King bed
Stayed 1 night in Sep 2021
Response from nikki on Sep 16, 2021
Thank you for your review and we appreciate your business.

8/10 Good

scott

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from nikki on Sep 6, 2021
Thank you for your review and we appreciate your business.

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
A dated hotel but beds are new and tv’s. Just a over night stay but very comfortable
Stayed 1 night in Aug 2021
Response from nikki on Aug 30, 2021
Thank you for your review and appreciate your business.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from nikki on Aug 24, 2021
Thank you for your review and appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2021
Response from nikki on Aug 10, 2021
Thank you for your review and appreciate your business.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of smoke. The walls were shabbily painted. There is writing on the walls and a big patched hole that is not painted. The table is all scratched up and has writing it. The door was painted shabbily and the door handle has a broken piece of latch on it. There are small screw holes in various spots of the walls. The bathroom towel rack was moved but they didn't fill the old holes in the wall where the old screws were and didn't paint over the old location where the rack was. The towels are old and stiff. The toilet plugged up on the very fist flhsh. The floors are dusty and turned the botom of my socks black. The tables and all things in the room feel sticky like they arent cleaned well. The room needs a lot of work done to it. It seems so ghettoish. The window curtains are missing hooks and end of the curtain has a bobby pin in it instead of an actual curtain hook. The rod used to slide the curtain open is laying on top of the air conditioner and is not connected to the curtains. The outside stair case and the walls are filthy and smell of urine
Stayed 6 nights in Jul 2021
Response from nikki on Jul 30, 2021
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away. I understand you do not want to stay that's why we provided you your left over stay days refund back. sorry ones against.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
dirty
Stayed 3 nights in Jul 2021
Response from nikki on Jul 27, 2021
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and no carpet I like it so much
Stayed 2 nights in Jul 2021
Response from nikki on Jul 25, 2021
Thank you for your review and we appreciate your business.

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was not able to stay, canceled surgery, was too close to ck. in too cancel stay. would be nice to be refunded. for circumstances beyond my control. maybe reconsider when surgery is rescheduled.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. Cigarette burn holes in blankets. Mold on door. A/C sitting on bricks. TV remote didn't work. Stains on sheets. Would recommend stay away. Very sketchy.
Stayed 1 night in Jul 2021
Response from nikki on Jul 16, 2021
Thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care this problem right away.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from nikki on Jul 16, 2021
Thank you for your review and your business.

6/10 Okay

Judy

Travelled with family
Meh
There were no comforters on the bed, just a blanket between 2 sheets. There was change in the bathroom floor that I suppose was dropped by the previous people. The hotel was hard to get to from the exit ramp, and we had to go up the road and turn and come back.
Stayed 1 night in Jul 2021
Response from nikki on Jul 8, 2021
Thank you for your review and we take care that problem right away.

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021
Response from nikki on Jul 8, 2021
thank you

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't recommend
Stayed 1 night in Jun 2021
Response from nikki on Jul 6, 2021
Thank you for your review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Basic hotel.
Stayed 1 night in Jun 2021
Response from nikki on Jun 16, 2021
Thank you .

2/10 Terrible

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rock and roll all night and party everyday
The guest in the room next to me partied all night and I didn't get a lick of sleep. They had loud music playing and all the yelling and screaming as well. When I came out of my room in the morning there were beer bottles lined up and down the walkway near their room.
Stayed 1 night in Jun 2021
Response from nikki on Jun 3, 2021
Thanks you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Was not what I expect from Wyndham. The people were friendly but the place was dirty and in need of updating.
Stayed 1 night in May 2021
Response from nikki on Jun 3, 2021
Thanks you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but …..
The room smelled smokey, even tho it should have been a no-smoking room. The bed was very comfortable. I didn’t like the rooms next to us smoking marijuana as it eeked into our room from the gap under the door. It was ok, we would not stay again.
Stayed 1 night in Apr 2021
Response from nikki on May 3, 2021
thank you for your review and also apologies for your inconvenience cause at our place. we will make sure it will not happen again in future.

6/10 Okay

ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021
Response from nikki on Jun 8, 2021
Thank you

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Hunter

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
We did n tcreally have any issues while there, but the room wasvover priced for the type of no frills hotel that it was. Breakfast was scant and the facilities were obviously outdated. We stayed in a Springhill Suites last week in Florida thatcwas far superior for about 50 less per night. If we're goingvto pay that much, we'll find a better hotel next time.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Cheap and effective.
I stayed in a room with one King size bed. The room smelled like stale smoke. My room was smoke free, but other rooms around me were not. The room was clean, bedding was sufficient, and clean as well. The tv remote didn’t work, so the tv was stuck on Cartoon Network the whole time. Overall, the room was cheap and effective. I didn’t travel to TN, to stay in a hotel the entire day.
Stayed 2 nights in Mar 2021
Response from nikki on Mar 23, 2021
Thank you for your review and sorry for inconvenience cause our place. we will make sure your future stay with us have nice experience .

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from nikki on Feb 16, 2021
Thank you for your review and we appreciate you business.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay experience altho tge web site said continental breakfast and there wasn't any
Stayed 1 night in Feb 2021
Response from Nikki on Feb 8, 2021
Thank you for your review and we appreciated your business.

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Room was dirty. Furniture very old. Mattress horrible. Door didn’t seal so very drafty and noisy
Stayed 1 night in Jan 2021
Response from nikki on Jan 18, 2021
Thanks for your review and also apologies for your inconvenience cause at our place. We will make sure it will not happen again in future also we will take care the problem right away.

2/10 Terrible

Misty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run away
When we got there the lady at the front desk was so nice. We went to our room and it smelled like smoke really bad, mold in the shower and walls looked disgusting, there was so much wrong in this hotel, needs a lot of work. Went to the front desk snshe showed us two more rooms just the same. The shower heads are so low if you over 5ft you won't be able to shower.
Stayed 2 nights in Dec 2020
Response from nikki on Dec 14, 2020
thank you for your review and apologies for your inconvenience cause at our place. we will make sure it will not happen again in future also we will take care the problem right away.