Terrace/patio

Reviews of Continental

4 out of 5
Continental
Piazza della Vittoria 4, Sorrento, NA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 590 out of 879 reviews" "
Rating 8 - Good. 228 out of 879 reviews" "
Rating 6 - Okay. 46 out of 879 reviews" "
Rating 4 - Poor. 10 out of 879 reviews" "
Rating 2 - Terrible. 5 out of 879 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cormac

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful and very helpful. Breakfast was amazing, we’ve never had such a selection on offer. Room had everything we needed, it was a lovely stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Fiona, New York

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel Is beautiful and the staff were so helpful. Especially Lucca at the front desk. The breakfast was incredible too!
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Uniqness
Stayed 6 nights in Nov 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was so much more than I expected. It has beautiful old world charm and the staff are just wonderful. The breakfast ambiance blew my mind! The only downside was the bed comfort which is why I took away one star. I would stay again regardless.

6/10 Okay

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is nice. But our room was in a poor location and the front desk staff was not very friendly or helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in an excellent location. The staff and breakfast were amazing, as were the views. It's in a fabulous location right next to Sorrento's highlights. We would highly recommended The Continental. Thank you for an unforgettable stay.
Stayed 4 nights in Nov 2023

4/10 Poor

Ciaran

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely breakfast, but noisy
Nice hotel. Breakfast and staff service in top notch. Breakfast really good. However, if you want want to sleep, you need ear plugs. Very noisy. We had to be moved because of a party upstair. We could have joined it, and should have, it sounded like a blast but unfortunately we and a few other guests couldn’t sleep. In general hard fault but because it’s old, it’s noisy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the convenience to multiple excursions on our " to do" list. Staff was very accommodating and helpful with all our needs. The rooftop bar was lots of fun and met several other guests during our stay. Great space!!!
Stayed 5 nights in Oct 2023

10/10 Excellent

Jodi Rae, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and superb staff. Service was top notch from the moment we arrived. All areas were clean and the rooms well stocked and comfortable. The breakfast was amazing, bars and restaurants good. I would stay here again.
Stayed 8 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond service
World class hotel, as evidenced by the amount of service the front desk/concierge staff doles out to first-timers…..likely all. They even arranged a dinner for 10 when the bride decided at 7:15 that she was uncomfortable with her 7:30 dinner arrangements. Went above and beyond to find not only and opening but one that could accommodate the many, many food preferences and allergies. Thank you Luca in that one and everyone else on other requests. Will stay again when in Sorrento.
Stayed 4 nights in Oct 2023

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
We had an absolutely wonderful stay at Hotel Continental. Top notch every aspect of our stay. The staff, especially wait staff, were phenomenal! Will definitely recommend to anyone staying in Sorrento!
Stayed 5 nights in Oct 2023

10/10 Excellent

Lynne

Travelled with family
This hotel was exceptional in every way. Hotel staff were superb as were the rooms!!
Stayed 1 night in Oct 2023

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying at this beautiful hotel. The staff, especially the front desk, were very professional, friendly and helpful. They went the extra mile to make our stay wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Continental. The property is well kept and staff always at the ready to ensure our stay was comfortable. Crisp bedding, fresh towels at all times, excellent maid service with chocolates in the evening. Awesome breakfast buffet with live music, savory and sweet offerings with champagne and outstanding service I’ve come to expect from this hotel. Don’t miss breakfast and come on the earlier side as some offerings will run out. Great location tucked in a square by the water, excellent views great walkable access to shopping, restaurants, and ferries.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Sorrento and we are so glad we started our stay at the Continental! The staff were very welcoming and spoke english. We loved the bar on the roof. Giovanni was amazing and introduced us to the Sorrento Spritz instead of the Aperol. You have to try it! We only stayed for a few days and wished we stayed at the hotel longer. Next time! We stayed around Sorrento and stopped by the night before we left to see our friends at Terazza Vittoria. Our room was also very nice and we would start our evenings with a drink on the balcony looking at Mt Vesuvios. Highly recommend this hotel!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Stayed 3 nights in Sep 2023

6/10 Okay

Brandon

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Donald

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms do not have great views. There are no water views. The reception concierge staff was courteous but ineffective in making restaurant and transportation reservations.
Stayed 5 nights in Sep 2023

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of our stay was the interaction with the employees of the hotel. Every one was professional, courteous, and very caring. Specials kudos go to Luca and Antonio.
Stayed 6 nights in Sep 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Totally enjoyed the hotel. Great location, very clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Stayed 8 nights in Aug 2023

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel , Very good pool. Food was very good. Spend the extra money and get the Vesuvio Suite over the water. Only thing I didn't like is they don't give you anything for free. You want a bottle of water you have to pay , at breakfast if you want different eggs that are on the buffet you can have but at an additional charge.
Stayed 4 nights in Aug 2023

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The staff were super friendly and helpful. The views were amazing. Minutes from shopping, restaurants, ferry, etc.
Stayed 4 nights in Aug 2023

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Stayed 5 nights in Aug 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Excellent location, clean hotel, staff were really friendly and attentive. Highly recommend
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrew, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing as always!
Stayed 4 nights in Jul 2023

10/10 Excellent

Christopher, Chatham

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but the bar/restaurant was significantly more expensive then others in the area and the AC didn’t work well. The pool was amazing and the location is perfect
Stayed 3 nights in Jul 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can we say…,perfecto!!!! The staff was so good and friendly. We did not get our luggage until day 5 of our trip and if it wasn’t for this staff as still would not have it. They helped us out so much and we were able to get our four bags back. On top of that the hotel was in the perfect location, our room was very nice, the location is perfect for everything and their rooftop restaurant was delicious and the most spectacular views! We give them an 11 out of 10! Grazia mille to Veronica and the entire staff!
Stayed 4 nights in Jul 2023

10/10 Excellent

denio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, very clean.
Stayed 3 nights in Jul 2023

8/10 Good

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property, great service, but terrible air conditioning in room, which made it miserable to sleep, especially for italy in July.
Stayed 2 nights in Jul 2023

10/10 Excellent

Donato, jackson

Stayed 3 nights in Jul 2023

10/10 Excellent

Lizandro, Claremont

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Property and staff are excellent.
Stayed 4 nights in Jul 2023

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a sea view but at the end of the day we got a partial sea view… room 304 don’t let them Give you that one if you have sea view…. Ac didn’t when down for 20c
Stayed 2 nights in Jul 2023
Response from Salvatore on Jul 19, 2023
thank you for writing us. We are working at peak occupancy and if you would let us know here on receipt a solution. Keep in mind that the side where we have room 304 is the one closest to the sea and is also the most requested. We hope you can visit us again.

10/10 Excellent

Sabrina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop and views are stunning! Centrally located and very easily walkable to the marina and all highlights of Sorrento. Classy breakfast with a wide variety of options and live music. Serene pool setting. Very helpful and attentive staff with an old world style of elegance. Highly recommend!
Stayed 3 nights in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Great location just a short walk to the port and corso for shopping and lots of restaurants!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Ross, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was seamless and fast, the staff was very nice and helpful. Best view from the roof bar and restaurant in Sorrento a must visit!!
Stayed 1 night in Jul 2023

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Continental is in a great location, near to the beach and very central to Sorrento centre for the port, train, shopping and dining. This is really its main selling point as we walked everywhere. The hotel pool was lovely to relax and cool off, and the breakfast has a large selection of hot & cold items to choose from. The room and bathroom was quite simple and generally clean but could do with a good renovation. the floors with the rooms are quite dated (except the entrance reception/lobby). The access to the beach via lower level elevator was not nice at all - quite dark tunnel, dirty with garbage and was not pleasant at all. I recommend to avoid it and use the hotel’s front entrance. Also note there is a daily fee for Leonelli’s beach beds and umbrella which wasn’t noted in the hotel information. Overall it was a pleasant stay but for €450 per night, I probably would try to book more in advance to find a better hotel for the price.

10/10 Excellent

Andrew

Travelled with partner
Amazing
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Said, Plano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the Hotel had very helpful staff and very good location- their breakfast was the best out of all of our hotels we stayed at during our Italian vacation. The 2 things we had issues with is the noise level, it seemed like anytime a door closed or other noise we heard it in the room, and the other issue is that this was the only hotel we stayed at that did not provide water regularly- so we had to make sure we plan on buying water every day!-
Stayed 3 nights in Jun 2023

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
Great location but room was not worth the money. Small room with TV sitting on desk blocking mirror, balcony faced a school extremely noisy. Breakfast buffet ok.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, breakfast was different level of experience with live piano playing every morning.
Stayed 5 nights in Jun 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The absolute best hotel in Sorrento.. the rooms are wonderful, the staff is wonderful, there are amazing dining options on site (rooftop bar and restaurant were Michelin worthy) but if that doesn’t sound good you can walk anywhere in Sorrento from here. Just a 5 minute walk to the square and entry to the beach lift is just a block away. We will absolutely stay here again
Stayed 3 nights in Jun 2023