Dear hotel guest, thank you very much for choosing us during your last stay in Leipzig. We are very pleased about your positive evaluation, because it shows us that we were able to convince you in almost all areas. We hope to be your host again soon. With many greetings, Antje Reichstein - Stellv. Hotelmanager

Lieber Hotelgast, herzlichen Dank für Ihre äußerst positive Bewertung. Volle Punktzahl - wie toll! Es freut uns besonders, dass Sie sich bei uns so wohl gefühlt haben und wir Sie in allen Bereichen begeistern konnten. Besuchen Sie uns doch bald wieder – wir freuen uns auf Sie! Mit vielen Grüßen,Sabine Lincke, Team Assistentin

Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, thank you very much for choosing us during your last stay in Leipzig. We are very pleased about your positive evaluation, because it shows us that we were able to convince you in almost all areas. Nice comment of the city of Leipzig.We hope to be your host again soon. With many greetings, Sabine Lincke, Team - Assistentin

Lieber Hotelgast, herzlichen Dank für Ihre äußerst positive Bewertung. Volle Punktzahl - wie toll! Es freut uns besonders, dass Sie sich bei uns so wohl gefühlt haben und wir Sie in allen Bereichen begeistern konnten. Besuchen Sie uns doch bald wieder – wir freuen uns auf Sie! Mit vielen Grüßen,Sabine Lincke, Team - Assistentin

Dear hotel guest, thank you very much for your very positive feedback. Full points - great! We are particularly pleased that you felt so comfortable with us and that we were able to inspire you in all points. Visit us again soon - we are looking forward to welcome you! With many greetings,Sabine Lincke, Team - Assistant

Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team - Assistant

Dear hotel guest, there is no better motivation for our daily work than such positive feedback on your stay. We are very happy about your great valuation and would be pleased to welcome you again to The Westin Leipzig in the future. Yours sincerely, Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, we apologize very much that we couldn't convince you in all points during your last stay. It's a pity that your overall impression was rather negative. We would like to apologize for the inconvenience and assure you that this is certainly not our standard. We have internally evaluated your point regarding the cleanliness of your room. We optimize the work processes on a daily basis and ensure additional quality controls. We have discussed your case with our cleaning company and the people involved and defined new approaches. We would like to formally apologize for the resulting room impression.We would also like to apologize for the inconvenience caused by the lack of service. It is our goal that our guests can leave our house in a good mood. We will forward your message to the appropriate department and improve our service at this point. It’s understandable that it is not common to pay separately for our SPA entry. As a company we want to be fully transparent with our pricing.Since 1 July 2015, the Federal Ministry of Finance has introduced the standard VAT rate of 19% on sauna and swimming pool services in hotels. Free use for hotel guests is therefore no longer possible. For this reason, we have chosen price differentiation and have not allocated the price as a lump sum, but only for actual use. Additionally due to the rising energy prices we would be forced to increase our room rates massively overall for all guests. So our management has decided to leave it up to the guests if they want to use the SPA area. It is not our intension to overprice the roomrates. We understand those are difficult times and we are doing everything we can to maintain the SPA area and keep it open even though we are battling the increasing costs. Our fitness area with the Westin Workout is still available to our guests free of charge.We have evaluated your comment internally and have already initiated appropriate measures. Hopefully, however, we will be able to welcome you again - we would be happy to convince you then.With many greetings, Antje Reichstein - Stellv. Hotelmanager

Lieber Hotelgast, herzlichen Dank für Ihre äußerst positive Bewertung. Volle Punktzahl - wie toll! Es freut uns besonders, dass Sie sich bei uns so wohl gefühlt haben und wir Sie in allen Bereichen begeistern konnten. Besuchen Sie uns doch bald wieder – wir freuen uns auf Sie! Mit vielen Grüßen,Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, we apologize very much that we could not convince you in some points during your last stay. It's a pity that your overall impression was rather negative. We would like to apologize for the inconvenience and assure you that this is certainly not our standard. We have evaluated your comment internally and have already initiated appropriate measures. We would like to apologise for the inconvenience caused by the two single beds you had during your stay with us. Unfortunately, we do not have continuous mattresses in our rooms, only two separate mattresses. For your next stay please contact us before your arrival so that we can arrange a sheet covering both mattresses. Hopefully, however, we will be able to welcome you again - we would be happy to convince you then. With many greetings, Antje Reichstein - Stellv. Hotelmanager

Lieber Hotelgast, vielen Dank für Ihren Besuch und das damit verbundene Feedback. Über Ihre positive Bewertung freuen wir uns sehr. Seien Sie doch bald wieder unser Gast! Viele Grüße, Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, Thank you very much for your visit and that you took the time for an evaluation afterwards. We are very pleased about your positive feedback, because it shows us that we were able to inspire you in almost all areas. Hopefully we can convince you during your next stay as well in the point you mentioned! With kind regards, Antje Reichstein - Stellv. Hotelmanager

Sehr geehrter Hotelgast, vielen Dank für Ihr Feedback. Wir würden uns freuen, wenn Sie uns Ihre Kritik ein wenig detaillierter übermitteln könnten. Gerne auch telefonisch oder per E-Mail an antje.reichstein@westin-leipzig.com. Vielen Dank! Mit herzlichen Grüßen, Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, there is no better motivation for our daily work than such positive feedback on your stay. We are very happy about your great valuation and would be pleased to welcome you again to The Westin Leipzig in the future. Yours sincerely, Antje Reichstein - Stellv. Hotelmanager

Lieber Hotelgast, was gibt es für eine bessere Motivation unserer täglichen Arbeit als solch ein positives Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr über Ihre tolle Bewertung und begrüßen Sie zukünftig gerne wieder im The Westin Leipzig. Mit freundlichen Grüßen Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, thank you very much for choosing us during your last stay in Leipzig. We are very pleased about your positive evaluation, because it shows us that we were able to convince you in almost all areas. We hope to be your host again soon. With many greetings, Antje Reichstein - Stellv. Hotelmanager

Lieber Hotelgast, was gibt es für eine bessere Motivation unserer täglichen Arbeit als solch ein positives Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr über Ihre tolle Bewertung und begrüßen Sie zukünftig gerne wieder im The Westin Leipzig. Mit freundlichen Grüßen Antje Reichstein - Stellv. Hotelmanager

Lieber Hotelgast, was gibt es für eine bessere Motivation unserer täglichen Arbeit als solch ein positives Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr über Ihre tolle Bewertung und begrüßen Sie zukünftig gerne wieder im The Westin Leipzig. Mit freundlichen Grüßen Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, thank you very much for your stay and that you took the time for an evaluation afterwards. We are very happy that we were able to convince you of our service during your visit and that you enjoyed your stay. There is nothing better than to receive such positive feedback from you and to know that we could inspire you all around. Hopefully we will be able to do this during your next visit! With kind regards, Antje Reichstein - Stellv. Hotelmanager

Dear hotel guest, Thank you very much for your stay and the related feedback. We are very pleased about your great valuation, because it shows us that we have convinced you in all areas. Hopefully you will visit us soon again, because we would like to be your host in Leipzig anew! With many greetings,

Dear hotel guest, there is no better motivation for our daily work than such positive feedback on your stay. We are very happy about your great valuation and would be pleased to welcome you again to The Westin Leipzig in the future. Yours sincerely, Franziska Hutzfeldt Team Assistentin Direktion

Lieber Hotelgast, was gibt es für eine bessere Motivation unserer täglichen Arbeit als solch ein positives Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr über Ihre tolle Bewertung und begrüßen Sie zukünftig gerne wieder im The Westin Leipzig. Mit freundlichen Grüßen Antje Reichstein - Area Marketing Manager

Dear hotel guest, Thank you very much for your stay and the associated feedback. All our guests arrive with certain expectations and even if it is not always easy to fulfill all of them, it is very important to us that you feel comfortable and that we at least meet most of the expectations. We regret very much that you felt certain aspects to be negative, but you can be sure that we are already working on corrective measures. Perhaps you would like to test us again in medium or long term - we would be happy to convince you then. Yours sincerely, Antje Reichstein - Area Marketing Manager

Dear hotel guest, what is there for a better motivation for our daily work. We are pleased to see your great feedback and would like to welcome you again really soon in The Westin Leipzig. All the best regards, Anjte Reichstein - Area Marketing Manager

"Dear hotel guest, thank you for taking the time to send us your feedback. We are very pleased that you felt comfortable with us and that we were able to convince you of our service. We would be pleased to be your host again soon. With kind regards, Antje Reichstein - Area Marketing Manager"

Thank you very much for being our guest and for taking the time to send this feedback. We are very happy that you were our guest again and that we are your favourite hotel in Leipzig. Thank you for your loyalty! As a new concept for the future, it was decided within our entire hotel group to no longer run minibars and to replace this with a holistic market place concept next to the reception. There you will find a larger and cheaper selection of quality products and drinks. Many of our guests appreciate this change. If you still need a refrigerator, please let us know. We will bring one to your room. Tea and coffee making facilities are available upon request. However, we will take your comments into account for future consideration. We are very pleased that you were our guest again and remain with friendly greetings! Antje Reichstein Area Marketing Manager

Dear hotelguest, Our whole team is always striving to satisfy our guest to 100%. We really regret that we did not reach that in a couple of points and ensure you we will take every step to correct that. We always want to fix errors immediately. Please let us know the next time you need something. We are always there for you. With kind regards, Antje Reichstein - Area Marketing Managerin

Sehr geehrter Hotelgast, vielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir Sie von unserem Service überzeugen konnten. Sollten Sie wieder einmal in Leipzig sein, würden wir uns freuen Ihr Gastgeber sein zu dürfen. Mit freundlichen Grüßen

Dear hotel guest, thank you for taking the time to send us your feedback. We are very pleased that you felt comfortable with us and that we were able to convince you of our service. We would be pleased to be your host again soon. We are sorry that you didn´t felt comfortable with our bed types. Unfortunately we can´t change there anything. With kind regards, Antje Reichstein - Area Marketing Manager

I would like to thank you for your stay and your constructive feedback and of course for having taken the time to share your opinion with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our service. Our whole team is always striving to satisfy our guest to 100%. We really regret that we did not reach that in a couple of points and ensure you we will take every step to correct that. Nevertheless we are hoping to welcome you once again at our hotel, to convince you more in those points. With kind regards!

Thank you very much for your very positive feedback. I would also like to thank you in the name of my colleagues for your recommendation. We all hope to welcome you again soon - private or on business. Your host The Westin Leipzig.

Sehr geehrter Hotelgast, vielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir Sie von unserem Service überzeugen konnten. Sollten Sie wieder einmal in Leipzig sein, würden wir uns freuen Ihr Gastgeber sein zu dürfen. Mit freundlichen Grüßen, Antje Reichstein - Area Marketing Manager

Dear hotel guest, thank you for taking the time to send us your feedback. We are very pleased that you felt comfortable with us and that we were able to convince you of our service. We would like to apologize for the inconvenience caused by the lack of service during breakfast. It is our claim that our guests can start the day in a good mood and freshly strengthened. We will forward your message to the appropriate department and improve our service at this point. We would be pleased to be your host again soon. With kind regards!

Dear hotelguest, I would like to thank you for your stay and your constructive feedback and of course for having taken the time to share your opinion with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our service. Really sorry that we could not convince you in all matters. We want to apologize for the inconvenience regarding to our staff and the technical problems with the internet. Normally it works and we are very satisfied with our external internet provider. We do hope that you will give us another chance to show you our professionalism on any upcoming visit to Leipzig. We look forward to seeing you again and will do our very best to turn your stay into a thoroughly enjoyable experience for you. The Westin Leipzig Team

Dear hotelguest, I would like to thank you for your stay and your constructive feedback and of course for having taken the time to share your opinion with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our service. Really sorry that we could not convince you in all matters. We will be happy to include your information on tea and coffee making facilities. We do hope that you will give us another chance to show you our professionalism on any upcoming visit to Leipzig. We look forward to seeing you again and will do our very best to turn your stay into a thoroughly enjoyable experience for you. The Westin Leipzig Team

Dear hotel guest, thank you for your stay and for leaving such a positive feedback. There is no better motivation for our daily work. We are pleased to see your great feedback and would like to welcome you again really soon at The Westin Leipzig. All the best regards, Antje Reichstein - Area Marketing Manager

Sehr geehrter Hotelgast, vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hauses genommen haben. Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und hoffen, dass Sie bald wieder unser Gast sind! Mit freundlichen Grüßen, Antje Reichstein - Area Marketing Manager

Lieber Hotelgast, herzlichen Dank für Ihre äußerst positive Bewertung nach Ihrem Aufenthalt. 5 Sterne - wie toll! Seien Sie doch bald wieder unser Gast. Mit freundlichen Grüßen, Antje Reichstein - Area Marketing Manager