Room, 1 King Bed, Non Smoking
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1492 N Us Highway 31 N, Traverse City, MI

Reviews

6.8
Rating 10 - Excellent. 209 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 224 out of 1000 reviews" "
Rating 4 - Poor. 148 out of 1000 reviews" "
Rating 2 - Terrible. 105 out of 1000 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Satisfied customer
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our valued guests.With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Good

labros

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for the money
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Again, thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was so friendly breakfast was awesome and it was busy #1 good job
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our valued guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

4/10 Poor

Kyla

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for an overnight stay
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the suite the jet tub did not work. Maintenance was done poorly. Internet wouldnt work and front service desk lady was very rude and blamed it on me. Will not come here again.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

4/10 Poor

Jarrett

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was unkept.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

6/10 Okay

Audrey

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

6/10 Okay

Shana, Traverse City

Liked: Cleanliness, property conditions & facilities
They staff is nice. My room was clean. But there was people outside all night long every night yelling and parting. Was hard when I work so early and got horrible sleep cause of the outside noise.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 24, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

8/10 Good

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 23, 2024
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. With that being said, thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Quality Inns ive stayed at! Staff was awesome. Room very clean and enjoyable to hang out in between events we attended. Bed very comfortable! Room was next to stairs and fire door so some noise at late night and early morning was a negative factor. But was it better to be away from noise or next to an exit? We were comfortable with the latter. We'll be back.
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

dennis

Stayed 2 nights in Jan 2024
Response from General Manager on Jan 28, 2024
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 Terrible

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 3, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

6/10 Okay

Edward

Stayed 1 night in Dec 2023
Response from General Manager on Jan 3, 2024
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

10/10 Excellent

Julie

Travelled with family, Travelled with group
Stayed 1 night in Dec 2023
Response from General Manager on Jan 1, 2024
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 13, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 Okay

pamela

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was clean as well as the pool/hot tub area. Front desk was very nice and efficient. The breakfast was a nice surprise. The room itself had some problems. Their were signs of updates but i think the people doing it need new glasses. Large areas in bathroom and mirror area had sections missing paint. The tub itself was missing the finish- it looked like in the center of it stick on type things were removed and it is literally peeling away- pieces flaking off as you shower even. It was very spongy feeling. The mattress felt like springs were sticking out. The only comfortable spot was on the edge. I don’t usually leave reviews this negative but it needs some work.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Guest,Thank you for taking the time to complete our online survey, regarding your recent stay. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

4/10 Poor

fredrick

Stayed 1 night in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

6/10 Okay

Brent

Travelled with partner
Disliked: Property conditions & facilities
maintenance
Stayed 1 night in Nov 2023
Response from General Manager on Nov 8, 2023
Dear Guest,Thank you for taking the time to complete our online survey, regarding your recent stay. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

6/10 Okay

Craig

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is getting old and tired. Very small bathrooms. Dirty in the public areas.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

4/10 Poor

Gary

Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 Terrible

Robert

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Careless attitude with the manager. Toilet was loose at the base. Bathtub had a constant drip. Room heater didn’t work. Noisy staff in the hall early Sunday morning. Lock on door was broken. Had to change rooms.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay
I enjoyed my night's stay, the bed was super comfy and I liked the idea of the swimming area opens so early and closes later at night. I didn't enjoy that feature but I would stay again because of it. Loved the variety presented at the complementary breakfast. Staff was friendly. Close to the beach area. Would stay again
Stayed 1 night in Oct 2023
Response from General Manager on Oct 14, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

4/10 Poor

Ronald

Travelled with family
Disliked: Property conditions & facilities
Quality would be an injustice for this location. Facility is an OLDER poorly maintained (mechanically and electrically)mismanaged or not managing his/her employees very well.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

4/10 Poor

Steve

A clean room
Stayed 1 night in Oct 2023
Response from General Manager on Oct 9, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 9, 2023
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Regina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures of the room was not the same room. Beds were very uncomfortable woke up felt like i slept on springs. For the price I paid for this room it wasnt worth it.The room and bathroom was very dated. Bathroom very small no room to move around. I was very disappointed
Stayed 1 night in Oct 2023
Response from General Manager on Oct 8, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotels I have ever stayed at and I it cost $100 per night. Bad value that's for sure. Given a choice I cannot imagine anyone staying there. Makes me want to cancel my Minocqua hotel next week.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 5, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on major road. Room was stilll quiet. Enjoyed the stay. Freindly staff. THANKS !!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 23, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Entryway & pool were dirty. Rooms smelled like they were previously smoking rooms converted to non-smoking.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 18, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly serve you.

10/10 Excellent

SHARON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Sep 18, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Sep 10, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with positive feedback. I have shared your review with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 Terrible

Wyatt

Stayed 1 night in Sep 2023
Response from General Manager on Nov 2, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to properly host you.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Really nice family vacation, nice stay!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 6, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 Terrible

Mohamad

Disliked: Cleanliness, property conditions & facilities
Very dirty sheets, carpet, pillow cases, towels and shower curtain. Stains and dirt everywhere. Disgusting. Never again.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 6, 2023
Dear Hotel Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with regard to your recent stay. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. With that being stated, we hope for an opportunity to properly host you in the future.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. I had some specific needs and they worked with me to see that I was able to carry out my professional responsibilities.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 5, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Bad half ass remodeling
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 4, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to serve you.

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Good for the price
Stayed 1 night in Aug 2023
Response from General Manager on Sep 6, 2023
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn't get maid service.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 31, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to serve you.

8/10 Good

Anita

Stayed 2 nights in Aug 2023
Response from General Manager on Sep 20, 2023
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 31, 2023
Dear Hotel Guest, We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Timothy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had people next door smoking weed outside my door
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 31, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to serve you.

6/10 Okay

Ryan

Stayed 3 nights in Aug 2023
Response from General Manager on Aug 26, 2023
Dear Hotel Guest,We would like to thank you for taking the time to complete our online survey regarding your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okay

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 21, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to serve you.

10/10 Excellent

Hiromitsu

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 22, 2023
Dear Hotel Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn and the services we provide for our guests. With that being stated, we look forward to providing you with wonderful accommodations and experiences each time you are in town.

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Location was good, room was dated with holes in wall, paint peeling in areas
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 20, 2023
Dear Guest, Thank you for taking the time to fill out our online survey, regarding your recent stay with us. On behalf of my staff and myself, I would like to apologize for your stay not meeting your expectations. With that being stated, if you're ever traveling through this area again, we would love another chance to serve you

2/10 Terrible

Michael

Stayed 2 nights in Aug 2023
Response from General Manager on Sep 10, 2023
Dear Hotel Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with regard to your recent stay. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. With that being stated, we hope for an opportunity to properly host you in the future.