Title: Upper Ross Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Upper Ross Hotel Riverfront hotel with a restaurant and a bar ![Sports bar](https://images.trvl-media.com/lodging/10000000/9490000/9480800/9480743/9a27a1e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Economy Double - Shared Facilities ](https://images.trvl-media.com/lodging/10000000/9490000/9480800/9480743/71b3e75d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9490000/9480800/9480743/6221cd5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/10000000/9490000/9480800/9480743/c03ef10a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/10000000/9490000/9480800/9480743/5823c1f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Upper Ross Hotel in Rasmussen offers a comfortable base with practical amenities for extended stays. Enjoy laundry facilities, free WiFi in common areas, a billiards table for entertainment, and an on-site bar and restaurant for relaxation after a day of exploring. 6.0 ## Popular amenities - Bar - Laundry - Air conditioning - Free WiFi - Parking included - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9480743&PinnedHotelID=9480743&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Double - Shared Facilities ](https://images.trvl-media.com/lodging/10000000/9490000/9480800/9480743/82527ebf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double - Shared Facilities ### Highlights Air conditioning Refrigerator TV Coffee/tea maker Electric kettle Desk Wardrobe or closet - 215 sq ft - Sleeps 2 - 1 Double Bed ### Economy Room With Double Bed And Shared Bathroom - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTownsville-Hotels-Upper-Ross-Hotel.h9480743.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTownsville-Hotels-Upper-Ross-Hotel.h9480743.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-19.36207%2C146.73178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8QXgAe8ftKsZ_byuQV5bt6Gfe7I=) 1209 Riverway Drive, Rasmussen, QLD, 4185 #### What's nearby - Townsville Barra Fishing & Cable Ski Park - 1 min drive - 1.1 km - Riverway Lagoon - 6 min drive - 5.8 km - Tony Ireland Stadium - 6 min drive - 5.8 km - Willows Shopping Centre - 6 min drive - 5.8 km - James Cook University - 6 min drive - 6.9 km #### Getting around - Townsville Station - 23 min drive - Townsville, QLD (TSV) - 23 min drive #### Restaurants - ‪McDonald's - ‬9 min walk - ‪Riverview Tavern - ‬7 min drive - ‪Subway - ‬6 min drive - ‪McDonald's - ‬6 min drive - ‪Cactus Jack's - ‬5 min drive ## About this property ### Upper Ross Hotel Hotel located in Rasmussen At Upper Ross Hotel, you can look forward to laundry facilities, a bar, and a restaurant. Stay connected with free WiFi in public areas. Other perks at this hotel include: - Free self parking - Smoke-free premises and a billiards/pool table Room features All guestrooms at Upper Ross Hotel include comforts such as air conditioning. More amenities include: - Shared bathrooms with showers - Refrigerators, electric kettles, and limited housekeeping ## Similar properties ![Cafe](https://images.trvl-media.com/lodging/1000000/70000/62700/62678/300663ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madison Plaza Townsville Townsville - Free WiFi - Air conditioning - Laundry - 24/7 front desk 7.2 Good 1,006 reviews CA $97 CA $107 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=62678&PinnedHotelID=62678&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/27000000/26940000/26935900/26935899/w2880h1925x0y0-261cdea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Discovery Parks - Townsville Wulguru - Pool - Kids pool - Waterslide - Parking included 8.2 Very good 308 reviews CA $97 CA $97 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=26935899&PinnedHotelID=26935899&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/111000000/110450000/110443600/110443599/e70df6e1_edited_8ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avenues Xchange Hermit Park - 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Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 12 reviews CA $105 CA $106 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=102433944&PinnedHotelID=102433944&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Upper Ross Bistro ### Things to do - Billiards/pool table ### Conveniences - Laundry facilities ### Guest services - Housekeeping (weekly) ### Outdoors - On a river ### Accessibility - No elevator ### More - 1 building - 1 floor - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shared bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators This property caters to LGBTQ+ guests Children 18 years old and younger are not permitted at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Upper Ross Hotel Rasmussen Upper Ross Hotel Upper Ross Rasmussen Upper Ross Upper Ross Hotel Hotel Upper Ross Hotel Rasmussen Upper Ross Hotel Hotel Rasmussen ## Frequently asked questions ### Is Upper Ross Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Upper Ross Hotel? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Upper Ross Hotel on Nov 23, 2025 start from CA $65.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Townsville-Hotels-Upper-Ross-Hotel.h9480743.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Upper Ross Hotel? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Upper Ross Hotel? > Check-out is at 10 AM. ### Where is Upper Ross Hotel located? > Located in Rasmussen, this hotel is 0.8 mi (1.3 km) from Townsville Barra Fishing & Cable Ski Park and within 3 mi (5 km) of Riverway Lagoon and Tony Ireland Stadium. Martial Art Academy and Willows Shopping Centre are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Upper Ross Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.0 Location ### 7.2 Staff & service ### 6.2 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 8 8 - Good 8 6 - Okay 6 4 - Poor 5 2 - Terrible 11 ### 10/10 Excellent #### Craig Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great large bed ##### Craig Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Steven Jul 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was a great place to stay close to public transport minutes away from shops ##### Steven Stayed 3 nights in Jul 2022 ### 4/10 Poor #### Anne Jun 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I only stayed for one night ##### Anne Stayed 14 nights in May 2025 ### 8/10 Good #### Hayden Jan 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were good and very helpful and room was modern and clean. ##### Hayden Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### James Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service ##### James Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lee Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome service five star Thanks! ##### Lee Stayed 1 night in Dec 2024 ### 8/10 Good #### Tracy Sep 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Manager looked after us very well. Thank you for ensuring a comfortable stay. ##### Tracy Stayed 1 night in Sep 2023 ### 6/10 Okay #### BETTY Jan 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and clean but for old people it having to walk to toilet and to fill the jug had to go bathroom Had GREAT Meals and nice staff ##### BETTY Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Charmaine Jun 2, 2025 Disliked: Amenities, property conditions & facilities I liked how they gave out the breakfast packs but didnt.like the shared bathroom amd toilets and there were smell of drugs through the hallway ##### Charmaine Stayed 3 nights in May 2025 ### 10/10 Excellent #### Alberta Aug 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was like a home away from home I enjoyed it. The accommodation was comfortable. I would have liked single beds. ##### Alberta Stayed 6 nights in Aug 2023 ### 8/10 Good #### Daryl Oct 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The rooms were very nice, modern and well equipped. The location of the property however was not in a very nice area of Townsville. ##### Daryl Stayed 1 night in Oct 2023 ### 8/10 Good #### Kelvin Mar 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and tidy ##### Kelvin Stayed 1 night in Mar 2024 ### 8/10 Good #### Caitlin Jun 14, 2016 Liked: Cleanliness, property conditions & facilities, room comfort You'll need $100 for a key deposit and the rooms are available for $70 a night you find out once you're there. Clean and neat rooms. ##### Caitlin ### 2/10 Terrible #### Jesse May 14, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Have stayed before. Booked the room got turned away this time for being local. In a town ravaged by drugs FROM OUTSUDE OF TOWN, you dont look after your. Kindly, shut down. ##### Jesse Stayed 1 night in May 2023 ### 2/10 Terrible #### Trent May 30, 2024 Disliked: Amenities Keys stuck in doors ##### Trent Stayed 1 night in May 2024 ### 6/10 Okay #### Verified traveller Aug 1, 2019 Liked: Staff & service Disliked: Amenities One of the reasons that I choose this hotel was for the continental breakfast, but they gave me nothing. Also, the kettle was dirty with mould, so I couldn’t even drink a coffee. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Geoff May 14, 2019 Liked: Cleanliness, amenities, property conditions & facilities When we got there the staff didn't know anything about it being booked through Wotif. We only stayed one night instead of 2 because the job was finished early, We paid for the one night but had to pay 100 dollars deposit for the key and they said it would be back in our account in 4 days. Its now been seven days and nothing. To top it of Wotif billed out account for 2 days after we got back so basically we have been ripped of. Will deal direct from now with Motels ##### Geoff Stayed 2 nights in May 2019 ### 6/10 Okay #### Damian, Brisbane Aug 10, 2018 Liked: Room comfort #### Nice cheap hotel but the security bond is a pain Was handy to the Cowboys Stadium and booking in at the gaming room wasn't too inconvenient. Biggest issue was wanting the $100 security deposit in cash and not being able to get it back until 10am when the hotel opened. Not one for the early starter or the card user. Communal Bathroom was as expected for a Hotel. ##### Damian Stayed 1 night in Aug 2018 ### 8/10 Good #### EVELYN Nov 7, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Cheap accomodation The motel was closeby wheremy friends partyis being held. ##### EVELYN Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Tiny, Australia Jul 3, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Poor. $100 deposit for the key (cash or charged to your credit card, supposedly refunded on checkout). Credit card detals also taken and openly recorded on an unsecure database. Forced to sign some kind of contract that they obviously figure entitles them to defraud the credit card company for damage fees. Flood light right outside window. No water in the room, had to fill jug from a communal shower. Very odd set up, clearly experienced with problem guests. All the reasons in the world not to recommend anyone stays here. Getting the key deposit tirned out to be just the saga that was accepted. You either need to stay until 10am to check out and get it done then. If you have to leave b4 10 you're at their mercy as to when/if they process the refund. I had to call and prompt them only to be told it will take 5-7 days gor me to see the money. Expedia should not be supporting this hotel. Bad practices are being imposed on Expedia customers. ##### Tiny Stayed 1 night in Jun 2017 ### 2/10 Terrible #### Tiny, Aus Jul 2, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### It's all about them Jack. I've never stayed at a hotel with such poor customer service.. $100 deposit for the key (cash or charged to your credit card. Actually deducted from your card.). Credit card detals also taken and openly recorded on an unsecure database. Forced to sign some kind of contract that they obviously figure entitles them to defraud the credit card company for damage fees. Flood light right outside window. No water in the room, had to fill jug from shower. I'm not sure there were pillows in the cases, just seme-thick pillow cases I think. Very odd set up, clearly experienced with problem guests. All the reasons in the world not to recommend anyone stays here. Getting the key refund is something of a problem. You can't checkont until staff arrive at 10am but if you leave earlier they eventually pay you back. I had to phone up and regardless it'll take 5-7 days to see the money again. This hotel should not be on Expedia its a bad advert all round for the hospitality industry. ##### Tiny Stayed 1 night in Jul 2017 ### 4/10 Poor #### Steve , w Jun 30, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Shared bathroom and expensive The room was average, no ensuite, expensive , they call it a motel but I'd describe it as a backpackers, had to leave a $100 key deposit and they had a computer problem and held the deposit as they didn't think I'd paid. I had to return 3 days later to collect the deposit once they'd sorted themselves out. I arrived it still took almost 30min to get the deposit back as nobody knew what was going on. Very poor experience. ##### Steve Stayed 1 night in Jun 2017 ### 2/10 Terrible #### J, Cairns Oct 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Not what is stated on your site, you stated that breakfast is included and it didn't. Not happy about the fact that we had to go elsewhere to get breakfast when it said breakfast was included and that was the only reason we booked this place. Not happy to recommend this place to anyone. Not happy with the room either, was uncomfortable and only had a double bed not even a queen bed and was for 2 ppl? Will not be staying here again and I suggest you take it off your site ##### J ### 6/10 Okay #### Happy, Sydney Feb 2, 2016 Liked: Staff & service #### Nice hotel Nice hotel, at a very good price and even with shared amenities very clean. Staff were friendly and very helpful. ##### Happy ### 2/10 Terrible #### sports travelle, C Aug 20, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Accounting Had a bad experience with dealing with the check in and charging system at the hotel. Paid for the booking on Wotif - has to pay 100$ key bond !!!! - and then got charged twice = $352 on my credit card !- which they refused to accept responsibility for until 2 weeks later. it is all fixed now. ##### sports travelle ## Expedia's Latest Trends ### Hotels > [Hotels in Sault Ste. 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