Title: Hotel Grand Chancellor - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Grand Chancellor Townsville Hotel with a restaurant, near Magnetic Island Ferry Terminal ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/ebc91a87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/1558b9c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/15f7d539.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/ac9c2209.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/3da6d935.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Grand Chancellor Townsville, in the city center, offers a welcoming urban escape. Enjoy the sunny terrace, outdoor pool, or 24-hour gym. Free WiFi is available, and Sugar Shaker Restaurant serves tasty meals all day. Travelers praise the helpful staff. VIP Access 8.6 Excellent ## Popular amenities - - Bar - Room service - Parking available - Housekeeping - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16326&PinnedHotelID=16326&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/1e69f1c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin 8.2 Very good 20 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Hair dryer - 291 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/9d8d526a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King 9.2 Wonderful 20 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Hair dryer - 291 sq ft - Sleeps 3 - 1 King Bed ![Executive Suite](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/e03e377d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Bathrobes - 581 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/1558b9c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King 8.4 Very good 10 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Bathrobes - 291 sq ft - Sleeps 3 - 1 King Bed ![Fridge](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/b5748afb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 8.8 Excellent 13 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LCD TV - 581 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### Standard Twin Room - Sleeps 2 ![Dining](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/35454fa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Sleeps 2 ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/16400/16326/b0c2061b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### Standard King Room - Sleeps 2 ### Executive King Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTownsville-Hotels-Hotel-Grand-Chancellor-Townsville.h16326.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTownsville-Hotels-Hotel-Grand-Chancellor-Townsville.h16326.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-19.25969%2C146.81740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d1xHYM2ov09pnZZxMS7Gh_dxwZM=) 334 Flinders Street, Townsville, QLD, 4810 #### What's nearby - Castle Hill - 8 min walk - 0.7 km - Queensland Country Bank Stadium - 11 min walk - 1.0 km - The Strand Beach - 13 min walk - 1.1 km - Magnetic Island Ferry Terminal - 15 min walk - 1.3 km - Townsville Entertainment & Convention Centre - 20 min walk - 1.7 km #### Getting around - Townsville Station - 19 min walk - Townsville, QLD (TSV) - 14 min drive #### Restaurants - ‪A Touch of Salt - ‬1 min walk - ‪City Life Cafe - ‬3 min walk - ‪Pedlar Project - ‬1 min walk - ‪Cowboys Leagues Club - ‬1 min walk - ‪The TapHouse Townsville - ‬2 min walk ## About this property ### Hotel Grand Chancellor Townsville Hotel near Magnetic Island Ferry Terminal Consider a stay at Hotel Grand Chancellor Townsville and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. The on-site restaurant, Sugar Shaker Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. Additional perks include: - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, free newspapers, and meeting rooms - Tour/ticket assistance, a front-desk safe, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 200 rooms have comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra amenities include: - Bathrooms with showers and free toiletries - 55-inch LCD TVs with digital channels - Refrigerators, free infant beds, and daily housekeeping ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/3000000/2440000/2437300/2437247/8eaff48b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oaks Townsville Hotel South Townsville - Pool - Kitchen - Washer - Dryer 8.8 Excellent 1,547 reviews CA $162 CA $162 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2437247&PinnedHotelID=2437247&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/20000/19200/19136/5f992005.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ville Resort - Casino Townsville - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 1,007 reviews CA $182 CA $200 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=19136&PinnedHotelID=19136&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5100000/5096000/5095912/5ad77688.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel and Apartments Townsville South Townsville - Pool - Free WiFi - Air conditioning - Gym 8.8 Excellent 999 reviews CA $150 CA $166 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=5095912&PinnedHotelID=5095912&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2440000/2439800/2439703/5282b2ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palmer Collective South Townsville - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 764 reviews CA $132 CA $146 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2439703&PinnedHotelID=2439703&HadPinnedHotel=true®ionId=-1&adults=2) ![Cafe](https://images.trvl-media.com/lodging/1000000/70000/62700/62678/300663ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madison Plaza Townsville Townsville - Free WiFi - Air conditioning - Laundry - 24/7 front desk 7.2 Good 1,001 reviews CA $116 CA $127 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=62678&PinnedHotelID=62678&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9650000/9642700/9642640/7ef2cc00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clarion Hotel Townsville Townsville - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 278 reviews CA $128 CA $140 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=9642640&PinnedHotelID=9642640&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio](https://images.trvl-media.com/lodging/104000000/103620000/103616200/103616133/302002c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belmoral Corporate Suites South Townsville - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 173 reviews CA $140 CA $156 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=103616133&PinnedHotelID=103616133&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/990000/987100/987098/ff9faf60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seahaven Resort Belgian Gardens - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 169 reviews CA $136 CA $151 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=987098&PinnedHotelID=987098&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/12000000/11930000/11923000/11922983/129ed32f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rambutan Resort Townsville - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 754 reviews CA $135 CA $149 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=11922983&PinnedHotelID=11922983&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3960000/3952900/3952853/9e23186c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquarius on the Beach North Ward - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 1,008 reviews CA $143 CA $157 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=3952853&PinnedHotelID=3952853&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi - WiFi in public areas is free with a 2-device limit ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking; discounts available - Self parking on site (AUD 15 per day; includes in/out privileges) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 29 for adults and AUD 14.50 for children - A bar/lounge - A restaurant ### Restaurants on site - Sugar Shaker Restaurant ### Things to do - 24-hour gym ### Family friendly - In-room crib - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 20 floors - Banquet hall - Built in 1976 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch LCD TV with digital channels ### Food and drink - 24-hour room service - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: AUD 30 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AUD 40.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.50 for children - Self parking fee: AUD 15.00 per day (in/out privileges) - Late check-out fee: AUD 30 (subject to availability) - Rollaway bed fee: AUD 40.0 per day - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts only chip-and-PIN credit cards for onsite payments This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Free WiFi in public areas has a 2-device limit Parking height restrictions apply ### National rating This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia. ### Property is also known as Holiday Inn Hotel Townsville Grand Chancellor Townsville Townsville Holiday Inn Holiday Inn Townsville Hotel Townsville Holiday Inn Townsville Hotel Holiday Inn Townsville Grand Chancellor Townsville Hotel Grand Chancellor Townsville Hotel Hotel Grand Chancellor Townsville Townsville Hotel Grand Chancellor Townsville Hotel Townsville ## Frequently asked questions ### Is Hotel Grand Chancellor Townsville pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Grand Chancellor Townsville? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Townsville on Oct 12, 2025 start from CA $167.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Townsville-Hotels-Hotel-Grand-Chancellor-Townsville.h16326.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Grand Chancellor Townsville? > Self parking is available for AUD 15.00 per day. ### What time is check-in at Hotel Grand Chancellor Townsville? > Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. ### What time is check-out at Hotel Grand Chancellor Townsville? > Check-out is at 11 AM. Late check-out is available for AUD 30 (subject to availability). ### Where is Hotel Grand Chancellor Townsville located? > Located in the heart of Townsville, this hotel is within a 15-minute walk of Perc Tucker Regional Gallery and Magnetic Island Ferry Terminal. Maritime Museum of Townsville and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 19 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Grand Chancellor Townsville Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 476 8 - Good 360 6 - Okay 102 4 - Poor 35 2 - Terrible 28 ### 4/10 Poor #### Yvonne Sep 7, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Location was good ##### Yvonne Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jonathan Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and supportive staff. Would recommend ##### Jonathan Stayed 1 night in Sep 2025 ### 8/10 Good #### Brian Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good spot ##### Brian Stayed 2 nights in Sep 2025 ### 8/10 Good #### Amanda Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room service was fast ##### Amanda Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Renee Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check in and check out. Good location to stadium, Cowboys Leagues club and Palmer street for food. Will stay there again. ##### Renee Stayed 2 nights in Jul 2025 ### 8/10 Good #### David Jul 2, 2025 Liked: Cleanliness, property conditions & facilities Excellent room right downtown near the entertainment, a market out on the street in front of the hotel on Sundays ##### David Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Steven Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Location ##### Steven Stayed 1 night in May 2025 ### 8/10 Good #### mark Sep 23, 2025 Liked: Cleanliness, staff & service Resist the race to the bottom. TSV been dying long time. Selling water bottle at front desk rather than giving one per stay, more than one biscut packet in a King room, simple examples. ##### mark Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Darren Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Darren Stayed 1 night in May 2025 ### 10/10 Excellent #### Eric Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was clean, room was clean and pleasant, staff were kind. Location was perfect for going around town and the Sunday markets were right outside. ##### Eric Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### John Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was great. Location good. No complaints ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### owen Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the overall convenience of the property in relation to the Cowboys Leagues Club, Stadium and Ferry. Staff we also very friendly and helpful. ##### owen Stayed 2 nights in Jul 2025 ### 8/10 Good #### peter Aug 2, 2025 Liked: Staff & service Disliked: Property conditions & facilities Hotel rooms need a serious upgrade ##### peter Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Anthony May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Large room and Great views. ##### Anthony Stayed 1 night in May 2025 ### 6/10 Okay #### mark Jul 20, 2025 Warm water on Sat night, that is just hot on full. ##### mark Stayed 1 night in Jul 2025 ### 8/10 Good #### Trang Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is nice and central and an easy walk to the QCB stadium (the reason we go there in the first place). It needs a bit of TLC, looking old, cracked vanity, loose taps and again, rooftop pool not working- 3rd year in a row. Staff are great especially given what they have to work with. Place is very clean and food good. ##### Trang Stayed 3 nights in Jul 2025 ### 8/10 Good #### Coralie Jun 1, 2025 Average hotel. Great location. No parking on site. ##### Coralie Stayed 1 night in May 2025 ### 2/10 Terrible #### Dong Yue Aug 9, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The staff member explained the matter in a blunt and arrogant manner, even suggesting that if I was dissatisfied, I could consider staying elsewhere. In addition, there appears to be a flaw in the hotel’s door design, as the noise from closing any room door can be clearly heard across the entire floor. ##### Dong Yue Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Melissa Nov 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay ##### Melissa Stayed 1 night in Nov 2024 ### 8/10 Good #### Lee-Anne May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Middle of Townsville, close to stadium and many different restaurants. Room was well presented, bathroom was modern (renovated). Bed was very comfortable. Staff were very helpful and friendly. Would recommend to family and friends. Definitely stay here again. Tha ks ##### Lee-Anne Stayed 2 nights in May 2025 ### 6/10 Okay #### Carolina Santiago Jun 17, 2025 Disliked: Cleanliness Cleaner don’t clean room properly don’t vacuum floor and don’t clean the toilet bowl. Food is nice especially the adobo chicken. ##### Carolina Santiago Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Elly Jan 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great corporate style hotel ##### Elly Stayed 1 night in Dec 2024 ### 10/10 Excellent #### mark Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thought had booked a 1 bedroom apartment, with kitchen facilities. In particular a microwave to heat wheat pack-pain relief from recent shoulder replacement. I would say within minutes of staff realising I would like a microwave, I was rung and offered one. Was appreciated making the second night more bearable. Feedback bonus comment on behalf of disabled community. While the rooftop pool is small-its a cool part of the history of the 'sugar shaker' Could not a lifting harness be in pool area, even if states a carer at al assists and floatation vest must be worn? Possibly the hotel has a lift for folks-just something to consider for more commerce and peoples quality of life. Will be back-TSV like many places still not recovered Covid loss of trade/interest. Thanks for being reasonable human beings. PS Perhaps more than one packet of two biscuits lol? ##### mark Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Helen May 16, 2025 Disliked: Amenities Pool was out of order, breakfast was a shambles as too many booked for Mother’s Day, food ran out not replenished very quickly, staff over run. ##### Helen Stayed 1 night in May 2025 ### 6/10 Okay #### Narendra Mar 9, 2025 Good location. Limited amenities. ##### Narendra Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Shearwater Resort](https://www.expedia.ca/Shearwater-Hotels-Shearwater-Resort.h11114220.Hotel-Information) > > [Powder Mountain Lodge](https://www.expedia.ca/Cranbrook-Hotels-Powder-Mountain-Lodge.h1154283.Hotel-Information) > > [Hotels in Negril](https://www.expedia.ca/Negril-Hotels.d2543.Travel-Guide-Hotels) > > [Bonnie Doon Hotel](https://www.expedia.ca/Bonnie-Doon-Hotels-Bonnie-Doon-Hotel.h20516057.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.ca/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Fairmont Resort Blue Mountains MGallery Collection](https://www.expedia.ca/Sydney-Hotels-Fairmont-Resort-Spa-Blue-Mountains.h522363.Hotel-Information) > > [Cheap Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Cheap-Hotels.0-0-d10550-tCheapHotels.Travel-Guide-Filter-Hotels) > > [The Sebel Whitsundays Airlie Beach](https://www.expedia.ca/Airlie-Beach-Hotels-At-Blue-Horizon-Resort-Apartments.h2650727.Hotel-Information) > > [Golf Hotels in Muskoka District](https://www.expedia.ca/Destinations-In-Muskoka-District-Golf-Hotel.0-0-d6343146-tGolfHotel.Hotel-Filter-Destinations) > > [Hotels near PNC Park](https://www.expedia.ca/PNC-Park-Hotels.0-l6034814-0.Travel-Guide-Filter-Hotels) > > [Hotels near Iguazu Falls](https://www.expedia.ca/Iguazu-Falls-Hotels.0-l6171898-0.Travel-Guide-Filter-Hotels) > > [Grand Luxxe 2 Bedroom Villa @ Vidanta Riviera Maya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Luxxe-2-Bedroom-Villa-Vidanta-Riviera-Maya.h39038639.Hotel-Information) ### Flights > [Flights from Incheon (ICN) to Singapore (SIN)](https://www.expedia.ca/lp/flights/icn/sin/seoul-to-singapore) > > [Flights from Lincoln (YFC) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yfc/yul/fredericton-to-montreal) > > [Flights from Toronto (YYZ) to San Andrés (ADZ)](https://www.expedia.ca/lp/flights/yyz/adz/toronto-to-san-andres) > > [Flights from Sault Ste. Marie (YAM) to Kitchener (YKF)](https://www.expedia.ca/lp/flights/yam/ykf/sault-ste-marie-to-kitchener) > > [Flights from Puerto Vallarta (PVR) to Cancun (CUN)](https://www.expedia.ca/lp/flights/pvr/cun/puerto-vallarta-to-cancun) > > [Flights from Saskatchewan (YKY) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yky/yyc/kindersley-to-calgary) > > [Flights from Calgary](https://www.expedia.ca/lp/flights/178245/flights-from-calgary) > > [Flights from Calgary (YYC) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyc/cun/calgary-to-cancun) ### Cars > [SurPrice Car Rentals Car Rentals In Etobicoke](https://www.expedia.ca/SurPrice-Car-Rentals-Car-Rentals-In-Etobicoke.d10207-c1034.Car-Rental-Guide-Suppliers) ### Packages > [Seattle Vacations](https://www.expedia.ca/Seattle.d178307.Destination-Travel-Guides) > > [Sun Peaks Resort](https://www.expedia.ca/Sun-Peaks-Resort-Sun-Peaks.d6089583.Vacation-Attraction) > > [Parlee Beach Provincial Park](https://www.expedia.ca/Parlee-Beach-Provincial-Park-New-Brunswick.d6195650.Vacation-Attraction) ### General > [Visit Canmore](https://www.expedia.ca/Canmore.dx10131) > > [Visit Haida Gwaii](https://www.expedia.ca/Haida-Gwaii.dx3000391365)