The staff, room, bathroom were all excellent. Big bed, perfect modern facilities (shower etc). Only 2 problems I had were not the fault of the hotel at all: crying infants/loud child crying & dropping heavy items in adjacent room + the massively noisy motorcycles/scooters/mopeds that have modified mufflers to e tract the maximum noise as they drive through town. This last is a problem for Toulouse, but is also in need of police attention/enforcement in many cities & towns all over the world. If you want to get a quiet night’s sleep, I suggest you do NOT stay in a central location... or, as I’ve learned, use a white noise app on your smartphone to drown out the crying babies & bike heroes! Novotel was perfect otherwise!