Title: Mama Shelter Toulouse - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mama Shelter Toulouse Hotel with bars, 7-minute walk to Place du Capitole ![Exterior](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/6865d8dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/393e2b8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/22bbf2f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/fb7120a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/444db3f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mama Shelter Toulouse is a convenient base near Place du Capitole. Relax on the rooftop terrace before shopping or exploring nearby sites like the Museum of the Augustins and Saint Etienne Cathedrale. Amenities include dry cleaning, luggage storage, and attentive staff. 9.2 Wonderful ## Popular amenities - - Bar - Pet-friendly - Laundry - Housekeeping - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Double Room, 1 Queen Bed (Large Mama)](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/e38bbe89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Queen Bed (Large Mama) 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge TV Hair dryer Private bathroom - 248 sq ft - Sleeps 2 - 1 Queen Bed ![Double Room, 1 Double Bed (Medium Mama)](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/48303144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed (Medium Mama) 8.4 Very good 17 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge TV Hair dryer Private bathroom Rainfall showerhead - 194 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/cddf19c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed (Small Mama) 8.8 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge TV Hair dryer Private bathroom Rainfall showerhead - 161 sq ft - Sleeps 2 - 1 Double Bed ![Room, Multiple Beds, Terrace (XXL Mama)](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/9b534cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds, Terrace (XXL Mama) ### Highlights Soundproofed Air conditioning Connecting rooms available Mini-fridge TV Rainfall showerhead Hair dryer Champagne service - Sleeps 4 - 1 Queen Bed and 1 Twin Bed ## You may also like Ad ![Studio Supérieur Double | Private kitchenette](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1772200/1772113/cb8f5ce3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Appart'City Confort Toulouse Diagora Labège Labege - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToulouse-Hotels-Mama-Shelter-Toulouse.h29048695.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToulouse-Hotels-Mama-Shelter-Toulouse.h29048695.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.60487%2C1.44975&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ipi1tUabBq2tna7PTMo68TeOLMY=) 54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000 #### What's nearby - Place du Capitole - 6 min walk - 0.6 km - Capitole de Toulouse - 6 min walk - 0.6 km - Saint Etienne Cathedrale - 8 min walk - 0.7 km - Basilica of Saint-Sernin - 9 min walk - 0.8 km - Cité de l'Espace - 8 min drive - 5.8 km #### Getting around - Jean-Jaurès Metro Station - 2 min walk - Toulouse Matabiau Station - 11 min walk - Blagnac Airport (TLS) - 18 min drive #### Restaurants - ‪La Cantine du Bistroquet - ‬2 min walk - ‪Pizzeria Vecchio - ‬2 min walk - ‪Istanbul sandwicherie - ‬1 min walk - ‪La Grand' Pizzeria - ‬1 min walk - ‪Mama Restaurant Toulouse - ‬1 min walk ## About this property ### Mama Shelter Toulouse Upscale hotel near Place du Capitole Located close to Museum of the Augustins and Saint Etienne Cathedrale, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), an elevator, and 4 meeting rooms - Luggage storage, smoke-free premises, and secured bicycle storage - Multilingual staff, a banquet hall, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 43-inch TVs with cable channels - Mini fridges, heating, and daily housekeeping ## Similar properties ![Daily continental breakfast (EUR 17.5 per person)](https://images.trvl-media.com/lodging/84000000/83310000/83303300/83303209/fb191803.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Toulouse Toulouse City-Centre - Pool - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 360 reviews CA $103 CA $124 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=83303209&PinnedHotelID=83303209&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 19 per person)](https://images.trvl-media.com/lodging/1000000/30000/23600/23552/2d92b7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Hotel Capitole Toulouse Toulouse City-Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews CA $147 CA $177 total includes taxes & fees Nov 16 - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 578 reviews CA $144 CA $170 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=25527&PinnedHotelID=25527&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/7000000/6140000/6130300/6130228/c56e07f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Toulouse Capitole Toulouse City-Centre - Free WiFi - Air conditioning - Breakfast available - Business services 9.4 Exceptional 368 reviews CA $204 CA $232 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6130228&PinnedHotelID=6130228&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children - 2 bars/lounges - A restaurant ### Things to do - Bicycle storage ### Family friendly - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Turndown service ### Business services - 4 meeting rooms ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV with cable channels ### Food and drink - Champagne service - Free bottled water - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 4:00 AM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: EUR 30 ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees 5 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children - Late check-out fee: EUR 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property caters to LGBTQ+ guests The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Mama Shelter Toulouse Hotel Mama Shelter Hotel Mama Shelter Hotel Mama Shelter Toulouse Toulouse Toulouse Mama Shelter Toulouse Hotel Hotel Mama Shelter Toulouse Mama Shelter Toulouse Hotel Mama Shelter Hotel Mama Shelter Hotel Mama Shelter Toulouse Toulouse Toulouse Mama Shelter Toulouse Hotel Hotel Mama Shelter Toulouse Mama Shelter Toulouse Toulouse Mama Shelter Toulouse Hotel Mama Shelter Hotel Mama Shelter Hotel Mama Shelter Toulouse Toulouse Toulouse Mama Shelter Toulouse Hotel Hotel Mama Shelter Toulouse Mama Shelter Toulouse Toulouse Mama Shelter Toulouse Hotel Mama Shelter Toulouse Toulouse Mama Shelter Toulouse Hotel Toulouse ## Frequently asked questions ### Is Mama Shelter Toulouse pet-friendly? > Yes, this property allows pets (limit 5 total). ### How much does it cost to stay at Mama Shelter Toulouse? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on Nov 23, 2025 start from CA $136.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Toulouse-Hotels-Mama-Shelter-Toulouse.h29048695.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mama Shelter Toulouse? > This hotel doesn't offer parking. ### What time is check-in at Mama Shelter Toulouse? > Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours. ### What time is check-out at Mama Shelter Toulouse? > Check-out is at noon. Late check-out is available for EUR 30 (subject to availability). ### Where is Mama Shelter Toulouse located? > Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place du Capitole, Saint Etienne Cathedrale, and Museum of the Augustins. Basilica of Saint-Sernin and Church of the Jacobins are also within 15 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mama Shelter Toulouse Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 340 8 - Good 88 6 - Okay 34 4 - Poor 10 2 - Terrible 4 ### 10/10 Excellent #### Martin Oct 26, 2025 Liked: Cleanliness Great staff and great stqy ##### Martin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### David Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff we’re simply lovely, friendly and helpful. ##### David Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Sina Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location amazing food!! Lively atmosphere ##### Sina Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sue Nov 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an amazing hotel. Loved every minute of my stay here! ##### Sue ### 10/10 Excellent #### Elizabeth Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is great. Really liked the neighborhood and decor. The parking garage is a half block away. Big underground public garage. The staff was very helpful and friendly. Decor is cool. Just felt like a nice place to be. ##### Elizabeth Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Anthony Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings. The rooms were a good balance between funky decor and quality, with a comfy bed! ##### Anthony Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Jessica May 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel stay in a long time Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly. ##### Jessica Stayed 3 nights in May 2024 ### 10/10 Excellent #### heather Oct 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location everything is very walkable. Room and price were great. Room was suitable for one person. ##### heather Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Kristyn Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay. ![restaurant ceiling](https://a.travel-assets.com/ugc/hotel-reviews/b4029e1f-87d8-4fb0-85a4-3e8732a00819-1745859998218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc2f63a1-2790-42f0-a59d-6b22e7fbd3c2-1745859996929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Classic Room](https://a.travel-assets.com/ugc/hotel-reviews/ce2736db-caf6-440a-aea3-0de535e4ea69-1745859998093.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom note](https://a.travel-assets.com/ugc/hotel-reviews/506c7e95-b712-4bd3-bd08-ef81ed10d85a-1745859997668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristyn Stayed 1 night in Apr 2025 ### 10/10 Excellent #### pui shan Mar 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### pui shan Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Verified traveller Jun 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impeccable service! Immensely enjoyed my stay here. Really comfortable bed and very quiet room. The location was very central too. I was particularly impressed by the service. Everything was so seamless. I usually find one part of a hotel’s service to be weaker than the others, but here all the staff from the front desk to the restaurant to the housekeeping worked so well together! I’m hoping to come back soon! ##### Verified traveller Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### ELIZABETH Jul 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room has a lot of character -- who doesn't want Darth Vader hanging over their head while sleeping? (You need to have a sense of humor to stay at Mama Shelter!) The rooms are very minimalist and eco-friendly, so don't expect lots of frills. Delightful rooftop bar to enjoy a lively happy hour scene. Staff were very helpful and happy to assist. Within 5 minutes walking distance to the Capitole, as well as trendy Place St. Georges. I enjoyed my stay! ##### ELIZABETH Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Mary Oct 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided. ##### Mary Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Liam Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out. ##### Liam Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Valeriu Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant. ##### Valeriu Stayed 9 nights in Sep 2025 ### 10/10 Excellent #### Eduardo Jul 30, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Très bien Très bon séjour; Très bien placé à côté de tous les centres d’intérêt et transports principaux. L’accueil au top comme toujours et le petit dej pas mal pour un végétarien. Les chambres ne sont pas hyper bien insonorisés entre chambres mais ça reste aceptable par rapport au reste. ##### Eduardo Stayed 2 nights in Jul 2025 ### 8/10 Good #### CATHERINE Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Il s’agissait du week-end de l’Ascension, beaucoup de jeunes ont fait la fête jusqu’à 5h du matin et j’avoue que cela m’a réveillé et au petit déjeuner on m’a dit simplement c’est de leur âge ils ont raison,, il faut que jeunesse se passe pas de soucis ##### CATHERINE Stayed 1 night in May 2025 ### 8/10 Good #### Laure Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valeur sûr Eviter le 5 eme etage si vous voulez dormir tôt à cause du bruit sur le Rooftop au 6eme Petit déjeuner tres bien Literie au top Tres bien placé en ville. Personnel très sympa ##### Laure Stayed 2 nights in May 2025 ### 8/10 Good #### Marc May 4, 2025 Liked: Cleanliness, staff & service Une équipe très professionnelle, un lieu original et bien placé en centre ville. Manque une machine à café et une bouilloire à thé dans la chambre. Pas assez de produits de salle de bain. Le room service est à récupérer à l’accueil : dommage. Les repas du room service sont très bons. ##### Marc Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool Super ##### Verified traveller Stayed 1 night in Mar 2025 ### 4/10 Poor #### Eric Feb 12, 2025 Liked: Cleanliness, property conditions & facilities Pas de café pas de thé en chambre À ce prix là quand même ##### Eric Stayed 1 night in Feb 2025 ### 6/10 Okay #### Jérôme Oct 22, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Peu mieux faire Honnêtement, nous avons été déçu par l'accueil et le manque de service et prestation en chambre. Pas de cafetière, ni de quoi faire un Thé. Une seul bouteille d eau pour 2 sur 2 jours. Si tu ne demandes rien, tu n'as rien. ##### Jérôme Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unique Hotel! The people at the reception and the security are very friendly! ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unique Hotel in a good location! The Hotel is very unique and I enjoyed my stay there. The people at the reception are welcoming and friendly, however, the cleaning staff does not seem to understand what the "Do not disturb" signs mean, as they knock anyway and even open the door before check-out time while people are still sleeping. They are friendly but the management should make sure they are paid long enough to be there so that they can wait for the people who don't check out early :) ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### GARRY Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend in Toulouse Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again ![](https://a.travel-assets.com/ugc/hotel-reviews/13DB7D2E29A20BAB198166DE96E519EA6786D2891728553146188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GARRY Stayed 3 nights in Oct 2024