Classic Twin Room

Reviews of Hotel Ambassadeurs

2 out of 5
Hotel Ambassadeurs
68 rue Bayard, Toulouse, Haute-Garonne

Reviews

7.2

Good

Rating 10 - Excellent. 93 out of 501 reviews" "
Rating 8 - Good. 209 out of 501 reviews" "
Rating 6 - Okay. 123 out of 501 reviews" "
Rating 4 - Poor. 40 out of 501 reviews" "
Rating 2 - Terrible. 36 out of 501 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from La direction on Dec 14, 2023
Merci beaucoup et à bientôt

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price
Stayed 2 nights in Aug 2023
Response from La réception on Aug 23, 2023
Thank you very much and see you soon :)Regards

6/10 Okay

Rachelle

Travelled with family
Liked: Cleanliness, staff & service
Good value, helpful staff, great location. The property is a bit outdated but has all you need. Would rexommend for travelers though not for families.
Stayed 1 night in Aug 2023
Response from direction on Aug 9, 2023
Thanks to your comment. Best regards

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from La réception on Jul 12, 2023
Merci beaucoup pour votre super note !A bientôt

2/10 Terrible

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is about as basic as anyone can get. Lino on the floor in the bedroom, no working heating, cold water only during the day. The owners are very tight with money. One sachet of hairwash per day and the smallest bar of cheap soap. No bath plug, no sink plug, very old, tired looking bedding and filthy room with accumulated dust on the horrible light fitting. Walls were filthy and rough, light fitting had wires sticking out of it. There were no tea/coffee making facilities and i had to use the same paper cup for 2 days stay. The owners are disgraceful in their penny-pinching, old fashioned B&B style accomodation. I qas freezing at night and could hardly sleep.
Stayed 2 nights in Apr 2023
Response from La réception on Apr 10, 2023
We are sorry that you did not like our establishment. Admittedly, the hotel is a few years old, but we make every effort to renovate it regularly and keep it clean. The rooms are rigorously cleaned every day, and if we find a defect, we make sure to remedy it. Heating only works if everyone uses it the same way, you can't heat and cool at the same time. Hot water is also available at all hours, you just have to let the water run for a few minutes. In any case, we are sorry for these inconveniences and wish you a good day.

6/10 Okay

Tristan

Travelled with group
Liked: Staff & service
Stayed 1 night in Apr 2023
Response from La réception on Apr 10, 2023
Merci pour votre note et bonne journée

6/10 Okay

Wilhelmina

Liked: Staff & service
Stayed 4 nights in Mar 2023
Response from La réception on Apr 10, 2023
Bonjour, merci pour votre note et à bientôt.Cordialement,

8/10 Good

Enrico

Stayed 2 nights in Nov 2022
Response from La réception on Jan 9, 2023
Merci pour votre note :)

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Met my needs
Was just as expected and met my needs for an overnight stay close to the railway station
Stayed 1 night in Oct 2022
Response from La réception on Oct 25, 2022
Thank you very much and see you next time in Toulouse

10/10 Excellent

Matthew-Mary

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and for a budget-friendly hotel, it was very nice.
Stayed 2 nights in Oct 2022
Response from La réception on Oct 25, 2022
Thank you for your comment and see you next time :)

10/10 Excellent

Peter

Stayed 1 night in Oct 2022
Response from La réception on Oct 6, 2022
Merci beaucoup pour votre très belle note et à très bientôt :)

8/10 Good

cris

Stayed 1 night in Aug 2022
Response from La réception on Sep 13, 2022
Merci pour votre note et à bientôt

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unxpected pleasant outcome
Honesty, my stay was amazing . I believe i got a great deal for what i paid . My room was on the 3rd floor it was surprisingly clam . Even though i could hear my neighbor in their room i was lucky that he/ she was rather calm . The bathrooms were clean which is a major plus . The hotel is also close to everything by foot which is nice too. The only thing that i think could be improved is less dust on the bed sheets ! Oh and i love that their was an Ac ! Finally, their service is genuinely amazing ,the staff are super super friendly . Loved my stay and i would definitely reserve again .
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not recommend this place although the staff was friendly and helpful. The room smelled bad. And the bathroom was so small. My partner was not happy of my choice of this hotel.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good location for bus and train transport as it is only walking distance away, the property is not advsable if you have problems going up the stairs as there is no lift. The carpet and curtains in our room need upgrading.
Stayed 1 night in Nov 2019
Response from gerante on Nov 16, 2019
Thanks to your comment, We upgrade little by little the hotel , come back and you will see. See you soon

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised by the service and cleanliness of this 2 star hotel. The downside is there is a flight of stairs up to reception. Service was excellent, room was clean and very quiet.
Stayed 1 night in Nov 2019
Response from gérante on Nov 21, 2019
Un grand merci pour votre commentaire, sachez que nous serions ravis de vous revoir prochainement dans notre hôtel. A très bientôt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no elevator or fridge but other than that the bed was comfortable and bathroom well appointed.
Stayed 1 night in Oct 2019
Response from gerante on Nov 11, 2019
Thanks to your comment, fridge is in breakfast room, it's available to anyone and anytime. If you come back ask us if you need somethings, we will please to serve you

6/10 Okay

Verified traveller

Travelled with family
The hotel is close to the train station and a shuttle to the airport. What I dont like is the stairs going up to the reception, no elevators. Very hard to climb to the stairs if you are carrying luggages.
Stayed 1 night in Sep 2019

6/10 Okay

Smith

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The bunk bed is very squeaky and there is virtually no room to walk if there is family of 5 sharing the room. That said, the hotel is conveniently located a 5 minute walk from the trainstation and less than a 10 minute walk from some of the top sites in Toulouse.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend anybody to go there as it’s not worth; one of the male staff was very rude . The rooms are filthy and low pressure from shower .The place is not clean; loads of flies etc...
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outside appearance of the property looks nice but when you entered the room it does look flighty .on top the Ac is not working . Very upsetting and I couldn’t sleep as it’s too noisy .
Stayed 1 night in Aug 2019

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from La réception on Jul 10, 2019
Merci pour la note

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and welcoming at the hotel, and were happy to help. I liked the breakfast, it was self-service so we could help ourselves, the range was good and all the foos was nice. The hazelnut coffee available from the machine was delicious! The hotel was good value for money, great location for transport links and for being close to the city centre. One thing to be aware of is that there is no lift and so guests must use stairs to reach the reception desk and the bedrooms, so maybe not suitable for less mobile guests.
Stayed 2 nights in Jun 2019
Response from La réception on Jun 24, 2019
Thank you for your nice comment and see you next time

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, between the train station and the old city. The staff were excellent and helpful. Only problem for me was that there was no hair dryer available and this is something I need. Also, lots of stairs to get to reception.
Stayed 1 night in May 2019
Response from Reception on May 23, 2019
Thank you for your feedback :) and sorry for the hair dryer, we have 2 available at the reception desk but they were already borrowed. See you next time ! :)

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great staff great price! Highly recommend.
Stayed 1 night in Apr 2019
Response from Reception on Apr 29, 2019
Thank you very much for your comment and see you next time :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Reception on May 3, 2019
Merci pour votre note, à bientôt.

6/10 Okay

Chantelle

Liked: Room comfort
Stayed 2 nights in Dec 2018
Response from La réception on Jan 12, 2019
Merci pour cette note et à bientôt

8/10 Good

Peter

Liked: Staff & service, room comfort
Nice
Good place, nice staff, friendly location. Well worth a visit for a short stay
Stayed 1 night in Dec 2018
Response from La réception on Dec 27, 2018
Thank you for your feedback and see you next time :)

6/10 Okay

Balaguru

Liked: Cleanliness, staff & service
OK for couple of nights..
Stayed 1 night in Sep 2018
Response from La réception on Nov 1, 2018
Merci et à bientôt

8/10 Good

Richard, Hertfordshire

Liked: Cleanliness, staff & service
City Break
Compact hotel close to the Station & an easy walk to the centre of town. Staff friendly and a reasonable breakfast supplied. The room was compact but functioned perfectly for our short stay.
Stayed 3 nights in Aug 2018
Response from La réception on Nov 1, 2018
Thank you for your comments :) See you soon in Toulouse ! Regards

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from La direction on Aug 31, 2018
Merci pour cette belle note :)

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covered in bed bug bites. Do not stay!
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location. Small room.
Great location. Small room. Paper thin walls.
Stayed 1 night in May 2018
Response from Reception desk on Jun 5, 2018
Thank you for your comment.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very small room, but centric
Stayed 2 nights in Apr 2018
Response from Reception desk on May 7, 2018
Thank you for your comment. See you next time in a bigger room if you want ! :) Regards

8/10 Good

Jie Yu Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, simple and value for money
Response from La Réception on Apr 8, 2018
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel
Nice hôtel close to thé train station on a commercial street everything needed ils close to thé hotel
Stayed 1 night in Mar 2018
Response from Vincent on Mar 20, 2018
Thank you for your feedback and see you next time. regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic hotel near station
Very happy with room but lack of lift was a problem, had to climb 2 flights of stairs with cases. Staff were friendly and room very clean.
Stayed 1 night in Mar 2018
Response from Vincent on Mar 20, 2018
Thank you for your feedback. We are doing our best to serve you. See you soon Regards

8/10 Good

Flynn, Canada

Liked: Cleanliness, staff & service, room comfort
Toulouse 2017
Very convenient to Train, Bus and Metro station. Very close to Capitol and other tourist sites. Room is simple but clean and comfortable.
Stayed 1 night in Nov 2017
Response from La réception on Dec 22, 2017
Thank you very much for your comment. We hope to see you again in our country. Regards Reception desk

8/10 Good

Gerald r

Liked: Staff & service
Disliked: Property conditions & facilities
Good value.
The Hotel Ambassadeur is pretty basic. The front desk was helpful and they spoke English. The location is great, about 5 minutes from the train station and a short walk to the city center. It's a good value, but no frills.
Stayed 2 nights in Nov 2017
Thank you and see you next time :)

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient Location, Not So Convenient Interior
- Friendly helpful staff fluent in English. - Poor interior, dated and very worn out decor and not so great furniture in units - No lift / elevator and a fair bit of stairs The hotel appears not to been renovated in quite a while and the decor is questionable at best. I'm no interior designer but this place has kind of a WTFesque style to it. The room we had would not be considered spacious (bunk beds plus two singles) but was adequate just for a place to sleep (not good to have breakfast in as there were no chairs or even a decent table). Also, there is no fridge in these rooms. The biggest issue is really the lack of a lift or elevator, which makes this hotel a poor choice for older people, people with mobility issues or families with small children and strollers. As like many European cities, this hotel is near the rail station, an area that typically attracts less desirable elements of society (public urination, prostitutes)
Stayed 7 nights in Sep 2017

8/10 Good

Darren

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location
It is near to the central railway station, the breakfast is continental, the bathroom need to be checked because water leaked from the bath, little room but enough to sleep
Stayed 3 nights in Jun 2017

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
Staff were incredibly helpful. Room was clean and what was expected for the price. Double, double glazing was a bonus as no noise heard from street outside. The immediate local area was disappointing but the hotel itself was very close and convenient to city centre and transport links.
Stayed 1 night in Jun 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Friendly staff, lots in the area, room ordinary
Wifi in the room was amazing and fast - uncommon in my experience in hotels, so this was a happy bonus. Room is ordinary, a bit small but fine for a base. The hotel is central enough that you can more or less walk everywhere, which was great. Only 25mins to the airport incl some wait time. Staff at the front desk were helpful and they let us leave bags there securely whilst we were out for the day (had checked out by this stage). Overall not flashy, but does what it says on the tin.

8/10 Good

Pauline, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible and Friendly
Easy access to the train station, city centre and eating places.

6/10 Okay

Kerr, Droitwich

Liked: Cleanliness, staff & service, room comfort
Does the business
The hotel receptionist, Judith, could not have been more helpful, friendly and hard working! The breakfast was simple but fresh, plentiful, varied and tasty and again managed by Judith. If you just want a base to sleep with a decent breakfast and helpful staff and you can managed all the stairs, then this is the one for you.

6/10 Okay

Angela, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
does what it says on the tin!
great value clean and very helpful receptionist.

8/10 Good

John, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Gare Matabiau
This hotel is a very short walk from the Gare Matabiau and about ten minutes walk from the Place Capitole and many restaurants and bars. The rooms are comfortable and clean while the service is efficient and personable. Breakfast is great value. Ideal for a short stay in Toulouse especially if using the train.