4 indoor pools, 4 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas

Reviews of Aqualux Hotel Spa & Suite

4 out of 5
Aqualux Hotel Spa & Suite
Via Europa Unita 24/B, Bardolino, VR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 388 out of 613 reviews" "
Rating 8 - Good. 176 out of 613 reviews" "
Rating 6 - Okay. 34 out of 613 reviews" "
Rating 4 - Poor. 11 out of 613 reviews" "
Rating 2 - Terrible. 4 out of 613 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Domenico, Snohomish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 1 night in Feb 2024

6/10 Okay

GABRIELE

Travelled with family
As for the service, it is not a 4 stars. The massage was given in a cold room with no music and the spa pools had many kids. Additionally, the restaurant’s food is mediocre and low quality. Location is good.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was in a very good area within easy walking distance to the centre of Bardolino
Stayed 7 nights in Sep 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and spa had excellent facilities. The rooms were very comfortable and well equipped. The outdoor areas were beautiful although during this busy time it was sometimes difficult to find a deck chair in a shady spot. The hotel itself is situated a 10 min walk from the lakeside town of Bardolino where there were plenty of options for eating and drinking.
Stayed 3 nights in Aug 2023
Response from Aqualux Hotel Suite Spa & Terme on Sep 22, 2023
Dear Steve,Thank you for choosing Aqualux Hotel Spa Suite & Terme as your wellness holiday destination. We are pleased to know that you found our hotel excellent and the rooms comfortable and well equipped. Our constant aim is to provide our guests with a pleasant and comfortable stay at the highest level.We hope you can visit us again in the future for another pleasant experience on the shores of Lake Garda.Kind regards,Lara UdoviniHotel Manager and the Aqualux Hotel Spa Suite & Terme Team

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but seemed to be tailored more towards other European countries
Stayed 7 nights in Aug 2023
Response from Aqualux Hotel Suite Spa & Terme on Sep 4, 2023
Dear Malcolm,Thank you for choosing Aqualux Hotel Spa Suite & Terme as your wellness holiday destination. We are delighted that our hotel was to your overall liking.We are sorry if you got the impression that the hotel is oriented towards other European countries. Our main goal is to welcome guests from all over the world and offer them an exceptional experience, regardless of where they come from and trying to accommodate all their preferences.However, we appreciate your feedback and will treasure it.Thank you again for choosing our hotel and sharing your impressions. We hope to have you as our guest again in the future.Best regards,Lara Udovini Hotel Manager & The Aqualux Hotel Team

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble ! Excellent service and facilities, Great choice of Food and Drink!
Stayed 9 nights in Jul 2023
Response from Aqualux Hotel Suite Spa & Terme on Sep 4, 2023
Dear Jhon,Thank you for choosing Aqualux Hotel Spa Suite & Terme as your wellness holiday destination. We are delighted to read your review and would like to thank you for sharing your positive experience with us. It is gratifying to know that you enjoyed our service, facilities and wide selection of food and drinks.Our main goal is to ensure that every guest feels comfortable and satisfied during their stay, and your feedback motivates us to continue to offer high quality service.If you have any further questions or requests, please do not hesitate to contact us. It will be a pleasure to welcome you back to our hotel in the future and guarantee you another excellent stay.Kind regards,Lara Udovini Hotel Manager & The Aqualux Hotel Team

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat visitor - never disappoints.
Stayed 10 nights in Jul 2023
Response from Aqualux Hotel Suite Spa & Terme on Jul 21, 2023
Dear Christopher,Thank you so much for being a loyal and repeat visitor in Aqualux Hotel Spa Suite & Terme. Your continued support means the world to us, and we are thrilled to hear that we have consistently met your expectations.We look forward to welcoming you back again and ensuring that each visit continues to be delightful and memorable.Thank you for choosing us, and we can't wait to serve you again soon!Best regards,Lara Udovini Hotel Manager & The Aqualux Hotel Team

10/10 Excellent

NASSIR

Stayed 3 nights in Jul 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are amazing. The breakfast is outstanding.
Stayed 4 nights in May 2023
Response from Aqualux Hotel Suite Spa & Terme on May 18, 2023
Dear Joshua,Thank you for choosing Aqualux Hotel Spa Suite & Terme as your wellness holiday destination.We are happy to read that your stay was memorable. Every day we strive to ensure that our guests leave Bardolino with the desire to return. We hope you will have the opportunity to organise a stay with us very soon. We would be delighted to have you as our guest again.Best regards,Lara Udovini Hotel Manager and the Aqualux Team.

8/10 Good

Meshal, MANAMA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, unfortunately they don’t open in the morning You can only use the facilities in the afternoon till 7 pm
Stayed 1 night in Mar 2023

8/10 Good

Simone, Vienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at Aqualux. There are not so many pools in winter but the spa area is very relaxing. Absolutely great the breakfast and the professionalism of the staff there, the highlight of the stay.

8/10 Good

Yoletsys, HIALEAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia todas las áreas el hotel está bonito sus trabajadores muy amables súper delicioso el desayuno que ofrecen.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sui Che

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The king size bed was wonderful but sofa bed was far too soft.
Stayed 6 nights in Jul 2022

10/10 Excellent

King Yee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool and spa facilities. It is also close to town making it very convenient for access to Bardolino and Lake Garda.
Stayed 6 nights in Jul 2022

10/10 Excellent

Warren

Stayed 12 nights in Jul 2022

4/10 Poor

Yaron

Stayed 5 nights in Jul 2022

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
The hotel was lovely but the food was awful and the staff were impolite boarding on rude
Stayed 1 night in Sep 2020

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

10/10 Excellent

Armin, Stumm, Tirol, Österreich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr schöner Kurzurlaub. In Zeiten von Corona, ein absolut perfektes Hotel was Hygiene und Sauberkeit angeht. Absolut TOP. Sehr empfehlenswert
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excellent size of room, clean. Staff were very friendly and food was good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice heated pools. Clean rooms. Friendly service.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 11 nights in Aug 2019

8/10 Good

Lorraine

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2019
Response from GM Aqualux Hotel on Aug 19, 2019
Dear expedia user Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lara Udovini Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Aqualux on Aug 8, 2019
Dear Anonymous, Thank you for your positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lara Udovini Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean throughout and lovely pool area to cool down in
Stayed 9 nights in Jul 2019
Response from Aqualux Hotel on Jul 29, 2019
Dear Anonymous, Thank you a lot for your positive comments about your stay with us! I really hope to welcome you back in the next future and in the meantime I wish you all the best! Best regards, Lara Udovini Hotel Manager

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing brake
Very modern, peaceful and great facilities
Stayed 3 nights in Jul 2019
Response from Aqualux Hotel on Jul 29, 2019
Dear Ramesh, Thank you so much for your great feedback about your stay with us! It is very much helpful to listen to your comments for all of us. I hope to welcome you back in the next future and in the meantime I wish you all the best!! Kindest regards. Lara Udovini Hotel Manager

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel. Room a good size but decor is a bit drab and beds are too firm but comfortable overall. The gardens and pool areas inside and out are fabulous but the experience is spoilt by the very hard and uncomfortable sun beds - why doesn’t the hotel provide cushions for the sun beds like many other hotels I have stayed in. The food in the buffet is fairly mediocre, although we ate in Evo one evening and the meal was very good, but expensive. The hotel is a 5 minute walk to the beginning of the pedestrianised old town where there are so many excellent restaurants.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the EVO Restaurant was famous, It would be great if Pools open before 9 o clock.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Hotel was spotless, rooms were lovely, although surprised our room only had a bath and no shower, This was not an issue as we used the showers in the spa instead which were spotless and close to the sun beds so very convenient at the end of our days spent at the pool. I don’t usually use the pools in hotels however I used the several pools at the hote, the water was warm and there were several different pools to choose from which included jacuzzi and a small lazy river, the pool area was beautiful, decking and grass and beautiful flowers and bushes. There were an adequate number of sinners available. Breakfast food selection excellent. Juicer available for all guests to use. We ate dinner one night and the food was nice but I preferred to walk to restaurants in the town. Location of hotel is perfect, 5 min walk to Bardolino old town which is beautiful and has a large selection of superb restaurants. One of the reception staff was the only disappointment, never listened and talked over the top of you which we found very rude. Most of the staff nice and friendly but a few not so much. Maybe we had just previously been spoilt in the other two hotels we stayed in while visiting Italy as the hospitality and friendliness we received was excellent. I would still return to the hotel as far more positives than negatives.
Stayed 5 nights in Jun 2019

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Second stay at Aqualux
Our second visit to this hotel. The pool area is one of the main reasons we returned. It is fantastic for adults and kids and it's lovely to be outside in a heated pool when the weather isn't so great. Hotel is modern, clean and comfortable. No issues with the room or bathroom. Service levels are inconsistent. Some staff were great, others can be unhelpful and on the odd occasion appeared a little rude although that could be lost in translation. Breakfast was disappointing compared to last year when an omelette station was in operation but the hotel was very quiet on this occasion as we stayed before the main Easter weekend. If the service levels were more consistent I would not hesitate to give a 5 star review. It is very likely we will return in any event.
Stayed 5 nights in Apr 2019
Response from Lara Udovini, Hotel Manager on Apr 29, 2019
Dear Ms Catherine, thank you for staying at Aqualux Hotel Spa Suite & Terme during your holiday in Bardolino and your comments are very much helpful in order to better our services. About breakfast we would like to inform you that Omelette service usually starts from the Easter week-end and it will be available until the end of high season (October). On the other hand if you would have liked to get an omelette our waiters would have been pleased to let it prepare by our kitchen staff. We are sorry to learn that you experienced an inconstant level of services by the staff and we will share your comment about it in order to improve the quality of service much more. We hope to have a chance to welcome you back to Aqualux Hotel Spa Suite & Terme soon and in the mean time we send you our best regards. Lara Udovini Hotel Manager

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Thomas

Everyone in the hotel spoke very good English and was very welcoming. Check in was on time and was given the information we needed. Our room was gorgeous and cleaned perfectly, even making our bed everyday was lovely. Would highly recommend and would stay again. Thank you everyone.
Stayed 3 nights in Nov 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good but a bit over priced
It was ok but the bed was rather uncomfortable. Location was nice.
Stayed 3 nights in Nov 2018
Response from Hotel Manager on Nov 14, 2018
Dear Robert, thank you for taking your time to make your kind feedback on your stay with us. Your comments are very much helpful on improving our standards and services towards our clients. I'm really sorry to know that you didn't appreciate our bed which is one of the most well-know brand from all over the hotellerie world. Whishing you a pleasant day, I wish you all the best. Kind regards. Lara Udovini Hotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location with a short walk into town. Spa facilities fantastic
Stayed 3 nights in Oct 2018

10/10 Excellent

Ed, Wellingborogh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff.
We stayed for a week, the hotel is located 10 minutes walk (ignore the reviews complaining of the walk, it’s only 10 minutes!) from the town which is lovely with plenty of restaurants, bars and shops and amazing views across the lake. Our room overlooked the pools and was lovely and clean with a big comfortable bed. The pool area has plenty of sunbeds with parasols and the pools are nice and warm. It also has a lovely calm atmosphere which is perfect for a relaxing holiday. The breakfast selection is fantastic and very good quality. All of the staff were very friendly and attentive. We had lunch at the restaurant on a couple of days which was good, and drinks at the pool bar, which were also good. They also have nice touches like free watermelon at the bar in the afternoon and snacks during happy hour. Only minor gripe would be the WiFi wasn’t that reliable (I realise this will matter more to some people than others). All in all a great hotel and holiday.
Stayed 7 nights in Sep 2018

8/10 Good

Alistair

Aqualux stay
Lovely hotel, spa and pools are very good, 10 minute walk to bardolino centre where there are many nice restaurants.
Stayed 3 nights in Sep 2018

10/10 Excellent

vivspend, esses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very near the main area of Bardolino.
Very nice comfortable stay with pleasant staff who mostly spoke good Ebglish. Found it lacked atmosphere at times but it didn’t spoil our stay. It is a short walk to many shops and good restaurants.
Stayed 4 nights in Aug 2018

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing hotel and location, wish we stayed longer
Stayed 4 nights in Aug 2018

10/10 Excellent

Stephen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on our honeymoon and had a great time. The hotel had very good facilities, in particular we enjoyed the pool area and our pool view room. The breakfast had everything you could think of. The staff were extremely courteous and polite - we felt they went out of their way to help us whenever needed. It was conviently located in a nice quiet spot - only a short walk into town.
Stayed 6 nights in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Anita, Twickenham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Amazing pools, very clean hotel with great breakfast... wide choice including healthy options - even a juicing machine, reduced sugar jams and vegan croissants. Room was a bit small for 2 adults and 2 children with luggage but was kept v clean.
Stayed 11 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overpriced & Dull
Aside from paying through the nose for a 'city view room which is in fact a view of the service road or car park. The reception staff were rude and unhelpful when I complained. The manager said that the cost of €200 per night included the 8 pools blah blah. The 8 pools do not even cover an olympic sized pool collectively. The hotel is dull. Not one ounce of sparkle. The breakfast is great and the bespectacled waitress hard working and amazing. The evening buffet with music was foul. The staff were lovely but the food wasn't replenished yet we'd only been there 30 minutes. It's not in a good location and there are far better hotels of which I've been to providing real vfm and in a nicer location. Avoid it like the plague!
Stayed 7 nights in Jun 2018