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Reviews of Azul Talavera Country Club

5 out of 5
Azul Talavera Country Club
Carr. Mieleras Km 1.5, Torreón, COAH

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bad smell in the area
Stayed 5 nights in Oct 2023

4/10 Poor

Helmut

Stayed 1 night in Sep 2023
Response from Director del Hotel on Dec 13, 2023
Dear,I'm very concerned to read your comments and see the rating from your recent experience at our Hotel. We take our guests feedback very seriously. Would you mind contacting me directly at the phone number below so we can further connect? I look forward to speaking with you soon.Sincerely,Alejandro RangelGeneral Managerarangel@azultalaveratorreon.com

10/10 Excellent

Cristian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax, assure you are safe and play golf. Greens can be better but overall great place to play golf.
Stayed 4 nights in May 2023
Response from Alejandro Rangel, Director General. on Jul 13, 2023
Estimado huésped:Nuevamente agradecemos su preferencia durante su visita a la ciudad de Torreón.Para nosotros es muy gratificante saber que disfrutó su estancia. En nuestro compromiso con usted y nuestra mejora continua su opinión es parte vital para saber qué debemos seguir haciendo y en qué podemos mejorar asegurando así que su siguiente estancia sea aún mejor.Esperamos nuevamente tenerlo en Azul Talavera Country Club muy pronto y poder recibirlo personalmente.Saludos cordiales,

10/10 Excellent

john

Stayed 1 night in Mar 2023
Response from Director del Hotel on Aug 2, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon!Warm Regards,Alejandro RangelGeneral Manager

8/10 Good

Jaime

Stayed 1 night in Aug 2022
Response from Direcccion General on Aug 23, 2022
Estimado Huésped agradecemos su valoración después de la estancia en esta bellísima propiedad.saludos cordiales

10/10 Excellent

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2021
Response from Director del Hotel on Aug 2, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon!Warm Regards,Alejandro RangelGeneral Manager

10/10 Excellent

Ignacio Macías

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Director del Hotel on Jan 2, 2024
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am happy to hear your stay in Torreon was nothing less than fantastic. I hope you return to the city soon.Kind Regards,Alejandro RangelGeneral Manager

6/10 Okay

Jorge Armando

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Director del Hotel on Jan 2, 2024
Estimado Huesped Nos gustaria tener sus comentarios sobre su estacia en nuestro Hotel Azul Talavera Para nosotros nuestros huespede y clientes son muy importante Atentamente Direccion Gral.

8/10 Good

RAMIRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Revisar el tema de los colchones de las camas, ya que el que nos tocó, se sentía demasiado usado, ya que incluso se sentía un "hoyo", por el uso
Stayed 1 night in Dec 2023
Response from Director del Hotel on Dec 27, 2023
Estimado huéspedhemos revisado su respuesta sobre su experiencia en nuestro hotel, para nosotros los clientes y huéspedes son muy importante por lo que ofrecemos una sincera disculpa por este inconveniente y trabajaremos para no vuelva a suceder.atentamente Direccion Gral.

10/10 Excellent

Joaquin

Stayed 1 night in Sep 2023
Response from Director del Hotel on Sep 5, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am happy to hear your stay in Torreon was nothing less than fantastic. I hope you return to the city soon.Kind Regards,Alejandro RangelGeneral Manager

8/10 Good

Fabiola Rodriguez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
El hotel se ve descuidado, muy bonito pero no había refrigeración, destruido, un poco viejo y muchísimos mosquitos. Pero el personal súper amable, la comida deliciosa y el buffet increíble!
Stayed 4 nights in Jul 2023
Response from Alejandro Rangel, Director General. on Aug 13, 2023
Estimada huésped:Agradecemos su preferencia durante su reciente visita a la ciudad de Torreón.Para nosotros es muy importante conocer sus comentarios y sugerencias ya que estos nos ayudan a mejorar día a día siendo esto lo que nos distingue.Lamento mucho saber que no logramos superar sus expectativas en su última estadía y le ofrezco sinceras disculpas sobre lo sucedido, créame que tomaremos las medidas correctivas en base a los comentarios que tan amablemente nos hizo llegar con el fin de mejorar. Esperamos pueda brindarnos la oportunidad de servirle en un futuro próximo y así poder recibirlo personalmente. Le aseguro que haremos todo lo necesario para cambiar su percepción sobre Azul Talavera Country Club.Cordialmente,

4/10 Poor

Jose Antonio, Torreon

Business traveller
Liked: Property conditions & facilities
El personal a medias
Stayed 1 night in Jul 2023
Response from Director del Hotel on Aug 2, 2023
Estimado Huesped Nos gustarias recibir una retro alimentacion sobre su estacia en nuestro hotel.siempre los comentarios de nuestro cliente son muy valiosos para poder mejorar nuestro servicio.Atentamente Alejandro Rangel L.Director de Azul Talavera Torreon arangel@azultalaveratorreon.com

10/10 Excellent

Dora Cecilia

Stayed 2 nights in Jul 2023
Response from Alejandro Rangel, Director General. on Aug 13, 2023
Estimada huésped:Agradecemos su preferencia durante su reciente visita a la ciudad de Torreón.Es muy importante para nosotros saber que disfrutó su estancia y nos complace mucho saberlo, nos llena de gusto recibir sus comentarios y sugerencias, en nuestro compromiso con usted y nuestra mejora continua su opinión es parte vital para saber qué debemos seguir haciendo y en qué podemos mejorar asegurando su siguiente estancia sea aún mejor.Esperamos nuevamente tenerlo en casa muy pronto y poder recibirlo personalmente.Cordialmente,

10/10 Excellent

LUIS FERNANDO

Stayed 2 nights in Apr 2022
Response from Director del Hotel on Aug 2, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon!Warm Regards,Alejandro RangelGeneral Manager

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia Placentera y agradable
Bonitas instalaciones, todo el personal excelentemente amable, todo limpio, cuartos amplios, servicios de calidad...
Stayed 2 nights in Apr 2022
Response from Director de Hotel on Apr 18, 2022
Estimado Huésped Agradecemos sus comentarios a sus estancia en nuestra hermosa propiedad. saludos cordiales Alejandro Rangel L.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Mar 2022
Response from Direcccion General on Mar 22, 2022
Hi, Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon! Warm Regards, Alejandro Rangel General Manager

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lejos de la ciudad, si llevas auto no hay problema en 15 minutos llegas a todas partes. el Hotel es espectacular. El papel de baño un poco duro. Los alimentos muy bien. Desayuno con pianista y vista al lago del campo de golf.
Stayed 2 nights in Mar 2022
Response from Director del Hotel on Mar 14, 2022
Hi, Thank you for reviewing Hotel Azul Talavera Country Club. I am happy to hear your stay in Torreon was nothing less than fantastic. I hope you return to the city soon. Kind Regards, Alejandro Rangel General Manager

10/10 Excellent

Sergio Josue

Stayed 2 nights in Dec 2021
Response from Director del Hotel on Aug 2, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon!Warm Regards,Alejandro RangelGeneral Manager

10/10 Excellent

??

Stayed 1 night in Nov 2021
Response from Director del Hotel on Aug 2, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon!Warm Regards,Alejandro RangelGeneral Manager

10/10 Excellent

jeonghoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Director del Hotel on Nov 6, 2021
Hi, Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon! Warm Regards, Alejandro Rangel General Manager

10/10 Excellent

José Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOEMNDADO PLENAMENTE
AGRADABLE ESTANCIA, CONFORT Y COMODIDAD.
Stayed 1 night in Aug 2021
Response from Director del Hotel on Aug 2, 2023
Hi,Thank you for reviewing Hotel Azul Talavera Country Club. I am thrilled to hear your stay with us in Torreon was a perfect 10. We look forward to hosting you again soon!Warm Regards,Alejandro RangelGeneral Manager