Title: York Residence - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=121020312&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # York Residence Hotel with an indoor pool, 5-minute walk to Scotiabank Arena ## Photo gallery for York Residence ![Exterior - York Residence (Toronto)](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/60545643.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Condo | Balcony - York Residence (Toronto)](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/8dd2ddae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Condo | Living area - York Residence (Toronto)](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/961d0b3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Condo - York Residence (Toronto)](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/5609dd34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Condo | City view - York Residence (Toronto)](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/f46b0492.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Scotiabank Arena and Ripley's Aquarium of Canada, York Residence has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 6.6 ## Popular amenities - Pool - Free WiFi - Air conditioning - Parking available - 24/7 front desk - Kitchen ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=121020312&PinnedHotelID=121020312&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 3 of 3 rooms ### View all photos for Classic Condo ![Classic Condo | Living area](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/50e0aacf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Condo ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Washer/dryer - 520 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Condo, 1 Bedroom ![Comfort Condo, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/c97f7f89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Condo, 1 Bedroom ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Washer/dryer - 650 sq ft - 1 bedroom - Partial lake view - Sleeps 5 - 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed ### View all photos for Elite Condo ![Elite Condo | Living area](https://images.trvl-media.com/lodging/122000000/121030000/121020400/121020312/879be2c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Condo ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Washer/dryer - 650 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ## You may also like Ad ![Lunch and dinner served, American cuisine](https://images.trvl-media.com/lodging/1000000/530000/528300/528291/bbb1a60e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton Toronto Airport Etobicoke - Breakfast included - Free airport shuttle - Pet friendly - Free WiFi 8.8 Excellent 161 reviews CA $109 CA $134 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Toronto-Hotels-Spark-By-Hilton-Toronto-Airport.h528291.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=ab24ab74-b70c-426b-8a5f-2075487e4b47&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/10000/2200/2102/deca8b92.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton Toronto Mississauga Gateway - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-York-Residence.h121020312.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-York-Residence.h121020312.Hotel-Information) ## About the area Downtown Toronto, a neighborhood in Toronto, is home to York Residence. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and travelers looking to shop may want to visit CF Toronto Eaton Centre and The Distillery Historic District. Check out an event or a game at Scotiabank Arena, and consider making time for Ripley's Aquarium of Canada, a top attraction not to be missed. [Visit our Toronto travel guide](https://www.expedia.ca/Toronto.dx178314) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.64180%2C-79.38203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U-za_M7mhGBQGxvyopwMaPphLUk=) 12 York St, Toronto, ON, M5J 0A9 ### What's nearby - Scotiabank Arena \- 3 min walk \- 0.3 km - Rogers Centre \- 5 min walk \- 0.5 km - Ripley's Aquarium of Canada \- 5 min walk \- 0.5 km - CN Tower \- 5 min walk \- 0.5 km - Metro Toronto Convention Centre \- 7 min walk \- 0.6 km ### Getting around - Queens Quay West at Harbourfront Centre Stop - 5 min walk - Union Station - 7 min walk - Billy Bishop Toronto City Airport (YTZ) - 7 min drive ### Restaurants - ‪Aroma Espresso Bar - ‬2 min walk - ‪Real Sports Bar & Grill - ‬4 min walk - ‪Hoops Sports Bar & Grill - Bremner - ‬1 min walk - ‪Evviva Restaurant - ‬1 min walk - ‪Dark Horse Espresso Bar - ‬8 min walk ## About this property ### York Residence Hotel near Scotiabank Arena Close to Ripley's Aquarium of Canada and CN Tower, York Residence has plenty to offer. Guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Self parking (surcharge) and a 24-hour front desk Room features All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Tubs or showers, free toiletries, and hair dryers - Separate sitting areas, separate dining areas, and kitchens ## Similar properties ![Premium Apartment | Living area](https://images.trvl-media.com/lodging/120000000/119850000/119845400/119845305/6765839b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour Downtown Downtown Toronto - Parking included - Free WiFi - Air conditioning - Business services 8.2 Very good 71 reviews CA $162 CA $199 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=119845305&PinnedHotelID=119845305&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119230000/119221900/119221849/ae5e17dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### mehri suites Downtown Toronto - Pool - Kitchen - Parking included - Free WiFi 9.6 Exceptional 14 reviews CA $99 CA $121 total includes taxes & fees Jan 25 - 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Next to MTCC, ACC & CN Tower Downtown Toronto - Pool - Kitchen - Free WiFi - Air conditioning 8.6 Excellent 178 reviews CA $99 CA $194 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=89399146&PinnedHotelID=89399146&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/84000000/83890000/83882100/83882039/708e09ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RS Boutique Suites Downtown Toronto - Pool - Kitchen - Washer - Dryer 7.6 Good 408 reviews CA $75 CA $214 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=83882039&PinnedHotelID=83882039&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transportation - Covered self parking on site (CAD 30 per night; includes in/out privileges) ### Things to do - Indoor pool ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washer/dryer - Indoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk ### Accessibility - Area rugs in room - Hardwood flooring in room - No elevator - Tile flooring in room ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave - Oven - Separate dining area - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual furnishings - Iron/ironing board - Laptop workspace - Laundry detergent - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 22 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of CAD 300 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: CAD 30 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Property Registration Number STR1214 ### We should mention This property does not have elevators ## Frequently asked questions ### Does York Residence have a pool? ### How much does it cost to stay at York Residence? ### Is York Residence pet-friendly? ### How much is parking? ### What time is check-in at York Residence? ### What time is check-out at York Residence? ### Where is York Residence located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## York Residence Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 6.4 Amenities ### 6.0 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 18 8 - Good 11 6 - Okay 13 4 - Poor 13 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### SAKI Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities it's clean, and nice view!! very close to the union station! so perfect location! ![](https://a.travel-assets.com/ugc/hotel-reviews/43f7e0e9-564d-471a-af19-530ed9c1d399-1767968162930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SAKI Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Greg Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location. And easy instructions ##### Greg Stayed 2 nights in Jan 2026 ### 8/10 Good #### Dee Dee Melanie Aquino Dec 4, 2025 Liked: Cleanliness, staff & service, amenities Nice place to stay and very helpful staff. The only thing they need to improve is the check-in process because it feels a little catchy, but overall, I had very nice stay. ##### Dee Dee Melanie Aquino Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Darren Dec 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and access to Union station and shops with plenty of accessible dining options. Cool unit and responsive management ✅ ##### Darren Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Danny Dec 13, 2025 Disliked: Cleanliness, amenities No hot water in the shower for 3 days and no one came to fix it. Also the shower wasn't clean. The appartement is nice and the view is great. ##### Danny Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Luz Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent, really good location. Beautiful view. Super clean. Very quiet and safe. Communication could be better with the host, but everything else was amazing.thsnks we come back sure. ##### Luz Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Anthony Nov 5, 2025 Disliked: Property conditions & facilities Directions to the parking were not clear. Cumbersome check in process. ##### Anthony Stayed 1 night in Nov 2025 ### 6/10 Okay #### Dat Alain Oct 15, 2025 Disliked: Staff & service, property conditions & facilities I booked this property through Expedia and expected all communication and payments to be handled securely through the platform. However, I received a confusing phone call from a lady who said we needed to pay a $300 deposit through a link she would send by email before check-in. Her English was difficult to understand, and after several attempts, we finally found two of her emails in our junk folder. We couldn’t check in until we paid the deposit through that link, and felt very suspicious. The whole experience made us extremely uncomfortable, and we only proceeded with the payment hoping it wasn’t a scam. Even though the booking was listed as non-refundable, I’m requesting a refund due to how unsafe and misleading this process felt. This situation was not what we expected from an Expedia booking. \*\*\*Great location downtown and that’s it ##### Dat Alain Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Lake Oct 27, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities One night too many. This accommodation took the cake for the dirtiest, most inconvenient and worst customer service ive ever experienced. I was almost impressed on how bad of shape this room was, but then i realized no effort was put in to maintaining it in the first place. There is so many negative things i want to say about this place, i dont know where to begin. Room: Check-in was at 16:00\. Never received instruction on how to check in from the host until 17:00\. They host said the room was "on the verge of being finished" when we checked in. When opening our door to the room, I was shocked to say the least. It was a total pigs pen. Bedding all over the floors, pillows from the couch on the floor, old urine from the previous guest in the toilet, old food in the counter, cigarette butts on the Patio. It looked like someone had trashed the place. Upon closer review of the property, things got worse. There were floor boards missing and loose. You could see the plywood under the hardwood. Broken mirrors, broken screens on the windows. Scratches all over the walls as well as holes and crackes in the ceiling and walls. There was red/yellow mildew in the showers. Broken toilet seats. An inch of mold and dust under appliances The place looked absolutely trashed. This wasnt a single persons doing, all this damage had happened over the course of months and multiple stays. The ad says it was a "Luxury" condo on expedia. Luxury is the last word i would use to describe this place ![](https://a.travel-assets.com/ugc/hotel-reviews/b7db4843-0aeb-4d0e-a1f0-527594fb003c-1761526171045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0334d72a-d5ee-4539-a4f0-f6def6259933-1761526172170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7604ef2-d8b1-4f68-9e42-37aa5ee7a5c2-1761526171222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e8be71fa-0517-4dc7-974e-63437afbd1bf-1761526172016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lake Stayed 1 night in Oct 2025 ### 4/10 Poor #### Tiffany Nov 29, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities We had multiplie issues with our condo. The biggest one was that we had no hot water to shower the entire trip! We are two women and were attending a professional conference. It was unacceptable. We called every day and they never fixed it or moved us to another room. Our wifi also didht work for an entire day and our coffee maker was broken and we never got it replaced. The rooms were dirty and stains on carpet. The view however was excellent and the staff were very nice ##### Tiffany Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### David Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice place,, perfect ##### David Stayed 2 nights in Jan 2026 ### 8/10 Good #### Matina Nov 13, 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Laundry service was beautiful ##### Matina Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Alvaro Nov 5, 2025 Disliked: Amenities, property conditions & facilities The room was ok. But it was complicated to check-in and get parking. ![](https://a.travel-assets.com/ugc/hotel-reviews/40ebff58-d2de-4faa-aa1d-91ab28ba74e9-1762375621905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alvaro Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Marites Nov 5, 2025 Satisfied with complete ##### Marites Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lieve Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The bathroom was a bit dirty. The toilet needed a bit more cleaning. Also the check-in system was a bit confusing. The whole ipad thing was a bit complicated. ##### Lieve Stayed 1 night in Nov 2025 ### 4/10 Poor #### John Nov 13, 2025 Disliked: Property conditions & facilities Washing machine and dryer have clothes/sheets in them from a previous stay. Check-in at the front desk took over 30min. WiFi credentials were incorrect both on posted signs, as well as in the messages sent by the owner. ##### John Stayed 1 night in Nov 2025 ### 8/10 Good #### Jesse Nov 14, 2025 Concerned mirrors were cracked in closet on arrival - this should be mentioned ahead and repaired as I was concerned I’d be liable since leaving a security deposit. Also had issues connecting to wifi ##### Jesse Stayed 1 night in Nov 2025 ### 4/10 Poor #### Graham Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Confusing, because we didn’t receive information before we arrived. No one at the building seem to know how to check in. It was ultimately all fine but a little confusing. ##### Graham Stayed 1 night in Nov 2025 ### 4/10 Poor #### Mark Dec 4, 2025 Disliked: Cleanliness This is clearly a condo tower that they’re just renting empty condos out. The staff only works off WhatsApp which is a bit sketchy and the concierge on site isn’t super helpful. Once I got into the room finally the bed smelled like farts, the light outside the bathroom was broken and was just a fixture, the housekeepers ran the washer and dryer and it was making a noise while I was trying to sleep which was super annoying, and the elevators were either not working or completely crowded. Overall it wasn’t a great experience and I would’ve rather stayed probably anywhere else. The whole time I just felt unwelcome. ##### Mark Stayed 1 night in Dec 2025 ### 8/10 Good #### Ken Nov 13, 2025 Liked: Amenities The room could have been cleaner. There was only the fitted sheet and a duvet on the bed. Thought it odd that there wasn’t a flat sheet on the bed. Could not control temperature in the room. Only one working elevator so checking in took longer than expected. There had also been a false fire alarm that afternoon which may have affected ability to clean thoroughly. ##### Ken Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Sofia Dec 29, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The check-in process was tedious. Everything is directed outside of Expedia. They send info through WhatsApp for payment that feels scammy fyi. The company - Bay Suites - sends too many links: one for Pre- Payment, then one was for deposit then one for check-in. Then when we got to the property, we have to fill in all the same info there on iPad, directed by an obviously exhausted security guard. When we finally get up to the suite- see that the toilet has just been used -it was all ovrer seat and it smells ( like the person isn't well, if you know what I mean ), and the sofa bed is broken! . The place was listed as a place for 6 to sleep but the broken bed made that not possible. I let the admin know to know avail.. I even said small refund should be issued for this and they ignored me repeatedly. Wont be booking with service again. ![Broken sofa bed . Place was listed as sleeps 6 ](https://a.travel-assets.com/ugc/hotel-reviews/9219c769-4168-4a94-ba11-4df8d428e931-1766949971580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sofia Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Doris Oct 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely difficulties getting into the place. No concierge services, just security? Not very helpful. Place was overall dusty and worn. Mattress and broken door on deck? Careful on floor boards, I snagged my feet. And the walls were filthy. Almost like they were remodeling while renting? What I liked was location, space and available coffee and coffee machine. We came in very late, and the on call support stayed with us to help navigate our parking and access to the condo. ##### Doris Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Asanti Oct 14, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I DO NOT ENCOURAGE ANYONE TO STAY HERE. I couldn’t even stay I ended up leaving after noticing uncleanliness throughout the executive suite. When I contacted the staff or whoever is responsible for the apartment they tried to tell me that they got a video from their cleaner, and that it was properly cleaned…. So basically implying that I was lying….. and refused to refund me. ##### Asanti Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Richard Nov 6, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I truly wish I had seen the reviews on this property before I booked. I had the worst experience with my check-in and stay. The elevators were constantly broken and not working. Upon my check in, I had to lug my heavy suitcase up 18 flights of stairs to get to my floor. My room was still not ready at 4:55pm as the cleaner was still doing prepping my room for me. The wait times to use the elevators were long and frustrating when they were intermittently working. I had to check-in virtually online before arrival, then again in person with the security at the front desk which was quite frustrating. Lastly, the unit itself had lots of wear and stains on walls and upholstery for being a fairly new building. It didn't feel very clean. I would avoid this place at all costs. ##### Richard Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Mallory Oct 22, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Check-in process wasn’t clear and was hard to get hold of the property company to get help. Apartment is very worn and needs furniture and furnishings updated. Cracked bathroom counter, shower pools at your feet in the tub so you’re standing in dirty water while trying to get clean, couch sinks into the middle, sofa bed is very uncomfortable as you can feel the whole frame underneath. Normal bed sinks in the middle and uncomfortable, floors are very worn, balcony subpar condition and bedding for sofa bed as well as towel for the 3rd person was still in the dryer when we got there. Overall the apartment wasn’t presented very well and the hallway smells of garbage due to the garbage room between the elevators. Wouldn’t recommend until these things have been improved in some way. They say $30/night for parking but don’t tell you where that price can be achieved as the closest one we parked at we paid $63 from about 1:30pm until 11am the next day. The only good thing about the place was the location, walking distance to CN Tower & Ripley’s Aquarium. ![](https://a.travel-assets.com/ugc/hotel-reviews/5651d471-5166-47f4-a3ba-edce0664b001-1761109673967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mallory Stayed 1 night in Oct 2025