The Saint James Hotel, Ascend Hotel Collection

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Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Overview of The Saint James Hotel, Ascend Hotel Collection

VIP Access

The Saint James Hotel, Ascend Hotel Collection

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Parking available
Map
26 Gerrard Street East, Toronto, ON, M5B1G3

Explore the area

  • Popular LocationYonge-Dundas Square6 min walk
  • Popular LocationToronto Eaton Centre8 min walk
  • Popular LocationUniversity of Toronto - St. George Campus8 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)32 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Toronto

The Saint James Hotel, Ascend Hotel Collection is located in Downtown Toronto, a neighborhood in Toronto, and is in a shopping district and near a metro station. Casa Loma and The Distillery Historic District are notable landmarks, and some of the area's popular attractions include Royal Ontario Museum and Ripley's Aquarium of Canada. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's convenience to public transportation: College Station is 4 minutes by foot and Dundas St West at Yonge St Stop is 5 minutes.

What's nearby

  • Downtown Yonge - 1 min walk
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • University of Toronto - St. George Campus - 8 min walk
  • Art Gallery of Ontario - 19 min walk

Getting around

  • College Station - 4 min walk
  • Exhibition Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • Scaddabush - 2 min walk
  • Swiss Chalet - 2 min walk
  • Buffet Palace - 3 min walk
  • Duke's Refresher + Bar - 3 min walk
  • Kinton Ramen - 3 min walk

About this property

The Saint James Hotel, Ascend Hotel Collection

3-star Toronto hotel in Downtown Toronto, walk to Yonge-Dundas Square
This smoke-free hotel features a restaurant, self parking, and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Saint James Hotel, Ascend Hotel Collection offers 36 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Offsite parking available (CAD 25 per night)

Food and drink

  • Free on-the-go breakfast available 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 30 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Saint James Hotel Toronto
Saint James Toronto

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 408 out of 733 reviews
5 - Excellent 56%
Rating 4 - Good. 268 out of 733 reviews
4 - Good 37%
Rating 3 - Okay. 39 out of 733 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 733 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 733 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hotel I ever stayed
They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

5/5 Excellent

Stayed 1 night in May 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Stayed 1 night in Apr 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, beds comfortable and Front Desk staff accommodating
Stayed 1 night in Apr 2020

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

4/5 Good

Liked: Staff & service
Newly renovated rooms very clean , friendly staff,
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price. large rooms. clean.
Stayed 1 night in Mar 2020