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Overview of The Saint James Hotel, Ascend Hotel Collection

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Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
VIP Access

The Saint James Hotel, Ascend Hotel Collection

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDowntown Yonge1 min walk
    Popular LocationYonge-Dundas Square6 min walk
    Popular LocationToronto Eaton Centre8 min walk
    AirportToronto, ON (YYZ-Pearson Intl.)26 min drive

Choose dates to view prices

Standard Room, 2 Queen Beds, Non Smoking

4.8/5 guest room rating
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofabed, Non Smoking

4.9/5 guest room rating
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room (Room Type determined at check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking

5/5 guest room rating
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Toronto

Located in Toronto, The Saint James Hotel, Ascend Hotel Collection is in the city center and near a metro station. Casa Loma and The Distillery Historic District are notable landmarks, and some of the area's popular attractions include Hockey Hall of Fame and Royal Ontario Museum. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's convenience to public transportation: College Station is 4 minutes by foot and Dundas St West at Yonge St Stop is 5 minutes.
Popular Location

What's nearby

  • Downtown Yonge - 1 min walk
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • University of Toronto - St. George Campus - 18 min walk
  • Art Gallery of Ontario - 19 min walk

Getting around

  • College Station - 4 min walk
  • Union Station - 7 min drive
  • Pearson Intl. Airport (YYZ) - 27 min drive

Restaurants

  • Kinka Izakaya Japanese Pub — 3 min walk
  • Salad King — 3 min walk
  • Barberian's Steak House — 4 min walk
  • Bangkok Garden — 4 min walk
  • Five Guys — 4 min walk

About this property

The Saint James Hotel, Ascend Hotel Collection

3-star Toronto hotel in Downtown Toronto, walk to Yonge-Dundas Square
This smoke-free hotel features a restaurant, self parking, and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 36 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
The Saint James Hotel, Ascend Hotel Collection offers 36 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Offsite parking available (CAD 25 per night)

Food and drink

  • Free on-the-go breakfast available 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • French
  • Portuguese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per accommodation, per night
Dogs only
1 per room (up to 30 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Saint James Hotel Toronto
Saint James Toronto

Frequently asked questions

Can I cancel my reservation for free at The Saint James Hotel, Ascend Hotel Collection and receive a full refund?
Yes, The Saint James Hotel, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Saint James Hotel, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
Is The Saint James Hotel, Ascend Hotel Collection pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of CAD 15 per accommodation, per night. Service animals are exempt from fees.
How much is parking at The Saint James Hotel, Ascend Hotel Collection?
Self parking is available for CAD 25 per day.
What time is check-in at The Saint James Hotel, Ascend Hotel Collection?
Check-in is from 3 PM - 1 AM. Late check-in is available during limited hours.
What time is check-out at The Saint James Hotel, Ascend Hotel Collection?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is The Saint James Hotel, Ascend Hotel Collection located?
Located in Downtown Toronto, this hotel is within a 5-minute walk of Downtown Yonge and PATH Underground Shopping Mall. Yonge-Dundas Square and Ryerson University are also within 10 minutes. College Station is only a 4-minute walk and Dundas St West at Yonge St Stop is 5 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 408 out of 733 reviews
5 - Excellent 56%
Rating 4 - Good. 268 out of 733 reviews
4 - Good 37%
Rating 3 - Okay. 39 out of 733 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 733 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 733 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hotel I ever stayed
They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

5/5 Excellent

Stayed 1 night in May 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020

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