Studio, 1 King Bed with Sofa bed
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Reviews of Four Points by Sheraton Vaughan

3 out of 5
Four Points by Sheraton Vaughan
3400 Steeles Avenue W, Vaughan, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 211 reviews" "
Rating 8 - Good. 55 out of 211 reviews" "
Rating 6 - Okay. 23 out of 211 reviews" "
Rating 4 - Poor. 8 out of 211 reviews" "
Rating 2 - Terrible. 7 out of 211 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Good
Stayed 1 night in Apr 2024
Response from CP on Apr 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff not a big hotel but nice and clean
Stayed 2 nights in Apr 2024
Response from JP on Apr 10, 2024
Thank you so much for your valuable response. Hope to see you soon.

10/10 Excellent

Marie-Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Very clean.
Stayed 1 night in Apr 2024
Response from HK on Apr 7, 2024
Thank you Marie for your valuable feedback. We would like to see you again in future.

6/10 Okay

Carla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was very soft, not the usual firm mattress I have had a previous 4 point properties. Was disappointed, as it did not meet the standard I expected.
Stayed 2 nights in Apr 2024
Response from JP on Apr 10, 2024
We are really sorry for inconvenience. We will try to improve.

10/10 Excellent

Chau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will turn back when have a chance
Stayed 2 nights in Mar 2024
Response from CP on Mar 31, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

4/10 Poor

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People were gathered in the hallways past midnight in lawn chairs and drinking as if was a tailgate party. Had to call the front desk 3 times and didn’t intervene until I told the front desk either they handle it or I would.
Stayed 2 nights in Mar 2024
Response from JP on Mar 26, 2024
Really sorry about that. We would definitely try to make your stay more pleasant at your next visit. Thank you for taking time and letting us know about the issue.

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from CP on Mar 31, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and clean little noisy for my liking but overall good place.
Stayed 1 night in Mar 2024
Response from JP on Mar 26, 2024
Thank you so much for your valuable response.

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Small, clean place with a gas station, McDonalds and Tim Hortons in the parking lot. Kind of smack in the middle between highways but this is the area you're going for so makes sense...
Stayed 1 night in Mar 2024
Response from JP on Mar 19, 2024
Thank you so much for response. We hope to see you soon.

10/10 Excellent

Maureen

Travelled with partner
The people who work here are very nice, and the rooms are very clean.
Stayed 1 night in Mar 2024
Response from HK on Mar 16, 2024
Hello Maureen, Thank you for staying with us and for taking the time to send us your valuable feedback. We're glad you enjoyed your stay and had a positive experience at Four Points By Sheraton Vaughan, and we look forward to seeing you again soon.

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HK on Mar 16, 2024
Hello Justin, Thank you for staying with us and for taking the time to send us your valuable feedback. We're glad you enjoyed your stay and had a positive experience at Four Points By Sheraton Vaughan, and we look forward to seeing you again soon.

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024
Response from JP on Mar 26, 2024
Thank you so much for your valuable response.

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good place.
Stayed 1 night in Jan 2024
Response from JP on Mar 5, 2024
Thank you so much for your valuable response. Hope to see you again.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AR on Feb 25, 2024
Thank you for you feedback. We hope to see you again in the future.

8/10 Good

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HK on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have been a complimentary breakfast for the price point
Stayed 3 nights in Feb 2024
Response from AR on Feb 25, 2024
Thank you for your feedback.

10/10 Excellent

Shikha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Response from HK on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessica

Travelled with partner
Very clean spacious room
Stayed 1 night in Feb 2024
Response from AR on Feb 18, 2024
Thank you for your feedback. We hope to see you again in the future.

10/10 Excellent

JUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to campus
Stayed 1 night in Feb 2024
Response from AR on Feb 14, 2024
Thank you for you feedback. We hope to see you again in the future.

10/10 Excellent

Davidson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HK on Feb 7, 2024
Thank you so much for your valuable response. We hope to see you soon and make your stay more pleasant

10/10 Excellent

George

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from HK on Feb 7, 2024
Thank you so much for your valuable response. We hope to see you soon.

8/10 Good

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the money. Decent. Easy parking
Stayed 7 nights in Dec 2023
Response from Leslie on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at!!
Stayed 1 night in Jan 2024
Response from Leslie on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rahim Ullah

Stayed 1 night in Jan 2024
Response from JP on Jan 23, 2024
Thank you so much for your valuable response. We hope to see you soon.

10/10 Excellent

Mariell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, I checked in very late but they were kind and quick with my service. I had to leave early morning but they still offered me to go get a bite, sadly I was rushing but it was very kind of them to offer.
Stayed 1 night in Jan 2024
Response from Leslie on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

kerry

Stayed 1 night in Jan 2024
Response from JP on Jan 17, 2024
Thank you so much for your valuable response. We hope to see you again.

6/10 Okay

Akli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JP on Jan 23, 2024
Thank you so much for your valuable response. We hope to see you soon and make your stay more pleasant.

4/10 Poor

Bryna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Tha staff was very friendly, the room was clean, but this hotel is not very soundproof! I had to ask to change rooms at 1:00 am because of running back and forth above my room. The concierge moved us right away and was very expedient and pleasant. I requested the top floor which we got. The bed was unbelievably hard to the point my hips and extremities went to sleep no matter which way I slept. It was the same for my 15 year old so not because I’m older. Both rooms had the same issue with the beds, very uncomfortable. I would not stay in this hotel again. If the beds were more comfortable I would give this a better rating as the noise was from other guests (kids playing hockey) and the staff tried to rectify that issue, they did charge extra for the room change which I don’t feel they should of did, as the walls and floors are not soundproof, but the room was slightly bigger and had a couch and kitchen area in it that the first one didn’t have. Either way I wouldn’t recommend staying here.
Stayed 2 nights in Jan 2024
Response from Leslie on Jan 29, 2024
Thank you for your feedback. We are extremely sorry for this outcome. We hope you will give us another chance in the future to make it up for you.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 1 night in Jan 2024
Response from HK on Jan 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HK on Jan 11, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

LIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 👍
Nice and cosy. Conveniently located with good fast food restaurants. Easy checking in and out Clean and comfortable room Only hiccups is the room is too dim. Prefer
Stayed 7 nights in Dec 2023
Response from HK on Jan 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Annaelle, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I needed a 1 night stay close to family and this was perfect. The price was very fair but would not recommend for any longer stays. The room was spacious and clean but a bit outdated (paint chipping, some molding, old wood). Service was great and efficient.
Stayed 1 night in Dec 2023
Response from HK on Jan 11, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claudia

Stayed 1 night in Dec 2023
Response from HK on Jan 11, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Broken bed/lopsided. Cockroach in washroom crawling around when light turns on.
Stayed 1 night in Dec 2023
Response from HK on Jan 11, 2024
Thank you so much for letting us know the issue. We will fix it. Hope to see you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HK on Jan 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Samira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Afesha

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

preeti

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mignon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ma. Crizel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay,
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very nice
Stayed 2 nights in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Thieu

Liked: Cleanliness, staff & service
Response from HK on Feb 7, 2024
Thank you so much for your valuable response. We hope to see you soon.

6/10 Okay

Ev

Stayed 1 night in Nov 2023
Response from CP on Dec 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Nov 2023
Response from JP on Nov 28, 2023
Thank you so much for your valuable feedback.