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Reviews of St Lawrence Residences And Suites

1.5 out of 5
St Lawrence Residences And Suites
135 Jarvis St, Toronto, ON

Reviews

4.2
Rating 10 - Excellent. 17 out of 288 reviews" "
Rating 8 - Good. 43 out of 288 reviews" "
Rating 6 - Okay. 27 out of 288 reviews" "
Rating 4 - Poor. 55 out of 288 reviews" "
Rating 2 - Terrible. 146 out of 288 reviews" "

4.8/10

Cleanliness

4.6/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love hotel disguised
Turns out its a love hotel. Avoid at all costs
Stayed 1 night in Nov 2023
Response from Moe on Dec 4, 2023
You never mentioned what we did wrong, as an anonymous person you may be competitor

4/10 Poor

TOMMY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard to get in the hotel
Stayed 2 nights in Oct 2023
Response from moe on Nov 4, 2023
We are sorry for inconvenienc. During our business hours and most othe times we will guite you over the phone

8/10 Good

Syed Ali

Liked: Cleanliness, staff & service, amenities
Good accommodation at affordable price.
Stayed 8 nights in Sep 2023
Response from Saint Lawrence Residences on Sep 28, 2023
Thank you for your feedback. We wish to see you again.

8/10 Good

Faith

Liked: Cleanliness, amenities
The property was clean although somewhat shabby. Shared bathroom was never a problem. There were several and at least one of them was always free. The staff was helpful when they were there but mostly the front desk was closed. The main issue was the many homeless people in the area.
Stayed 4 nights in Sep 2023
Response from Saint Lawrence Residences on Sep 28, 2023
Thank you for your feedback. We wish to see you again.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Enjoyed our stay!
Stayed 1 night in Sep 2023
Response from Saint Lawrence Residences on Sep 28, 2023
Thank you for your feedback. We wish to see you again.

2/10 Terrible

CHRISTOPHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ma on Sep 25, 2023
we can not comment on review posted by a person who did not stay with in 2023

4/10 Poor

Mamta

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not working
Stayed 1 night in Sep 2023
Response from mo e on Sep 3, 2023
When the outside temperature is 16, the air conditioner can't cool already cold room

6/10 Okay

Marnie

Stayed 2 nights in Aug 2023
Response from Management on Sep 16, 2023
It was a pleasure to have you stay with us

2/10 Terrible

Malcolm

Liked: Staff & service, property conditions & facilities, room comfort
Sketchy
Don’t park at the lot across the street my tires were flat when I left the next day but the guy at the front desk is nice
Stayed 1 night in Aug 2023
Response from ma on Sep 3, 2023
We don't understand why we are responsible for the actions of unrelated business. Did you pay for parking?

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Small but well-positioned & comfy
While I consider it small & pricey for a shared bathroom booking, it was clean, comfortable & quiet. It was also well-positioned for reaching downtown Toronto including the St. Lawrence market and the shopping center. I found buses and trains quite accessible. Great for short stays!
Modest but clean & cozy room furnished with fridge & microwave
Stayed 2 nights in Jul 2023
Response from Moe on Aug 5, 2023
Thank you, Laura, for staying with us. Come again, we are waiting for you.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely appualing
The management was rude and very disagreeable with me when I was staying there for an attraction in the area. The flooring in the room was coming up and the electrial recepticals were caked in smoke stains. The deck on the roof was falling apart as my foot almost went through the board and the railing wasn't attached properly. I wouldn't recommend this place unless you like being talked down and belitted too and want bed bugs.
Stayed 2 nights in Jul 2023
Response from moe on Jul 29, 2023
It's hard to know as an anonymous person, if you are not the same person who had submitted the review for the 5th time you are giving the review by making booking and the cancelling it

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from moe on Jul 3, 2023
Thanks for your review

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
A decent place to stay on a budget close enough to St Lawrence market. A little close to the Salvation Army as well. Was relatively quiet stay in a clean facility. It's also good for longer term stays as it has the kitchen and set up. Will be on my list for future stays. Definitely you have to go to MYSTIC MUFFIN for breakfast spreads and sandwiches, cuz this is a hidden gem in the area. @Mysticmuffin . Very good prices and amazing food, and the owner is a pretty good character. Suggest trying the banana bread with blueberries, as that is freshly made. And the bagels are amazing.
Response from moe on Jul 3, 2023
It was a pleasure to have you stay with us

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from moe on Jun 23, 2023
your comments are appreciated

6/10 Okay

Gobinda

Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Moe on Jun 17, 2023
Hello Gpbinda, Thank you for your Grading.

8/10 Good

Randy

Stayed 2 nights in Jun 2023
Response from Moe on Jun 17, 2023
Hello Randy your review is much appreciated

10/10 Excellent

Merril

Disliked: Staff & service
Stayed 2 nights in May 2023
Response from Moe on Jun 7, 2023
Thank you Merril you enjoyed your stay

10/10 Excellent

Alphaxard

Stayed 1 night in May 2023
Response from Moe on Jun 17, 2023
Dea Alphaxard,it was a pleasure to have you stay with Saint Lawrence Residences and Suites

4/10 Poor

Edith

Disliked: Staff & service, property conditions & facilities
This was not a pleasant stay, area felt unsafe. Far too much odd furniture in room. Front of hotel boarded up. Outside ad says budget accommodation, that’s not how it’s advertised on Expedia. Would not recommend, we’ve put it down to a bad, expensive experience.
Stayed 2 nights in May 2023
Response from ma on May 18, 2023
Thank you for your comments

8/10 Good

Santosh Kumar

Stayed 5 nights in Apr 2023
Response from Moe on May 6, 2023
Thank you Mr. Kumar, Please come again

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
It is an uncomfortable hostel experience at a hotel price. Don’t stay here unless you are simply desperate.
Stayed 1 night in Apr 2023
Response from MOE on May 6, 2023
Hello Daniel, thank you for candid comments

10/10 Excellent

Kevin

Stayed 1 night in Apr 2023
Response from Moe on Apr 24, 2023
Thank you Kevin, it was a pleasure having you stay with

2/10 Terrible

Paulo

Building looked scary l. Didnt even bother checkin-in. I ended up booking another hotel.
Stayed 1 night in Apr 2023
Response from moe on Apr 24, 2023
Paulo Thanks friend for your comments. We can talk to the building on your behalf not to be so scary. Please tell us in what way the building scared you

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more like a hostile, and a poor when it that. Wayover priced for its condition, location and amenities. Do not stay here
Stayed 1 night in Apr 2023
Response from moe on Apr 15, 2023
9 out 10 people book this room because of price, for a private room in downtown Toronto. It would have been nice if read the description prior to arriving.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Horrible
It was in a very poor area, homeless people on the street. I never have stayed in such a small room. To use the cable TV was a $20 surcharge. The heat was sporadic, no instructions and finally, they explained it to me. Will never return there. The room and bathroom were clean, at least!
Stayed 3 nights in Mar 2023
Response from ma on Apr 5, 2023
Thank you for your comments

8/10 Good

Ryan

Business traveller
Liked: Staff & service, amenities
Stayed 2 nights in Mar 2023
Response from ma on Mar 11, 2023
Thank you Ryan

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These reviews are hilarious. Have you people never traveled before? You get what you pay for, and this is the most affordable hotel room in the area. It is 1/3 of the price of the hotel across the street. Great. It isn't the Royal York. Tiny rooms, outdated furnishings, shared bathrooms. But it is cheap! Yes, they take a deposit off your credit card, but it is returned in a few days. No problems. Wasn't a scam. This hotel is exactly what it says it is. It was safe and clean enough. Best value for money in the area. I'll be back.
Response from ma on Dec 13, 2022
Thank you, Daniel, you're one helluva realist. Where people pay one-star prices but 5-star properties. You definitely belong to the gentlemen's club

4/10 Poor

Juraj

Disliked: Cleanliness, property conditions & facilities, room comfort
not recommended
Even it is close to the city center for this money it is bad experience. Sheets on bed were clean, but floor, washbasin etc saw last cleaning a long time ago. In the description of the room stated city view was not presented as there was only blinded window leading somewhere into yard.
Stayed 2 nights in Nov 2022
Response from ma on Dec 13, 2022
Thank you for your comments.

4/10 Poor

Gabriel

Stayed 1 night in Nov 2022
Response from moe on Nov 15, 2022
We are unable to comment on cancelled bookings

2/10 Terrible

Imaan

Disliked: Staff & service, property conditions & facilities
We were very poorly treated by the desk staff who tried to intimidate us. Would not recommend.
Stayed 2 nights in Sep 2022
Response from ma on Oct 23, 2022
You must provide your ID, before you can be checked in. Anyway you cancelled the booking and we refunded you in full. It would be nice if you treat others like you like to be treate

8/10 Good

Hien

Liked: Staff & service
Felt safe and secure. Doors locked at all times. The manager was very helpful in answering any questions and accomodating.
Stayed 5 nights in Oct 2022
Response from ma on Oct 23, 2022
Thank you for your vote of confidence

2/10 Terrible

Nina

Stayed 1 night in Oct 2022
Response from Moe on Dec 4, 2023
Nina, we couldn't find you in our date base, it's hard to guess what was the issue that you did not like

4/10 Poor

John

Stayed 1 night in Sep 2022
Response from ma on Oct 13, 2022
Thanks John

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. This property is unsafe and unsanitary. You will regret booking here.
Stayed 2 nights in Sep 2022
Response from ma on Oct 9, 2022
First of all you made a booking for a third person against the property rules. Then person locked himself out of the room because of own xxxxxxxx , gets upset when doesn't get response immediately. Now you are writing a review who didn't even stayed at the property? I wish you were honest

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to cancel through hotel and orbitz. Bought insurance bc I don’t know Toronto. They are refusing. The hotel is a dump and there are very unsavory people all around. Parking isnt free and it’s scary and unsafe. Do not go here unless you have to and make sure you have company. Do not go alone!
Stayed 1 night in Sep 2022
Response from ma on Oct 13, 2022
O David, really? You seem to have issues with everyone. Hope your next experience is a better one

6/10 Okay

Joyce

Travelled with group
For a hostel environment (my first experience) it was surprising how clean it was. Let us leave luggage there well we went sightseeing. Had coffee and light breakfast available. Was a okay experience.
Stayed 1 night in Aug 2022
Response from moe on Sep 5, 2022
Thanks for giving us the opportunity to be your host

6/10 Okay

Mary-Kate

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Recognizing that the price was very cheap compared to a regular hotel, the room felt small and cheap. The hallways were narrow. It required a passcode to get to your floor, an outdoor key to get into the building and a room key. In the bathroom, there was a large bottle of shampoo and bodywash- shared with the multiple people who had stayed at the hotel before us. There was the possibility of purchasing cable on the old TV. The staff was very friendly!
Stayed 1 night in Aug 2022
Response from moe on Sep 5, 2022
Thank you for your sharing your thoughts

8/10 Good

Tom

Stayed 1 night in Aug 2022
Response from moe on Sep 5, 2022
It says a lot, when you say nothing. Thank you

2/10 Terrible

jeemon

Stayed 4 nights in Aug 2022

2/10 Terrible

Mark

Stayed 3 nights in Jul 2022

8/10 Good

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for the Price
The stay was really not too bad. The staff do their best to make check in as smooth as possible and it was fairly quick considering they had multiple rooms checking in at the time. The rooms are not quite the same as the pictures, but they have space, shelfing, air conditioning, a microwave, a full sized fridge, and a shower. This is more amenities than some hotels that have a much higher price.
Stayed 1 night in Jul 2022
Response from ma on Aug 10, 2022
Thank you for your kind words. Looking forward to your return visit

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in town that's it
Stayed 2 nights in Jul 2022
Response from moe on Jul 28, 2022
Thank you for your views

2/10 Terrible

MILEYDY

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very expensive for one night and the property looked like a home for the homeless. Very bad conditions, everything was old and dirty, I was very scared to stay there.
Stayed 4 nights in Jul 2022
Response from moe on Jul 28, 2022
Thanks

2/10 Terrible

Nelda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We decided not to stay. Shared bathroom and showers with entire floor.
Stayed 1 night in Jul 2022
Response from moe on Jul 9, 2022
Yes, the name of the room says, if it is shared

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from ma on Jul 5, 2022
It was a pleasure to have served you

2/10 Terrible

Brittney

Stayed 1 night in Jul 2022

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
The tv was the old type and there was no cable. The room was extremely small. No room for night stands. Window was covered by window air conditioner that barely worked. The shower was extremely small.
Stayed 1 night in Jul 2022
Response from ma on Jul 3, 2022
Thank you for your review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Not clean The sheets were stained and dirty The soap bar open and used with a dirty wrapper The room smelled Smokey
Stayed 1 night in Jun 2022
Response from ma on Jul 1, 2022
Thank you , you saw, what you wanted to see