[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Soho Residence Jarvis Aparthotel with a 24-hour front desk, a short walk to CF Toronto Eaton Centre ![Elite Condo, 1 Queen Bed | Private kitchen](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/847a68a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/e3a9ed76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Condo, 1 Queen Bed | Private kitchen](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/0353e893.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/9e8fc795.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment | Living area](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/613af96c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to CF Toronto Eaton Centre and Scotiabank Arena, Soho Residence Jarvis has plenty to offer. Guests can connect to free in-room WiFi. 6.4 ## Popular amenities ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=104096157&PinnedHotelID=104096157&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Business Condo, City View | Bathroom](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/e205e9f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Condo, City View ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 495 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Condo, 1 Queen Bed](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/4efbb9f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo, 1 Queen Bed ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Elite Condo, 1 Queen Bed](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/00dea598.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Condo, 1 Queen Bed ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Executive Condo, 1 Queen Bed](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/6b9f0129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Condo, 1 Queen Bed ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Design Apartment, 1 Queen Bed](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/b362818b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment, 1 Queen Bed ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Basic Condo, Multiple Beds](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/fbccfd2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Condo, Multiple Beds ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 1 bedroom - Sleeps 2 - 1 Double Bed and 1 Twin Bed ![Executive Studio | Balcony](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/f8694394.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 600 sq ft - Sleeps 2 - 1 Queen Bed ![Luxury Apartment | Living area](https://images.trvl-media.com/lodging/105000000/104100000/104096200/104096157/7c914aee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV Washer/dryer 2 bedrooms Shower/tub combination Hair dryer - 2 bedrooms - Sleeps 5 - 1 Queen Bed, 1 Double Bed and 1 Twin Sofa Bed ## You may also like Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/22700/22628/46b2905e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Toronto Airport Hotel & Suites Mississauga - Pool - Free airport shuttle - Pet-friendly - Restaurant 8.4 Very good 3,449 reviews CA $178 CA $213 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Toronto-Hotels-Hilton-Toronto-Airport-Hotel-Suites.h22628.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=d506b7af-c894-40be-a7e3-0e89d1630208&top_cur=CAD) Ad ![Daily full breakfast (CAD 27.60 per person)](https://images.trvl-media.com/lodging/1000000/30000/28000/27992/76af01dd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Mississauga/Meadowvale Mississauga - Pool - Spa - Pet-friendly - Waterslide 8.6 Excellent 1,419 reviews CA $147 CA $176 total includes taxes & fees Oct 19 - 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Airport Corporate Centre West Northeast Mississauga - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 733 reviews CA $188 CA $225 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Toronto-Hotels-Residence-Inn-By-Marriott-Mississauga-Arpt-Corp-Ctr-West.h1197005.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=d506b7af-c894-40be-a7e3-0e89d1630208&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Soho-Residence-Jarvis.h104096157.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Soho-Residence-Jarvis.h104096157.Hotel-Information) ## About the area Downtown Toronto, a neighborhood in Toronto, is home to Soho Residence Jarvis. CN Tower and The Distillery Historic District are notable landmarks, and some of the area's popular attractions include Ripley's Aquarium of Canada and Hockey Hall of Fame. Check out an event or a game at Scotiabank Arena, and consider making time for Royal Ontario Museum, a top attraction not to be missed. [Visit our Toronto travel guide](https://www.expedia.ca/Toronto.dx178314) [View more Aparthotels in Toronto](https://www.expedia.ca/Toronto-Apart-Hotels.d178314-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.65735%2C-79.37439&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aaHvX7YUdy2_eTtKvKlxx5JiXLU=) 251 Jarvis St, Toronto, ON, M5B 0C3 ### What's nearby - CF Toronto Eaton Centre - 8 min walk - 0.7 km - Scotiabank Arena - 3 min drive - 2.2 km - Rogers Centre - 3 min drive - 2.2 km - CN Tower - 3 min drive - 2.2 km - Ripley's Aquarium of Canada - 3 min drive - 2.2 km ### Getting around - Dundas St East at Jarvis St Stop - 1 min walk - Exhibition Station - 8 min drive - Billy Bishop Toronto City Airport (YTZ) - 15 min drive ### Restaurants - ‪Tim Hortons - ‬4 min walk - ‪Mast Coffee - ‬4 min walk - ‪laziz curry kitchen - ‬1 min walk - ‪J San Sushi Bar - ‬2 min walk - ‪King's Place647-352-0786 - ‬4 min walk ## About this property ### Soho Residence Jarvis Aparthotel with a 24-hour front desk, a short walk to CF Toronto Eaton Centre This aparthotel features a 24-hour front desk. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dishwasher, and other amenities include free WiFi and a Smart TV. Housekeeping is available on request. Soho Residence Jarvis offers 10 accommodations with washers/dryers and hair dryers. Accommodations are furnished with desks and kitchen islands. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Toronto aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on request. ## Similar properties ![Grand Suite, City View | In-room dining](https://images.trvl-media.com/lodging/111000000/110280000/110270300/110270284/2815b64c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RS Suites - Eaton Centre Downtown Toronto - Kitchen - Washer - Dryer - Free WiFi 7.6 Good 271 reviews CA $85 CA $213 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=110270284&PinnedHotelID=110270284&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96330000/96325400/96325342/58a2cfb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RivetStays - The Jarvis Downtown Toronto - Kitchen - Washer - Dryer - Free WiFi 8.6 Excellent 284 reviews CA $113 CA $231 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96325342&PinnedHotelID=96325342&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/28000/27994/c0edbb5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chelsea Hotel, Toronto Downtown Toronto - 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Parking included - Free WiFi - Air conditioning - Laundry 8.0 Very good 1,007 reviews CA $145 CA $177 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1613979&PinnedHotelID=1613979&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1050000/1046300/1046211/4da2f43a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn and Suites by Marriott Toronto Airport Northeast Mississauga - Pool - Hot tub - Breakfast included - Free airport shuttle 8.2 Very good 1,242 reviews CA $148 CA $177 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1046211&PinnedHotelID=1046211&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Loft, Balcony, City View](https://images.trvl-media.com/lodging/117000000/116030000/116027600/116027571/82f7a489.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabbagetown Inn Downtown Toronto - Free WiFi - Parking available 8.6 Excellent 72 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=116027571&PinnedHotelID=116027571&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Kitchen island - Microwave - Oven - Paper towels - Stovetop - Toaster - Toaster oven ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Living spaces - Window screens ### Entertainment - 50-inch smart TV ### Laundry - Laundry detergent - Washer/dryer ### Work spaces - Desk ### Pets - No pets allowed ### Suitability/Accessibility - No elevator ### Services and conveniences - 24-hour front desk - Housekeeping (on request) - Iron/ironing board ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units - Housekeeping (on request) ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Minimum check-in age: 25 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk, lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of CAD 300 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Housekeeping fee: CAD 99 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention This property does not have elevators ### Property is also known as Soho Residence Jarvis Toronto Soho Residence Jarvis Aparthotel Soho Residence Jarvis Aparthotel Toronto ## Frequently asked questions ### Is Soho Residence Jarvis pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Soho Residence Jarvis? > This property doesn't offer parking. ### What time is check-in at Soho Residence Jarvis? > Check-in start time: 4:00 PM; Check-in end time: midnight. ### What time is check-out at Soho Residence Jarvis? > Check-out is at 11:00 AM. ### Where is Soho Residence Jarvis located? > Located in Downtown Toronto, this aparthotel is within a 10-minute walk of Ryerson University and CF Toronto Eaton Centre. Scotiabank Arena and University of Toronto - St. George Campus are also within 1 mi (2 km). Dundas St East at Jarvis St Stop and Dundas St East at Jarvis St West Side Stop are within a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Soho Residence Jarvis Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 11 6 - Okay 6 4 - Poor 7 2 - Terrible 12 ### 6.8/10 Cleanliness ### 5.8/10 Amenities ### 7.0/10 Property conditions & facilities ### 5.8/10 Eco-friendliness ### 10/10 Excellent #### James Oct 11, 2024 Liked: Cleanliness, property conditions & facilities, communication Amazing hotel ##### James Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Abigail May 31, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved this place!! Felt so comfortable and happy! Great location too. ##### Abigail Stayed 2 nights in May 2024 ### 10/10 Excellent #### James Jul 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was great, bed was comfy, quiet, great communication. Definitely be coming back. ##### James Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Nana Sep 27, 2024 The room was clean and the view was great. The location was not bad. However, the check-in information was insufficient and multiple information was incorrect, which made it very stressful. ##### Nana Stayed 2 nights in Sep 2024 ### 8/10 Good #### Sabrina Aug 18, 2024 Liked: Cleanliness, room comfort #### Lock code to key box to finally roomed. Honestly if not for the weird confusion regardling the lock code ... to get my room key it was quite nice. Had everything we expected and the view was pretty ##### Sabrina Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Mo'Men Jul 16, 2024 Liked: Cleanliness, room comfort, communication #### Shout-out Ben SHOUT-OUT TO BEN. ABSOLUTELY STUNNING STAY. 💯 ##### Mo'Men Stayed 5 nights in Jul 2024 ### 8/10 Good #### Brandi Jul 3, 2024 Liked: Cleanliness, property conditions & facilities Cute property with lots around! The fire alarm would not stop going off every hour at all hours of the night the entire stay unfortunately, not sure if that’s a common thing or not but did not sleep much because of it. Overall decent price for what you get. ##### Brandi Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Mo'Men Jul 15, 2024 Liked: Cleanliness, room comfort, communication #### Ben for the Win Ben was great at greeting us. He totally delivered everything that he said he has. Such a beautiful stay and I'm totally extending. And coming back here again. 10/10 BEN ##### Mo'Men Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Kelly Aug 15, 2024 Liked: Communication In medium condition and not great location. ##### Kelly Stayed 1 night in Aug 2024 ### 8/10 Good #### Katherine Jul 19, 2024 Liked: Cleanliness, amenities, communication I have stayed in a different suite on earlier date. Convenient location. Quiet suite. Amazing view from 29th floor. The curtains are not ideal - if you prefer darkness, bring an eye mask. ##### Katherine Stayed 1 night in Jul 2024 ### 6/10 Okay #### Izhola Aug 5, 2024 Liked: Property conditions & facilities, communication Problem with the check in. ##### Izhola Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Shervin Mar 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Imagine arriving to your hotel at 3:30 am after long and delayed flights and -16c in Toronto No body at front desk and the phone attendant tell me that the reservation is cancelled and somebody else is in the room. She pulled a “we tried to contact you sir but you did not respond” on me but we all know that is a simple excuse. This is despite my repeated attempts to contact them via Expedia messaging system. So to me this establishment receives a negative rating. Ps I went to 4 hotels and finally found a spot double the price at 5am ##### Shervin Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Madison Aug 25, 2024 Liked: Property conditions & facilities Disliked: Amenities, communication We were left with no toilet paper at all for the whole weekend and the communication from The Bay suites was terrible. ##### Madison Stayed 1 night in Aug 2024 ### 4/10 Poor #### Grace Jul 28, 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities Says there is wifi but unfortunately was not available at any point. There were marks all over the walls with hand prints, odour and the balcony was covered with bird feces. The area surrounding isn’t the best area. ##### Grace Stayed 1 night in Jul 2024 ### 8/10 Good #### Alison Aug 26, 2024 Liked: Property conditions & facilities We were there two days and the building alarms kept going off. We were advised to exit via stairwell, when we reached the ground floor to exit the building the door was locked! There was about 25 to 30 people trapped in the stairwell! Thank goodness this was not a real fire because i fear we would have died!! ##### Alison Stayed 2 nights in Aug 2024 ### 8/10 Good #### Shailini Jun 23, 2024 Liked: Cleanliness, property conditions & facilities The property was clean and safe. The only problem I had was locating the keys. The communication was not clear and the lock number was not mentioned in the mails. ##### Shailini Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Michael Sep 7, 2024 Disliked: Communication The shower had no curtains. After taking a shower the bathroom was flooded. I contacted them for help regardi ng the garbage disposal but didn't receive an answer. ##### Michael Stayed 4 nights in Sep 2024 ### 8/10 Good #### Brenda Jul 12, 2024 Liked: Cleanliness, room comfort #### Great place great location, tricky check-in The apartment condo was great once we got checked in however the check-in process was a little confusing and we got missed messages from the people we called. Anyone staying here has to be aware that it’s not like a hotel check-in you need to use the lockbox and find it yourself and check yourself in and check yourself out and there’s no one really on the property to help, the apartment condo was super comfortable and very beautiful in a great location however, there were a few things that were broken like the lid of the coffee pot and a couple other things that we reported right away. After working through the initial headache and problems getting checked in, it was a fantastic place to stay and would recommend if you can manage the check-in situation. ##### Brenda Stayed 11 nights in Jul 2024 ### 10/10 Excellent #### Katherine Jun 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The location at Jarvis and Dundas is ideal for walking, public transportation and sight seeing. Plenty of coffee, grocery options and shopping within a 10-15 minute walk. It's a quiet unit with fridge, microwave, coffee, washer/dryer, I was able to book last minute. Communication was prompt. I would book this unit again. I had issue with the elevator when trying to leave in the morning. We ended up taking the stairs. The staff at condo said elevator can be an issue. No other issues. I slept well. ##### Katherine Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Ethan Aug 4, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication I arrived to check-in to find an empty lockbox with no key in it. I was reassigned to a different unit that was dirty and not as advertised. The property management ignored my complaints for most of the 2 days of my stay claiming they would get into contact with me. I am still waiting to speak to someone. One of the most frustrating experiences I've ever had travelling. ##### Ethan Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Behrouz Jun 27, 2024 Disliked: Property conditions & facilities, communication No communication on check-in process. Keys were not in the lockbox even when we managed to get a hold of them to get the check-in info. It took 45 minutes to figure out how to get into the unit. And no willingness from landlord to try to correct it. ##### Behrouz Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Wilfred Sep 27, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Registration and damage deposit instructions were provided only 2-hour prior to check in, despite my effort of calling a couple days in advance. Check in instructions was never sent until I called manager after I arrived at lobby. The concierge cannot check you in. Property was not thoroughly cleaned, fridge had left over items from prior tenant. Dining table had a spill that was dried up and sticky. Chairs and sofa had food crumbs. There are more surprised underneath the removable dining chair seating cushion or dining placemat if you look hard enough! This is not a professional operation. Enjoy! ##### Wilfred Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Andy Jun 20, 2024 Disliked: Room comfort, communication #### Lots of missing item The photo doesn't match with the actual unit. There was full of clothes in dryer, loose tile with opening wall, shower leaks and spray water ceiling and floors of bathroom, wet towel with smell on bathroom, missing light bulb on desk stand. Called management company and they put me hold over 20 minutes and no correction happened. Staff online was not pleasant and raised voice. ![](https://a.travel-assets.com/ugc/hotel-reviews/AC6FE17AE0EAB4B63B6F30E9B1E9DE06BC5B2E731718885704139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1F0A683724AB325D372E647A177C5992DA8D12741718885704026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3FCBF9376B6766FCD3894604075DD0015FE7D9061718885703896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FEFA656FB560DF2330304E5FC2A55127602218B71718885703493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andy Stayed 1 night in Jun 2024 ### 6/10 Okay #### Danielle Jun 20, 2024 Liked: Cleanliness Disliked: Communication Check in says 4pm. Received a call at about 1pm asking me what time I was checking in, so I said I can come in a half hour. They said no sorry can’t be available until 4pm. So 4pm comes and I receive an email saying to check in and here are check in instructions to receive the keys. When I arrive there is no key in the lock box because they are still cleaning upstairs. I call and am told check in is normally 5pm. Even if that was true I did receive a call saying otherwise so why would they even bother calling to tell me the wrong time. They said I could speak to concierge to be let up but they wouldn’t allow me. The place was generally okay and clean enough. Was only there to sleep and that is all. Lots of loud parties in the building. There was not enough toilet paper or any back ups to stock with in the bathroom. ##### Danielle Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Verified traveller Jun 27, 2024 Disliked: Room comfort, communication #### A total mess I didn't stay there, in the end, though I tried. Arrived to find that their "lockbox system" is actually literally a bunch of real estate type lock boxes in zero order. When I finally called in a panic as I couldn't even find one for my room, they told me the key had been misplaced or not returned and they could "maybe" offer a room in another property (but not close by and I was already extremely late for the event I was in town for in the first place). A semi-security person at the door is polite but can't help. It's been over a week and still awaiting a refund - I require this as they still hold my "over a few hundred dollars" and I had to completely change my entire schedule. They are polite over the phone and via WhatsApp but the whole experience was a mess and I'm still awaiting my refund. ##### Verified traveller Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Novotel Toronto North York](https://www.expedia.ca/Toronto-Hotels-Novotel-Toronto-North-York.h16456.Hotel-Information) > > [Great Canadian Casino Resort Toronto](https://www.expedia.ca/Toronto-Hotels-Great-Canadian-Casino-Resort-Toronto.h94900038.Hotel-Information) > > [Courtyard by Marriott Toronto Mississauga/West](https://www.expedia.ca/Toronto-Hotels-Courtyard-By-Marriott-Toronto-MississaugaWest.h16656863.Hotel-Information) > > [Gladstone House](https://www.expedia.ca/Toronto-Hotels-Gladstone-House.h2397165.Hotel-Information) > > [Best Western Plus Toronto Airport Hotel](https://www.expedia.ca/Toronto-Hotels-Best-Western-Plus-Toronto-Airport-Hotel.h6644.Hotel-Information) > > [Delta Hotels by Marriott Toronto Mississauga](https://www.expedia.ca/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Mississauga.h11193.Hotel-Information) > > [Toronto Airport Marriott Hotel](https://www.expedia.ca/Toronto-Hotels-Toronto-Airport-Marriott-Hotel.h16617.Hotel-Information) > > [Delta Hotels by Marriott Toronto Airport & Conference Centre](https://www.expedia.ca/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Airport-Conference-Centre.h19088.Hotel-Information) > > [Old Mill Toronto](https://www.expedia.ca/Toronto-Hotels-Old-Mill-Toronto.h914322.Hotel-Information) > > [Courtyard by Marriott Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Courtyard-By-Marriott-Toronto-Airport.h687590.Hotel-Information) > > [Sandman Signature Toronto Airport Hotel](https://www.expedia.ca/Toronto-Hotels-Sandman-Signature-Toronto-Airport-Hotel.h1754017.Hotel-Information) > > [Alt Hotel Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Alt-Hotel-Toronto-Airport.h5178157.Hotel-Information) > > [The Broadview Hotel](https://www.expedia.ca/Toronto-Hotels-The-Broadview-Hotel.h18382156.Hotel-Information) > > [Holiday Inn Express Toronto East - Scarborough by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Express-Toronto-East-Scarborough.h20717.Hotel-Information) > > [Embassy Suites by Hilton Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Embassy-Suites-By-Hilton-Toronto-Airport.h8051.Hotel-Information) > > [Crowne Plaza Toronto Airport by IHG](https://www.expedia.ca/Toronto-Hotels-Crowne-Plaza-Toronto-Airport.h661795.Hotel-Information) > > [Hotel X Toronto, a Destination by Hyatt Hotel](https://www.expedia.ca/Toronto-Hotels-Hotel-X-Toronto-By-Library-Hotel-Collection.h19822661.Hotel-Information) > > [Montecassino Hotel and Event Venue](https://www.expedia.ca/Toronto-Hotels-Montecassino-Hotel-And-Event-Venue.h10331.Hotel-Information) > > [DoubleTree by Hilton Toronto Airport](https://www.expedia.ca/Toronto-Hotels-DoubleTree-By-Hilton-Toronto-Airport.h441192.Hotel-Information) > > [Holiday Inn Toronto - Int'l Airport by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Toronto-Intl-Airport.h538.Hotel-Information) > > [The Westin Toronto Airport](https://www.expedia.ca/Toronto-Hotels-The-Westin-Toronto-Airport.h19627.Hotel-Information) > > [Pan Pacific Toronto](https://www.expedia.ca/Toronto-Hotels-Pan-Pacific-Toronto.h19145.Hotel-Information) > > [Four Seasons Hotel Toronto](https://www.expedia.ca/Toronto-Hotels-Four-Seasons-Hotel-Toronto.h14358.Hotel-Information) > > [Monte Carlo Inn Airport Suites](https://www.expedia.ca/Toronto-Hotels-Monte-Carlo-Inn-Airport-Suites.h849781.Hotel-Information) > > [Sheraton Toronto Airport Hotel & Conference Centre](https://www.expedia.ca/Toronto-Hotels-Sheraton-Toronto-Airport-Hotel-Conference-Centre.h28002.Hotel-Information) > > [The Drake Hotel](https://www.expedia.ca/Toronto-Hotels-The-Drake-Hotel.h27718565.Hotel-Information) > > [Sandman Signature Mississauga Hotel](https://www.expedia.ca/Toronto-Hotels-Sandman-Signature-Mississauga-Hotel.h444543.Hotel-Information) > > [Radisson Hotel Toronto Airport West](https://www.expedia.ca/Toronto-Hotels-Radisson-Toronto-Airport-West.h1896310.Hotel-Information) > > [Toronto Don Valley Hotel and Suites](https://www.expedia.ca/Toronto-Hotels-Toronto-Don-Valley-Hotel-And-Suites.h8978.Hotel-Information) > > [DoubleTree by Hilton Toronto Airport West](https://www.expedia.ca/Toronto-Hotels-DoubleTree-By-Hilton-Toronto-Airport-West.h28549.Hotel-Information)