- Disliked: Cleanliness, staff & service
DON'T STAY HERE! Wet, grimy towels & bad cust serv
When we arrived there was ONE bath towel in the bathroom, no hand towels, no kitchen towel. There were 5 of us. I had to email to inquire about more (using international data, as we came from the US). I realize this is not a "hotel", but an apartment rented out as such, but I still would expect there to be towels for showering, as most people don't travel with their own. Also I like to have a separate towel to dry hands. They emailed back the NEXT AFTERNOON and said to look in the dryer. They were in there - still wet and gross with stains (wish I could post photo). SO gross. The ventless dryer would NEVER dry these towels the whole time we were there, no matter how long we dried them (laundry on vacation - FUN!). Get a laundry service RCMI!!! Guests like clean (dry)towels! Also the bathroom door had NO HANDLE on the inside. They had stuffed TP in the latch hole so the door wouldn't close all the way (cause who wants to use the bathroom with the door closed?). Well, if you DO want to - guess what - you can't open it back up (cause, no handle), so you have to knock and yell to get your family to open it and let you out. One time even that didn't work and we had to slide a butter knife under the door to my son so he could MacGyver his way out. Fun times!