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Overview of Isabella Hotel and Suites

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Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Isabella Hotel and Suites

2 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDowntown Yonge12 min walk
    Popular LocationRoyal Ontario Museum6 min drive
    Popular LocationYonge-Dundas Square7 min drive
    AirportToronto, ON (YYZ-Pearson Intl.)29 min drive

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Deluxe Queen Suite with Sofabed 

No guest room rating
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed

3.6/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Queen Bed

3.6/5 guest room rating
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

No guest room rating
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

No guest room rating
  • 112 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

No guest room rating
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Toronto

Located in Toronto, Isabella Hotel and Suites is in the city center and near a metro station. Royal Ontario Museum and Hockey Hall of Fame are cultural highlights, and travelers looking to shop may want to visit Toronto Eaton Centre and St. Lawrence Market. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's convenience to public transportation: Sherbourne Station is 3 minutes by foot and Carlton St at Sherbourne St Stop is 10 minutes.
Popular Location

What's nearby

  • Downtown Yonge - 12 min walk
  • Royal Ontario Museum - 6 min drive
  • University of Toronto - St. George Campus - 6 min drive
  • Yonge-Dundas Square - 7 min drive
  • Toronto Eaton Centre - 7 min drive

Getting around

  • Sherbourne Station - 3 min walk
  • Exhibition Station - 9 min drive
  • Pearson Intl. Airport (YYZ) - 30 min drive

Restaurants

  • Rooster Coffee House — 5 min walk
  • Red Rocket Coffee — 6 min walk
  • Church Street Espresso — 7 min walk
  • Keg Mansion — 7 min walk
  • The Croissant Tree — 8 min walk

About this property

Isabella Hotel and Suites

Toronto hotel in Downtown Toronto, near Royal Ontario Museum
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. All 38 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Free local calls, hair dryers, and free toiletries are among the other amenities that guests will find.
Isabella Hotel and Suites offers 38 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 31 2021 to March 1 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 30.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Isabella
Isabella Hotel
Isabella Hotel Toronto
Isabella Toronto
Isabella And Suites Toronto
Isabella Hotel and Suites Hotel
Isabella Hotel and Suites Toronto
Isabella Hotel and Suites Hotel Toronto

Frequently asked questions

Can I cancel my reservation for free at Isabella Hotel and Suites and receive a full refund?
Yes, Isabella Hotel and Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Isabella Hotel and Suites cancellation policy on our site for more details about any exclusions or requirements.
Is Isabella Hotel and Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Isabella Hotel and Suites?
Self parking is available for CAD 30.00 per night. Limited spots are available.
What time is check-in at Isabella Hotel and Suites?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Isabella Hotel and Suites?
Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Isabella Hotel and Suites located?
Located in Downtown Toronto, this hotel is within 1 mi (2 km) of Downtown Yonge, Royal Ontario Museum, and Ryerson University. PATH Underground Shopping Mall and Queen Street are also within 1 mi (2 km). Sherbourne Station is only a 3-minute walk and Carlton St at Sherbourne St Stop is 10 minutes.

Overall score and ratings

3.3
Rating 5 - Excellent. 122 out of 994 reviews
5 - Excellent 12%
Rating 4 - Good. 339 out of 994 reviews
4 - Good 34%
Rating 3 - Okay. 296 out of 994 reviews
3 - Okay 30%
Rating 2 - Poor. 141 out of 994 reviews
2 - Poor 14%
Rating 1 - Terrible. 96 out of 994 reviews
1 - Terrible 10%

3.4/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean shower and linens clean nice quiet room very comfortable bed hotel staff nice friendly will definitely stay again 👍 i stayed four nights so comfortable and peaceful.
Stayed 3 nights in Jan 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The I had was incredibly small and the door didn't lock. I was moved to the room below that was about the same size. The bed sheets had spots/stains on them in both rooms. The bathroom, although small, seemed to be the nicest part of the room but it wasn't super great. The windows in my room were cracked. The furniture is old and no well taken care of. The thermostat didn't work. The elevator is dated and very sketchy, also only holds about 1 persons - maybe 2 if you squeezed but wouldn't recommend. I have stayed in a lot of other places that were about the same price as this that were in better condition. Very disappointed. I only booked here as it was walking distance to my appointment the next day. Will not book again.
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed
Our front desk staff was very helpful and tried to accomodate, but our sofa bed had sheets that had not been changed, there were crumbs and hair, the bathroom door couldn't close all the way, the TV didn't work, the table legs were broken, we had to prop them up with pillow cases so it wouldn't wobble, the windows were not operating, and it's old, so the noise from outside was intense, felt like all the windows were open 100% of the time!
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

3/5 Okay

Business traveller
Liked: Cleanliness, amenities
Nice and clean place . Little small room But overall good.
Stayed 1 night in Sep 2020

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