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Reviews of Country Inn & Suites by Radisson, Toronto Mississauga, ON

3.5 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 777 reviews" "
Rating 8 - Good. 294 out of 777 reviews" "
Rating 6 - Okay. 163 out of 777 reviews" "
Rating 4 - Poor. 78 out of 777 reviews" "
Rating 2 - Terrible. 60 out of 777 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed for renovations
It was closed for renovations. We were NOT told by the hotel or by hotels.com We had to struggle to find another hotel No compensation.
Stayed 1 night in Jun 2023

2/10 Terrible

Jason

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
front desk good service , breakfast staff bad service , asking for voucher even see us that we are in pajama , take a match and ask yourself who is going on -5 in pajama ti get breakfast except people who are already in hotel Breakfast is not breakfast get couple peaces of bread ( eggs and bacon or sausage you have to pay $11.99 per plate) and got a small fruit plate that is call breakfast for us , server telling my wife even on voucher is written 2 adults 2 kids telling o they are not kids if they are 12 and 10 years old , bad stuff on breakfast area , we put in garbage fruit plates cos they are old and some spoils second day we even did no afford to talk to them we just skip it so DO NOT COUNT BREAKFAST EXCEPT IF YOU PAY PER PLATE $11.99. Pool was closed and gym also closed , Except if we get voucher for 1 day we will stay in property other wise No .
Stayed 4 nights in Mar 2020

6/10 Okay

Nathalie

Stayed 4 nights in Mar 2020

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Mackie, Norfolk

Business traveller, Travelled with group
Edwards sent us to the Radisson Airport West as they were doing Renovations. Why take reservations if you are going to be closed. Hmmm We got a great room at the Radisson, though.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Lumi, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the airport. Easy access from the higways
Stayed 1 night in Feb 2020

8/10 Good

Isa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing we had a problem was the breakfast the bread had mold on it they took it back put new bread on top of old bread .
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Very messy with construction still in February, noise kept me awake one night.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

MERLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good...been there four or 5 times now
Stayed 2 nights in Feb 2020

8/10 Good

xin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Nicholas

Business traveller
Liked: Staff & service
Average stay
The hotel has construction. Hence it lacked the ambience and cleanliness of a good hotel. Room was fine.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is close to the airport and easy to find
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is going major renovation. Dust all around. Building and material staff on corners. Elvator dusty. There is a solid sharp metal pieces attaced to beds side. My wife and me got hit by it. Very painfull. Bad experience.
Stayed 2 nights in Jan 2020

6/10 Okay

ABarth, London, Ontario

Travelled with partner
Liked: Staff & service
The hotel is currently under construction, so if you take that into consideration, the hotel was alright for the quick/cheap overnight stay before our flight out of Pearson. Breakfast could have been better (small selection, no fridge to keep anything cold)
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only thing we liked was the price, we were not expecting the place to be under renovation and we thought we were going to be able to enjoy a pool only to find out the it was an outdoor pool. We should have been forwarned about the condition of the hotel. The breakfast was quite average, there was no fruit of any kind ? The toilet plugged both days we were there. Planes fly over the building constantly, very noisy and there was a knocking noise on the second night outside our hotel room at 3:00 am that woke us him and it went on for a longtime. Overall a very poor experience and if we knew the conditions of this hotel we would not have stayed there. I guess it's true what they say you get what you pay for, even at the reasonable price it was too high for what we got or didn't get.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didn't know renovations were going on at the time of booking. Disappointed.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All is ok About proprty . I liked to stay there. Next time I will choose this again.
Stayed 1 night in Jan 2020

6/10 Okay

Jeff, Prince george

Travelled with family
Disliked: Amenities
Under renovations when we were there. Good price but no airport shuttle service. Cost $45 each way to the airport. Room was clean enough. Comfy beds.
Stayed 1 night in Jan 2020

6/10 Okay

Joan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed
Although the room was clean, the hotel was undergoing major renovations and halls were littered with electrical lights etc. If we had of known this when we booked, we would have chosen another hotel as we had children with us. Breakfast was good. Did not appreciate ongoing work in the halls at 8 a.m.
Stayed 1 night in Jan 2020

6/10 Okay

Sudarsan, Mississauga

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I got the room for a cheap rate, which was pretty good when you look at the price of similar hotels in the area for such a short notice. I was happy in that aspect only. The hotel was under renovation and everything seemed to be dilapidated condition. They will be under renovation till end of Feb 2020 as per the notice I saw in the elevator. Breakfast was standard, there is a waffle maker in the kitchen, which was pretty nice. No eggs, sausage etc, which made me give them a lower rating. Staff was very helpful as I needed additional time for check out. Overall, good hotel.
Stayed 1 night in Jan 2020

4/10 Poor

Chantal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The zbed was veery uncomfortable, the placewas fully under construction with out warninzg
Stayed 1 night in Jan 2020

4/10 Poor

Dannyal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay
The property was under renovation, toomuch spots of paint and carpets were dirty. No good choice of breakfast
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Under renovation a far from that good and safe place.
Stayed 1 night in Jan 2020

8/10 Good

S

Travelled with family
Under renovations - not really a good look, however we needed a room for the night. The room was neat and clean which was more important for what we needed.
Stayed 1 night in Jan 2020

10/10 Excellent

Baljot singh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall... thank you . Clean spacious room. Near maim area
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was present rumours clean good night sleep quotes to my amenities goodbye service I'll come back yet
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Pricing was good, under construction so a little messy around the edges
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
The whole place was under construction...they should probably list that on Expedia/Trivago/etc. I had mentioned multiple times that I wanted the complimentary late checkout til noon, yet housekeeping still entered my room at 11am with no knocking, no notice, when my door had the DND sign on it.
Stayed 1 night in Jan 2020

8/10 Good

merlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Had a wonderful time
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
I was disappointed to discover that the facilities were under renovations. My children are a little older and I understand when something is dangerous, however, if they had been younger, there were a number of safety concerns. Aside from the renovation aspect, the staff were very nice and accommodating, the room was clean and we enjoyed hanging out in the pool at their partnered hotel and once the renos are complete, I would gladly visit again!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction. Overall terrible stay. And my company was awful too. Lol
Stayed 1 night in Dec 2019

8/10 Good

Sanj, Brampton, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked this hotel. Especially knowing Hilton is the parent company. However, they held $250 deposit and the room had to be paid before I got the key. Found that a bit odd. They were in a renovation stage so the entire hallway and lobby was in pieces. If anyone wants to rent perhaps wait for the renos to be finished by the end of Feb. Overall the room was decent (needs to be freshened up with a newer bathroom look). The bed was good. Smart tv was good. Pillows need to be replaced they had a long life. Soggy. I had the jacuzzi King room for the price i was impressed. Overall rating out of 5 for the room 4/5 . I recommend this hotel. Indeed.
Stayed 1 night in Jan 2020

10/10 Excellent

Carm, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff extremely friendly. Would definitely recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Gagandeep Singh

Disliked: Staff & service, property conditions & facilities, room comfort
Good hotel, Bad management.
I stayed in the hotel for 8 days. The room was nice and the location is good, if you drive. They serve breakfast in the morning which is very basic - bread, cheese, juice and coffee. I had no issues for first 5 days and I was out of hotel for the most part for all day long, visiting my friends and family. For the last 3 days, I had a very horrible experience. Here is how: There is construction going on on 3rd floor and my room was on 2nd. For a change, I decided to get up late and stay in hotel, and that was a huge mistake. On 6th day, the sound of drilling machine right above my head woke me up and when it didn't go away for an hour, I called the front desk and was told that there is nothing they can do about it and they have no rooms on first floor. Somehow, I let it go. Same thing happened on 7th and 8th day but this time the front desk girl assured that this is bad experience for me and the manager will for sure refund me for the last 3 days. When I checked out and asked the same girl about the refund she promised, I was told that her manager thinks that "IF HE GIVES DISCOUNT TO ONE CUSTOMER, EVERYONE WILL ASK FOR IT". I did NOT ask for a discount, but refund for 3 horrible days. I couldn't rest for 3 days in the hotel room and woke up with a Headache. That was was insensitive on their part. Without any argument but a promise that I will write all details in the review, I thanked her and left the hotel. PS: The manager's name as told by the front desk girl is Prashanth.
Stayed 8 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ready for guests
Staff was friendly and this property have great potential However during my visit, the property is fully falling apart and is under renovation and looks very bad inside. It was overpriced for the condition it was in.There were electrical wires hanging out of the wall where the fire alarm should be in my room. Room was not cleaned properly. Breakfast was not buffet but continental. This was not advertised as continental ( false advertising). This place is not ready for guests there was construction materials in the lobby and all over the property.
Outside the rooms
Lobby
Mould in the bathroom ceiling
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was outdated and could use an update. The halls and entrance were being renovated and all the baseboard had been pulled off but none of the drywall dust was picked up. It got on my wife's black outfit and made a heck of a mess of her clothes as we were going to her company's Christmas function. I DO NOT recommend this place to anyone.
Stayed 1 night in Dec 2019