Standard Double Room, 2 Double Beds, Non Smoking

Reviews of Quality Inn Toronto Airport

2.5 out of 5
Quality Inn Toronto Airport
6355 Airport Rd, Mississauga, ON

Reviews

7.8

Good

Rating 10 - Excellent. 561 out of 1520 reviews" "
Rating 8 - Good. 466 out of 1520 reviews" "
Rating 6 - Okay. 252 out of 1520 reviews" "
Rating 4 - Poor. 125 out of 1520 reviews" "
Rating 2 - Terrible. 116 out of 1520 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

BFaye

Travelled with partner
Liked: Cleanliness, staff & service
A perfect inexpensive hotel with free shuttle to and from airport. Friendly staff, full breakfast! Not just a muffin and coffee. The hotel is older but facilities have been upgraded. Issue of concern is no elevator to second floor rooms.
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Travelled with partner
Close to the Airport
Stayed 1 night in Mar 2024

10/10 Excellent

gropp

Travelled with partner
No elevator
Stayed 1 night in Mar 2024

8/10 Good

Ivona

Liked: Cleanliness, staff & service
We have stayed at this hotel previously, and we like the location, the fact that there's a pub, a convenience store and restaurant right on premises, and that it's pet friendly. It's definitely not fancy, but if you just need a layover hotel at a reasonable price, this place fits the bill. My only gripe this time around is that I had to wait for the shuttle for some 40 minutes at the airport.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap
Stayed 1 night in Mar 2024

8/10 Good

Jason

Stayed 1 night in Mar 2024

6/10 Okay

Paul, Goderich

Travelled with partner
Liked: Cleanliness, staff & service
It is getting to look run down.
Stayed 1 night in Jan 2024

6/10 Okay

paula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Price was excellent but the bed was too hard. Wouldn’t hesitate to return if that was remedied.
Stayed 1 night in Feb 2024

8/10 Good

Eric

Travelled with partner
Liked: Amenities
Lack of information for shuttle pick up at airport...spent an hour waiting.
Stayed 1 night in Mar 2024

6/10 Okay

Bill

Travelled with partner
Liked: Staff & service
No elevator. Stairs were narrow.
Stayed 1 night in Mar 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Clean rooms for a quick stop over. Front desk staff could be a bit friendlier.
Stayed 1 night in Mar 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the bus from the airport to hotel really should be cleaned the rest of the stay was perfect very friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort and excellent services so far. The area around the resort is high poverty but I’m not complaining. Just an observation
Stayed 1 night in Mar 2024

8/10 Good

Jairie

Travelled with group
Liked: Staff & service
Was fairly good for the money but parking situation was tough and no smart tv which in 2024 is just a bit inconvenient but other then that it was alright

8/10 Good

Harold

Business traveller
Liked: Cleanliness, staff & service
Getting to my room was difficult. Somewhat dangerous with my heavy bag. Multiple stairways. Staff unavailable in early morning while waiting for shuttle. On the positive side, staff on arrival very kind. Room quite pleasant and clean. Good coffee pot and coffee in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and practical. No problems. A bit noisy and utilitarian.
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient and clean place to stay after an evening arrival at Pearson. Shuttle driver was on time and really pleasant. Check in was easy with night manager Sandra. The room was easy to access with our rolling luggage. Looking forward to trying the complimentary breakfast today. It would be great if the shuttle pick up locations from each terminal were listed on the website. I suspect it would save the staff a lot of phone calls. Although Sandra was very patient with me when I called… and all the calls she took during our check in. 😃
Stayed 1 night in Mar 2024

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I shared room with my daughter before we flew to Mexico loved being close to the airport the shuttle bus and food was close by because we didnt have a vehicle so it was perfect will do it again
Stayed 1 night in Jan 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Rosemary

Liked: Cleanliness, property conditions & facilities
Airport shuttle times
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Somewhat Dated but clean and convenient for the price.
Stayed 1 night in Feb 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Good and close to airport. Shuttle is nice but pickup is soooo far away from where we exit.
Stayed 1 night in Mar 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we didn’t stay very long as our flight was delayed by several hours we were able to shower and get refreshed before returning for a secondary flight this morning dry very quick stay
Stayed 1 night in Mar 2024

10/10 Excellent

Par

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for an overnight , cramped room. Other guests were noisy. Stayed here on our return trip. Room was much better and was quieter.
Stayed 1 night in Mar 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice cheap option and conveniently close to Pearson.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen, Brossard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside the airport
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Staff were great. Lugging three suitcases up two flights of stairs and then down a few and repeating when leaving was painful!
Stayed 1 night in Feb 2024

6/10 Okay

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

STUART

Liked: Staff & service, property conditions & facilities
Good value, conveniently very close to airport, good shuttle service, room was clean and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Jose, Nashville

Business traveller
Liked: Cleanliness, staff & service
Just outside YYZ. Super convenient location! No frills. Very simple. Somewhat outdated.
Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
Thank-you for staying with us and for providing feedback about your stay. We appreciate your kind words about our convenient location. Please note that we are always updated our rooms and amenities to better serve our guests. We hope that you will try us again and experience this.

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is to close to the airport, very hard to sleep with airplanes taking off every 15 to 20 minutes. Everything else was fine.
Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
Thank-you for staying with us. Airplanes do sometimes cause noise, being so close to the airport. But we do hope that you were rested otherwise.

6/10 Okay

Marilyn

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the airport and price are what attracted us to this location.
Stayed 1 night in Jan 2024
Response from GM on Mar 1, 2024
Thank-you for staying with us and for providing feedback about your stay. We appreciate your kind words about our ideal location and favorable price.

8/10 Good

Janet

Liked: Staff & service
Very kind and helpful staff.
Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
Thank-you for staying with us. We appreciate your kind words about our kind and helpful staff.

10/10 Excellent

Suzannah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to overnight hotel between flights! Clean and budget friendly.
Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
Thank-you for choosing us. We appreciate your kind words and wonderful reviews.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was very polite.
Stayed 1 night in Feb 2024

4/10 Poor

Gerald

Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
Thank-you for staying with us and for providing feedback about your stay.

6/10 Okay

Marnie

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from GM on Mar 1, 2024
Thank-you for staying with us and for providing feedback about your stay.

4/10 Poor

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our hotel room was beyond dirty. The door to the bathroom was covered in dirt, the bathroom floor filthy and hadn’t been swept. It appeared as though a renovation had been done by a bad contractor and nothing was cleaned up afterwards.
Stayed 1 night in Feb 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024