Free daily buffet breakfast
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Reviews of Comfort Inn Newmarket

2.5 out of 5
Comfort Inn Newmarket
1230 Journey's End Circle, Newmarket, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 1003 reviews" "
Rating 8 - Good. 403 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and lots of parking
Stayed 1 night in Apr 2024
Response from FOS on Apr 17, 2024
Thank you for your review

10/10 Excellent

Cynthia, Perth Amboy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from FOS on Apr 17, 2024
Thank you for your review.

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked and charged for ground floor did not get ground floor
Stayed 1 night in Apr 2024
Response from FOS on Apr 16, 2024
Thank you for your review.

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with this facility was very good. Desk clerk was so friendly and helpful.
Stayed 1 night in Apr 2024
Response from FOS on Apr 16, 2024
Thank you for your review. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well laid out. Staff were friendly. Overall, good experience
Stayed 1 night in Apr 2024
Response from FOS on Apr 10, 2024
Thank you for your revoew.

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant surprise as I knew this hotel was build many years ago. But it has been renovated and is clean, bright, and comfortable. Great value.
Stayed 2 nights in Apr 2024
Response from FOS on Apr 9, 2024
Thank you for your review.We hope to welcome you back again soon.

8/10 Good

Charity

Travelled with family
Disliked: Amenities
Good stay for the price. Room clean. Comfortable bed. Terrible pillows but typical of all hotels it seems. Breakfast good. Would recommend.
Stayed 1 night in Apr 2024
Response from FOS on Apr 9, 2024
Thank you for your review.

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from FOS on Apr 9, 2024
Thank you for your review.

8/10 Good

Alana

Travelled with partner
Breakfast - cold and not good quality. Was better in past.
Stayed 2 nights in Mar 2024
Response from FOS on Apr 9, 2024
Thank you for your review.

6/10 Okay

Nancy

Travelled with family
Breakfast was not so great.
Stayed 3 nights in Mar 2024
Response from FOS on Mar 25, 2024
Thank you for your review, we are sorry to hear of your concerns.

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay nice staff always willing to help you in any way.
Stayed 3 nights in Mar 2024
Response from Corey on Mar 24, 2024
I am glad to hear that you enjoyed your stay with us. We try our best to help guest as much as we can. Yours truly,Corey(Guest Service Representative)

10/10 Excellent

Galadriel

Liked: Cleanliness, staff & service, property conditions & facilities
When young girls outside our room were making a ruckus, a simple call to the front desk and they kindly came and asked the girls to be quiet. It was appreciated that both parties were approached and taken care of kindly.
Stayed 2 nights in Mar 2024
Response from FOS on Apr 3, 2024
Thank you for your review, we are sorry to hear of the noise outside your room during your stay with us however we are happy to hear that our staff was able to deal with it right away.We hope to welcome you back again soon.

8/10 Good

Shane

Liked: Cleanliness
No elevator
Stayed 1 night in Mar 2024
Response from FOS on Mar 25, 2024
Thank you for your review.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly as expected! Clean, simple check in and out. Pretty good breakfast, too! No complaints.
Stayed 1 night in Mar 2024
Response from FOS on Mar 22, 2024
Thank you for your review, we are pleased that you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 Excellent

Melanie

Stayed 1 night in Mar 2024
Response from FOS on Apr 10, 2024
Thank you for your review.

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time my brother stayed at this hotel very comfortable
Stayed 6 nights in Mar 2024
Response from FOS on Mar 21, 2024
Thank you for your review, we hope to welcome you brother back again soon.

6/10 Okay

DJ

Disliked: Staff & service
Older style motel. Very dated but fairly clean. Comfortable beds and pillows. This hotel is overpriced though. Other hotels with similar rates are newer, cleaner and have more amenities
Stayed 1 night in Mar 2024
Response from FOS on Mar 18, 2024
Thank you for your review and for bringing your concerns to our attention

4/10 Poor

Brenda

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
The hotel was nice and quiet. Lady at the desk at check in was awesome. However when i went to check out, the lady at the counter was not paying attention to what was being said at all. I asked for housekeeping to be done during my business stay and no housekeeping was done. Not impressed
Stayed 3 nights in Mar 2024
Response from FOS on Mar 15, 2024
Thank you for your review and for bringing your concerns to our attention, we will be following up with our housekeeping department.

8/10 Good

Shay

Stayed 1 night in Mar 2024
Response from FOS on Mar 18, 2024
Thank you for your review.

4/10 Poor

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were 5 people ahead of me to check in amd it took me 25 minutes to get to the counter. There needs to be 2 people at the front desk during busy times.
Stayed 1 night in Mar 2024
Response from FOS on Mar 13, 2024
Thank you for your review and for bringing your concerns to our attention.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff, conveniently close to highway.
Stayed 2 nights in Mar 2024
Response from FOS on Mar 13, 2024
Thank you for your review, we are pleased that you enjoyed your stay with us.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 2 nights in Mar 2024
Response from FOS on Apr 16, 2024
Thank you for your review.

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Great stay. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from FOS on Mar 13, 2024
Thank you for your review, we are pleased that you enjoyed your stay with us and we look forward to welcoming you back again

8/10 Good

barbara, Zurich

Stayed 1 night in Mar 2024
Response from FOS on Mar 25, 2024
Thank you for your review

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel, but staff are h wry accommodating
Stayed 1 night in Mar 2024
Response from FOS on Mar 6, 2024
Thank you for your review

8/10 Good

Rachelle

Liked: Cleanliness, property conditions & facilities
The service was slow. Only one person working to check in a huge group of people arriving at once on a Friday evening
Stayed 1 night in Mar 2024
Response from FOS on Mar 6, 2024
Thank you for your review.

8/10 Good

Kassandra

Stayed 1 night in Feb 2024
Response from FOS on Mar 21, 2024
Thank you for your review.

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for me and my 11 year old sons. In town for hockey, and needed a spot for the night. Very reasonably priced.
Stayed 1 night in Feb 2024
Response from FOS on Feb 20, 2024
Thank you for your review, we value your feedback and are pleased that you enjoyed your weekend with your sons.

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FOS on Feb 20, 2024
Thank you for your review.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from FOS on Feb 15, 2024
Thank you for your review.

8/10 Good

Aint_no_

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
Stayed 1 night in Feb 2024
Response from FOS on Feb 13, 2024
Thank you for your review

10/10 Excellent

Sasja

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and made the check-in process very quick. They accommodated our large group and made sure we all had everything we needed. We really enjoyed our stay here and look forward to staying again.
Stayed 2 nights in Feb 2024
Response from FOS on Feb 13, 2024
Thank you for your kind review, we are pleased that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Excellent

Ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2024
Response from FOS on Jan 30, 2024
Thank you for your review

4/10 Poor

Ainley

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff are very friendly and accommodating. The rooms are very comfortable. A decent breakfast. The low rating is over the dust in the building. While surfaces were clean, the vents were visibly covered in dust. After two nights my eyes were very red, swollen and sore. I was unable to sleep because I became so congested. - this cleared up each day after being out of the building. Other people from my group noted the same thing. It is unfortunate as this hotel is four or five star rating in all other ways. Perhaps a good duct and ventilation cleaning could remedy this.
Stayed 2 nights in Jan 2024
Response from FOS on Jan 30, 2024
Thank you for your review, and for bringing your concerns to our attention.

10/10 Excellent

Geoff

Stayed 2 nights in Jan 2024
Response from FOS on Feb 13, 2024
Thank you for your review

8/10 Good

Adithya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price.
Stayed 1 night in Jan 2024
Response from FOS on Jan 22, 2024
Thank you for your review

10/10 Excellent

Yashar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people.....:))
Stayed 4 nights in Jan 2024
Response from FOS on Jan 18, 2024
Thank you for your kind review, we hope to welcome you back again soon.

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FOS on Jan 16, 2024
Thank you for your review.

10/10 Excellent

Bharat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from FOS on Jan 16, 2024
Thank you for your review.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from FOS on Jan 16, 2024
Thank you for your review.

10/10 Excellent

Shirley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean great staff and check in was easy we arrived early and were allowed to go to the room right away
Stayed 1 night in Jan 2024
Response from FOS on Jan 10, 2024
Thank you for your kind review, we are happy to hear that you enjoyed your stay with us and we hope to welcome you back again.

8/10 Good

Tammy, BARRIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOS on Jan 10, 2024
Thank you for your review

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from gm on Jan 5, 2024
Thank you for your review

8/10 Good

Zacharie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOS on Jan 2, 2024
Thank you for your review.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place keeps getting better
Very nice. Recently updated. Good work on bathroom Reno. Included breakfast seems to be improved over the many decades of us using this place. Environmental control accurate, heating unit super quiet. Only issue was with the desk lamp that throws light in all downward directions making reading hard where light travels horizontal into one’s eyes. But who “writes “ anymore. Quiet plumbing not many electrical outlets
Stayed 2 nights in Dec 2023
Response from FOS on Dec 28, 2023
Thank you for your review and for your comments, we are happy to hear that you enjoyed your stay with us, and we hope to welcome you back again soon.

8/10 Good

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel to visit with dog. Would recommend and will be retuning next visit to the area
Stayed 1 night in Dec 2023
Response from FOS on Dec 28, 2023
Thank you for your review, we are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next stay in the area.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from FOS on Dec 28, 2023
Thank you for your review

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOS on Dec 22, 2023
Thank you for your review, we hope to welcome you back again soon.

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOS on Dec 22, 2023
Thank you for your review, we hope to welcome you back again.