Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 11-Feb-2016
When I came my room was ready even though it was early before check in time. My room was clean and when I needed a wake up call it came on time as well.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel close to airport

Posted 8-Feb-2016
Cons: Nothing
Location: We were there overnight and it was close to the airport.
Convenient to have restaurant in the hotel and shuttle service to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveller from temiscamingue

Posted 7-Feb-2016
Friendly staff very helpful and the room was good for the price
1 out of 5
by A verified traveller

Posted 7-Feb-2016
Terrible experience. Staff was unhelpful and aggressive.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel for the price

Posted 6-Feb-2016
Pros: Close to TCC and friendly stuff.
Cons: Second treadmill and making sure that enough parking is for hotel guest.
Location: TCC was close for work.
Overall it was a good stay. Parking was an issue, too many park and fly spots are taken and we had a hard time finding parking at night. The pool was under renovation and only one treadmill which was busy a couple of times. The water boiler broke one morning and we had no hot water. The stuff was really nice, rooms were always clean. Someone made a mistake with the parking situation and the boiler was no ones fault. It felt like the perfect storm. Stuff handled it well and stayed polite even with a difficult situation. It was close the TCC were we had a trade show. We were able to take the back road to the TCC which meant we were not stuck in traffic on Dixon for 30min.
5 out of 5
Recommended
for Everyone
by A verified traveller

Going back again. Clean simple rooms

Posted 5-Feb-2016
Clean hotel. Comfortable. Right across from woodbine.
1 out of 5
by A verified traveller from Northern Ontario

Close to Toronto Pearson Airport...

Posted 2-Feb-2016
Pros: Close to the airport...easy to get to from Northern Ontario
Cons: Customer Service, repair chipped paint, freshen up rooms.
Location: Toronto North
NEVER will we ever stay here again nor would we recommend it to anyone...we are not hard to please people at all but we arrived there with 3 small children for a stay before heading to Florida...when we arrived we were told there was no place for us to park and that we would have to park at the airport...we found a ParkNFly lot that we could park at and the hotel would not even come and shuttle us back to the hotel...they were extremely rude, didnt care that they were leaving us and our children high and dry...they have a huge parking lot, not even half full...wouldnt refund our money so we could go elsewhere ... rooms are not in the best condition either.
3 out of 5
Recommended
for Everyone
by A verified traveller from HK

Reasonable priced Hotel close to the airport

Posted 21-Jan-2016
Pros: close to the airport
Cons: air conditioning
Location: The hotel is close to the Woodbine racing course and a shopping mall(3 minutes drive).
The hotel is okay, you get what you paid for. I stayed at the hotel for a week, and for few days, there is not parking spaces at the hotel at night time. I believe some of the car is parked by outsiders, and the management does not care.
1 out of 5
by A verified traveller from Montreal

Terrible Hotel and Staff are thieves..

Posted 5-Jan-2016
They stole my credit card information and charged me for things I did not take. I am in dispute with them on the credit card charges. Terrible staff, unclean place.. Please avoid..
5 out of 5
Recommended
for Everyone
by A verified traveller

I only stayed one night

Posted 1-Dec-2015
Pros: -clean -fairly modern -friendly front desk staff
Location: -woodbine slots -woodbine shopping centre
I always check the room for bedbugs and cleanliness before I unpack. There was no bugs and the room was very clean. The front desk staff was very efficient and friendly. Other than that I didn't have any other staff interaction. I would definitely stay here again