Ratings based on 444 Verified Reviews

3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller fromSaudi Arabia/Palm Springs, CA

Ok place to sleep between flights

Posted 18-Jan-2017
The food was nice in the restaurant- we ate dinner there because nothing else around... pleasantly surprised with quality of food... in the morning we walked to a Tim Hortons... for coffee Kind of expensive for what it was...
5out of 5
Recommended
for Everyone
by A verified traveller

Good service to and from airport

Posted 13-Jan-2017
Pros: Good service
Cons: No
Location: No idea
Didn't stay long. Was an overnight. Maybe 6 hours. But was great!
4out of 5
Recommended
for Everyone
by A verified traveller fromHamilton, Ontario

Nice economical hotel

Posted 11-Jan-2017
Pros: Clean, location, economical.
Cons: Parking rates specified ahead of time.
This hotel was for the most part quite good - economical, near the airport, comfortable, friendly and clean. I was disappointed when I arrived that I would have to pay for parking ($50) while we were away on vacation (the facility has free parking - I had called ahead of time about leaving our vehicle there while we were away and was assured that this was not a problem). I also made several requests to the staff for a cot in our room at both ends of our vacation stay (prior to leaving and arriving home), only to arrive both times to not have one ready (we returned in the middle of the night).
4out of 5
Recommended
for Everyone
by A verified traveller fromFL

Nice hotel central to key places

Posted 3-Jan-2017
Pros: Its location..... being close to the airport, the freeway and a few shopping areas.
Cons: Carpets... Bright colors would make room warmer and more inviting
Location: GREAT Jamaican restaurant in shopping plaza next door.
Staff was very cordial and accommodating. Amenities were satisfactory.
5out of 5
Recommended
for Everyone
by A verified traveller fromMB

Posted 22-Dec-2016
Nice hotel Is my second time in there friendly staff clean rooms I enjoy my stay
4out of 5
Recommended
for Everyone
by A verified traveller fromontario

Clean hotel close to Humber college

Posted 14-Dec-2016
Room was clean, a little small and outdated but looks like they may be working on that, bathroom had brand new countertop and sink. Staff were friendly. I chose this hotel because it was less than 5 minutes from Humber college, didn't look at reviews or anything so wasn't sure what to expect, overall I was very satisfied and would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller fromKingston

close to the airport

Posted 5-Dec-2016
very good except the dinner was inedible. The staff did, however, remove the cost of the filet mignon from final bill. Excellent way to satisfy the customer.
3out of 5
Recommended
for Everyone
by A verified traveller fromOttawa

Posted 30-Nov-2016
Pros: Close to malls
Cons: Don't know
Location: Shopping mall and that's about all.
Wondering why the amount on my Visa is not the same as the amount quoted when I booked. It is only a matter of cents but this has never happened before.
3out of 5
by A verified traveller

Not bad for the money

Posted 27-Nov-2016
Entire floor smelled like smoke, rooms were ok but it felt old with a need to update. Non smoking should mean non smoking. Not too bad for just and overnight sleep
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2016
First room I stayed at had a decent view and was more cozy (was an edge room on the 10th floor). Second room on the same floor I stayed at, you can tell it was older and not as pleasing given the broken dresser handle and condition of the heater and aged walls. Staff were very nice and accommodating though given my busy schedule.