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Reviews of Econo Lodge University

2 out of 5
Econo Lodge University
2525 W. 6th St., Lawrence, KS

Reviews

6.8
Rating 10 - Excellent. 135 out of 612 reviews" "
Rating 8 - Good. 191 out of 612 reviews" "
Rating 6 - Okay. 138 out of 612 reviews" "
Rating 4 - Poor. 74 out of 612 reviews" "
Rating 2 - Terrible. 74 out of 612 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Farhan, Irvine

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down motel with musky rooms, paint pealing off walls, hot water shuts off sporadically, 'Free breakfast' advertised is only 2 types of cereal, coffee in a flask, banana and orange. Photos are photoshopped to show bright rooms and reception. We had booked and prepaid for 17 nights, but only stayed in the hotel room for 2 nights. Worst experience.
Stayed 17 nights in Mar 2024

8/10 Good

Clifford

Stayed 1 night in Mar 2024

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service
This is a "get what you pay for" motel,not alot of frills, but bed was comfortable enough, iur king bed only had three small pillows and when I requested two more the obliged.... for the money we spent I was very pleased!!
Stayed 1 night in Mar 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Mar 2024

4/10 Poor

Sandra

Stayed 1 night in Mar 2024
Response from tj on Mar 12, 2024
how can you give us a reviews you did not check in?

6/10 Okay

Christina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
For $65/night, it was acceptable- not outstanding. The room did not smell of smoke! That was very important to us. The shower & sink were very slow to drain.
Stayed 2 nights in Mar 2024

6/10 Okay

Edward

Liked: Staff & service
Disliked: Amenities
Under construction
Stayed 3 nights in Feb 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in for one night in January and it was one of the worst hotel experiences I've had. The room I got had chips in the bed and the pillows were yellow and filthy. I went down to the desk to switch rooms, not too happy because I was exhausted and it was cold outside. They gave me a different room, which i appreciated. However, I had left some items up in my original room and had to go back to the front desk to have them let me back in to the first room to grab them. They did. Then I realized that I had left my cell phone in my first room and had to go BACK to the front desk to have them let me in again. The guy working the front desk actually said to me "You've already been back in here 2 times ma'am", as if I was doing something wrong. Guess what? I wouldnt have HAD to come back to the desk at all if I had been placed in a room that wasn't dirty! Another employee did apologize to me for his coworker's behavior when I checked out the next day, but I don't appreciate being shamed for having to deal with an inconvenience THEY caused. I'll never stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Larry

Liked: Staff & service
Disliked: Amenities
Had to take room on 2nd floor with outside steps and entry. They were updating lower floor rooms. No elevator. I am slightly handicapped, so I don't recommend for HC folks. Otherwise everything else was okay. Very small room though. Expedia app said breakfast included, but there was no breakfast.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

I was here out of state working. It stated it had breakfast at 6am. The photos are very deceiving. The breakfast was grab and go at the office. The office was not open some days at 6 or 7 am.
Stayed 8 nights in Dec 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a long way from Texas on a cold night!
it was awesome, have stayed here in march granddaughter is in Haskell!
Stayed 1 night in Jan 2024

2/10 Terrible

Bradley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and doing the best they could in the situation. But when I arrived for check in I was informed they didn’t have working room keys so each time I wanted to get in the room I had to get in touch with them to be let in. Was staying in town for NYE so was obviously going to be coming in late at night. Which I did inform the staff of when I checked in and they again did their absolute best to accommodate but it still wound up with me waiting in the cold to have my room I paid for unlocked. If this had been communicated somehow I probably wouldn’t have booked here and I would hesitate to do so in the future.
Stayed 1 night in Dec 2023
Response from shal on Jan 11, 2024
Thank you for completing the online survey.Your feedback is important to us and helps in our efforts to make improvements for all our guests to have an enjoyable stay experience. We had some problem with our key card machine and could not get it repaired for 4 days. We have always maintained to serve the guests as quickly as possible.We did not keep you waiting more than 2 minutes and quickly served you.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Shal on Dec 28, 2023
Thank you for completing the online survey regarding your recent stay at EconoLodge University. Your feedback is important to us and helps to make improvements so all our guests have an enjoyable stay experience.Give us another chance to host you for an enjoyable experience.see you in the near future.RegardsShal PFD Manager

6/10 Okay

Bruce

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from TJ on Dec 14, 2023
Thank you for completing the online survey. Your feedback is important and helps us to make improvements for all our guests to have an enjoyable stay experience.We very much appreciate your positive input and thank you for choosing to stay with us. We shall see you in the near future.EconoLodge UniversityOwner

10/10 Excellent

Matthew

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Dec 2023
Response from shal on Dec 15, 2023
Thank you for completing the online survey.your feedback is very important to us and we very much appreciate all the positive reviews and it helps in our efforts for all our guests to have an enjoyable stay experience.we shall be seeing you again in the future.EconoLodge UniversityShal P

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was p coo
Stayed 1 night in Dec 2023
Response from shal on Dec 15, 2023
Thank you for completing the online survey.Your feedback helps us to make improvements so all our guests can have an enjoyable stay experience.We shall see you again in the future.EconoLodge UniversityShal P

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I've stayed in my fair share of motels over the years, but this had to be the worst experience I've ever had. The place was ok, not great, which was what we expected, all we needed was a place to crash and get some sleep for one night. The trouble started around 2:00 AM, loud jumping and stomping around in the room above us, then escalating to yelling. We tried calling the front desk, but no answer, got dressed and went up, it was locked --apparently they don't staff the place at night and no one monitors the phone! We tried sleeping again with loud white noise turned all the way up, but it didn't help. The yelling turned worse and it sounded like they were arguing and possibly on something. We finally called the police, and that helped for a little bit (the cop was also surprised the front desk was closed) and couldn't get the people in the room to answer. In the morning we tried to see about getting a refund, but the lady at the desk didn't have the power to do that. We asked for a call from management... it's been two days and counting and no word back. Very frustrating, we just wanted a safe place to sleep and couldn't even get that!
Stayed 1 night in Dec 2023
Response from shal on Dec 15, 2023
Thank you for completing the online survey.We sincerely apologise that you did not have an enjoyable stay experience.Your feedback will help us in making improvements to better handle any situations like this if it occurs again.We sincerely again apologise and any refunds should be pursued by the third party booking.As a goodwill gesture will we give you a free stay with us minus any noises or incident .If you choose to stay ,please call the hotel directly.EconoLodge UniversityShal P

4/10 Poor

alya

Liked: Staff & service
Disliked: Cleanliness
It smelt like cigarettes and strong smoke
Stayed 1 night in Nov 2023
Response from shal on Nov 22, 2023
Thank you for completing the online survey.Your feedback is very important as we can make improvements so all our guests can have an enjoyable stay experience. we sincerely apologise for the smoke smell.We assure you all our rooms are non smoking and guests get fined for smoking in the room. We have now taken extra steps to remedy for the smell.RegardsShal P

6/10 Okay

Roman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Free Breakfast
Despite what the listing says, there is no free breakfast. Given this was the reason I selected this hotel, I’m not impressed.
Stayed 1 night in Nov 2023
Response from shal on Nov 16, 2023
Thank you for completing the online survey.Your feedback is important to us as we can make improvements so all our guests can have an enjoyable stay experience. We do provide continental breakfast between 6am to 9am. We have cereals,fruit,yogurt,pastries and coffee.

8/10 Good

nate c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was there
Stayed 1 night in Nov 2023
Response from shal on Nov 28, 2023
Thank you for taking time to complete the online survey. Your feedback is very important and helps us in our efforts to make improvements for all our guests to have an enjoyable stay experience.See you again soon.RegardsShal PFD EconoLodge University

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from tj on Nov 28, 2023
Thank you for taking time to complete the online survey regarding your recent stay at EconoLodge University. We always appreciate the positive feedback from our guests and share it with all the staff to ensure all our guests have an enjoyable stay experience.We thank you for choosing to stay with us and like to host you again in the future.RegardsTJ AminGM EconoLodge University

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Econo Lodge is a good budget motel. Close to restaurants and grocery. 5 min. drive to KU campus. Our room was clean, modestly updated with new flooring and shower area. Working ice machine, vending and laundry. Room heat/AC worked great. Mini-fridge and microwave included. Manager was very friendly and helpful.
Stayed 1 night in Nov 2023
Response from TJ on Nov 28, 2023
Thank you for taking time to complete the online survey regarding your recent stay at EconoLodge University.Your feedback is important to us and your positive input will be shared with all the staff for making an enjoyable stay experience with us.We will see you again in the future.RegardsTJ AminGM EconoLodge University

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, economical stay
Obviously this is an economical stay, but I thought it was totally good for the price. The service was good, the room had a fridge and a microwave, the bed was comfortable and the owners/managers were friendly and helpful. I would recommend.
Stayed 1 night in Nov 2023
Response from shal on Nov 28, 2023
Thank you for taking time to complete the online survey. We very much appreciate the positive feedback and will be shared with all the staff to make sur you had an enjoyable stay experience.We would like to thank you again and will see in the future.RegardsShal P

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
The front desk staff was very friendly at check-in. I was pleasantly surprised to find the room was in perfect condition - everything was clean, the furniture was in good condition, the bed was very comfortable… I could tell the room had recently been renovated with freshly painted walls and upgraded bathroom amenities. It was very quiet, and the housekeeper was very friendly as well.
Stayed 1 night in Nov 2023
Response from TJ on Nov 28, 2023
Thank you for completing the online survey regarding your recent stay at EconoLodge University. Your positive feedback will be shared with all the staff who ensured you had an enjoyable stay experience. we wish to host you again in the future.RegardsTJ AminGM Econolodge University

6/10 Okay

Adrienne

Liked: Staff & service
Disliked: Cleanliness
Stay was okay
Upon entering the room, the floor was extremely sticky. The room also had a nasty smell. (Thank God I had febreeze in the car). In the bathroom, the tub was dirty and the floor also had not been swept. The sheets were clean and the bed was comfortable. You get what you pay for.
Stayed 1 night in Nov 2023
Response from shal on Nov 10, 2023
Thank you for taking time to complete the online survey for your recent stay with us.Your feedback is very important to us and your input helps us to make improvements so all our guests can have an enjoyable stay experience. We sincerely apologise for the sticky floor and the weird smell which was a lemon citric floor cleaner. We also emphasise to guests that any even a small discomfort,the first call should be always Front Desk 24/7 so we can resolve any problems quickly and efficientlyRegardsShal PFD Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Comfortable bed & a cozy room. Very clean tub/shower with great water pressure. Air unit worked well & was very quiet.
Stayed 1 night in Nov 2023
Response from shal on Nov 10, 2023
Thank you for completing the online survey and your feedback helps us to maintain and provide excellent customer services.We will pass your comments to all our staff in their efforts for all our guests to have an enjoyable stay experience Thank you again and look forward to seeing you again.RegardsShal PFD Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with Econo Lodge!!!!! Thank You
I go to different hotels and motels every other month. I was so pleased with Econo Lodge! They went over and beyond to make my stay satisfying. I was very pleased to see the owners making rounds to make sure everything is ok. I felt very secure. I left a tip for the stay because it was so nice. Thank you for a very nice stay at Econo Lodge. NO BUGS EITHER!!! I even stayed with my service dog and had no issues.
Stayed 1 night in Nov 2023
Response from shal on Nov 10, 2023
Thank you for completing the online survey regarding your recent stay at EconoLodge University.Feedback from our guests is very important to us and it helps us in our efforts to provide an enjoyable stay experience for all our guests. We will pass on your feedback to all our staff in appreciation of their efforts. Thank you for choosing to stay with us and look forward to seeing you in the future.RegardsShal PFD Manager

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was really helpfull and understanding, good place to stay, excellent.
Stayed 1 night in Nov 2023
Response from shal on Nov 10, 2023
Thank you for taking time to complete the online survey.We very much appreciate your feedback and will be shared with all the staff.Thank you so much for choosing to stay with us and we look forward to seeing you in the future.RegardsShal PFD Manager

2/10 Terrible

Cindy D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SMELLY, NO SECURE LOCK ON DOOR, OLD AND I DID NOT EVEN STAY THERE.
Stayed 1 night in Oct 2023
Response from Shal P on Oct 30, 2023
Thank you for completing the online survey regarding your recent stay at EconoLodge University. Your feedback is very important to us so we can make improvements for all our guests to enjoy their stay experience.We do have the door lock which can be secured from inside and it is very safe. We also have a 24 hr cctv monitoring system in place.

8/10 Good

David

Liked: Cleanliness, staff & service
It was fine...
It is definitely a dated hotel but they have tried to make various updates to the bathroom. The room was dark due to the small windows. The pillows were pretty bad. I'd be fine staying here again but would be waaaay more likely to go somewhere else for $25 more/night.
Stayed 1 night in Oct 2023
Response from Shal P on Oct 30, 2023
Thank you for completing the online survey regarding your recent stay at EconoLodge University.Your feedback helps us in making improvements so all our guests can enjoy their stay experience. We have already made some improvements and updating the rooms. We look forward to host you again

2/10 Terrible

Becky

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Not much to like. Office closed in afternoon. No one there for awhile. COCKROACHES everywhere. Never stay there again.
Stayed 1 night in Oct 2023
Response from Shal P on Oct 30, 2023
Thank you for completing the online survey regarding your recent stay with us. We sincerely apologise for the uninvited bugs in the room. We have pest control in place and are constanting monitoring so we do not have this kind of problem again.Sometimes we are away from the front desk attending to other guests but we never closed until Midnight to 6.00am 7 days a week but are on call 24/7 for all our guests.

4/10 Poor

Dale

Disliked: Cleanliness, property conditions & facilities
We could not get wifi and the main lights in the room did not work.
Stayed 2 nights in Oct 2023
Response from Shal P on Oct 30, 2023
We would like to thank you for taking time to complete the online survey.We helped you to get the WiFi on your devices as soon as we could.We apologise for not having the main lights on and as it was late and you had to go to sleep we left it for the morning for completion.We hope you will give us another chance to host you for an enjoyable stay experience.

8/10 Good

Stanton

Liked: Cleanliness, staff & service
It was clean and comfortable, but small and limited amenities.
Stayed 3 nights in Oct 2023
Response from TJ on Oct 10, 2023
Thank you for taking time to complete the online survey regarding your recent stay at EconoLodge Lawrence. We always thrive to provide an enjoyable stay experience for all our guests.Thank you so much for choosing to stay with us and we look forward to seeing you in the future.SincerelyTejas Amin(TJ)GMEconoLodge Lawrence

8/10 Good

Katherine

Stayed 2 nights in Oct 2023
Response from Shal P on Oct 30, 2023
Thank you for taking time to complete the online survey for your recent stay with us. feedback from our guests is very important to us and your input help us in our efforts to provide an enjoyable stay experience for all our guests.Thank you so much for choosing to stay with us and we look forward to seeing you in the future.

8/10 Good

Ian

Liked: Cleanliness, staff & service
Not a bad place to stay economically on a college game day. Wasn’t expecting the Ritz-Carton for the price I paid. All in all, I would stay there again.
Stayed 1 night in Oct 2023
Response from TJ on Oct 10, 2023
Thank you for taking time to complete the online survey regarding your recent stay at EconoLodge Lawrence.feedback from our guests is very important to us as it help us in our efforts to provide an enjoyable experience stay for all our guests.Thank you for choosing to stay with us and we look forward to seeing you in the future.SincerelyTejas Amin(TJ)GMEconoLodge Lawrence

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bug infested room, did not sleep well
Stayed 1 night in Oct 2023
Response from TJ on Oct 9, 2023
Thank you for taking time to complete the online survey. Your feedback is very important to us and we use it to make improvements for all our guests to have an enjoyable stay experience.RegardsTejas Amin (TJ)GMEconoLodge Lawrence

2/10 Terrible

Bonnie

Disliked: Cleanliness, staff & service, amenities
The woman working at the desk didn’t know how to check me in and it took forever. She also said she needed to check my room first to make sure it was empty….
Stayed 1 night in Sep 2023
Response from Shal P on Oct 2, 2023
Hi BonnieThank you for your feedback. The Desk Clerk was checking you in but you had come in early and as previous night we were sold out ,there was not a clean room available and the Desk Clerk was checking with the housekeepers which rooms they cleaned so it can be allocated to you. Normal check-in time is after 3.00pm Also after checking the cameras you were not kept more than 4 mins.We very much appreciate your custom and hope to host again should you choose to stay with us.RegardsShal PFD Manager

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I’ve ever stayed
The first night I was there, someone tried kicking the door in. I called the front desk and let them know. I had to call back to make sure they got him cause no one called me to let me know the outcome. It was a drunk man in the room next to mine. The second day there, I was sitting on the bed and a man opened the door but thank goodness it was dead bolted. I called the desk again and was told it was pest control and that they let him know it was an occupied room and don’t know why he walked in. Tried to let them know that it was unacceptable and they just said “sorry about that” I will never stay there or recommend this place to anyone!
Stayed 1 night in Sep 2023
Response from TJ on Oct 9, 2023
Thank you for taking time to complete the online survey. Your feedback is very important to us and we use it to make improvements for all our guests to have an enjoyable stay experience.After thoroughly checking the video footages, on the first night your door was not kicked in but the guest staying in next room to your was trying the wrong door to get in and we were there within 2 minutes to confront him and as we had to investigate it took time and when you called we informed you about the situation. On the second day we had a pest control guy checking all the rooms and was told about your stay.He tried his key and realised his mistake and came in the office to apologise. we informed about the situation and you were happy with it .RegardsTejas Amin (TJ)EconoLodge Lawrence

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have no real words. The first room I was given was already occupied. The second room assigned had a non-working lock, so I moved a chair to keep the door secure. If I was going to stay longer I would have changed rooms for a third time. The WIFI wasn't strong enough to watch T.V. or use a computer. Just not a well maintained establishment.
Stayed 1 night in Sep 2023
Response from TJ on Oct 10, 2023
Thank you for completing the online survey regarding your recent stay at EconoLodge Lawrence.On behalf of the entire team I would like to apologize that you did not have an enjoyable stay experience with us. Your feedback has helped us to make improvements for all our guests to have an enjoyable stay experience.SincerelyTejas Amin(TJ)GMEconoLodge Lawrence

10/10 Excellent

Charles F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from shal on Nov 10, 2023
Thank you for taking time to complete the online survey and your feedback is very important to us as it helps in our efforts to provide an enjoyable stay experience for all our guests.Thank you so much for choosing to stay with us and look forward to seeing you in the future.RegardsShal PFD Manager

10/10 Excellent

Ryne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tj on Oct 9, 2023
We would like to thank you for taking time to complete the online survey for your recent stay at EconoLodge Lawrence. Your feedback is very important to us and your input help us in our efforts to provide an enjoyable stay.

8/10 Good

Marlon

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place great price
Got here at midnight happily awaiting us
Stayed 1 night in Jul 2023
Response from Shal P on Aug 12, 2023
Thank you for your feedback regarding your recent stay at EconoLodge University. We always thrive to make improvements for our guest to enjoy their stay. Thank you once again for choosing to stay with us and look forward to seeing you again soon.

6/10 Okay

Chad

Travelled with family
Ok for just a sleep
Brought suits. Knew there was a pool but it was closed. Like permanently covered. Bed was a little hard. Woke up with a backache. Didn’t eat at the desk bc it had some dirt on the top. Desk chair was all torn up. Tv signal kept cutting out all Night and it wasn’t storming or raining. Remote wasn’t programmed to work the tv so two remotes. One for cable. One for volume. Breakfast was apparently just cereal so we just went down the street and got donuts. But we had picked this place bc it had breakfast.
What a mess.
No pool
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place to rest and sleep.
Very friendly staff. Comfortable room. Satellite TV had been knocked out by overnight storm the previous night but staff were able to reset it and get it working within 5 minutes. Safe and quite setting. Very limited continental breakfast -- dry cereals, coffee, and milk. Very easy access from Interstate. Gas stations and full grocery within walking distance.
Stayed 1 night in Jul 2023

8/10 Good

Brenda

Liked: Staff & service
Sheets had stains. Floor was fithy
Stayed 1 night in Jul 2023

10/10 Excellent

jens

Stayed 1 night in Jul 2023

4/10 Poor

judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like an ash tray
Response from shal on Jun 19, 2023
Thank you for your feedback. we appreciate and value your feedback. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely Shal P Manager

6/10 Okay

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a lot of trash and very limited parking.
Stayed 2 nights in Jun 2023
Response from Tj on Jun 19, 2023
Thank you for taking time to post the review online. When the hotel is completely full we do not have the convenience of parking by your designated room.We are constantly working to improve our services for our guests

10/10 Excellent

MICHAEL

Stayed 2 nights in Jun 2023