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Reviews of Parador de Toledo

4 out of 5
Parador de Toledo
Cerro del Emperador, s/n, Toledo, Toledo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 785 reviews" "
Rating 8 - Good. 208 out of 785 reviews" "
Rating 6 - Okay. 48 out of 785 reviews" "
Rating 4 - Poor. 18 out of 785 reviews" "
Rating 2 - Terrible. 9 out of 785 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wiktor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of Toledo during the day and night. Sitting on the terrace overlooking Toledo in the evening having drinks and dinner very romantic. Changing of the evening light and setting sun perfect vantage point. El Greco and a British artist David Bomberg painted views of Toledo from a similar vantage point.
Stayed 1 night in Apr 2024
Response from Manager Team - Parador de Toledo on Apr 16, 2024
Dear Wiktor, thank you for your comment. We are so glad you enjoy our Parador. We hope see you soon . Kind regards

10/10 Excellent

joongku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Parador Manager Team on Apr 13, 2024
Thank you very much for sharing your feedback. We are looking forward to see you again soon. Kind regards.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Equipo de Dirección - Parador de Toledo on Apr 8, 2024
Muchas gracias por compartir tu comentario. Esperamos volver a verte pronto. Atentamente

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. We had a wonderful dinner. Just no coffee in the room and the coffee bar isn’t open until 10:30 am.
Stayed 1 night in Mar 2024
Response from Parador Manager Team on Mar 29, 2024
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel with almost certainly the best view in Toledo. It sits on a bluff overlooking the old city and I believe all rooms are on the city view side of the building. Room was spacious; massive by European standards. Bathroom had a combo shower/bath, toilet and bidet, two sinks, blow dryer. Room had a couch and two beds side-by-side, tv with free wifi instructions (and remote in sanitized bag), desk, mini bar refrigerator, mini safe. A hot water maker was provided with tea bags or instant coffee. Large and spacious tiled lobby is nice. Dinner restaurant was outstanding, but note first seating is not until 8:30pm (standard in Europe but late for us Americans). My only complaint is there was some noise from the bar/cafe area directly underneath my room (it came through the door which needs better sealing). In spite of this it is one of the nicest hotels I have ever stayed in and would be my choice if I ever return.
Stayed 2 nights in Mar 2024
Response from Parador Manager Team on Mar 22, 2024
Thank you for sharing your feedback about your stay in our parador. It is a pleasure to know that you have enjoyed your visit to Toledo and also our own services. We wish to welcome you again in the future. Best regards.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous location, wonderful ambiance, excellent staff.
Stayed 2 nights in Jan 2024
Response from Parador Manager Team on Jan 13, 2024
Thank you very much for sharing your comment.We are looking forward to welcoming you again soon. Kind regards.

10/10 Excellent

Julio C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Equipo de Dirección - Parador de Toledo on Jan 14, 2024
Muchas gracias por compartir su puntuación. Esperamos darle la bienvenida de nuevo pronto. Atentamente.

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best views of Toledo! Charming hotel. Quiet, clean & large rooms. Would definitely stay here again! Staff was helpful.
Stayed 1 night in Nov 2023
Response from Parador Manager Team on Dec 5, 2023
Thank you very much for sharing your feedback.We are looking forward to see you again soon. Kind regards.

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property and an excellent view to Toledo
Stayed 1 night in Nov 2023
Response from Parador Manager Team on Dec 4, 2023
Thank you very much for your review. We hope that you had a great stay with us. We have taken note of your improvements proposals.Kind regards

10/10 Excellent

Danna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
10-15 minutes from the town of Toledo this hotel has comfortable beds and unmatchable views with an elegant and delicious restaurant t and beautiful bar. Highly rexommend
Stayed 2 nights in Nov 2023
Response from Parador Manager Team on Dec 4, 2023
Thank you very much for your review. We hope that you had a great stay with us. We have taken note of your improvements proposals.Kind regards

8/10 Good

RE

Stayed 1 night in Nov 2023
Response from Parador Manager Team on Dec 5, 2023
Thank you very much for sharing your feedback.We are looking forward to see you again soon. Kind regards.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is fantastic
Stayed 1 night in Oct 2023
Response from Parador Manager Team on Nov 7, 2023
Dear Sara, Thank you for sharing your feedback. We are glad that you appreciate our fantastic views to the town. best regards.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was perfect with the exception of one bad experience at dinner. My husband’s soup was served with my entree, and then he had to ask for the entree twice. It was delivered well after I had finished eating, with a really bad attitude on the part of the server. With that being said, we loved the parador and will definitely retuen.
Stayed 2 nights in Oct 2023
Response from Parador Manager Team on Dec 4, 2023
Thank you for your kind feedback. We are really happy to know that everything was nice during your stay. We take note so we can keep improving. Best regards.

8/10 Good

Amy

Stayed 1 night in Sep 2023
Response from Parador Manager Team on Dec 5, 2023
Thank you very much for sharing your feedback.We are looking forward to see you again soon. Kind regards.

8/10 Good

wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view over the City of Toledo! Good property set on a hill! Staff is not well trained to listen and accomodate guests requests. They appear to be over worked, as they only will do things their way, with no way to modify anything. Almost like a robot.
Stayed 3 nights in Oct 2023
Response from Parador Manager Team on Oct 21, 2023
Thank you very much for your review. We hope that you had a great stay with us. We have taken note of your improvements proposals.Kind regards

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Think the coffee bar was understaffed There should be an escalator at ground floor level and guests should not be expected to carry heavy cases up or down stairs.
Stayed 2 nights in Sep 2023
Response from Parador Manager Team on Oct 8, 2023
Thank you very much for sharing your comment.We sincerely regret the inconvenience that you describe to us due to the stairs, in any case, there is access from the elevator in the hall from where, although you have to take a short detour, you can access all the rooms, do not hesitate to contact us at your next visit.Kind regards

10/10 Excellent

Monica

Travelled with partner
The view is magnificent! Definitely will love to come back again.
Stayed 1 night in Sep 2023
Response from Parador Manager Team on Sep 23, 2023
Dear Monica, Thank you for sharing your kind feedback. We are happy to know that you will choose us again in your next visit to Toledo. Looking forwarrd to your next stay. Best regards.

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall fantastic experience . The only negative was the dinner service slow and sometimes chaotic due to few personal.
Stayed 2 nights in Sep 2023
Response from Parador Manager Team on Sep 21, 2023
Dear Carlos, We are happy to know that overall you had a nice stay with us and we regret the inconveniences during the dinner service. Thank you for letting us know. Best regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A great overnight stay which we will be repeating a wonderful hotel
Stayed 1 night in Sep 2023
Response from Parador Manager Team on Sep 21, 2023
Dear David, Thank you for sharing your kind feedback. We are happy to know that you will choose us again in your next visit to Toledo. Looking forwarrd to your next stay. Best regards.

10/10 Excellent

Jaeho

Travelled with family
Liked: Staff & service, amenities
The best hotel during my 14-day trip in Portugal/Spain. Rooms are nicely prepared and equipped with all necessary things at the right place.
Response from Parador Manager Team on Sep 11, 2023
Thankyou so much for sharing your feedback.We are looking forward to see you again soon. Kiind regards

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view!
Stayed 2 nights in Aug 2023
Response from Parador Manager Team on Aug 31, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

10/10 Excellent

nevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the city and a great staff!
Stayed 2 nights in Aug 2023
Response from Parador Manager Team on Aug 29, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2023
Response from Parador Manager Team on Aug 5, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all and especially the great views of Toledo!
Stayed 1 night in Jul 2023
Response from Parador Manager Team on Aug 5, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

10/10 Excellent

Bryan

Stayed 1 night in Jul 2023
Response from Parador Manager Team on Aug 5, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

10/10 Excellent

Fiona

Stayed 1 night in Jul 2023
Response from Manager Team - Parador de Toledo on Jul 23, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view Toledo
If you want a breathtaking view for an evening dinner this is the place. I have found only about a dozen places in the world that I would say have a view of the city like this. (Prague Castle, London Tower, Rome, Paris) Plan to sit outside as the sun sets and have a slow 2 hr relaxed dinner. Don't try and eat dinner while the sun is out because there are natural bees in the summer that love the food. (Especially honey with cheese) Covered parking is a nice touch to not get in a hot car. You only need 1 full day in this town. However, staying here allows you to escape the town and just enjoy yourself. You will need to drive into the town and that only takes about 5-7 min. The rooms are comfortable and very good size with simple decor. The bathrooms are large, so you won't feel you are lacking space. The AC in the room works fine but you need to close the balcony door to make it work. ​ I plan to go through this way again just to stay a night and have the view. I do wish the pool was open later because, after a long day in the city, a night dip would be great! Check out the other Paradors also they seem to all have some type of charm like this.
Stayed 1 night in Jul 2023
Response from Parador Manager Team on Jul 11, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

8/10 Good

Lesley, Greenville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Historical beautiful building. Room spacious, comfy beds, super clean. Amenities great. Breakfast was amazing. So much choice. Staff at reception on arrival were rude. Continued their conversation even with me standing there. Absolutely no offers of help with our luggage. Staff in cafe unsmiling and plainly miserable. Breakfast staff lovely.
Stayed 2 nights in Jul 2023
Response from Manager Team - Parador de Toledo on Jul 9, 2023
Thank you very much for sharing your feedback. We regret to know that your experience with us has not been as you expected, and we apologize for the inconveniences caused. We have communicated your comments to our department so that they will take the necessary measures Kind regard

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the attention and how they provided small treats of their area which makes the person staying feel more welcomed.
Stayed 7 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Parador Manager Team on Aug 5, 2023
Thank you very much for sharing your comment.We are looking forward to see you again soon. Kind regards

10/10 Excellent

Maud H. P.

Stayed 1 night in Jun 2023
Response from Manager Team - Parador de Toledo on Jul 16, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Jingran, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
People here are so nice and the view to the city of Toledo from the outdoor dining area is unbeatable.
Stayed 1 night in Jun 2023
Response from Parador Manager Team on Jun 24, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Manager Team - Parador de Toledo on Jun 20, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Hermosa vista, buena atención. La terraza espectacular para ver el atardecer
Stayed 1 night in May 2023
Response from Equipo de Dirección - Parador de Toledo on Jun 17, 2023
Muchas gracias por publicar su excelente valoración.Nos alegra que su experiencia con nosotros haya sido tan agradable.Esperamos volver a verle muy pronto. Un saludo cordial.

10/10 Excellent

Gregory, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An affordable semi-luxury stay with an exceptional view of Toledo. Local walks from the hotel give you a beautiful perspective of the river gorge surrounding the city.
Stayed 2 nights in May 2023
Response from Parador Manager Team on May 28, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

6/10 Okay

Zhihang

Travelled with partner
Liked: Cleanliness, staff & service
Gorgeous views from the room and balcony, a little far from the old town. The room needs to be upgraded.
Stayed 1 night in May 2023
Response from Parador Manager Team on May 22, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

warren

Stayed 1 night in May 2023
Response from Parador Manager Team on Jun 7, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay; not convenient for walking as you need to take a taxi or bus to get to city. However it is one of our favorite places we have stayed. Well kept and the view is spectacular.
Stayed 1 night in Apr 2023
Response from Manager Team - Parador de Toledo on May 3, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

David

Stayed 2 nights in Apr 2023
Response from Equipo de Dirección - Parador de Toledo on May 3, 2023
Muchas gracias por compartir sus comentarios. Esperamos darle la bienvenida de nuevo pronto. Atentamente.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Manager Team - Parador de Toledo on Apr 20, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Manager Team - Parador de Toledo on Apr 20, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Very nice stay at a beautiful, very affordable, and hospitable establishment.
Stayed 1 night in Apr 2023
Response from Parador Manager Team on Apr 16, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2023
Response from Manager Team - Parador de Toledo on Apr 20, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff beautiful property
Stayed 1 night in Feb 2023
Response from Manager Team - Parador de Toledo on Feb 21, 2023
Thank you so much for sharing your feedback. Were looking forward to welcoming you again soon. Kind regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic views
This was one of the nicest hotels we have stayed in in Europe, which includes visits to over 10 countries. The room was large, well furnished, and very comfortable. The views of Toledo were extraordinary. We parked just outside the entrance. The breakfast buffet was first rate. The desk staff arranged for taxis into the old city. The ride in and out are via a beautiful route through the river valley and well worth the 9€ fee; you do not want to drive yourself through any of the old Spanish cities. Finally, the staff were friendly, professional, and helpful. This is the place to stay when visiting Toledo.
A view of Toledo from the hotel at dusk.
Stayed 3 nights in Feb 2023
Response from Parador Manager Team on Feb 15, 2023
Thank you so much for sharing your feedback.We,re looking forward to welcoming you again soon. Kind regards.

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view.
Stayed 2 nights in Jan 2023
Response from Manager Team - Parador de Toledo on Jan 27, 2023
Thank you very much for sharing your feedback.We are looking forward to welcome you again soon. Kind regards.

10/10 Excellent

Mei, Upper Saddle River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits on a hill overlooking Toledo city. From the cafe balcony or the restaurant, you have great views of Toledo cathedral and the Alcazar. The hotel breakfast buffet is great, one of the best buffet I've had. Strongly recommend to stay in this hotel when you visit Toledo.
Response from Parador Manager Team on Nov 7, 2023
Dear Mei, Thank you for sharing your feedback about your stay in our parador. It is a pleasure to know that you have enjoyed your visit to Toledo and also our own services. We wish to welcome you again in the future. Best regards.

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Manager Team - Parador de Toledo on Jun 17, 2023
Dear guest,Thank you for sharing your feedback. We hope to see you back soon!Kind regards

10/10 Excellent

Hyesook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Manager Team - Parador de Toledo on Dec 6, 2022
Thank you very much for sharing your feedback.We are looking forward to welcome you again soon. Kind regards.

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view
Not disappointed. Situation above the town offers exceptional view. Sound proofing between rooms not great and resulted in a disturbed night.
Stayed 1 night in Nov 2022
Response from Manager Team - Parador de Toledo on Dec 6, 2022
Thank you very much for sharing your feedback. We regret to know that your experience have not been good and we apologize for it. We look forward to see you again in a next future. Kind regards