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Reviews of Super Hotel Ueno - Okachimachi

3 out of 5
Super Hotel Ueno - Okachimachi
5-23-12 Ueno, Taito, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 71 reviews" "
Rating 8 - Good. 25 out of 71 reviews" "
Rating 6 - Okay. 8 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
여러 편이가 좋은 호텔
가까운곳에 역이 많아 편리합니다. 여성 직원분들의 접객은 무척 친절하고 도움이 되었으나 야간의 남성 직원은 무책임하였습니다. 방은 일반적인 일본 비즈니스 호텔과 유사하게 좁은편입니다만 잘 지냈습니다. 아침식사는 무료로 제공되나 그다지 먹을것은 없었습니다. 편의점이 매우 가깝습니다. 최근 도쿄의 호텔비가 많이 오른편인데 가성비가 좋습니다.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but it was all we needed. They have an open bar every night from 6pm to 8pm. That was awesome
Stayed 4 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and amenities were all fantastic! The room itself was a little smaller than pictured but overall still comfy and efficient.
Stayed 5 nights in Sep 2023

10/10 Excellent

Lai hung

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is quite reasonable
Stayed 3 nights in Apr 2023

10/10 Excellent

Suchawadee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs really kind and helped me a lot. Breakfast is great. The location is perfect. Just a few minutes walk to the stations, convenient stores and shopping area (Takeya is just opposite to the hotel!!). I really enjoyed my stay :)
Stayed 6 nights in Apr 2023

10/10 Excellent

Shota, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing to complain.
Stayed 2 nights in Sep 2022
Response from Fay on Oct 16, 2022
Thank you so much!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from yuasa on Dec 11, 2019
Thank you for using. If you have the opportunity, please use it. Thank you in advance.

8/10 Good

Magdoomismail

Stayed 1 night in Nov 2019
Response from 支配人 on May 2, 2020
この度は当館をご利用頂き有難う御座います。 少しでも快適にお過ごし頂けたのであれば何よりで御座います。 今後ともお客様の立場に立ったホテル運営を心掛けて参ります。 またのご利用をお待ちしております。 スーパーホテル上野御徒町 支配人

10/10 Excellent

Tina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most ideal hotel near Ameyoko
Have absolutely no complains about this hotel. Was launched just a year ago & it's much better than the rest of the other hotels situated within Ameyoko. Lots to praise about this hotel. It's a eco-friendly hotel. You get to choose the type of pillow you want. And the mattress are made of memory foam too. I opt not to clean our room and was given a few facial masks. But they still did clean everyday. The windows blinds were fantastic! Total darkness! Gota wake myself up with an alarm so that we won't waste the morning away sleeping. On the 2nd floor, there are two washing machines and two dryers coin type. It's only about 100-200yen per wash. Good to have at least half ur clothes washed by the time you get back home to your country. Very much wanted to try their complimentary breakfast but it's only until 9am. One important point to note about the Check-out time. It's at 9am instead of the usual 12pm! We didnt know until the housekeeper came knocking at our door at 10am. I told her need not clean as we are checking out and she said we were late for checkout. My hubby went down and spoke to the recept. Were nice enough to extend for us til 11.30am without any surcharge. We are planning to again next year and will definitely stay at Super Hotel Ueno-Okachimachi again.
Response from Manager on May 2, 2020
We are very pleased to have you use our facility. We are eager to serve you so that everyone can have a comfortable time. Your words are also our energy. We hope to provide even more comfortable time in the future. We look forward to your next visit. It's the turning point of the season, so please be patient so you don't get sick. Super Hotel Ueno Okachimachi Manager

8/10 Good

Sun Wai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
唔錯
Stayed 2 nights in Mar 2024

8/10 Good

シン

Stayed 1 night in Feb 2024

10/10 Excellent

Chi Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖然房間空間小。但只需步行就有遊覽購物熱點。十分推薦帶同小朋友住宿
Stayed 5 nights in Jan 2024

10/10 Excellent

HUI LIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Inouchi

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

HUA CHENG

Stayed 5 nights in Dec 2023

10/10 Excellent

pojung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得推薦
Stayed 3 nights in Nov 2023

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023

8/10 Good

Park

Stayed 2 nights in Oct 2023

8/10 Good

HELENE

Stayed 4 nights in Sep 2023

8/10 Good

???

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的にとても良かったけど一番最初にベッドの上にでかい虫が出たせいでなんとも言えない気持ちになりました。でもコスパも使い勝手もとても良かったです。
Stayed 2 nights in Aug 2023

6/10 Okay

Emily

Good
Stayed 5 nights in Aug 2023

10/10 Excellent

Ming-feng

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, nice service.
Stayed 2 nights in Aug 2023

10/10 Excellent

CHUNG YI MATTHEW

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

2/10 Terrible

たけし

Stayed 1 night in Jul 2023

10/10 Excellent

haohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

WEICHIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利的飯店
位在地鐵出口旁交通便利，周圍很多用餐及購物的地方。
對面的多慶屋
飯店入口
熊貓廣場的百貨公司
阿美橫汀
Stayed 4 nights in Jun 2023

6/10 Okay

Kar Nuen

Travelled with family
Liked: Cleanliness, staff & service
酒店室內範圍太細，不可容納大喼（29 吋），地點方便，類近京成上野站及JR 上野站，另有免費早餐

8/10 Good

Siu Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3人房只有2個枕頭，枕頭可能可以在大堂自選，但已沒有，職員待我四圍尋找。有早餐提供，但選擇不多。
Stayed 1 night in Apr 2023

10/10 Excellent

eunhyeok

Stayed 4 nights in Feb 2023

10/10 Excellent

Tsz Kin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了門的手把有少許損壞和洗衣機數量比較少以外 其他都非常好

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
大浴場と部屋のスペース
スーパーホテルと言えば大浴場が魅力ですが、ここは大浴場が無かったのが残念です。 また、過去宿泊したスーパーホテルでは、全室大きめのスーツケースを開いておけるスペースがありましたが、今回の部屋はそのスペースが無く、ベッドの上で開く事しかできなかったので不便でした。長期滞在には部屋選択の配慮が必要かと思います。
Stayed 3 nights in Nov 2022

8/10 Good

YUCHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

NAOHISA

Stayed 1 night in Nov 2022

2/10 Terrible

Emily

Stayed 1 night in Aug 2022

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
ハード面サービスは大変良く 感動物でした。 ただ､スタッフ同士の連絡が行き届いていなく お掃除無しタオル交換のみ、とフロントに伝えたのに 新しいタオルは､持って来て頂けず 夜にフロントにもう一度伝えて持って来て頂きました。
Stayed 3 nights in Jul 2022

10/10 Excellent

Ikuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

OSAMU

Stayed 1 night in Feb 2022

2/10 Terrible

akemi

Stayed 1 night in Feb 2022

6/10 Okay

HIROKO

Travelled with family and small children
Liked: Cleanliness
枕が選べるのは良かった。接客窓口の対応も良かった。 だけれど、外の出入り口付近の柵の中でタバコを吸っているスタッフがいて臭かったです。
Stayed 1 night in Jan 2022

10/10 Excellent

KOICHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

kentaro

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Kazuhira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Takashi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物を預かってもらえたので助かりました
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Tsubouchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また、泊まりたいホテルです！
到着時や朝の食事の時、出発時のフロントの人の笑顔と挨拶がとても丁寧で気持ち良かった！
Stayed 1 night in May 2021