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Free WiFi, wheelchair access
Free WiFi, wheelchair access
Free WiFi, wheelchair access
Free WiFi, wheelchair access

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationShibuya Crossing8 min walk
    Popular LocationYoyogi Park16 min drive
    AirportTokyo (HND-Haneda)17 min drive
    Popular LocationMeiji Jingu Shrine17 min drive

Choose dates to view prices

  • Standard Double Room

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 3
    More detailsStandard Double Room
  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 4
    More detailsStandard Twin Room
  • Superior Twin Room

    5/5 guest room rating

    Room amenities

    • 392 sq ft
    • City view
    • Sleeps 4
    More detailsSuperior Twin Room
  • Superior Corner Twin Room

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 4
    More detailsSuperior Corner Twin Room
  • Deluxe Twin Room, Corner

    4.2/5 guest room rating

    Room amenities

    • 462 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Twin Room, Corner
  • Standard Double Room (Shower Only)

    4.6/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 3
    More detailsStandard Double Room (Shower Only)
  • Deluxe Twin Room, 3 Bedrooms, Non Smoking, City View

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    More detailsDeluxe Twin Room, 3 Bedrooms, Non Smoking, City View
  • Deluxe Double Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Double Room, 1 King Bed, Non Smoking, City View
  • Standard Single Room (Shower Only)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 1
    More detailsStandard Single Room (Shower Only)

About this area

Tokyo

Near a metro station, SHIBUYA STREAM EXCEL HOTEL TOKYU is in Tokyo's Shibuya neighbourhood, a walkable area with great shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Tokyo Midtown. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Our guests appreciate the hotel's convenience for public transport: Shibuya Station is 7 minutes by foot.
Visit our Tokyo travel guide
View in a map
Popular Location

What's nearby

  • Shibuya Crossing - 8 min walk
  • Roppongi Hills - 3 min drive
  • Tokyo Midtown - 4 min drive
  • Yoyogi Park - 16 min drive
  • Meiji Jingu Shrine - 17 min drive

Getting around

  • Shibuya Station - 7 min walk
  • Shinsen Station - 14 min walk
  • AirportTokyo (NRT-Narita Intl.) - 52 min drive

Restaurants

  • The Cream of the Crop Coffee - 3 min walk
  • Bar Ishinohana - 4 min walk
  • Starbucks - 5 min walk
  • Kura - 6 min walk
  • Tonkatsu Maisen - 7 min walk

About this property

SHIBUYA STREAM EXCEL HOTEL TOKYU

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and dry cleaning. All 177 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs. Other amenities available to guests include free bottled water, hairdryers and showers.
SHIBUYA STREAM EXCEL HOTEL TOKYU offers 177 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 2800 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2600 for adults and JPY 1300 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Fridge

More

  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)
  • Self-parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Shibuya Stream Excel Tokyu
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at SHIBUYA STREAM EXCEL HOTEL TOKYU and receive a full refund?
Yes, SHIBUYA STREAM EXCEL HOTEL TOKYU offers free cancellation on select room rates, because flexibility matters! Please refer to SHIBUYA STREAM EXCEL HOTEL TOKYU cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SHIBUYA STREAM EXCEL HOTEL TOKYU?
As of Sep 23, 2020, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM EXCEL HOTEL TOKYU on Oct 23, 2020 start from CA $215, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SHIBUYA STREAM EXCEL HOTEL TOKYU pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SHIBUYA STREAM EXCEL HOTEL TOKYU?
Self-parking is available for JPY 2800 per night. Limited spots are available.
What time is check-in at SHIBUYA STREAM EXCEL HOTEL TOKYU?
Check-in is from 2:00 PM to midnight.
What time is check-out at SHIBUYA STREAM EXCEL HOTEL TOKYU?
Checkout is at 11 AM.
Where is SHIBUYA STREAM EXCEL HOTEL TOKYU located?
Located in Shibuya, this hotel is within 2 mi (3 km) of Shibuya Crossing, Meiji Jingu Shrine and Tokyo National Olympic Stadium. Tokyo Midtown and Tokyo Tower are also within 3 mi (5 km). Shibuya Station is 7 minutes by foot and Shinsen Station is 14 minutes.
4.6
Wonderful
296 reviews
5 - Excellent
190
4 - Good
88
3 - Okay
12
2 - Poor
5
1 - Terrible
1

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Good, probably not again tho
Was new, but lacking character. Overall was good considering price and for Tokyo. Could do something better with the bar. Layout kinda uninviting.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the best possible location for Shibuya. A ton of restaurants and shopping within 5 mins of the hotel entrance. Can take a direct / labeled exit from Shibuya Station right to the hotel. Love it!
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grat hotel in a super central location
Great location, very central to train stations. Comfortable rooms and simple but good breakfast buffet. Laundry facilities on one floor.
Stayed 6 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
It is very good location. We can connect Shibuya station direct from Hotel.
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

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