Extérieur

Mitsui Garden Hotel Ueno Tokyo – Avis

4 out of 5
Mitsui Garden Hotel Ueno Tokyo
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Tokyo-to

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 479 avis sur 1001." "
Note de 8 – Bien, d’après 410 avis sur 1001." "
Note de 6 – Acceptable, d’après 76 avis sur 1001." "
Note de 4 – Médiocre, d’après 26 avis sur 1001." "
Note de 2 – Terrible, d’après 10 avis sur 1001." "

9,0/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

PATRICK

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel correct, sans plus
Hôtel correct mais salle de bain petite, pas de bureau pour travailler ni d’armoire pour ranger les habits (séjour de 5 nuits).
Séjour de 5 nuits en octobre 2023
Accommodation Manager a répondu le 2 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.We apologize to inconvenience regarding room.Although it is smaller than the superior twin room, there is desk in Moderate Double Room.If you are oppotunitiy to come to Japan again, please try to stay it.Thank you for taking the time to provide us with your feedback after your stay.Mitsui Garden Hotel Ueno

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2020
三井ガーデンホテル上野 宿泊支配人 a répondu le 3 oct. 2020
この度は三井ガーデンホテル上野にご宿泊賜り誠にありがとうございます。 また、お忙しい中ご宿泊後の感想をお寄せ頂き、重ねて御礼申し上げます。 ご滞在中は快適にお過ごし頂けましたでしょうか。 これからもお客様の記憶に残るようなホテルを目指して精進して参ります。

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Positif: La proximité avec la station UENO. Plusieurs options de restauration près de l'hôtel. La possibilité de laisser nos bagages lors de notre arrivée tôt le matin. La propreté de la chambre. A améliorer: Le check-out est à 11 heures (c'est tôt). Peu de place pour s'asseoir dans le lobby en attendant notre départ. Le déjeuner est à revoir. Peu de variété, tofu, poisson et trucs japonais principalement au menu. Nous ne sommes pas très difficiles, mais nous aurions apprécié un choix plus varié (œufs, pain, ).Aussi, il est indiqué que le déjeuner est servi jusqu'à 10 heures am, mais ils commencent à desservir à 9h30 et nous incite à quitter à 9h45.
Séjour de 2 nuits en juin 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2017
真诚感谢您选择入住三井花园酒店上野。 真诚期待您的再次光临。 再次向您表示感谢。三井花园酒店上野 经理

10/10 – Excellent

Pierre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très pratique
Très propre ! Chambres très petites mais directement à côté de la gare !
Séjour de 1 nuit en juin 2017
Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Chambre trop petite et l'hotel n;a pratiquement aucune facilite. L'acceuil est faible.

10/10 – Excellent

Yan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We spent 5 days at the hotel, everything was just perfect! From friendly staff, clean room, great transportation options, and especially the Ueno park just a few minutes walking distance.
Séjour de 5 nuits en avril 2024
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 14 avr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would like to thank you again for taking time out of your precious time to give us your feedback after your stay.We are very happy to hear that you were satisfied with your stay at our hotel. We would also like to thank you for your compliments regarding our staff and cleaning.We are pleased to see that you are satisfied with the accessibility of our hotel. Our hotel is close to JR Ueno Station, Subway Ueno Station, and Keisei Ueno Station, and has received favorable reviews for its convenient transportation. Our staff will continue to make every effort to ensure that your stay with us is a pleasant one.We look forward to welcoming you again.

10/10 – Excellent

Kathleen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff ready to assist you.
Séjour de 3 nuits en mars 2024
Accommodation Manager a répondu le 23 mars 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno.We would also like to thank you for your high evaluation of our staff service.As a hotel staff member, we are very honored to receive such kind words.All of our staff will continue to strive to provide warm hospitality.We look forward to seeing you again soon.Mitsui Garden Hotel UenoAccommodation Manager

4/10 – Médiocre

??, KURUME CITY SUWANOMACHI

Points forts : Propreté
Points faibles : Service et personnel
三井ガーデンは、シティホテル並みのスタッフ対応と思ってましたが、ビジネスホテル並み以下でした。
Séjour de 1 nuit en janvier 2024
三井ガーデンホテル上野 宿泊支配人 a répondu le 5 mars 2024
この度は三井ガーデンホテル上野にご宿泊いただきまして誠にありがとうございます。しかしながらスタッフの応対につきましてご期待に添うことができず申し訳ございません。また次回上野にお越しの機会がございましたら当館をご検討いただければ幸いに存じます。またのご利用をお待ちしております。

10/10 – Excellent

Donald, Honolulu

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en février 2024
Accommodation Manager a répondu le 26 févr. 2024
Thank you very much for having stayed at Mitsui Garden Hotel Ueno.Also we appreciate your feedback.Did you have a comfortable stay at our hotel?We will continue to strive to provide better service.We look forward to serving you again.

6/10 – Acceptable

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Daily breakfast is a bit boring for long stay and the room is small for the price.
Séjour de 8 nuits en février 2024
Accommodation Manager a répondu le 18 févr. 2024
Thank you very much for choosing Mitsui Garden Hotel Ueno.We would like to thank you again for taking the time to provide us with your valuable feedback after your stay.We are sorry that the breakfast did not meet your expectations.Your feedback is very valuable to us. We will take your feedback into consideration and consider ways to improve our breakfast offerings.Thank you very much for your comments regarding the size of the room. We have another 25 square meter room called Superior Twin Bed Room. This room has a sofa that can be converted into a bed and can accommodate up to three guests.Please consider this room the next time you stay with us.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

8/10 – Bien

Christer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location.
Excellent location next to the station, great if you're on the last leg of your journey and the next stop is the airport. Didn't go for the breakfast so can't review that. Went for the tourist shopping run last day in akihabara, walking distance was perfect. Had a queen bed for myself and slept like a baby even though my room was located next to the elevator.
Séjour de 3 nuits en janvier 2024
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 30 janv. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno and for posting your review.We are glad hear that you were satified with our location.As you said, our hotel has good access to stations,Narita Airport, and sightseeing spots. It has been well received by many guests.We hope you were able to enjoy Ueno and Tokyo to the fullest using our hotel.For breakfast, our restaurant offers a buffet-style menu with a focus on Italian cuisine.We hope you will consider this the next time you stay.All of us will strive to improve our services so that you will be even more satisfied the next time you stay with us.We sincerely look forward to serving you again.Mitsui Garden Hotel UenoAccommodation Manager

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 30 janv. 2024
Thank you for staying at Mitsui Garden Hotel Ueno.We are honored to receive such high praise.We would appreciate it if you could give us your specific impressions on your next stay.We will continue to strive to satisfy everyone.We look forward to your next stay with us.

10/10 – Excellent

takashi

Séjour de 1 nuit en janvier 2024
三井ガーデンホテル上野 宿泊支配人 a répondu le 30 janv. 2024
この度は、三井ガーデンホテル上野にご宿泊いただき、誠にありがとうございます。また滞在後に評価を賜りましたこと、重ねてお礼申しあげます。ご滞在中は快適にお過ごしいただけましたでしょうか。今後も皆様に安心してご滞在いただけるように努めてまいります。お客様のまたのご宿泊を心よりお待ちしております。

8/10 – Bien

SUM WA

Séjour de 1 nuit en janvier 2024
Accommodation Manager a répondu le 25 janv. 2024
Thank you very much for choosing Mitsui Garden Hotel Ueno out of many hotels.We would also like to thank you again for posting your evaluation.Did you have a comfortable stay at our hotel.Please let us know your impressions the next time you stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager

8/10 – Bien

cindy

Points forts : Commodités
Very convenient location, pretty much walking distance to all I needed. The room was tiny but clean, friendly staff. Purchased breakfast, however, the selection was kind of limited.
Séjour de 3 nuits en janvier 2024
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 17 janv. 2024
Thank you very much for using Mitsui Garden Hotel Ueno.And thank you for your review.We are very happy to hear that you were satisfied with our hotel's location and services.However, we are very sorry that you were not satisfied with the breakfast.We will share your valuable opinions with all of our staff.We will continue to strive to provide services that satisfy our customers.I look forward to meeting again.

8/10 – Bien

Wing Cheong

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 17 janv. 2024
Thank you for staying at Mitsui Garden Hotel Ueno.We are honored to receive such high praise.We would appreciate it if you could give us your specific impressions on your next stay.We will continue to strive to satisfy everyone.We look forward to your next stay with us.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en novembre 2023
Accommodation Manager a répondu le 15 janv. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno.We would also like to thank you for taking your valuable time to write a review.We hope you enjoyed your stay this time.Please let us know what you think on your next stay.We will do our best to make your stay comfortable.We hope that you will stay at our hotel again if you have the opportunity.We look forward to creating an environment where you can relax and enjoy your stay.Mitsui Garden Hotel UenoAccommodation Manager

8/10 – Bien

Matthew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2023
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 13 janv. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : État et installations de l’hébergement
Room is really small. The advantage is only the location. Nothing else.
Séjour de 4 nuits en décembre 2023
Accommodation Manager a répondu le 12 janv. 2024
Thank you for staying at Mitsui Garden Hotel Ueno.Also we apreciate for taking the time to share your feedback with us.However,We are very sorry that we were not able to meet your expectations regarding your stay this time.Especially regarding the size of the room,we apologize for the inconvenience, Our hotel has rooms of various sizes, from 18 m2 to 25 m2. The Superior Twin Room is the largest room, so we hope you will consider it the next time you stay.Our entire staff will do their best to ensure that you are satisfied not only with the location but also with other aspects.We are looking forward serving you again.Mitsui Garden Hotel UenoAccommdation Manager

6/10 – Acceptable

HSIAO TING

Points forts : Service et personnel
Séjour de 3 nuits en décembre 2023
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 13 janv. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.

10/10 – Excellent

Yun Ji

Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 7 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.

10/10 – Excellent

Chi Hung

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Well located hotel at Ueno
Good location, close to JR and metro station as well as shopping and restaurant area. The room is just ok for 3 persons with 3 beds. Overall, comfortable, clean and convenient
Séjour de 5 nuits en décembre 2023
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 18 déc. 2023
Thank you for staying at Mitsui Garden Hotel Ueno and taking your time to provide the review for your previous stay. We do have a very enviable location. We are within 1 minute walk to the closest subway station and you could find the other various lines in 3 minutes walking distasnce. It would allow you to get around the whole of Tokyo very easily.We appreciate your kindest comment on our overall service. We keep on delivering to exceed our guests’ expectation.

8/10 – Bien

HUNG

Séjour de 3 nuits en décembre 2023
Accommodation Manager a répondu le 14 déc. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.We hope you enjoyed your stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

maryam

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2023
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 11 déc. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.We hope you enjoyed your stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.

10/10 – Excellent

Donald

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Accommodation Manager a répondu le 7 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also, thank you for taking the time out of your busy schedule to write a review about your stay.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

6/10 – Acceptable

Pik Heung Delia

Séjour de 3 nuits en décembre 2023
Accommodation Manager a répondu le 12 déc. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.We hope you enjoyed your stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

Jiaxin

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location, nice staffs
Séjour de 1 nuit en décembre 2023
Accommodation Manager a répondu le 7 déc. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking your valuable time to share your thoughts with us. We are very happy to receive your compliments about our hotel's location and staff. We are encouraged by the warm words of our customers towards our staff.Our hotel is located near Ueno Station, and is popular for its convenient location for sightseeing and business.We will continue to do our best to make your stay comfortable.We look forward to seeing you again.Mitsui Garden Hotel Ueno Accommodation Manager

8/10 – Bien

??

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
三井ガーデンホテル上野 宿泊支配人 a répondu le 7 déc. 2023
この度は三井ガーデンホテル上野にご宿泊いただきましてありがとうございます。また滞在後に評価を賜りましたこと、重ねてお礼申しあげます。ご滞在時には快適にお過ごしいただけましたでしょうか。次回ご宿泊の際はぜひ感想をお聞かせください。今後も皆様に安心してご滞在いただけるように努めてまいります。お客様の次回のご宿泊を心よりお待ちしております。 三井ガーデンホテル上野 宿泊支配人

10/10 – Excellent

Blake

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel all around. Japanese style Breakfast was great!
Séjour de 1 nuit en décembre 2023
Accommodation Manager a répondu le 7 déc. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking your valuable time to share your impressions after your stay. We are very happy to hear that you enjoyed our breakfast. We will continue to strive to provide our guests with peace of mind during their stay.Thank you for your kind words and we look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager

10/10 – Excellent

Sin-Ya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
地點位置方便,附件買東西吃東西方便
Séjour de 1 nuit en novembre 2023
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 30 nov. 2023
Thank you for staying at Mitsui Garden Hotel Ueno.We would also like to thank you for praising our hotel's location, which is one of its strengths.There are still many attractive spots in Ueno, so we hope you will stay at our hotel again the next time you come to Tokyo.Our entire staff looks forward to your visit and has created a comfortable environment for you to spend your time with us.

10/10 – Excellent

Chien Hua

Séjour de 4 nuits en novembre 2023
Accommodation Manager a répondu le 18 déc. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.We hope you enjoyed your stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

YUTAI

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en novembre 2023
Accommodation Manager a répondu le 20 nov. 2023
Thank you very much for using Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay?If you have any questions, please feel free to contact us.We hope you will consider to stay us for another opportunity.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

George

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Nice and clean property. Close by the Ameyoka market and just across train station. Happening and busy area. Close to skyliner train to airport also. Very convenient. Clean. Great staff.
Séjour de 3 nuits en novembre 2023
Accommodation Manager a répondu le 18 nov. 2023
Thank you for staying at Mitsui Garden Hotel Ueno and taking your time to provide the review for your previous stay. We are very lucky to have such a great location in Ueno and we are within 1 minute walk to the closest subway station and you could find the other various lines in 3 minutes walking distasnce. It would allow you to get around the whole of Tokyo very easily and easy to go to Narita airport directly.We were happy to read that you found the location, service and cleanliness of the hotel to be of a high standard. We are always trying to deliver a high standard of service to all of our guests.We are flattered and honored to receive your kind words and hope that you would come back and stay with us. We shall indeed keep on delivering on your expectations and we look forward to welcoming you back soon.Mitsui Garden Hotel Ueno

6/10 – Acceptable

Tiam Hock

Séjour de 2 nuits en novembre 2023
Accommodation Manager a répondu le 18 nov. 2023
Thank you for taking the time to provide our team with such wonderful feedback in regards to your recent stay with us at Mitsui Garden Hotel Ueno.How was your stay with us?If you have any suggestions, please do not hesitate to contact us.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

6/10 – Acceptable

YI-Ting

Séjour de 1 nuit en novembre 2023
Accommodation Manager a répondu le 17 nov. 2023
Thank you very much for using Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay?If you have any questions, please feel free to contact us.We hope you will consider to stay us for another opportunity.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager

10/10 – Excellent

Ching Chih

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Accommodation Manager a répondu le 16 nov. 2023
Thank you for staying at Mitsui Garden Hotel Ueno.We are very happy to hear that you were satisfied with your stay.Please feel free to contact us if there is anything we can do for you.We look forward to serving you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

Insug

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
깨끗한 호텔
친절, 청결, 서비스도 바로바로 해결해주시고 모든 것이 정말 좋았습니다. 교통도 편합니다.
Séjour de 3 nuits en novembre 2023
Accommodation Manager a répondu le 14 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.We do have a very enviable location. We are within 1 minute walk to the closest subway station and you could find the other various lines in 3 minutes walking distasnce. It would allow you to get around the whole of Tokyo very easily.Thank you for your kind words of praise regarding our staff's service.We will continue to make every effort to provide better service to our guests.Thank you for taking the time to provide us with your feedback after your stay.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

SIU MING C

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 9 nuits en octobre 2023
Accommodation Manager a répondu le 13 nov. 2023
Thank you for staying at Mitsui Garden Hotel Ueno.We are very honored that you chose our hotel for your wedding anniversary stay.Did you have a comfortable hotel stay this time?If you have any questions, please feel free to let us know.All of our staff will continue to strive to create a hotel that is loved by everyone.We look forward to your continued patronage of Mitsui Garden Hotel Ueno.Mitsui Garden Hotel UenoAccommodation Manager

8/10 – Bien

Chinda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Accommodation Manager a répondu le 11 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.Thank you again for taking time out of your busy schedule to give us your feedback after your stay.How was your stay?If you have any suggestions, please do not hesitate to contact us.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

8/10 – Bien

CHENG IU

Séjour de 1 nuit en octobre 2023
Accommodation Manager a répondu le 11 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.Thank you again for taking time out of your busy schedule to give us your feedback after your stay.How was your stay?If you have any suggestions, please do not hesitate to contact us.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

Angus

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very convenient place, very close to Uneo JR exit 1 and 2. Easy to pickup rental vehicle as toyota rent a car is just adjacent to the hotel, 30 seconds walk.
Séjour de 1 nuit en novembre 2023
Accommodation Manager a répondu le 10 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would like to thank you again for taking time out of your precious time to give us your feedback after your stay.We arehappy that you were satisfied with our location.As you said, our hotel is located near JR Ueno Station,Keisei Ueno Station,and Toyota rental car, so it is convenient for transportation and has plenty of restaurants and other shops.We will continue to strive to improve our customer service and other services while leveraging these strengths.We are looking forward to serving you again.Mitsui Garden Hotel Ueno

10/10 – Excellent

Wing Chi

Séjour de 4 nuits en octobre 2023
Accommodation manager a répondu le 10 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would like to thank you again for taking time out of your precious time to give us your feedback after your stay.How was your stay?If you have any concerns, please feel free to let us know.If you have the opportunity to stay at our hotel again, we will strive to improve our services so that we can provide you with an even better stay.We are looking forward to serving you again.Mitsui Garden Hotel Ueno

8/10 – Bien

Sau Man

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Accommodation Manager a répondu le 27 oct. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.We hope you had a pleasant stay with us.We would appreciate it if you could let us know if there is anything we can do to make your stay more comfortable.We look forward to serving you again.Mitsui Garden Hotel Ueno

4/10 – Médiocre

Voyageur vérifié

Points faibles : État et installations de l’hébergement, confort de la chambre
從酒店去skyliner 十分困難
原本想找去機場方便的酒店,但是從酒店去skyliner 十分困難,要走20分鐘才到 。 房間比同價錢相比十分之細和有點舊。 我和太太用同樣價錢在另一間酒店體驗好太多了。 這酒店只值HKD700左右,而且不方便去skyliner, 下次不會入住
Séjour de 1 nuit en octobre 2023
Accommodation Manager a répondu le 27 oct. 2023
Thank you very much for staying at Mitsui Garden Ueno.We apologize to the inconvenience caused by the size of your room. If you prefer a larger room, we recommend the Superior Twin Room, which has two beds and a sofa bed and can accommodate up to three people.This is the largest room type in our hotel at 25 square meters. We hope you will consider this in the future.Also, regarding access to the hotel, depending on the amount of luggage you have, it is possible to walk from Keisei Ueno Station to the hotel in about 10 minutes via Ueno Subway Station.Although we cannot change the location or room size, all of our staff will do our best to improve the quality of our services so that we can provide you with a comfortable hotel stay.Last but not least, thank you for taking the time to write a review.Mitsui Garden Hotel Ueno

10/10 – Excellent

Tracey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location, right next to Ueno train station. Very clean and quiet.
Séjour de 4 nuits en octobre 2023
Accommodation Manager a répondu le 1 nov. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would like to thank you again for taking time out of your precious time to give us your impressions after your stay.We are very pleased to see that you are satisfied with the location of our hotel. Our hotel is located approximately 2 minutes on foot from the Asakusa Exit of JR Ueno Station and 1 minute on foot from Tokyo Metro Ueno Station, and we have received favorable reviews for its convenient accessibility.We are very pleased to see that you had a pleasant stay at our hotel.We will continue to strive to make our hotel even more satisfactory in the future.We sincerely look forward to welcoming you again.

10/10 – Excellent

Diego

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a fantastic hotel. Breakfast was a bit lackluster.
Séjour de 4 nuits en octobre 2023
Accommodation Manager a répondu le 15 oct. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.We would also like to thank you again for your generally positive reviews.However, we apologize for making you feel disappointed about the breakfast.We will share your valuable feedback with the restaurant staff.All the staff will do their best to provide a more comfortable environment next time.We look forward to serving you again.Mitsui Garden Hotel UenoAccommodation Manager

8/10 – Bien

Dennis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice room but
Beds were nice, big and comfy. Rooms were fairly large by japanese standard. My only complaint was the air from the air duct hitting my face while lying on my bed. I couldn’t find a way to deflect it
Séjour de 1 nuit en octobre 2023
Accommodation Manager a répondu le 15 oct. 2023
Thank you very much for staying at Mitsui Garden Hotel Ueno.We are glad to stay our room comfortable.The superior twin room you stayed in has a size of 25 square meters and is a popular room where you can spend a relaxing time.However, we apologize to inconvinience regarding air duct.We share to our hotel staff received opinion and we will try to improve in the future.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager

6/10 – Acceptable

Oksana

Points forts : Propreté, service et personnel
Seemed dated especially the bathroom
Séjour de 1 nuit en septembre 2023
Accommodation Manager a répondu le 13 oct. 2023
Thank you for having stayed at Mitsui Garden Hotel Ueno.However, we are disappointed that we could not meet your expectations regarding the bathroom facilities.We will share your feedback with our staff and strive to make your stay more comfortable.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback after your stay.We sincerely look forward to welcoming you again.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly staff, great location and comfortable rooms
Séjour de 4 nuits en octobre 2023
Mitsui Garden Hotel Ueno Accommodation Manager a répondu le 14 oct. 2023
Thank you for taking the time to provide our team with such wonderful feedback in regard to your recent stay with us at Mitsui Garden Hotel Ueno.We were happy to read that you found the location, service, and cleanliness of the hotel to be of a high standard. We are always trying to deliver a high standard of service to all our guests. We hope that you have come away with lots of lovely memories of your stay and give us the opportunity to welcome you with our genuine warmth again. Mitsui Garden Hotel Ueno Accommodation Manager