Title: Hotel Toranomon Hills - The Unbound Collection by Hyatt - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3593&destination=Tokyo%2C+Tokyo+Prefecture%2C+Japan&selected=95103541&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Toranomon Hills - The Unbound Collection by Hyatt Find inspiration in the hotel's art gallery or indulge in fine dining. Then unwind with a drink at the bar or explore nearby Tokyo Midtown. ## Photo gallery for Hotel Toranomon Hills - The Unbound Collection by Hyatt ![Panoramic Suite, 1 King Bed, Corner (Tower View) - Hotel Toranomon Hills - The Unbound Collection by Hyatt (Tokyo)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/1c5c270c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Suite, 1 King Bed, Corner (Tower View) - Hotel Toranomon Hills - The Unbound Collection by Hyatt (Tokyo)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/beb86226.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Toranomon Hills - The Unbound Collection by Hyatt (Tokyo)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/7601159d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free minibar items, in-room safe, desk, laptop workspace - Hotel Toranomon Hills - The Unbound Collection by Hyatt (Tokyo)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/ed1aea24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Toranomon Hills - The Unbound Collection by Hyatt (Tokyo)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/0d5935db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tokyo Tower, Hotel Toranomon Hills - The Unbound Collection by Hyatt offers an upscale retreat with an art gallery on site and a coffee shop/cafe. Enjoy fine dining at the on-site restaurant, relax with a drink at the bar, and take advantage of dry cleaning/laundry services, in-room WiFi, concierge services and luggage storage. ## Reviews 9.6 Exceptional ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available - Parking available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 15 of 15 rooms ### View all photos for Deluxe Room, 1 King Bed, City View (Shower) ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/10da3e7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View (Shower) - City view - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, City View ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/48c11d28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, City View - City view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for City Room, 1 King Bed, City View ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/48c11d28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room, 1 King Bed, City View 10.0 Exceptional 2 reviews - City view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Corner ![Suite, 1 King Bed, Corner](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/a4dd484b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Corner - City view - 517 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Panoramic Suite, 1 King Bed, Corner (Tower View) ![Panoramic Suite, 1 King Bed, Corner (Tower View)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/beb86226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, 1 King Bed, Corner (Tower View) - City view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed with Sofa bed (Shower) ![Deluxe Room, 1 King Bed with Sofa bed (Shower)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/9da7d932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed (Shower) 10.0 Exceptional 2 reviews - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed (Shower) ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/10da3e7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Shower) - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds (Shower) ![Deluxe Room, 2 Single Beds (Shower)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/bf106965.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds (Shower) 10.0 Exceptional 1 review - 344 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Suite, 1 King Bed ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/11fee63a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed, City View, Corner ![Deluxe Suite, 1 King Bed, City View, Corner](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/919982be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, City View, Corner - City view - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/cdedcf5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 10.0 Exceptional 1 review - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Shower) ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/48c11d28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Shower) 10.0 Exceptional 2 reviews - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/11fee63a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - City view - 517 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Tower View, Shower) ![Free minibar items, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/48c11d28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Tower View, Shower) 10.0 Exceptional 1 review - City view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Twin Beds (Shower) ![Standard Room, 2 Single Beds (Shower)](https://images.trvl-media.com/lodging/96000000/95110000/95103600/95103541/455201b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Shower) - 344 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Combined shower/tub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/1000000/20000/15300/15228/d9e4a6db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Tokyo Bay by IHG Minato - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Hotel-Toranomon-Hills-The-Unbound-Collection-By-Hyatt.h95103541.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Hotel-Toranomon-Hills-The-Unbound-Collection-By-Hyatt.h95103541.Hotel-Information) ## About the area Located in Minato neighborhood, Hotel Toranomon Hills - The Unbound Collection by Hyatt is connected to a rail/subway station. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Ueno Zoo. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or National Stadium. [Visit our Tokyo travel guide](https://www.expedia.ca/Tokyo.dx179900) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.66745%2C139.74734&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HOuQxNQ-375Tfft9jx787VW-wa8=) 2-6-4 TORANOMON, MINATO-KU, Tokyo, 105-0001 ### What's nearby - ![gold object at suntory music hall,tokyo,japan](https://images.trvl-media.com/place/6104118/cffb4efd-600c-440f-95dd-b8a27d3d57cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suntory Hall 7 min walk \- 0.7 km - ![Pond and cherry blossom](https://images.trvl-media.com/place/3593/72196f36-746d-4118-a5e8-28dadb551621.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hibiya Park 9 min walk \- 0.8 km - ![Sunset scene:Tokyo Tower in Tokyo, Japan](https://images.trvl-media.com/place/503113/edbc3af2-54ca-4429-9b64-feda1a4c05bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tokyo Tower 14 min walk \- 1.2 km - ![Tokyo Imperial Palace which includes a lake or waterhole and a garden](https://images.trvl-media.com/place/503086/900fd04f-180d-4094-8d87-b69c1a90c3d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tokyo Imperial Palace 15 min walk \- 1.3 km - teamLab Borderless: MORI Building DIGITAL ART MUSEUM 12 min walk \- 1.1 km ### Getting around - Toranomon Hills Station 1 min walk - Shimbashi Station 15 min walk - Haneda Airport (HND) 26 min drive ### Restaurants - Starbucks 1 min walk - UCHU BREWING 虎ノ門 1 min walk - 珉珉 1 min walk - Le Pristine Tokyo - Café & Restaurant 3 min walk - 南インドキッチン 虎ノ門店 2 min walk ## About this property ### Hotel Toranomon Hills - The Unbound Collection by Hyatt Luxury hotel near Tokyo Tower Near Tokyo Midtown, Hotel Toranomon Hills - The Unbound Collection by Hyatt provides an art gallery on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Modern European cuisine fine-dining restaurant, ル・プリスティン レストラン 東京, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a bar. Other perks at this hotel include: - Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises - Coworking spaces, meeting rooms, and a 24-hour front desk - Concierge services and luggage storage Room features All 204 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Other conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - 55-inch flat-screen TVs with digital channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![2 bars/lounges](https://images.trvl-media.com/lodging/1000000/20000/13300/13278/e9eeb6d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection Minato - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 2,139 reviews CA $522 CA $662 total Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=13278&PinnedHotelID=13278&HadPinnedHotel=true®ionId=-1&adults=2) ![7 restaurants, breakfast, lunch, dinner served; French cuisine](https://images.trvl-media.com/lodging/1000000/670000/661100/661016/99730ba1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cerulean Tower Tokyu Hotel Shibuya - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,748 reviews CA $593 CA $750 total Mar 18 - 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Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 328 reviews CA $268 CA $324 total Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=108002846&PinnedHotelID=108002846&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=95103541&PinnedHotelID=95103541&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95103541,13278,661016,22199,33333699) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (JPY 5,000 per night) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 6,600 per person - A coffee shop/cafe - A restaurant ### Restaurants on site - ル・プリスティン カフェ 東京 - ル・プリスティン レストラン 東京 ### Things to do - 24-hour gym - Art gallery ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Coworking space - Meeting rooms ### Accessibility - No elevator - Smooth flooring in room ### More - Built in 2023 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Espresso maker - Free minibar (limited items) - Limited room service ### More - Air conditioning - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 6600 per person - Self parking fee: JPY 5000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Toranomon Hills Hotel Toranomon Hills The Unbound Collection by Hyatt Hotel Toranomon Hills - The Unbound Collection by Hyatt Hotel Hotel Toranomon Hills - The Unbound Collection by Hyatt Tokyo ## Frequently asked questions ### Is Hotel Toranomon Hills - The Unbound Collection by Hyatt pet-friendly? ### How much does it cost to stay at Hotel Toranomon Hills - The Unbound Collection by Hyatt? ### How much is parking? ### What time is check-in at Hotel Toranomon Hills - The Unbound Collection by Hyatt? ### What time is check-out at Hotel Toranomon Hills - The Unbound Collection by Hyatt? ### Where is Hotel Toranomon Hills - The Unbound Collection by Hyatt located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Toranomon Hills - The Unbound Collection by Hyatt Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 85 8 - Good 9 6 - Okay 1 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### maria Jan 13, 2026 Liked: Cleanliness, property conditions & facilities Amazing everything!!!! So clean, great service, good food, nice ambiance!!! Five stars! ##### maria Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Alex Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was lovely- really great design, so stylish, friendly and helpful staff, clean high quality rooms and easy access to train station. The bar was awesome too with a great happy hour and plenty of cafes around the area. ![](https://a.travel-assets.com/ugc/hotel-reviews/f68a4d69-3733-4a8d-b01e-b78b451ebb50-1761466505678.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alex Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Alicia Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location and the restaurant in the hotel, Le Pristine, was amazing! ##### Alicia Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Stephanie Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing! Beautiful hotel. ##### Stephanie Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Henriette Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service and everything you need. Love it. ##### Henriette Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Rachel Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly and efficient service. Comfortable and super clean spaces. ##### Rachel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Iris Dec 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was amazing, especially with friendly and professional staff and a great view of the Tower! ##### Iris Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### teresa Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice and modern hotel. The staff was friendly and helpful. Take advantage of the lunge if you’re looking for a quiet place to work or rest - views are great. I look forward to staying here again. ##### teresa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### YANG Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is the right place to stay if you are looking for exploring Tokyo from morning to night. The location is great as is in the middle of the city and easy to commute to all popular areas. I would recommend it for couples as the design is modern and luxurious. Also good for families because of the variety of room options and views. Everything is fantastic. ##### YANG Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Suh Yoon Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice. Area is very accessible. Very clean hotel. Will visit again! ##### Suh Yoon Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Robin Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! ##### Robin Stayed 3 nights in Apr 2025 ### 8/10 Good #### Blaine Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Beautiful large rooms with great views however minimal hotel facilities, the gym is difficult to get to and small, no room service available. Restaurants at the ground floor are fantastic. ##### Blaine Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Joyce Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### "MUST-STAY" hotel in Tokyo! This is one of the "MUST-STAY" hotel in Tokyo. Hotel is very neat and nicely organized and Breakfast is very sufficient and tasty. Most of all, hotel staff in front desk, restaurant, and lounge is all supportive and friendly. Every time, I passed by hotel lobby, I feel welcomed from all staff wheter they recognized me or not. It was very good luck to stay at Toranomon Hills for us! ##### Joyce Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### CHUN HSING Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was wonderful, only except that it happened that our room was right next to the gym, so there were some door and dumbbell dropping noises once a while. However, except that, everything was great. House keeping super tidy, spotless. Food was yummy too. If you're going to visit places on the Hibiya Line even better because the hotel is right on top of one of the stations. ##### CHUN HSING Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### John Feb 22, 2025 The service is amazing! When I got to the airport, I discovered that I had left my passport in the room. The manager personally called me and waited at the front door for me to return to pick it up. Because of him, I made my flight! ##### John Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ricky Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel experience, decor, lighting and staff. My one minor complaint is that the layout of the hotel is such that you might have to walk a while from the elevator to your room. Also the surrounding area is not hustle bustle which is nice if you want a very quiet and safe environment outside the hotel. but it’s sorta like the Wall Street / finance district so at night it is very quiet. Another thing of note, there isn’t really room service. There is takeaway from the restaurant which is Michelin recommend\* but comes in a take away box to your room with paper utensils so that makes the experience not optimal. So I recommend you go down the the restaurants. Very nice but we had a toddler so prefer in-room dining. Overall-We loved it and would recommend it again. ##### Ricky Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jean Dec 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in Tokyo ##### Jean Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Maria Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really nice hotel. Would stay again. ##### Maria Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Tressa Mar 22, 2025 Liked: Amenities, property conditions & facilities Great service beautiful views from the lounge ##### Tressa Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Seongyeon Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and new. ##### Seongyeon Stayed 3 nights in Aug 2025 ### 8/10 Good #### Giuseppe Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and new ##### Giuseppe Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### George May 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Subway station is connected to the building, very convenient ##### George Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jose Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great in all areas ##### Jose Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Brooks Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful. ##### Brooks Stayed 6 nights in Oct 2024 ### 6/10 Okay #### Ching Yee Elaine Oct 14, 2025 Disliked: Staff & service Can never find the guest service no matter how many times you called them. 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