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Hotel Sunroute Plaza Shinjuku

Photo gallery for Hotel Sunroute Plaza Shinjuku

Property grounds
Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Standard Double Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Twin Room with Sofa Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Overview of Hotel Sunroute Plaza Shinjuku

Hotel Sunroute Plaza Shinjuku

3.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053

Explore the area

  • Popular LocationTokyo Metropolitan Government9 min walk
  • Popular LocationShinjuku Gyoen National Garden13 min walk
  • Popular LocationTokyo Opera City Concert Hall19 min walk
  • AirportTokyo (HND-Haneda)41 min drive

Room options

About this area

Tokyo

Near a metro station, Hotel Sunroute Plaza Shinjuku is in Shibuya, a neighborhood in Tokyo with great airport proximity. Notable landmarks in the area include Tokyo Imperial Palace and Sensō-ji Temple. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome, or consider a night out at Happoen Garden. Guests appreciate the hotel's convenience to public transportation: Shinjuku-nishiguchi Station is 10 minutes by foot and Tochomae Station is 11 minutes.
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Map

What's nearby

  • Tokyo Metropolitan Government - 9 min walk
  • Shinjuku Gyoen National Garden - 13 min walk
  • Shinjuku Central Park - 14 min walk
  • Tokyo Opera City Concert Hall - 19 min walk
  • Meiji Jingu Shrine - 8 min drive

Getting around

  • Shinjuku Station - 4 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Narita Intl. Airport (NRT) - 52 min drive

Restaurants

  • Cafe Miyama - 2 min walk
  • Yoshinoya - 2 min walk
  • Tengu - 3 min walk
  • Hanamaru Udon - 3 min walk
  • Khao San - 3 min walk

About this property

Hotel Sunroute Plaza Shinjuku

3-star hotel located in Shibuya
Take advantage of dry cleaning/laundry services, a bar, and conference space at Hotel Sunroute Plaza Shinjuku. Enjoy a meal at the two onsite restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • Luggage storage, an elevator, and a 24-hour front desk
  • A reception hall, a vending machine, and multilingual staff
  • Guest reviews say great things about the proximity to the airport
Room features
All 624 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 26-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Cable channels, electric kettles, and heating

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,200 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

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Guest rating 4+
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 2200 per person (approximately)
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Frequently asked questions

Is Hotel Sunroute Plaza Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Sunroute Plaza Shinjuku?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Hotel Sunroute Plaza Shinjuku on Feb 23, 2023 start from CA $248.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sunroute Plaza Shinjuku?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel Sunroute Plaza Shinjuku?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hotel Sunroute Plaza Shinjuku?

Check-out is at 11 AM.

Where is Hotel Sunroute Plaza Shinjuku located?

Located in Shibuya, this hotel is 0.4 mi (0.7 km) from Omoide Yokocho and within 3 mi (5 km) of Shinjuku Gyoen National Garden and Shibuya Crossing. Tokyo Imperial Palace is 2.9 mi (4.7 km) away. Shinjuku Station is only a 4-minute walk and Shinjuku-nishiguchi Station is 10 minutes.

Can I cancel my reservation for free at Hotel Sunroute Plaza Shinjuku and receive a full refund?

Yes, Hotel Sunroute Plaza Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sunroute Plaza Shinjuku cancellation policy on our site for more details about any exclusions or requirements.

Hotel Sunroute Plaza Shinjuku Reviews

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1073 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 389 out of 1073 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 89 out of 1073 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 21 out of 1073 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 1073 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is close to subway and everything
Stayed 4 nights in Jan 2023

6/10 Okay

Wai Leung

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Stayed at this hotel for many times as they were new and is close to the Shinjuku center. However, this time the room was obviously not clean (eg many hair from the previous customers on the bed and floor, the artificial lady's nails on the floor etc).
Stayed 4 nights in Jan 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and good food.
Stayed 1 night in Jan 2023

6/10 Okay

Rowan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I've stayed at this hotel several times and this was the worst, to the point where I am questioning whether I ever go back. On one of our beds there was a yellow stain (food) from a previous guest. On my bed there was dried drops of blood from a previous guest. We were promptly upgraded to a better room and given a late check out but it was clearly unacceptable for it to happen in the first place. The staff are very hard working, I can't help but wonder if cutting back services to save money by head office is the reason why these two things weren't picked up. Sometimes a string can be pulled too tight. Would I go back? Honestly.... it was never ever a question before this visit, I probably will look around for a new hotel in the same area in future.
Stayed 1 night in Jan 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and the hotel was good
Stayed 4 nights in Jan 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2023

10/10 Excellent

Lai Kit Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff, tea bags, cleansing oil, lotion, face masks … are free to take from the lobby Restaurants provided breakfast, lunch & dinner
Stayed 3 nights in Jan 2023

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff went above and beyond for us when we had a little emergency with our Sons locking themselves in the room using the latch. The prompt action was greatly appreciated. The manager and maintenance staff were very professional and helped resolved this issue fast and efficiently. We can not Thank them enough. The hotel is very close to the Shinjuku Station. Rooms are clean. Beds comfortable. Has laundry facilities. Hot showers with great Water pressure. Will be staying again.

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean., tidy and convenient location