Near a metro station, Hotel Sunroute Plaza Shinjuku is in Shibuya, a neighborhood in Tokyo with great airport proximity. Notable landmarks in the area include Tokyo Imperial Palace and Sensō-ji Temple. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome, or consider a night out at Happoen Garden. Guests appreciate the hotel's convenience to public transportation: Shinjuku-nishiguchi Station is 10 minutes by foot and Tochomae Station is 11 minutes.
Take advantage of dry cleaning/laundry services, a bar, and conference space at Hotel Sunroute Plaza Shinjuku. Enjoy a meal at the two onsite restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
Luggage storage, an elevator, and a 24-hour front desk
A reception hall, a vending machine, and multilingual staff
Guest reviews say great things about the proximity to the airport
Room features
All 624 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
Hypo-allergenic bedding and down comforters
Bathrooms with deep soaking tubs and toilets with electronic bidets
26-inch flat-screen TVs with Netflix, Hulu, and streaming services
Cable channels, electric kettles, and heating
Languages
English, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (JPY 1,500 per day; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Food and drink
Daily buffet breakfast available for a fee: JPY 2,200 per person
2 restaurants
A bar/lounge
Restaurants on site
Kukon
Vilazza
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Business services
2,799 square feet of conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: JPY 2200 per person (approximately)
Self parking fee: JPY 1500 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo
Frequently asked questions
Is Hotel Sunroute Plaza Shinjuku pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Sunroute Plaza Shinjuku?
As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Hotel Sunroute Plaza Shinjuku on Feb 23, 2023 start from CA $248.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Sunroute Plaza Shinjuku?
Self parking is available for JPY 1500 per day.
What time is check-in at Hotel Sunroute Plaza Shinjuku?
Check-in is from 3:00 PM - midnight.
What time is check-out at Hotel Sunroute Plaza Shinjuku?
Check-out is at 11 AM.
Where is Hotel Sunroute Plaza Shinjuku located?
Located in Shibuya, this hotel is 0.4 mi (0.7 km) from Omoide Yokocho and within 3 mi (5 km) of Shinjuku Gyoen National Garden and Shibuya Crossing. Tokyo Imperial Palace is 2.9 mi (4.7 km) away. Shinjuku Station is only a 4-minute walk and Shinjuku-nishiguchi Station is 10 minutes.
Can I cancel my reservation for free at Hotel Sunroute Plaza Shinjuku and receive a full refund?
Yes, Hotel Sunroute Plaza Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sunroute Plaza Shinjuku cancellation policy on our site for more details about any exclusions or requirements.
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Stayed at this hotel for many times as they were new and is close to the Shinjuku center. However, this time the room was obviously not clean (eg many hair from the previous customers on the bed and floor, the artificial lady's nails on the floor etc).
I've stayed at this hotel several times and this was the worst, to the point where I am questioning whether I ever go back.
On one of our beds there was a yellow stain (food) from a previous guest.
On my bed there was dried drops of blood from a previous guest.
We were promptly upgraded to a better room and given a late check out but it was clearly unacceptable for it to happen in the first place. The staff are very hard working, I can't help but wonder if cutting back services to save money by head office is the reason why these two things weren't picked up. Sometimes a string can be pulled too tight.
Would I go back? Honestly.... it was never ever a question before this visit, I probably will look around for a new hotel in the same area in future.
Good location, helpful staff, tea bags, cleansing oil, lotion, face masks … are free to take from the lobby Restaurants provided breakfast, lunch & dinner
Lai Kit Katie
Stayed 3 nights in Jan 2023
10/10 Excellent
Tina
Travelled with family, Travelled with family and small children
Excellent hotel. The staff went above and beyond for us when we had a little emergency with our Sons locking themselves in the room using the latch. The prompt action was greatly appreciated. The manager and maintenance staff were very professional and helped resolved this issue fast and efficiently. We can not Thank them enough. The hotel is very close to the Shinjuku Station. Rooms are clean. Beds comfortable. Has laundry facilities. Hot showers with great Water pressure. Will be staying again.