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Hotel New Otani Tokyo Garden Tower

Photo gallery for Hotel New Otani Tokyo Garden Tower

Exterior
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Garden Tower Deluxe Triple Room | Living room | 30-inch TV with digital channels
Junior Suite, Tower | Down comforters, minibar, in-room safe, desk

Overview of Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower

4.5 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578

Explore the area

  • Popular LocationHotel New Otani Tokyo9 min walk
  • Popular LocationAkasaka Sacas17 min walk
  • Popular LocationTokyo Imperial Palace7 min drive
  • AirportTokyo (HND-Haneda)32 min drive

Room options

About this area

Tokyo

Hotel New Otani Tokyo Garden Tower is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. Shinjuku Gyoen National Garden and Hibiya Park reflect the area's natural beauty and area attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome, or consider a night out at Akihabara Electric Town. Guests love the hotel's convenience to public transportation: Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.
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Map

What's nearby

  • Hotel New Otani Tokyo - 9 min walk
  • Akasaka Sacas - 17 min walk
  • Tokyo Midtown - 4 min drive
  • Tokyo National Olympic Stadium - 4 min drive
  • Tokyo Imperial Palace - 7 min drive

Getting around

  • Kojimachi Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Narita Intl. Airport (NRT) - 50 min drive

Restaurants

  • New Otani Hotels - 2 min walk
  • View & Dining The Sky - 3 min walk
  • Satsuki - 3 min walk
  • AUX BACCHANALES - 3 min walk
  • Garden Lounge - 4 min walk

About this property

Hotel New Otani Tokyo Garden Tower

4.5-star luxury hotel near Tokyo Dome
A roundtrip airport shuttle, a grocery/convenience store, and shopping on site are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Get out on the links at this hotel and enjoy amenities such as a driving range. Be sure to enjoy a meal at any of the 20 onsite restaurants, which feature French cuisine and more. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a Japanese garden.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Concierge services, a porter/bellhop, and an elevator
  • Guest reviews give top marks for the proximity to public transit
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free Internet and safes. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3450-6900 for adults and JPY 2875-4025 for children
  • 20 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available

Restaurants on site

  • La Tour D Argent
  • Taikan-en
  • Senbazuru
  • Sekishin-tei
  • Bella Vista

Things to do

  • Fitness center
  • Golf driving range
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Japanese garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Guest rating 4+
Guest rating 4+
Family-friendly
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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Due to COVID-19 regulations, guests who are required to self-quarantine will not have access to the property's communal facilities or guest services, including the restaurant, bar, and lounge. Room service will still be available.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between JPY 3450 and JPY 6900 for adults, JPY 2875 and JPY 4025 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3200 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of Akasaka ACT Theater, Shinjuku Gyoen National Garden, and Nippon Budokan. Tokyo Dome and Tokyo Imperial Palace are also within 3 mi (5 km). Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Can I cancel my reservation for free at Hotel New Otani Tokyo Garden Tower and receive a full refund?

Yes, Hotel New Otani Tokyo Garden Tower offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Tokyo Garden Tower cancellation policy on our site for more details about any exclusions or requirements.

Hotel New Otani Tokyo Garden Tower Reviews

Hotel New Otani Tokyo Garden Tower Reviews

Overall score and ratings

8.8

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 578 out of 1000 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 300 out of 1000 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 67 out of 1000 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 32 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 23 out of 1000 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Marie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing here. The shops and the decor around the property was very dated, but the rooms were nice
Stayed 3 nights in Nov 2022

8/10 Good

David
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff everywhere from restaurants, check-in, porters, lobby service, just so attentive. Hotel was clean and had the items you require in your room. Hotel seemed a little outdated and no view for price, but over all a good stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller
Stayed 1 night in Apr 2020

10/10 Excellent

Donald
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2020

10/10 Excellent

Nathan, Australia
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the main a few times I was not aware that the views from garden tower would be so good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Julian, Dorking, UK
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel s in a central location with the addition of a well kept Japanese Garden. Staff were both courteous and helpful. I'm happy to recommend the hotel even though it is a bit pricy compared with the other hotels we stayed in around Japan but there again, it is in central Tokyo.
Stayed 1 night in Mar 2020

10/10 Excellent

Gabriel, Toronto, Ontario, Canada
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location that allowed me to explore all the sights of Tokyo, as the underground Ginza line was only a short walk away. Excellent customer service.
Stayed 5 nights in Feb 2020

10/10 Excellent

Ian
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay in - great location close to business, excellent taxi connectivity and very helpful staff
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as one would expect of a four star hotel. Enjoyed our stay.
Stayed 1 night in Mar 2020