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Overview of Hotel New Otani Tokyo Garden Tower

Photo gallery

Guest reviews

4.4 / 5Excellent
1,497 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationTokyo Imperial Palace3 min drive
Popular LocationNippon Budokan3 min drive
RestaurantG-TERRACE Kioicho2 min walk
RestaurantNew Otani Hotels2 min walk
AirportTokyo (HND-Haneda)31 min drive

Choose dates to view prices

  • Garden Tower Standard Room

    4.5/5 guest room rating

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 4
    Show more
  • Deluxe Room, Tower

    4.7/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
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  • Junior Suite, Garden View, Tower

    5/5 guest room rating

    Room amenities

    • 797 sq ft
    • Sleeps 4
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  • Standard Room, Garden View

    4.8/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 4
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  • Garden Tower Deluxe Triple Room

    4.8/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 5
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  • Garden Tower Standard Twin Room

    4.4/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 4
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  • Garden Tower Standard Double Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 4
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  • Standard Triple Room

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 5
    Show more

About this area

Tokyo

Located in Tokyo's Chiyoda neighbourhood, Hotel New Otani Tokyo Garden Tower is near a metro station. Tokyo Imperial Palace and Tokyo Takarazuka Theatre are cultural highlights, and some of the area's activities can be experienced at KidZania Tokyo and Roppongi Hills. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome. Our guests love the hotel's convenience for public transport: Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Map
Popular Location

What's nearby

  • Tokyo Imperial Palace - 3 min drive
  • Shinjuku Gyoen National Garden - 3 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Midtown - 4 min drive
  • Roppongi Hills - 4 min drive

Getting around

  • Kojimachi Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

Restaurants

  • La Tour D Argent — 1 min walk
  • Taikan-en — 1 min walk
  • G-TERRACE Kioicho - 2 min walk
  • New Otani Hotels - 2 min walk
  • New Kioicho Building - 3 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury Tokyo hotel in Chiyoda, near Shinjuku Gyoen National Garden
This hotel features 20 restaurants, 4 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café and outdoor tennis courts are on-site. All 836 rooms offer free WiFi and free wired Internet, plus fridges and TVs with digital channels. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Hotel New Otani Tokyo Garden Tower offers 836 forms of accommodation with minibars and a safe. Televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 4235-6050 per person
20 restaurants and 1 coffee shop/cafe
4 bars/lounges and 1 poolside bar
Room service available

Things to do

2 outdoor tennis courts
Children's pool
Fitness centre
Golf driving range
Seasonal outdoor pool
Shopping
Spa services
Tennis

Family friendly

Children's pool
Dry-cleaning service
Corner/local shop
Laundry facilities
Fridge
Seasonal outdoor pool

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tennis lessons
Tour/ticket assistance

Languages spoken

English
Japanese

Business services

1 meeting room
Business centre
Computer station

Outdoors

Garden
Japanese garden

Spa

Body treatments
Facials

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)

Bathroom

Electronic bidet
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

Digital channels
Films for purchase
Premium channels
TV

Food and drink

Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM
Fees may apply; contact the property in advance to get details
Children age 0-5 stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

 
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 4235 and JPY 6050 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of:

  • – Sauna
    – Spa
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July to August
One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Tokyo Garden Tower and receive a full refund?
Yes, Hotel New Otani Tokyo Garden Tower offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Tokyo Garden Tower cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hotel New Otani Tokyo Garden Tower?
Check-in is from 2:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3200 per person, one-way, applies.
Where is Hotel New Otani Tokyo Garden Tower located?
Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of Suntory Hall, Shinjuku Gyoen National Garden, and Tokyo Midtown. Nippon Budokan and Yasukuni Shrine are also within 2 miles (3 km). Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Guest reviews

4.4
Excellent
5 - Excellent
817
4 - Good
496
3 - Okay
110
2 - Mediocre
44
1 - Poor
30
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I have stayed at the main a few times I was not aware that the views from garden tower would be so good.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel s in a central location with the addition of a well kept Japanese Garden. Staff were both courteous and helpful. I'm happy to recommend the hotel even though it is a bit pricy compared with the other hotels we stayed in around Japan but there again, it is in central Tokyo.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.

    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fantastic location that allowed me to explore all the sights of Tokyo, as the underground Ginza line was only a short walk away. Excellent customer service.

    Stayed 5 nights in Feb 2020