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Overview of Hotel New Otani Tokyo Garden Tower

Photo gallery

Featured Image
View from Room
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
30-inch TV with digital channels, pay movies

Hotel New Otani Tokyo Garden Tower

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationAkasaka Sacas17 min walk
    Popular LocationTokyo Midtown4 min drive
    Popular LocationTokyo Imperial Palace7 min drive
    AirportTokyo (HND-Haneda)31 min drive

Choose dates to view prices

Garden Tower Standard Twin Room

4.4/5 guest room rating
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Room, Garden View

4.8/5 guest room rating
  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Garden Tower Deluxe Triple Room

4.8/5 guest room rating
  • 538 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Standard Triple Room

5/5 guest room rating
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

Junior Suite, Garden View, Tower

5/5 guest room rating
  • 797 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Garden Tower Standard Double Room, Non Smoking

5/5 guest room rating
  • 21 sq ft
  • Sleeps 4
  • 1 Queen Bed

Garden Tower Standard Room

4.4/5 guest room rating
  • 290 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Tower

4.7/5 guest room rating
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About this area

Tokyo

Located in Tokyo's Chiyoda neighborhood, Hotel New Otani Tokyo Garden Tower is near a metro station. Tokyo Takarazuka Theatre and Imperial Garden Theatre are cultural highlights, and some of the area's activities can be experienced at Roppongi Hills and Akihabara Electric Town. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo National Olympic Stadium. Guests love the hotel's convenience to public transportation: Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.
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Popular Location

What's nearby

  • Akasaka Sacas - 17 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Midtown - 4 min drive
  • Tokyo National Olympic Stadium - 4 min drive
  • Tokyo Imperial Palace - 7 min drive

Getting around

  • Kojimachi Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Narita Intl. Airport (NRT) - 50 min drive

Restaurants

  • La Tour D Argent — 1 min walk
  • Taikan-en — 1 min walk
  • New Kioicho Building — 3 min walk
  • Garden Lounge — 4 min walk
  • Salon De Kappa — 6 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury Tokyo hotel in Chiyoda, near Shinjuku Gyoen National Garden
This hotel features 20 restaurants, 4 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, outdoor tennis courts, and spa services. All 836 rooms offer free wired Internet, refrigerators, and TVs with digital channels. Guests will also find minibars, room service, and down comforters.
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include outdoor tennis courts and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 4235-6050 per person
  • 20 restaurants and 1 coffee shop/café
  • 4 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Fitness center
  • Golf driving range
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • Garden
  • Japanese garden

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

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Chiyoda
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4 star
4 star
Air conditioned
Air conditioned
Family-friendly
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Hotel
Hotel
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • One of the swimming pools
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 4235 and JPY 6050 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Tokyo Garden Tower and receive a full refund?
Yes, Hotel New Otani Tokyo Garden Tower offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Tokyo Garden Tower cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?
As of Apr 16, 2021, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Apr 18, 2021 start from CA $273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel New Otani Tokyo Garden Tower pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel New Otani Tokyo Garden Tower?
Self parking is free at this property.
What time is check-in at Hotel New Otani Tokyo Garden Tower?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Hotel New Otani Tokyo Garden Tower?
Check-out is at noon.
Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3200 per person applies.
Where is Hotel New Otani Tokyo Garden Tower located?
Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of National Diet Building, Shinjuku Gyoen National Garden, and Tokyo Midtown. Nippon Budokan and Tokyo Imperial Palace are also within 2 mi (3 km). Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 571 out of 999 reviews
5 - Excellent 57%
Rating 4 - Good. 302 out of 999 reviews
4 - Good 30%
Rating 3 - Okay. 68 out of 999 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 999 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Apr 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the main a few times I was not aware that the views from garden tower would be so good.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel s in a central location with the addition of a well kept Japanese Garden. Staff were both courteous and helpful. I'm happy to recommend the hotel even though it is a bit pricy compared with the other hotels we stayed in around Japan but there again, it is in central Tokyo.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.
Stayed 4 nights in Mar 2020

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