Overview of Hotel Coco Grand Ueno Shinobazu

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Guest reviews

4.5/5 Wonderful
427 reviews
Guests rated this property 4.6/5 for cleanliness.


  • Free WiFi
  • Air Conditioning
  • Spa
  • Breakfast Available


What's nearby

Popular LocationUeno Park1 min walk
Popular LocationUniversity of Tokyo16 min walk
Restaurantチョン・ハク・トン1 min walk
Restaurantキンナリー1 min walk
AirportTokyo (HND-Haneda)35 min drive

Choose dates to view prices

  • Economy Double Room, Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 3
    More details
  • Economy Double Room, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 3
    More details
  • Superior Twin Room, 2 Single Beds, Non Smoking

    Room amenities

    • 237 sq ft
    • Sleeps 4
    More details
  • Japanese Style Twin, Non Smoking

    Room amenities

    • 183 sq ft
    • Sleeps 4
    More details
  • Superior Room, Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 3
    More details
  • Superior Room, Non Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 3
    More details
  • Park View Panorama Twin, Smoking, Non Smoking

    Room amenities

    • 248 sq ft
    • Sleeps 4
    More details
  • Comfort Double Room Non Smoking

    Room amenities

    • 161 sq ft
    • Sleeps 3
    More details
  • Japanese Style Twin Room Smoking

    Room amenities

    • 183 sq ft
    • Sleeps 4
    More details

About this area


Located in Tokyo's Ueno neighbourhood, Hotel Coco Grand Ueno Shinobazu is near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and some of the area's popular attractions include Ueno Zoo and Shinjuku Gyoen National Garden. Check out an event or a game at Tokyo Dome, and consider making time for KidZania Tokyo, a top attraction not to be missed. Our guests appreciate the hotel's convenience for public transport: Yushima Station is 3 minutes by foot and Ueno-okachimachi Station is 5 minutes.

Popular Location

What's nearby

  • Ueno Park - 1 min walk
  • University of Tokyo - 16 min walk
  • Sensō-ji Temple - 14 min drive
  • Nippon Budokan - 14 min drive
  • Tokyo Dome - 20 min drive

Getting around

  • Yushima Station - 3 min walk
  • Keisei-Ueno Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 47 min drive


  • チョン・ハク・トン - 1 min walk
  • キンナリー - 1 min walk
  • ANGEl KISS - 1 min walk
  • 大江戸 - 1 min walk
  • 飄香居 - 1 min walk

About this property

Hotel Coco Grand Ueno Shinobazu

3.5-star Tokyo hotel in Ueno, walk to Ueno Park
This smoke-free hotel features a full-service spa, coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 58 rooms offer free WiFi and free wired Internet, plus fridges and TVs with satellite channels. Free bottled water, safes and phones are among the other amenities that guests will find.
Hotel Coco Grand Ueno Shinobazu offers 58 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
Parking nearby: JPY 500 per hour

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 500 per person
Coffee/tea in a common area

Things to do

Full-service spa

Family friendly

Dry-cleaning service
Laundry facilities


Free newspapers in reception

Guest services

24-hour front desk
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken


Business services

Computer station


Body treatments
Hot tub


Fireplace in reception
Shared microwave
Smoke-free property

Room amenities


Air conditioning


Electronic bidet
Free toiletries


Satellite channels

Food and drink

Free bottled water


Iron/ironing board (on request)



Check-in between 2 PM and midnight


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4000.0 per day.
Cots (infant beds) are not available

Property payment types

American Express
JCB International

Important information


  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 500 per person (approximately)
  • Nearby parking fee: JPY 500 per hour
  • Rollaway bed fee: JPY 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Hotel Coco Grand Ueno Shinobazu and receive a full refund?
Yes, Hotel Coco Grand Ueno Shinobazu offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Coco Grand Ueno Shinobazu cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Coco Grand Ueno Shinobazu?
As of Jun 2, 2020, prices found for a 1-night stay for 2 adults at Hotel Coco Grand Ueno Shinobazu on Jun 9, 2020 start from CA $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at Hotel Coco Grand Ueno Shinobazu?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this hotel located?
Located in Ueno, this spa hotel is within a 5-minute walk of Ueno Park and Ameya-Yokochō. Ueno Zoo and Akihabara Electric Town are also within 15 minutes. Yushima Station and Ueno-okachimachi Station are within a 5-minute walk.

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean Great Breakfast Wonderful public bath Staff were very professional

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Facilities, Room is Small

I got the deluxe room but it turned out to be extremely small and I did not feel that it was worth the extra amount that I paid for it compared to a normal room. The toilet does not seem to have any heating so it is very cold in the winter. What I liked about this hotel though, is the great view of Ueno Park and also access to the hotel's onsen. It allowed me to take a relaxing soak after a long day of walking around. Breakfast selection was good as well!

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel had great customer service, great amenities and great breakfast! All for a reasonable price! The check in and check out process were super easy! The hotel was located about a 10 minute walk from the Ueno train station. It is located about the same distance from great shopping! One of the unique experiences I had at this hotel was realizing that they had both a back and foot massager in the room! After a long day of walking and exploring, it was so nice to treat my feet to a great massage to alleviate the pain of the day. Also, the in room toiletries were great! Sometimes hotel soaps aren't the greatest but this hotel took great care to select great products! I know this is a small thing but in my book, this just adds to the great hospitality of this hotel! I'd recommend this hotel gladly!

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov 2019