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Reviews of APA Hotel Ikebukuro Station Kitaguchi

3 out of 5
APA Hotel Ikebukuro Station Kitaguchi
2-48-7, Ikebukuro, Toshima-ku, Tokyo, Tokyo-to

Reviews

8.0

Very good

Rating 10 - Excellent. 338 out of 1006 reviews" "
Rating 8 - Good. 419 out of 1006 reviews" "
Rating 6 - Okay. 165 out of 1006 reviews" "
Rating 4 - Poor. 61 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt rest well at all at this hotel because of the nearby bars but everything else was of a high standard. The fact that the key card controlled the electricity in the room wasnt a good idea since if I wanted the lights off to sleep that meant I couldnt charge my phone or laptop whilst I slept.
Stayed 3 nights in Apr 2024
Response from Front desk, Karen. on Apr 18, 2024
Hello guests, Thank you for choosing APA Hotel Ikebukuro Station North Exit. We are happy that you take your time to write us a review. It will help us to improve more in the future. The key card controlled the electricity, we are so sorry. But there are buttons in the headboard of the bed so you can turn off the lights whenever you want also without moving out of the bedroom. Again, thank you for writing us and hope to host you again.

8/10 Good

Tamiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at business hotel, last year was at Metropolitan but it was too spendy.... It's nice & clean, just wish they had a little more room to walk around with a little bit more charges???
Stayed 3 nights in Mar 2024
Response from Front staff Koyama on Apr 8, 2024
Thank you for staying at APA HOTELIkebukuro station-north exit. We appreciate your good review and we hope you enjoyed your stay here. We have one bigger room double room and the biggest room twin room(only one room we have). If you have any questions, contact us anytime. Thank you.

10/10 Excellent

Wing Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
如果可以增加多些洗衣設施會更
Stayed 9 nights in Mar 2024
Response from Front Kamata on Mar 21, 2024
感謝您選擇APA飯店池袋站北口。 我們也要感謝您在百忙之中抽空對我們飯店做出評價。 我們希望您在我們這裡過得愉快。 我們將與我們的全體員工分享從客戶那裡收到的寶貴意見，並努力在未來改進我們的服務。 我們期待您的再次光臨。

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nashimoto on Mar 18, 2024
Thank you for using APA Hotel Ikebukuro Station North Exit.We would also like to thank you for taking the time out of your busy schedule to post a review.We will continue to strive to provide services that will satisfy our customers even more than ever before, so we hope that you will choose our hotel when you come to Ikebukuro again.

10/10 Excellent

hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is extremely comfortable. It soaks you in. Perfect for when you spend all day walking.
Stayed 2 nights in Mar 2024
Response from Front Karen on Mar 12, 2024
Hello Good Day. Thank you for choosing APA Hotel〈Ikebukuro Station North Exit〉We are so glad you had a great time and had a good rest while staying with us. Thank you for taking your time writing us a feedback. Hope we can host you again. Enjoy your travel.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from 長谷川 on Mar 7, 2024
この度はアパホテル池袋駅北口をご利用いただき、ありがとうございました。またお忙しい中当館への評価をご投稿いただき、重ねて感謝申し上げます。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

YueSun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from 喜多川 on Jan 29, 2024
この度はアパホテル池袋駅北口にご宿泊頂き誠にありがとうございます。滞在中は満足いただけたようで大変嬉しく存じます。また池袋にお越しの際は当館をお選び頂けますと幸いです。お客様のまたのお越しをスタッフ一同お待ち申し上げます。

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the subway station. Staff were friendly and nice. Love it.
Response from Front staff Koyama on Jan 14, 2024
Thank you for staying with us APA HOTELIkebukuro station- north exit. We appreciate your great review. We hope you enjoyed your stay here. We look forward to welcoming you again. Thank you.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space a bit small at 9 sq meter for a room. Otherwise good!
Stayed 2 nights in Dec 2023
Response from Clerk Ikedo on Jan 8, 2024
Thank you for staying at our hotel.How was your stay at the hotel?We look forward to seeing you again.Thank you for the nice review.

10/10 Excellent

AIex, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel, really environmentally friendly. Will stay again! Also thanks APA HOTEL Front Desk! ;)
Stayed 9 nights in Dec 2023
Response from Nishimura on Dec 24, 2023
Thank you very much for using APA Hotel.Furthermore, all of our staff members are very happy to receive your compliments.We will continue to strive to provide services that will satisfy our customers, so we hope that you will choose our hotel when you come to Ikebukuro.

10/10 Excellent

sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in local, walkable downtown, rooms are small, but everything looks and feels new.
Stayed 2 nights in Nov 2023
Response from Clerk　Kasahara on Dec 4, 2023
Thank you very much for staying at APA Hotel Ikebukuro Station North Exit. We are very happy that you took the time out of your busy schedule to praise our hotel. We will continue to provide even better services to our customers, and all of our staff are looking forward to your next visit.

10/10 Excellent

Kolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Clerk Kasahara on Nov 21, 2023
Thank you for using APA Hotel Ikebukuro Station North Exit. Also, we are very happy that you took the time out of your busy schedule to rate us. We look forward to seeing you again.

10/10 Excellent

River, Leander

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Clerk Ikedo on Nov 21, 2023
Thank you for staying our hotel.I'm happy to receive a good review.We look forward to seeing you again.

6/10 Okay

Jamie

Stayed 22 nights in Oct 2023
Response from Clerk Ikedo on Nov 16, 2023
Thank you for staying our hotel.Was your stay relaxing?If you come again, we would be happy if you could stay at our hotel.We look forward to seeing you again.

10/10 Excellent

You Ni Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Room was nice but noticed the toilet was a bit dirty with a stain and the staff was quick to clean it up the next day. Very friendly and accommodating staff!
Stayed 9 nights in Oct 2023
Response from フロント Miyazaki on Nov 11, 2023
Thank you for using APA Hotel Ikebukuro Station North Exit.We would also like to thank you for taking the time out of your busy schedule to rate our hotel.We apologize for not cleaning the toilet properly.However, I am very happy to read your compliments to the front staff. We will continue to strive to provide better service to our customers.Thank you very much for using our hotel this time.We look forward to your next visit.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great stay. The hotel is really well located close to the station which is on the Yamanote line (the circle line in Tokyo), so it’s easy to get to anywhere you want. The service was great, with the staff really helpful whenever we asked anything. The room was comfortable, and not as small as I’d feared. I’d definitely recommend this place, for the price it’s a great option.
Stayed 11 nights in Oct 2023
Response from Miyazaki on Nov 10, 2023
Thank you for using APA Hotel Ikebukuro eki KITAGUCHI.We would also like to thank you for taking the time out of your busy schedule to rate our hotel.I am very happy to read your compliments towards the front staff. We will continue to strive to provide better service to our customers.Thank you very much for using our hotel this time.Please feel free to use our hotel when you travel.We look forward to your next visit.

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N.
Stayed 1 night in Nov 2023
Response from Clerk Ikedo on Nov 8, 2023
Thank you for staiyng our hotel.Did you have a good stay?We are looking forward to see you again.

10/10 Excellent

Ricky Chor Wai

Stayed 3 nights in Nov 2023
Response from Clerk Ikedo on Nov 28, 2023
Thank you for staying at our hotel.Were you able to relax during your stay?We are looking forward to seeing you again.

8/10 Good

Masaaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from フロント　宮崎 on Oct 21, 2023
この度はアパホテル〈池袋駅北口〉をご利用いただき誠にありがとうございます。またお忙しい中当館へのご評価をいただき重ねて御礼申し上げます。今後ともお客様にとってより良いサービスをご提供できるよう努めて参ります。この度はご利用誠にありがとうございました。お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Juergen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from フロント　宮崎 on Oct 19, 2023
この度はアパホテル〈池袋駅北口〉をご利用いただき誠にありがとうございます。またお忙しい中当館へのご評価をいただき重ねて御礼申し上げます。今後ともお客様にとってより良いサービスをご提供できるよう努めて参ります。この度はご利用誠にありがとうございました。お客様のまたのご来館を心よりお待ち申し上げております。

8/10 Good

RYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and reasonable price. But the room is little bit too small to put a big luggage.
Stayed 5 nights in Oct 2023
Response from フロント 鎌田 on Oct 15, 2023
Thank you for staying at APA HOTELIkebukuro North Exit. We are glad that you enjoyed your stay this time. We look forward to welcoming you again. Thank you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for low maintenance solo travelers
Staff was excellent for my stay. Basically everything was taken care of exactly as advertised. Toiletries were good, everything worked, and as a solo traveler it suited my needs relative to price very well.
Stayed 10 nights in Oct 2023
Response from Front Karen on Oct 13, 2023
Thank you For Choosing APA Hotel 〈Ikebukuro Station North Exit〉We are happy to hear that you enjoyed your stay with us and your travel here in japan. We hope you will come back to us when you travel to japan again.

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Apa Hotel.
Stayed 4 nights in Oct 2023
Response from Front staff Koyama on Oct 12, 2023
Thank you for staying at APA HOTELIkebukuro North Exit. We are glad that you enjoyed your stay this time. We look forward to welcoming you again. Thank you.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient place to stay as it’s near the train station and a lot of places to eat that are opened super late. Definitely will come back!
Stayed 2 nights in Sep 2023
Response from Kasahara on Sep 27, 2023
Thank you very much for using our service.I'm glad you wrote a review.We hope that you will use APA Hotel again when you come to Tokyo.I look forward to seeing you again.

8/10 Good

Joshua John

Liked: Cleanliness, staff & service
Air in the room can get very dry, bed frame is frayed and under the bed is quite dirty. Bathroom faucet is a little tough to turn on the cold side
Stayed 11 nights in Sep 2023
Response from Kasahara on Sep 15, 2023
Thank you for staying with us.We will take your comments into consideration in the future.Thank you for your valuable opinion.

10/10 Excellent

Deniz Meral

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security and good communication was very nice. I really appreciated the fridge, wifi and convenient placement of the outlets!
Stayed 3 nights in Sep 2023
Response from Nishimura on Sep 12, 2023
Thank you very much for using our service.I'm glad you wrote a review.We hope that you will use APA Hotel again when you come to Tokyo.I look forward to seeing you again.

10/10 Excellent

Youji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from 西村 on Sep 7, 2023
この度は、アパホテル〈池袋駅北口〉をご利用いただき、誠にありがとうございます。当館へのご滞在はいかがでしたでしょうか。お客様のまたのご利用を心よりお待ち申し上げております。

8/10 Good

Li, WARRENTON

Very close to the 池袋駅 with lots of food and shopping options nearby. I got a room close to the elevator but I never heard any noises during the night. For that price I think is a decent place to stay.
Stayed 2 nights in Sep 2023
Response from Clerk Ikedo on Sep 5, 2023
Thank you for staying at our hotel.I'm glad to hear those words.We would be happy if you would stay at our hotel again when you come to Ikebukuro.We are looking forward to seeing you again.

8/10 Good

Kazuhiro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from フロント　池戸 on Aug 29, 2023
この度はアパホテル〈池袋駅北口〉をご利用頂き、誠にありがとうございます。また貴重なお時間を割いて当館への評価をご投稿いただき、重ねて御礼申し上げます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。今後もお客様により良いサービスをご提供できますよう、スタッフ一同努めて参ります。お客様のまたのご利用を心よりお待ち申し上げます。

10/10 Excellent

Tsong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. surrounded by slightly seedy establishments as its a main transport hub, but given its japan it is still a safe area.
Stayed 1 night in Aug 2023
Response from front kamata on Aug 19, 2023
Thank you for using APA Hotel 〈Ikebukuro Eki Kitaguchi〉. We would also like to thank you for posting your evaluation of our hotel. Did you have a good time during your stay? When you come to Ikebukuro again, we would appreciate it if you could use our hotel. We are looking forward to seeing you again.

8/10 Good

Michael, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023
Response from フロント　喜多川 on Aug 10, 2023
この度は、アパホテル〈池袋駅北口〉をご利用いただき、誠にありがとうございます。 また貴重なお時間を割いて当館への評価をご投稿いただき、重ねて御礼申し上げます。またのご来店を心よりお待ち申し上げます。 フロント　喜多川

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Ms.Karen (front desk staff) was especially kind.
Stayed 4 nights in Jul 2023
Response from Koyama on Aug 4, 2023
Thank you for staying at APA HOTEL〈Ikebukuro North Exit.〉We hope you enjoyed your stay at Tokyo. We appriciate to have your great review about one of our staff. We look forward to welcoming you again. Thank you.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 14 nights in Jul 2023
Response from フロント　小山 on Aug 1, 2023
この度はアパホテル〈池袋駅北口〉をご利用頂き、誠にありがとうございます。また、当館への評価をご投稿頂き誠にありがとうございます。今後ともお客様に満足して頂けるよう、サービスの向上に努めて参ります。また池袋にお越しの際は、当館をご利用頂けると幸いです。

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and very conveniently close to the station. The bed was a bit too soft.
Stayed 4 nights in Jul 2023
Response from Front staff on Jul 28, 2023
Thank you for staying at APAHOTELIkebukuro-north exit. We appriciate your good review. We will continue to effort to give our guests comfortable stay. We look forward to welcoming you again. Thank you.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Nishimura on Jul 27, 2023
Thank you for staying with us.I would be happy if you could use APA Hotel when you come to Tokyo again.I look forward to seeing you again.

8/10 Good

Marlene, Utsunomiya

Business traveller
Liked: Staff & service, property conditions & facilities
Staff was excellent and property clean.
Stayed 1 night in Jul 2023
Response from Nishimura on Jul 4, 2023
Thank you for using APA Hotel this time.Thank you again for posting your review.I would be happy if you would use APA Hotel when you come to Tokyo again.

10/10 Excellent

Kazue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from フロント　小山 on Jun 22, 2023
この度はアパホテル〈池袋駅北口〉をご利用頂き、誠にありがとうございます。また、当館への評価をご投稿頂き、重ねて御礼申し上げます。ご滞在中はごゆっくりお過ごし頂けましたでしょうか。また池袋にお越しの際は当館をご利用頂けると幸いです。お客様のまたのお越しを、スタッフ一同心よりお待ち申し上げます。

6/10 Okay

Robert

Stayed 1 night in Jun 2023
Response from フロント　小山 on Jun 20, 2023
この度はアパホテル〈池袋駅北口〉をご利用頂き、誠にありがとうございます。また、貴重なお時間を割いて当館への評価をご投稿頂き、重ねて御礼申し上げます。また池袋にお越しの際は、当館をご利用いただけると幸いです。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from フロント　小山 on Jun 4, 2023
この度はアパホテル〈池袋駅北口〉をご利用頂き、誠にありがとうございます。また、当館への評価をご投稿頂き、重ねて御礼申し上げます。ご滞在中はごゆっくりお過ごし頂けましたでしょうか。また池袋にお越しの際は当館をご利用頂けると幸いです。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating. Checking in was easy and checking was simply dropping off the key cards and walking away.
Response from Miyazaki on May 28, 2023
Thank you for using APA Hotel 〈Ikebukuro Eki Kitaguchi〉.Thank you again for your evaluation of our hotel during your busy schedule.We will continue to strive to provide better services for our customers.Thank you for using our hotel.We are looking forward to seeing you again.

10/10 Excellent

KUNG YI, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Ikebukurou Station. Friendly staff. Room a bit small, but generally pleasant. Though would wish there were more than one washing machine and dryer in laundry space, as I had to queue up with other guests in order to use the washing machine. At least two washing machines would be ideal.
Stayed 2 nights in May 2023
Response from Front desk Koyama on May 26, 2023
Thank you for your review. We appriciate your great review. We hope you enjoyed your stay in Tokyo and we look forward to seeing you again. Thank you.

10/10 Excellent

Paul

Stayed 5 nights in Dec 2022
Response from フロント　小山 on May 26, 2023
この度はアパホテル〈池袋駅北口〉をご利用頂き、誠にありがとうございます。また、当館への評価をご投稿頂き、重ねて御礼申し上げます。また池袋にお越しの際は当館をご利用いただけると幸いです。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Yuji

Stayed 1 night in Apr 2023
Response from フロント 宮崎 on May 23, 2023
この度はアパホテル〈池袋駅北口〉をご利用いただき誠にありがとうございます。またお忙しい中当館へのご評価をいただき重ねて御礼申し上げます。今後ともお客様にとってより良いサービスをご提供できるよう努めて参ります。この度はご利用誠にありがとうございました。お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Lisa

Stayed 3 nights in Apr 2023
Response from フロント　喜多川 on May 14, 2023
の度は、アパホテル〈池袋駅北口〉をご利用いただき、誠にありがとうございます。また、貴重なお時間を割いて当館への評価をご投稿頂き、重ねて御礼申し上げます。ご滞在中はごゆっくりお過ごし頂けましたでしょうか。また池袋にお越しの際は当館をご利用頂けると幸いです。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Kuan Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to metro
Stayed 7 nights in Apr 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from フロント　チュアー on Apr 26, 2023
この度はアパホテル〈池袋駅北口〉をご利用いただき誠にありがとうございます。 またお忙しい中、ご投稿を頂きまして重ねて御礼申し上げます。お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

suk hyeon

Stayed 1 night in Apr 2023
Response from clerk Ikedo on May 8, 2023
Thank you for your review.I'm glad you appreciate it.If you have a chance to come to around Ikebukuro, please stay our hotel again.Thank you.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 4 nights in Mar 2023
Response from Ishi on Apr 2, 2023
Thank you for your review.And we are grad to hear that.If you have a chance to come to around Ikebukuro, please stay our hotel again.Thank you.

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 2 other hotels during a trip and the bed in APA was easily the best, most comfortable. Air con works great, a window that opened. Fridge froze everything we put into it, no matter the setting we had it at. No room for luggage, room small, only 1 elevator with no access to stairs, wakted 30 minutes for a free spot in the elevator on one day.
Stayed 6 nights in Mar 2023
Response from Front desk CHUAH on Apr 1, 2023
Thank you for staying in 〈APA hotel Ikebukuroeki Kitaguchi〉this time, and thank you for providing your valuable feedback. We are looking forward to seeing you coming again.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area reminds me a bit of west Hollywood. Lots of clubs and bars.
Stayed 1 night in Mar 2023
Response from Front desk CHUAH on Apr 1, 2023
Thank you for staying. Did you have a good time during your stay? looking forward to seeing you coming again.