Title: Hotel Real Malintzi Tlaxcala - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Real Malintzi Tlaxcala Hotel in Tlaxcala with free valet parking and a 24-hour front desk ![Interior](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/624efbf9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/07dd1c02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/w413h319x7y7-969e9ded.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/acf370b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/5c8c2e55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Real Malintzi Tlaxcala, in the city center, welcomes visitors with a garden and sunny terrace. Guests enjoy WiFi, coffee or tea in the lobby, and luggage storage. The 24-hour front desk staff receives consistently positive feedback from travelers. 7.2 Good ## Popular amenities - Laundry - 24/7 front desk - Free WiFi - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15462646&PinnedHotelID=15462646&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Single Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/13914fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Double Bed, Non Smoking 9.4 Exceptional 3 reviews ### Highlights TV Cable channels Iron/ironing board Daily housekeeping - Sleeps 2 - 1 Double Bed ![Triple Room, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/09df2731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights TV Cable channels Iron/ironing board Daily housekeeping - Sleeps 6 - 3 Double Beds ![Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/07dd1c02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights TV Cable channels Iron/ironing board Daily housekeeping - Sleeps 2 - 1 King Bed ![Double Room](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462646/5f049a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights TV Cable channels Iron/ironing board Daily housekeeping - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-HOTEL-REAL-MALINTZI-TLAXCALA.h15462646.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTlaxcala-Hotels-HOTEL-REAL-MALINTZI-TLAXCALA.h15462646.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.32902%2C-98.24910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sZyswGyhpfXE3S22ieHzlFgjzWo=) CARRETERA FEDERAL NORTE 19 TOTOLAC, Tlaxcala, TLAX, 90160 #### What's nearby - Xicotencatl National Park - 8 min walk - 0.8 km - Centro de Convenciones de Tlaxcala - 10 min walk - 0.9 km - Xicotencatl Theater - 6 min drive - 1.9 km - Constitution Square - 6 min drive - 1.9 km - Government Palace - 6 min drive - 1.9 km #### Getting around - Puebla Intl. Airport (PBC) - 32 min drive #### Restaurants - ‪Los Magueyes - ‬8 min walk - ‪Las brasas - ‬9 min walk - ‪Rafa's Burguer - ‬9 min walk - ‪Pulqueria El Triunfo De Las Palmas - ‬9 min walk - ‪Salón Joaquín Cisneros - ‬7 min walk ## About this property ### Hotel Real Malintzi Tlaxcala Property highlights At Hotel Real Malintzi Tlaxcala, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi. Additional perks include: - Free self parking and valet parking - Smoke-free premises, tour/ticket assistance, and a 24-hour front desk - Luggage storage and coffee/tea in the lobby Room features All guestrooms at Hotel Real Malintzi Tlaxcala include amenities such as free WiFi. More conveniences in all rooms include: - Showers and free toiletries - TVs with cable channels ## Similar properties ![Land view from property](https://images.trvl-media.com/lodging/111000000/110900000/110895000/110894926/24e0521a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL XIADANI temazcal y SPA Tlaxcala - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 49 reviews CA $37 CA $43 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=110894926&PinnedHotelID=110894926&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/96000000/95420000/95419700/95419673/91c51863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tlaxcala Tlaxcala - Parking included - Free WiFi - Restaurant - Bar 8.2 Very good 100 reviews CA $44 CA $52 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=95419673&PinnedHotelID=95419673&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/91000000/90160000/90151100/90151003/29e0a988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Boutique Las Torres Tlaxcala - Free WiFi - Housekeeping - 24/7 front desk 9.0 Wonderful 63 reviews CA $56 CA $72 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=90151003&PinnedHotelID=90151003&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111820000/111820000/111819967/028c3b6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Mago Tlaxcala - Free WiFi 9.0 Wonderful 22 reviews CA $24 CA $28 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=111819967&PinnedHotelID=111819967&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/73000000/72110000/72107800/72107791/35cb08c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francisco Tlaxcala Tlaxcala - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 360 reviews CA $81 CA $95 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=72107791&PinnedHotelID=72107791&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, Multiple Beds, Kitchen | Private kitchen](https://images.trvl-media.com/lodging/104000000/103190000/103186200/103186138/43300273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María Bonita Tlaxcala - Parking included - Free WiFi - Laundry - Housekeeping 7.8 Good 8 reviews CA $50 CA $59 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=103186138&PinnedHotelID=103186138&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and lunch served, Mexican cuisine](https://images.trvl-media.com/lodging/46000000/45980000/45970100/45970022/80400c58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de La Loma Tlaxcala - Parking included - Free WiFi - Restaurant - Housekeeping 8.8 Excellent 222 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=45970022&PinnedHotelID=45970022&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/6000000/5450000/5449700/5449696/b9fc9e71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada La Casona de Cortes Tlaxcala - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 195 reviews CA $53 CA $63 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=5449696&PinnedHotelID=5449696&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4930000/4922200/4922195/0ebc1863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Senorial Tlaxcala Tlaxcala - Pool - Hot tub - Kids pool - Parking included 8.8 Excellent 150 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4922195&PinnedHotelID=4922195&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/100000000/99480000/99472200/99472163/9cd9ee3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tlaxcalli by Beddo Hoteles Tlaxcala - Free WiFi - Outdoor space - 24/7 front desk 9.0 Wonderful 53 reviews CA $67 CA $79 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=99472163&PinnedHotelID=99472163&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free secured valet parking on site - Onsite parking includes off-street options ### Food and drink - Coffee and tea in common areas ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Iron/ironing board ## Policies ### Check-in Check-in time starts at 1:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention This property does not have elevators ### Property is also known as Hotel Real Malintzi Tlaxcala Real Malintzi Tlaxcala Real Malintzi HOTEL REAL MALINTZI Real Malintzi Tlaxcala HOTEL REAL MALINTZI TLAXCALA Hotel HOTEL REAL MALINTZI TLAXCALA Tlaxcala HOTEL REAL MALINTZI TLAXCALA Hotel Tlaxcala ## Frequently asked questions ### Is Hotel Real Malintzi Tlaxcala pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Real Malintzi Tlaxcala? > As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Real Malintzi Tlaxcala on Dec 8, 2025 start from CA $35.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tlaxcala-Hotels-HOTEL-REAL-MALINTZI-TLAXCALA.h15462646.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Hotel Real Malintzi Tlaxcala? > Check-in begins at 1:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Real Malintzi Tlaxcala? > Check-out is at noon. ### Where is Hotel Real Malintzi Tlaxcala located? > Situated in Tlaxcala, this hotel is within a 15-minute walk of Xicotencatl National Park and Centro de Convenciones de Tlaxcala. Church of Saint Joseph and Government Palace are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Real Malintzi Tlaxcala Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 34 8 - Good 23 6 - Okay 19 4 - Poor 8 2 - Terrible 14 ### 8.4/10 Cleanliness ### 7.8/10 Staff & service ### 7.2/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 4/10 Poor #### Elvin Oct 5, 2025 Liked: Staff & service, amenities X ##### Elvin Stayed 1 night in Oct 2025 ### 6/10 Okay #### Margarita Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La habitación bien, aunque el vidrio que da del baño hacia las camas es sumamente incomodo ¿Quién pone un vidrio semitransparente viendo a las camas en habitaciones que se comparten y no son motel? Demasiado ruido en la noche, no se si todas las habitaciones están igual, pero en la habitación 10 el ruido del transito de la calle en la noche no se podía soportar sobre todo en la madrugada. ##### Margarita Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### CAROLINA Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien. La persona de recepción muy amable y atento. Me gusto la decoración de la recepción. Muy cálido. ##### CAROLINA Stayed 1 night in Sep 2025 ### 8/10 Good #### Adalina Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está en muy buena ubicación.. ![](https://a.travel-assets.com/ugc/hotel-reviews/abda1995-f280-4f22-910e-5ab1f7f1fce7-1752938081487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adalina Stayed 1 night in Jul 2025 ### 4/10 Poor #### DEMETRIO DENNIS Jul 14, 2025 Disliked: Staff & service, amenities la verdad ultima vez que llego ahi cama horrible amenidades deplorables un jabon pequeño para 2 dias y una toalla fea, internet no sirve la television sin señal, yo fui por cuestion de trabajo ya no pude hacer nada sin internet y de la factura les estuve que estar rogando para que me la dieran si vas de trabajo y ocupas factura no te lo recomiendo, la de recepcion super grosera y se molestan porque sales a comprar algo ya que le ponen un perno de seguro en la puerta y les tienes que timbrar ,lastima de hotel tan bonito espero el dueño haga algo al respecto ##### DEMETRIO DENNIS Stayed 1 night in Jul 2025 ### 8/10 Good #### Ari Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Ari Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### DEMETRIO DENNIS Jun 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo perfecto ##### DEMETRIO DENNIS Stayed 1 night in Jun 2025 ### 2/10 Terrible #### EDGARDO Jun 3, 2025 Disliked: Cleanliness, amenities Me cambiaron la habitación y no dan sumisitos. Mal servicio. ##### EDGARDO Stayed 1 night in May 2025 ### 10/10 Excellent #### Axel May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Axel Stayed 1 night in May 2025 ### 8/10 Good #### Marcos Javier Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confortable Un buen hotel para llegar y descansar mientras en el día realizas otras actividades ##### Marcos Javier Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Enrique Mar 21, 2025 Liked: Cleanliness, staff & service, amenities Gran estancia y mucha tranquilidad. Falta algo de mantenimiento. Excelente servicio al cliente. ##### Enrique Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Verified traveller Mar 18, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort La fotografía de la habitación no coincide con la que nos asignaron; era mucho más sencilla las camas son muy incómodas, le faltaba mantenimiento a la recámara en general; tenía incluso focos fundidos. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 6/10 Okay #### ALEJANDRO Mar 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bueno ##### ALEJANDRO Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### raul Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel con habitaciones muy limpias ##### raul Stayed 1 night in Feb 2025 ### 8/10 Good #### Maria de los Angeles Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accesible y muy limpia ##### Maria de los Angeles Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Silvia Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La zona no es bonita pero el hotel es muy bonito! ##### Silvia Stayed 1 night in Jan 2025 ### 8/10 Good #### Saul Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general bien, solo fue para dormir. ##### Saul Stayed 1 night in Dec 2024 ### 6/10 Okay #### Rafael Dec 23, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities No había agua caliente, ni shampoo, te dan una toalla pequeña. Al llegar la encargada me acompañó a la habitación y me dijo que cama usar, pero al salir el encorgado de la mañana me reclamó por usar esa cama diciendo que tenía que pagar más... En fin, no fue una experiencia muy grata. ##### Rafael Stayed 1 night in Dec 2024 ### 4/10 Poor #### Diego André Dec 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities Un lugar muy bonito, cómodo, a excepción de el recibimiento, en el que nos extendieron mucho el tiempo de la reservación ##### Diego André Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lucio Angel Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Realmente VLe la pena pagar sin dudda Buen buen servicio y la habilitación excelente, la recomiendo perfectamente ##### Lucio Angel Stayed 1 night in Dec 2024 ### 4/10 Poor #### Verified traveller Dec 2, 2024 Disliked: Room comfort #### Disappointed 😞 Mi habitación no estaba lista cuando llegue, espere media hora a que la terminarán de limpiar. NO CUENTA CON CALEFACCION Y MI HABITACIÓN EXTREMADAMENTE FRIA. No tube acceso al balcón, lo mantienen bajo llave. Reserve para dos noches y tube que dejar el hotel ya que el frío es insoportable. No se me regreso nada de dinero. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Jose luis Sep 13, 2024 Liked: Cleanliness Disliked: Staff & service El personal es malo camas muy feas y un poco descuidado ##### Jose luis Stayed 1 night in Sep 2024 ### 6/10 Okay #### Fabián Armando Aug 12, 2024 Liked: Cleanliness, staff & service, amenities Está un poco retirado del centro, no tiene un lugar cerca para comer. ##### Fabián Armando Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jael Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities La decoración es linda, de buen gusto. ##### Jael Stayed 2 nights in Aug 2024 ### 6/10 Okay #### María Leticia Jul 30, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Recepción y estacionamiento: Cuando llegamos, una chica de trenza de lado morenita nos atendió de manera grosera. Nos informó que si dejábamos el carro en el estacionamiento ya no lo podíamos sacar en todo el día (porque lo podían guardar en frente o a 3 cuadras). Esto resultaba ilógico, considerando que eran al rededor de las 3 pm y teníamos planes de cenar fuera esa noche, a media hora caminando. Por lo tanto, tuvimos que estacionarnos a la vuelta en la calle para poder usar el carro mas tarde. Falta de mantenimiento: El lugar es agradable en las áreas comunes, pedimos 2 habitaciones cuádruples. En una de ellas la puerta del baño rechinaba insoportable, lo cual despertaba a los demás en la madrugada. En esa misma habitación la llave del lavabo, solo proporcionaba agua caliente, la llave de agua fría no funcionaba. Atenciones/Peticiones: No había papel de baño ni jabón cuando llegamos, tuve que bajar a pedirlos (solo nos dieron un jabón y rollo x cada habitación de 4), después nos dimos cuenta que tampoco había toallas, tuve que volver a bajar para pedirlas, nos dieron solo la mitad de los que éramos y ya después nos dieron las que faltaban, pero tuvimos que pedirlas. Uno de los controles de la TV no servía, tuvimos que bajar por tercera vez para que nos lo cambiaran. La señal de wifi escrita en el buro no aparecia, bajamos por cuarta vez y nos proporcionaron la de otra red y jaló bien. En ningún momento se negaron a atendernos, fueron amables a excepción de la primera chica ##### María Leticia Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)