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Hotel Real Del Lago

Photo gallery for Hotel Real Del Lago

Featured Image
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hotel Real Del Lago

Hotel Real Del Lago

3 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Avenida De Los Deportes #15, Tlaxcala, TLAX, 90040

Explore the area

  • Popular LocationCentro de Convenciones de Tlaxcala2 min walk
  • Popular LocationXicotencatl National Park12 min walk
  • Popular LocationConstitution Square16 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)35 min drive

Choose dates to view prices

About this area

Tlaxcala

Hotel Real Del Lago is located in Tlaxcala. Museo Vivo de Artes y Tradiciones Populares and Xicotencatl Theater are cultural highlights, and some of the area's landmarks include Government Palace and Cacaxtla.

What's nearby

  • Centro de Convenciones de Tlaxcala - 2 min walk
  • Museo Vivo de Artes y Tradiciones Populares - 9 min walk
  • Xicotencatl National Park - 12 min walk
  • Church of Saint Joseph - 14 min walk
  • Constitution Square - 16 min walk

Getting around

  • Hermanos Serdan Intl. Airport (PBC) - 35 min drive

Restaurants

  • Real Del Lago — 1 min walk
  • Restaurante Tlaxcalli — 10 min walk
  • La 3a Ronda Tlaxcala — 10 min walk
  • La Granada — 14 min walk
  • Vinos y Piedra — 15 min walk

About this property

Hotel Real Del Lago

3-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. All 28 rooms offer free WiFi, 4 bathrooms, and flat-screen TVs with digital channels. Other amenities available to guests include rainfall showerheads, free bottled water, and showers.
Hotel Real Del Lago offers 28 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–noon
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • 4 bathrooms
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

HOTEL REAL DEL LAGO Hotel
HOTEL REAL DEL LAGO TLAXCALA
HOTEL REAL DEL LAGO Hotel TLAXCALA

Frequently asked questions

Overall score and ratings

1.8
Rating 5 - Excellent. 0 out of 6 reviews
5 - Excellent 0%
Rating 4 - Good. 1 out of 6 reviews
4 - Good 17%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 2 out of 6 reviews
2 - Poor 33%
Rating 1 - Terrible. 3 out of 6 reviews
1 - Terrible 50%

2.6/5

Cleanliness

2.4/5

Staff & service

2.0/5

Amenities

2.0/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Instalaciones viejas y feas, almohadas duras y forradas, camas incómodas, todo se escucha en el hotel, parece hotel de paso. Además es muy caro para lo que es.
Stayed 3 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somo viajeros frecuentes, aquí el detalle es que hay mucho ruido, la habitación falta mas limpieza o re modelar, falta de servicios varios.
Stayed 1 night in Dec 2019

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Este hotel en la página se ve fenomenal. Sin embargo, al llegar a la
Stayed 1 night in Nov 2019

2/5 Poor

Stayed 1 night in Nov 2019