Front of property - evening/night

Reviews of Sar'Otel Boutique Hotel

4 out of 5
Sar'Otel Boutique Hotel
Rr. Kostandin Kristoforidhi 1, Tirana

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 78 reviews" "
Rating 8 - Good. 26 out of 78 reviews" "
Rating 6 - Okay. 1 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, best location, amazing staff
We absolutely loved staying here! Hotel and staff - great all purpose hotel. Lovely breakfast buffet serving both hot/cold, sweet/savoury food, with a beautiful garden area to eat in. We were amazed at how people that were not guests of the hotel were coming here to eat - some of them we saw multiple times during our stay! The staff could not do enough for us, and I would say we are that couple that have a question/request every time we pass reception! They were able to speak very good English, and were most helpful with any information we needed. Their hospitality and conversations with us were genuine, Room - perfect for a city break, with a very comfortable bed, nice balcony, and all the wash facilities you could need. Safe has a key and also combination, and our room was cleaned daily. Location - could not be better and because it is tucked down a side street, you do not get the noise that I have read on reviews for other hotels in the area. Within a minute walk you have an all purpose shop (Rossman) for toiletries, food and drink etc. Across the road from the shop is Skanderbeg Square. From here you are only a few minutes walk from the main city centre shops. As the area is very flat, you can see most of the main monuments of Tirana easily within one full day like we did if you so wish. There is a very famous bazaar (flea market) within a couple of minutes of the hotel. When we return to Tirana, we will be staying here again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff. Very convenient location within a short walk to Skanderberg Square and yet, quiet location. Rooms are on the small side but perfectly sufficient. Very much enjoyed our stay here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and efficient small hotel. Helpful and professional staff. The room was comfortable and quiet. I thought all rooms had a balcony but that is not the case.
Stayed 1 night in Jun 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in the heart of Tirana
Very friendly and helpful staff in a great place to stay for a long weekend in Tirana. Hotel is very central but secluded so a good place to unwind on hot days in the city.
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience. Clean, staff very helpful, central location.
Stayed 1 night in Nov 2022

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic - right in the city centre but tucked away on a side street. Staff were very helpful and we really enjoyed the breakfast provided, especially the homemade jam! Would definitely stay again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a welcome coffee which was very nice. The staff went out of their way to make us feel very welcome. Best holiday in Tirana, thank you to the hotel staff for a great trip.
Stayed 1 night in Sep 2021
Response from General Manager, Gerando on Nov 15, 2021
Dear Peter, We would like to thank you for sharing such a great feedback with us. We are happy that you enjoyed your stay at Sar'Otel and we are looking forward to welcoming you back again. Best regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful staff who helped enormously with my trip to Tirana
Stayed 2 nights in Sep 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Oldiana on Oct 31, 2019
Thank you very much for your score. We appresciate that you enjoyed staying in our hotel. Regards from our team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Oldiana on Mar 16, 2019
Thank you very much for your review. You are welcome to come back on your hotel. Regards.

10/10 Excellent

mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious one night stay
The hotel was perfect, great location close to everything, beautiful clean big rooms, friendly staff and a great buffet breakfast in the morning.
Stayed 1 night in Jul 2018
Response from Oldiana on Aug 9, 2018
Greetings, Thank you very much for your review and for staying with us. You will always be welcome in our hotel.

10/10 Excellent

Neil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The room, though small, was extremely clean and the bed was very comfortable. The hotel is located in the centre of Tirana in a busy area but is very quiet as it is situated in a side street. The breakfast buffet was quite good although very limited hot food. There is no restaurant in the hotel other than breakfast which is disappointing but there are plenty of places to eat nearby. There is a spa with a sauna and plunge pool. I would have liked the water in the pool to be warmer as it was too cold to swim for long. The staff were extremely friendly and helpful. The receptionist even ironed my shirts and didn’t want to be paid! All in all, a great place to stay.
Stayed 6 nights in Feb 2018
Response from Oldiana on Feb 26, 2018
Dear Guest! Thank you very much for your review. We look to have you again in our hotel very soon. Regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
The hotel is very centrally located, it is relatively small in size but had everything we needed. The room was a good size with a large bathroom and shower cubicle. The bed was very comfortable and wide and the TV had a good range of channels showing movies in English. The room was spotless and has a fridge/mini bar, tea/coffee making facilities and complimentary toiletries. Breakfast was included and consisted of a wide range of options including made to order omelettes. The staff were very friendly and helpful and there was a small indoor swimming pool and spa in the basement.
Stayed 6 nights in Dec 2017
Response from Oldjana. on Jan 16, 2018
Greetings, We are very thankful for your review. You will always be welcome in our hotel. The best regards from our team.

8/10 Good

Courtney A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Oldiana on Sep 16, 2017
Greetings, We thank you for your review. You are welcome again in our hotel. Kind regards.

10/10 Excellent

Ludvig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall experience
Great Hotel, nice breakfast, friendly staff and relaxing spa. Good area with proximity to Skanderbeg Square and most significant sights!
Stayed 2 nights in Aug 2017
Response from Oldiana on Aug 14, 2017
Dear Guest! We thank you for your review. You will always be welcome in our hotel. The best regards from our team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017
Response from Oldiana on Jul 8, 2017
Greetings, We thank you for your review. We hope to have you soon in our hotel again. Kind regards.

8/10 Good

Arturo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is very good and the people wonderful. The street is not very nice at all, but in general it is good for 1 or 2 nights

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist Ugina spoke very good English and was exceptionally helpful. She went out of her way to find us drivers to take us to beach area. She even mailed the postcards for us.
Response from Oldiana on Oct 23, 2018
Greetings, Thank you very much for your review. You are welcome again in our hotel.

10/10 Excellent

PB, Columbus, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent, helpful staff
The front desk was exceptional. Extremely helpful and so nice. I hated to leave.
Response from Oldjana. on May 17, 2016
Dear guest, Thank you for choosing our hotel. We look forward to have you again as our guest. Thanks as well for the good words. It has been a pleasure to serve you. Kind regards.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Tirana
Very helpful staff and nicely located , friendly, modern facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfortable stay
Everything was great and the breakfast was excellent, along with the service. We always appreciate the cleanliness of the hotel. Only a few problems, next door was construction and that continued through the night (but not the problem of the hotel). The water oscillated from hot to cold, and once my spouse took a shower and there was no hot water in the later morning. Also, the pool was being cleaned; we were hoping to relax at the pool (but understandable, it is a clean hotel and so they need to clean the pool too).
Response from Oldiana on Jul 16, 2016
Greetings, Thank you for your review. The building next door is about to finish. For the moment there are no disturbing noises. We are doing the best we can for to avoiding it, we are selling just the rooms with view from the back. Regardign the swimming pool, it was the time of routine of cleaning and we had to do it. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis of comfort
This is quiet, comfortable and clean hotel that is centrally located. The bed had great linens. I could stayed in bed my whole stay if there weren't so much exploring to do. The staff were extremely kind and spent a lot of time answering all of my travel questions. The food was delicious - truly a great place.
Response from Oldiana on Jul 16, 2016
Dear Guest, Many thanks for your review and good rating. We hope to have you again in our hotel. Best regards.

8/10 Good

Gina, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Staff were really accommodating couldn't do enough. The Spa was an added bonus with massages and treatments which were of a high quality

10/10 Excellent

Not Provided, Pristina, Kosovo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in the middle of the city. Very good air condition, comfortable bed, good breakfast etc.

6/10 Okay

Daniel, Aachen

Liked: Cleanliness, staff & service, room comfort
Nice b-fast view,good rooms,poor internet
Close to the airport avoiding the traffic mess in Nairobi. Quite clean, food is good, nice terrace with view to the national park, friendly staff, good amenities. Poor internet connectivity, expensive taxi service, far from the city center and other business locations if you are on business trip.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
We had a great stay at Sar'Otel Hotel and Spa! The rooms were big and clean. The spa facilities were amazing, especially the massage! Staff was very helpful. Breakfast was good. I'm not sure what to say about location, because it was my first time in Tirana, but I felt that it was central and that we could walk to most places. I would definitely stay here again!

10/10 Excellent

Ronald, Rochester Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent stay, the hotel is well situated, clean and the staff are superb.

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt
Allt var jättebra, vi älskade detta hotell och hoppas komma tillbaka någon dag! :)
Stayed 3 nights in Jul 2023

8/10 Good

Petter

Liked: Cleanliness, staff & service

8/10 Good

eivor

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Se något som förändras .
Frukosten var torftig. Läget är bra nära till allt. Flera i personalen var hjälpsamma Viktigt att ha lokalvaluta
Stayed 5 nights in Oct 2023

8/10 Good

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell men en förödande frukost
Helt okej hotell. Motsvarade förväntningarna, om man bortser från gym och spat som var stängt… frukostbuffén var väl sisådär och troligtvis blev jag och mitt sällskap matförgiftade där. Rummen bra, läget bra, städning bra och bemötandet av personalen var också bra. Överkomligt pris.
Stayed 1 night in Jul 2023

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2021
Response from General Manager, Gerando on Nov 15, 2021
Dear guest, Thank you for choosing Sar'Otel for your stay in Tirana. We look forward to welcoming you again in the future. Best regards

10/10 Excellent

ulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litet trevligt hotell
Mycket rent och prydligt. Ligger mitt i Tirana. Personalen är trevliga och hjälpsamma. Inget är omöjligt. Har bott på hotellet flera gånger och är alltid lika nöjd.
Stayed 2 nights in Sep 2021
Response from General Manager, Gerando on Nov 15, 2021
Dear Ulla, Thank you for such kind words. It is always a pleasure welcoming you at Sar'Otel. Best regards,

10/10 Excellent

santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful manager, receptionists, waiters, etc. Its very clean, amazing bed and a big room.
Stayed 1 night in Sep 2021

10/10 Excellent

Astrit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super, super, super
Super hotel, super service, super breakfast. Would love to come back
Stayed 4 nights in Oct 2019
Response from Oldiana on Oct 31, 2019
Greetings, Thank you very much for your review. We appresciate that we could meet your expectations. We look forward to have you again soon in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Yolanda, Valencia

Business traveller
Liked: Cleanliness, staff & service, amenities
El personal muy amable, sobre todo el de recepción. Las habitaciones con cama muy cómoda. Lo que no me gustó es que en el cuarto de baño no había ninguna repisa para poner las cosas de aseo.
Stayed 3 nights in May 2019

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hideaway pearl dead center of the city
Nice spacious rooms! Great beds and an amazing staff! Central location and still quiet rooms
Stayed 2 nights in Mar 2019
Response from Oldiana on Oct 31, 2019
Dear Guest! It has been a pleasure to have you in our hotel. Thank you for taking time to review us. The doors of our hotel will remain open for you. Regards

10/10 Excellent

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Tirana!
Friendly place, perfect location, nice breakfast and room!
Stayed 2 nights in Feb 2019
Response from Oldiana on Mar 16, 2019
Greetings from Sar'Otel! We are delighted to read your review. Thank you very much for your words. You are welcome to come back in our hotel. Regards from our team.

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from Oldiana on Mar 16, 2019
Dear Guest! We thank you for your evaluation. We look forward to have you again soon in our hotel.

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona soluzione in centro
Piccolo hotel in zona centrale, alle spalle di una strada principale. Il presonale è molto cortese e disponibile, non avevano il parcheggio ma mi hanno fatto parcheggiare l'auto all'interno del loro cortile dov'erano anche i tavolini. Mi hanno detto che a breve avranno un parcheggio adiacente. La colazione era buona e varia. Buono il WIFI, zona SPA con una piscina non molto grande e non riscaldata (purtroppo), piccola sauna e bagno turco.
Stayed 4 nights in Oct 2018
Response from Oldiana on Oct 29, 2018
Gentile cliente, Le siamo molto grati di aver schelto il nostro hotel. Sare sempre benvenuti.

10/10 Excellent

Simone, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stelle ad un prezzo competitivo
L'albergo è veramente centralissimo e situato in una via tranquilla poco distante da strade più trafficate e rumorose. La struttura è dotata di spa e la stanza assegnataci al primo piano era davvero molto bella e spaziosa. Ben arredata e pulita. Buona la colazione (inclusa nella tariffa). Il personale è cortese, tutti parlano inglese e alcuni anche italiano. Consigliato.
Stayed 2 nights in Sep 2018
Response from Oldiana on Oct 26, 2018
Gentile cliente, Grazie per la vostra valutazione. Le porte dell nostro hotel sarano sempre aperte per voi. Cordiali saluti.