Tien Hai Vacation Packages

Beautiful place. Wonderful staff, lovely grounds and amenities. Very relaxing stay.

We rented a 6 bedrooms house but when arrived, was given a 4 bedrooms house. We then were offer a refund of 2 bedrooms and was told refund amount will go back to Expedia account within 2 weeks. It has been more than 3 weeks and we have not got the refund. Try to contact the owner but no response. The place need a good deep clean and turn on air conditioning before guests arrive.

The resort was rustic, beautiful spot on the water, the room smelt musty when we first arrived but opening it up cleared away the musty smell it was also a good drive to any of the major attractions breakfast was limited I think because we were the only ones staying there (in the low season)

We had a wonderful stay overall. The service was outstanding — staff went above and beyond at every turn. The room was great and the location couldn’t be beat, putting us close to everything we wanted to see and do. The one thing holding this back from a full 5 stars was the cleanliness of the room. It wasn’t up to the standard I’d expect given how well everything else was run. A bit more attention to housekeeping and this would easily be a perfect stay. Would still recommend to others and would consider staying again.